The Counseling Process

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The Counseling Process

COUN 540

Foundations

A

PROCESS

In considering the counseling process, think of a beginning, a middle and an end – each with main areas of focus/tasks to accomplish. Think process.

*Applies as a whole (1 st to last session)

*Within sessions

Built upon a solid foundation of relationship, moving forward toward goals…a blend of art and of science

Applies in all theoretical orientations

Six Stages

Stage One: Relationship building

Stage Two: Assessment and diagnosis

Stage Three: Formulation of counseling goals

Stage Four: Intervention and problem solving

Stage Five: Termination and Follow Up

Stage Six: Research and evaluation

Stage One

Relationship Building

Tasks here include…

*Laying foundations for trust

*Establishing the structure and form the relationship will take

*Informed consent process

*Articulating roles of counselor and client – developing a collaborative working alliance

Stage One

Relationship Building

Consider how do we develop rapport, create relationship with our clients?

What is it that we bring to the relationship that helps us create a foundation of trust and willingness to work collaboratively toward goals?

Core Conditions Necessary for Successful Counseling

Originally proposed by Rogers (1957)

*Empathetic understanding

*Unconditional positive regard

*Congruence

Carkuff (1969) adds to these…

*Respect * Confrontation *Immediacy * Concreteness *Self disclosure

The Purpose Served

Empathy  promotes rapport and relationship

Unconditional Positive Regard  Client as person of worth – separate from actions

Congruence 

Respect 

Immediacy 

Genuine self in client interaction

Strength focus

Here and Now

Confrontation 

Concreteness 

Promotes realistic, accurate view

Attention on what is practical

Self disclosure --> Promoting positive perception and appropriate focus in counseling relationship

Nystul (2003)

Using Counseling Skills

Effective Listening

Early stages of the counseling relationship afford the chance to build counselor understanding of client and issues faced. Using counseling skills to gather information, to begin to formulate impressions

Do…

Use listening skills and attend to nonverbals

Listen for the underlying communication

Don’t…

Be a judgmental counselor

Jump to conclusions

Make language errors (e.g.parroting, jargon)

Stage Two

Assessment and Diagnosis

Gathering information to promote understanding of client’s situation and perspective…..

phenomenological

Completion of intake/of psychosocial

Standardized (e.g. psychological tests) and

Non standardized (e.g. clinical interview) tools

Completion of Risk Assessment where appropriate

Diagnosis

Stage Two

Tasks of this Stage

Identifying the nature of the presenting problem – what kind of change is sought

Counselor role moreso in helping the client articulate than in pronouncing for them

Seeing problem in-context to the client’s larger world.

Keeping an eye on strengths and resources.

Counselor builds hypotheses during this stage and throughout

Stage Three

Formulation of Client Goals

The client articulates where they want their counseling journey to take them

*Client role as one of the change process driving the bus

*Enhances sense of ownership and motivation – factors important in

Well identified goals help create a roadmap and means to evaluate

Goals may change, evolve as therapy progresses

Five Categories

Counseling Goals

1. To change an unwanted or unwelcome behavior

2. To better cope

3. To make and implement decisions

4. To enhance relationships

5. To help client’s journey of growth toward achieving potential

Nystul (2003)

Stage Four

Intervention and Problem Solving

Begins as soon as goals are established – this is plan for how to achieve them

Action…directed in accord with new perspectives

Talked about…but lived

Collaboratively established plan works best

Educational in that client is offered information regarding options, and advantages/disadvantages for each

Stage Four

Intervention

New perspectives on both the way clients have looked at the problem and ways they might approach it

*Confrontation vs Carefrontation

*Self Disclosure as appropriate

*A clear, simple plan toward goals

Stage Four

Intervention

Characteristics of a good treatment plan…

*goals are clearly defined and reachable

*plan able to be adapted with time

*positive and action-oriented focus

Essential to an effective plan…is client’s motivation and willingness to follow it

Prochaska’s Stages of Change

Pre-Contemplation

Contemplation

Preparation/Determination

Action

Maintenance

Relapse

See this resource for addictions focus: http://www.addictioninfo.org/articles/11/1/Stages-of-

Change-Model/Page1.html

Crafting a Treatment Plan

Begins with clearly articulated problem and priority from client’s perspective

*primary (presenting) vs underlying

Clearly defined, broad goals – global

Objectives – behaviorally stated, steps on way to broader goal – mindful of accountability

Interventions to be utilized by counselor

Example from Knapp & Jongsma (200 )

Child with Anger Management Issues

Problem: Repeated angry outbursts out of proportion to precipitating event

Goal: Significantly reduce intensity and frequency of angry outbursts

Objectives: Parents clearly define rules and boundaries and follow through with child

Intervention: Assist parent in the process of identifying and presenting rules and consequences to child

Termination

Collaboration with client in identifying a date in advance –

Note that today, Managed care may dictate

Role to review progress, create closure in client counselor relationship and plan for future

Think of this as a means of empowering client

Stage Five: Termination

Counselor Considers

Counselor always mindful of avoiding fostering dependency and is aware of own needs

Preparation for termination begins long before

Open door / plan for possibility of future need

Termination considered not just at end of successful relationship, but also is considered when it seems counseling is not being helpful

Research / Evaluation

Really completed throughout the counseling process – reflected in…

*Generating hypotheses

*Trying intervention strategies

*Determining if/when goal is met

A plan for evaluation

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