Career Pathways:
A Perkins/Workforce Investment Act
(WIA) Partnership Model
Maricopa Community Colleges and the Arizona
Workforce Connection
National Association of Career and Technical Education Information
(NACTEI) Conference
Boise, Idaho
May 2008
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Presentation Outline
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Perkins/WIA Mandated Partnership - Jennifer
Maricopa Community Colleges Overview – Karen
Arizona Workforce Connections Overview – Cheryl
Synergistic Strategic and Regionalization Planning – Karen/Cheryl
Conclusion, Questions, Model Sharing Discussion – Jennifer
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Perkins/WIA Mandatory Partnership
The Workforce Investment Act (WIA) of 1998 was enacted to provide
workforce activities through statewide and local workforce One-Stop
systems, to increase the employment, retention and earnings of
participants, and increase occupational skill attainment by
participants.
What is the Mandate?
– As a Postsecondary Carl D. Perkins Grant Recipient, The
Maricopa County Community College District (MCCCD) is a
mandated partner in the One-Stop System.
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Perkins/WIA Mandatory Partnership
What is Required?
• MCCCD must enter into an MOU with the local Workforce Investment
Board(s) to provide applicable “core services” and provide
representation on the local WIB(s)
What are “Core Services”:
• As Defined by WIA:
– Services available to all job seekers including self-service access
to job listings, information about careers and the local labor
market, and limited staff assistance with job search activities.
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The Workforce Alliance Training Policy In Brief
Perkins/WIA Mandatory Partnership
How does the MCCCD address the requirements of this partnership?
• Over the past 2 years, the division of the MCCCD overseeing the
mandated Perkins/WIA worked closely with the local One-Stop
System partners to recreate and revitalize this collaborative
partnership.
• In the following slides, we will describe who we are – the Maricopa
Community Colleges and the Arizona Workforce Connection, how we
work together, anticipated Next Steps in light of recent economic
development.
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Maricopa Community Colleges
• Comprised of 10 individually accredited colleges and 2 skill centers
• Dedicated to educational excellence, meeting the needs of
businesses and the citizens of Maricopa County
• One of the largest higher education systems in the world and the
largest provider of health care workers and job training in Arizona
• A major resource for business and industry and for individuals
seeking education and job training. Nearly 270,000 credit and
special interest students attend the colleges annually
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Center for Workforce Development
Center for Workforce Development (CWD)
CWD to fulfilling job training needs of the many and diverse
employer communities throughout Maricopa County by:
• Connecting workforce development programs through the
Maricopa Community Colleges to any business or organization,
public or private, in the Greater Phoenix Area
• Providing current labor market information, as well as regional
and national data on economic and workforce trends and issues
• Bringing together industry and education for discussions on
curriculum and faculty training
• Linking to regional economic development entities
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Center for Workforce Development
Public Workforce System Team
As part of the Center for Workforce Development (CWD), the Public
Workforce System Team (PWS) was revitalized in 2006 to:
• Dedicate the efforts of an Associate Director to maintain active
representation on both the City of Phoenix and Maricopa County
WIBs, meet regularly with One-Stop management and staff, and
supervise PWS staff
• Create a new position: Manager of Workforce Initiatives to oversee
the Perkins grant at a district level, serve as liaison between the
colleges and One-Stops, create and maintain mutually beneficial
accountability measures
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Center for Workforce Development
Public Workforce System Team
• Dedicate 2 full-time Managers of Career Services to:
– provide individual and workshop based support services at four
local, comprehensive One-Stop Career Centers located in the
Greater Phoenix area
– serve as the onsite experts providing resources for career
counseling and academic advising for the breadth of certificate
and degree programs offered at the 10 Colleges and 2 Skill
Centers
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Arizona Workforce Connection
In Arizona the system created to meet the requirements of WIA is
called Arizona Workforce Connection:
• Comprised of 14 Local Workforce Investment Areas
• Provide youth, adults, and laid-off wokers with educational and
workforce services.
The goal is to improve the quality of Arizona’s workforce, reduce
welfare dependency and enhance our business and industry’s
productivity and competitiveness.
