Lidiana Fuente Reflections Statement Business Letter Ms. Phyllis Harris April 6, 2010 Section 11 GEB3031 Spring 2010 Lidiana Fuente 3249 Alafaya Club Drive Apt. 204D Orlando, FL 32817 (305)-766-9580 April 5th, 2010 Re: Reflections Statement lidianafuente@gmail.com Ms. Phyllis Harris University of Central Florida Attention: Ms. Phyllis Harris Dear Ms. Harris: REFLECTIONS STATEMENT I would like to start out saying that this semester was truly a blessing. Yes, it was difficult at times, but I believe that it has taught my teammates of 7 Stars and me many lessons that we will be able to look back on throughout both our professional and personal lives. Thanks to Dr. Cameron Ford and yourself, we have been able to learn about teams, ourselves, and the people and organization we would be dedicating our time to, Eastbrook Elementary. Cornerstone Team My team and I really clicked from Day 1. We found that we really valued the same things and expected the same things from other people. We all wanted to deliver a project that was more than the requirements, and we wanted to give the children at Eastbrook Elementary an experience they would never forget. Even during our first teambuilding activity, it seemed like we had known each other for a long time. We really took advantage of the time to get to know each other and learn where we came from. Soon we would realize that the task at hand was much more difficult than we expected. The greatest obstacle we encountered was getting all seven team members together at the same time. We all had different schedules, as far as work and school, and a couple lived far away. Even though a large team was sometimes a problem, it also helped because that meant that there were more helping hands, more people to help raise money, and more people to teach the Junior Achievement classes at Eastbrook Elementary. Some of the other opportunities my team faced were: Serving our community Networking with students and major companies Learning how to build contingency plans Benefits of having a diverse team Some of the challenges my team had to overcome were: Having to work around distance and different schedules Having to come up with different ideas for fundraisers because many of them were shot down by the school for various reasons I learned so much about teams and teamwork this semester. One, everything needs to be communicated. Communication is extremely important. This could be lost in translation and misinterpreted. It’s also important because as a team, we could get things done much quicker than we would if we were just doing it ourselves because we decided not to communicate it. It’s also important to give your all. When people see you are motivated, they become motivated as well. I also learned to appreciate different people from different backgrounds and what they bring to the table. My favorite part about my team was how diverse it was. My team really was special and unique in every way. As I learned in our Cornerstone lecture, a diverse team has certain competitive advantages like profitable innovation—for example, the team members all came up with great fundraising ideas during our meetings that were creative and appealing. We also celebrated each other’s differences, which in my opinion, only made each individual want to work harder and commit more to the team. I also learned that teams are not perfect, and they do not always get along nor agree all the time, but if you try to work past disagreements and focus on the task given, you are sure to end up with a successful project. My experience as a project manager was somewhat of an eye-opener. I thought I was a natural-born leader. I had always been pretty good at delegating and knowing and expressing what I expected from them. I learned that being a project manager is much more than that. A project manager has the task of making sure things are done on time and that resources are used effectively. A project manager delegates, but is completely aware and in control of what is going on at all times. It is a much more difficult job than I expected. These are some of the opportunities I faced as a project manager: Got an idea of what project managing would be like in the future Took an active role in fundraising for Eastbrook Elementary Successfully managed a fundraiser while using resources effectively Some of the challenges I encountered were: Staying on task and not procrastinating Motivating my team to do more and stay involved Making sure all the resources were available for Raffle Maintaining communication with the team about the raffle Selling tickets to students In my opinion, I was a much better follower than project manager. I like knowing what exactly is expected of me so then I can exceed expectations. As follower, I had no problem being told what to do and doing my best to make it right. It was important to me to be considered as an asset to the team. I did what I needed to do in a timely fashion. I think it was important for all of us to see what we would be like followers and project managers and what the individual team members would be like. This allowed us to appreciate a good project manager and follower, and also learn how to work around things when the project manager/follower were not performing as expected. Reflections I believe that my team’s use of the project management techniques were adequate for the task at hand. We all brainstormed individually and contacted each other—usually by email—when a great idea came up. We would also meet after class on Tuesdays for 15 to 30 minutes to inform each other of updates on fundraisers, sponsors, donations or lab assignments. We would also meet on Wednesdays at 4:30 pm for about an hour to brainstorm and talk about details regarding our project. I think that we were successful, but at the same time, I feel that we could have met more and done more to come up with more profitable ideas. I also believe that we should have started brainstorming and fundraising sooner. To me, a successful team is one that starts as soon as possible, a team that takes advantage of every week to raise money early. Procrastination just makes your team try to rush through sometimes that, in reality, takes an entire semester to do, resulting in a poorly executed project. There is no excuse for that. Service learning is more than just going out and teaching some classes through Junior Achievement. It is such a rewarding experience to see what something to little to you, like 30 minutes of your time, can mean to someone else. It proves that we are called to help our community so that, little by little, we can truly make a difference. I believe that service learning is like being a part of a team. We work together in order to help our community thrive and, in this case, help children strive for better opportunities and, in turn, a better tomorrow. It’s so nice to know that we are giving the students at the schools were Junior Achievement volunteers teach a chance to have another role model other than a rapper or an actress. Their role model can be someone that cares about their community and that influences them in a positive way. Civic engagement is important because we have a responsibility to society. By taking part in civic engagement we showcase to others the importance in taking an active role in serving our community and giving back to the community that has given so much to us. Just like when we show students the “How a Community Works” poster during out Junior Achievement lessons, we show our community that it is a cycle, and we all need to work together to help our businesses and community thrive and grow. It is so easy to become engrossed in “College Life” where everything revolves around you, but service learning makes us leave that world and realize that there is more to life than papers, all-nighters and parties. It is my belief that UCF Business School graduates are changed after taking part in civic engagement. The experiences lived during this course is one that I am sure they will treasure for the rest of their lives. This course, among others, provides the key to open doors that otherwise they would not have access to. This experience gives them stories to tell during interviews about managing a project as big as this one. The community perceives UCF Business School graduates differently because they are making such a positive impact on their community. The UCF Business School graduates are the leaders of tomorrow, and it is refreshing to think that they are dedicated to making their community a better place for generations to come. I know that although some days were difficult, I am truly grateful for the opportunity that UCF and my professors have given me, and I know I will be a better professional and individual because of it. Sincerely, Lidiana Fuente