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Arizona Workforce Connection
The Arizona Workforce Connection (Phoenix Workforce
Connection and Maricopa Workforce Connections) One-Stop
Career Centers provide multiple opportunities that assist
companies to link employee development directly to business
strategy, available on line. The Workforce Connection is
managed by the Arizona Department of Commerce (ADOC).
http://www.arizonavirtualonestop.com
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One-Stop Career Centers
The four comprehensive One-Stop Career Centers in the Greater
Phoenix area provide programs including, but not limited to: Title I
of WIA (adults, youth, and dislocated workers) Job Corps, Native
American Programs, Job Service, Unemployment Insurance,
Trade Adjustment Assistance, NAFTA Transitional Adjustment
Assistance, Welfare-to-Work, Adult, Postsecondary Vocational
Education, Senior, Veteran, Vocational Rehabilitation, Housing &
Urban Development, and Community Services Block Grant
Employment & Training Activities. Maricopa County Community
College District is a mandated partner.
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Maricopa Workforce Connections (MWC)
Comprehensive One-Stop Career Centers
Gilbert Career Center
735 N. Gilbert Road #134
Gilbert, AZ 85234
West Valley Career Center
1840 N. 95th Ave., Suite 160
Phoenix, AZ 85037
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Phoenix Workforce Connection (PWC)
Comprehensive One-Stop Career Centers
Phoenix Workforce Connection-North
9801 N. 7th Street
Phoenix, AZ 85020
Phoenix Workforce Connection-West
3406 N. 51st Ave.
Phoenix, AZ 85031
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Business, Education, and Workforce –
Partners in Economic Development
Regular Members of WIA Management Team –
Dialogue/partner/collaborate on ideas
Surveyed WIA Line Staff – To meet the needs of job seekers,
over 60,000 touch our one-stops (just city)
Researched/evaluated Governor’s, Education’s, and WIA Local
Areas’ Economic Development Plans
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Development and Alignment of Career Pathways
– Arizona Workforce Connection – Local Workforce (City of Phoenix
and Maricopa County) and Center for Workforce Development
– Career Pathways focus determined by considering:
• Arizona Workforce Connection/One-Stop Career Center priorities
• Federal and Arizona Department of Education, Carl D. Perkins Grant
approved high-skill wage/high-wage/high-demand programs
• Occupational Clusters
– Governor’s 13 Industries of Opportunity/16 Federal
/MWC/PWC/MCCCD
• Science, Technology, Engineering, Math (STEM) Initiatives
• Middle America Jobs and higher education
• National and Arizona Department of Economic Security regional
occupational data
• Common Measures – System-wide data collection and reporting
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Two Systems Share Common Ground
• Share Bottom Line – Education and Training
• Same Results – Career Planning and Goals
• Same Method – Target Industry/Occupation
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MWC/PWC Regional Planning
• MWC and PWC Full Boards came together based on the analysis
of the 2007 CEO Workforce Summit to streamline seamless
service.
• The directive was to review service assessments in both Phoenix
and Maricopa One-Stops to identify differences in program
structure.
• The event also streamlined communication among board
members who share the drive to make a community impact.
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MWC/PWC The Big Picture - Changes Since the
Legislation
• Business - Our “New” Customer
• State & Regional Areas Set Priorities & Raise
Expectations
• Calls for Regionalization of LWIAs
• However - No One Changed our Customers
60% Female
29% Make Less than $15,000
56% Make Less than $30,000
Service Employers Seek Us Out
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2008 MWC/PWC Board Infrastructure
• Advocacy
• System
Effectiveness
• Business Services
• Youth Council
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Governance Committee
Operations Committee
Business Services
Youth Initiatives
Committee
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Value of Career Pathways Workshop
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One-Stop Career Center Staff: Assist staff in understanding high demand
career areas in the Greater Phoenix region to better assist
customers/clients in making career decisions and writing Individual Training
Accounts (ITA).
Customers/Clients: Provide information about companies and occupations
in different industry clusters, wage data, (turnover rates), transferable skills,
local employment trends, etc. to assist in informed career choices.
Businesses/Employers: Promote business, occupations, and connect with
experts in the industry. Present industry specific information on behalf of
all businesses in the Greater Phoenix region.
MCCCD: Promote programs and services offered through MCCCD in high
demand industries to encourage enrollment. Assist external partners of
MCCCD Public Workforce System. Prepare the workforce of tomorrow.
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Career Pathways Workshop
Introduction to 9 High-Demand Industry Clusters
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Automotive
Bioscience
Business Services
Construction
Education
• Health Services
• Information
Technology
• Manufacturing
• Public Safety
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Career Pathways Workshop
Industry Cluster Information
• Industry Definition
• Essential Industry Transferable Skills
• Two (2) Example Job Titles Labor Market Information
• Wage Information
• Example Industries and Companies
• Programs offered through MCCCD
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Career Pathways Workshop
Industry Cluster Information, continued
• Additional training providers and programs available at www.ade.az.gov/arizonaheat
• Resources for additional information on careers, financial aid and
high-demand industries
• Next Steps for Additional Assistance with Career Decision Making
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Additional Workshops and On-Site Services
Delivered by MCCCD
Workshops
– Career Search Tools (Resume Writing & Networking)
– Intergovernmental Agreements (IGA) contracts for training:
• Career Visioning/GateWay Community College
• Skills for Success in the Workplace-Soft Skills/GateWay Community College
and Glendale Community College
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Additional Workshops and On-Site Services
Delivered by MCCCD, continued
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One-Stop Career Center Core Services
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Outreach and Intake
Information for Supportive Services
Labor Market Information and Educational Workshops
Career Counseling and Advising/Connection to Maricopa’s Educational Programs and Training
Individual Counseling, Career Planning, Assessment, and Resume Critiques
Information on Adult Education and Literacy Program
One-Stop Career Center Focus
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Employer/Business Outreach Services/Rapid Response
Veterans Services
Mature Workers Services
Youth Services Initiatives
Career and Education Fairs and Expos
Arizona HEAT (Helping Everyone Access Training)-ETPL website with over 400 programs
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MWC/PWC Seamless Delivery of Services
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Services and Resources for Employers
• Arizona employers profit from services tailored to unique business
needs through the Arizona Workforce Connection. We do the
legwork – you get the employees with skills that match your needs.
Please contact the One-Stop nearest you.
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Employee Recruitment
Customized Training and Skills Upgrading
Understanding Your Local Labor Market
Pre-Layoff Assistance
Employment Laws and Regulations
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Arizona Apprenticeship
http://www.arizonaworkforceconnection.com/
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Services and Resources for Job Seekers
• Arizona Workforce Connection will provide access to information for
individuals looking for jobs or seeking training.
• Find a Job
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Get Trained
Skills Assessments
Educational Opportunities
Financial Aid Resources
Unemployment Benefits
Employee Rights and Law
Special Populations Information
Ex-Offenders
Mature Workers (coming soon)
• Youth
http://www.arizonaworkforceconnection.com/
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MWC/PWC Two Year Plans
• 1st Opportunity for Strategic Integration and Regional Visioning
– MWC/PWC Staffs Working Closely
– Full and Open Information Sharing
• Key Elements
– Improved Business Model
– Opportunities for External Funding
– Best Practices Sharing
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MWC/PWC Advertising to Business
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MWC/PWC Advertising to Business
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Expected Outcomes
•Better high wage/high skill employment opportunities for
customers
•Strengthened relationship between MCCCD and One-Stop
Career Center partners
•Increased enrollment in MCCCD programs
•More knowledgeable One-Stop Career Center staff,
customers/clients, business/employers, and MCCCD staff
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Workforce Trends In Greater Phoenix
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Unemployment rate – 3.5%, up from 3.0% in May 2007 (ADOC).
Total Non-farm Employment Up 1.3% Between 2006 and 2007 (ADOC).
Employment Trends Between 2006 and 2007 (ADOC):
Construction – Down 6.3%
Computer and Electronic Product Manufacturing – Down 3.9%
Information – Down 3.4%
Manufacturing - Down 1.9%
Healthcare - Up 5.1%
Government – Up 4.6%
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Employment is expected to fall 1.0% in 2008 and increase 0.7% in 2009,
according to the University of Arizona Eller College of Management.
Home values in the region were down 7.8% between 4th quarter 2007 and
4th quarter 2006 according to the National Association of Realtors.
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Next Steps
In light of the recent economic downturn, mid-term to long-term career
and educational pathways counseling may take a back seat to
more immediate job training and placement activities. MCCCD and
Arizona Workforce Connections are currently working together to
explore the following:
• Create advertising/advising resources to promote MCCCD lowcost, short-term programs (typically 20 credit hours or less)
• Implement additional online resources
• Continue to advance regionalized strategic planning
• Offer MCCCD programs onsite at One-Stops
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Thank you!
Now, we’d like to hear from you!
•Share examples of your Perkins/WIA partnership
- Best Practices
- Challenges
•Questions/Comments
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