Success Criteria:
1. I can distinguish the difference between
hearing and listening
2. I can utilize the steps of the listening process
to appropriately respond to a communication
TEKS:
 (1)(G): “Identify the components of the
listening process.”
Objective:
Student Will Be Able To:
Demonstrate their knowledge of
listening skills to complete an
activity.
CHAPTER 6:
THE LISTENING
PROCESS:
“We have two ears and one mouth so that we
can listen twice as much as we speak.”
- Epictetus
Listening: It is a physical and
psychological process that involves
choosing to listen, understanding, and
responding to symbolic messages from
others.
Open your ears!!!
4 Kinds of Listening:
 Deliberative: listening to understand, analyze, and
evaluate
 Empathic: listening to understand, participate in,
and enhance a relationship
 Critical: listening to comprehend ideas and
information in order to achieve a specific purpose
or goal
 Appreciative: listening to enjoy a speaker’s message
or a performance on an artistic level
The 3 Characteristics of Listening:
 Active:
 You participate, listen attentively, and provide feedback
 Strive to understand & remember messages
 Passive:
 Listener doesn’t actively participate and think they can
absorb information but not contribute
 They place responsibility of communication on the
speaker
 Impatient:
 Short bursts of active listening is interrupted by
noise/distractions
 They intend (usually) to pay attention, but allow their
minds to wander
Factors that affect the listening process:
 Noise: Temporary distractions
 Train, baby, loud car, sick, tired, etc.
 Barriers: BLOCKS listening & understanding
 Unfamiliar language, biases, tuning out, stress,
ignorance.
THINK, PAIR, SHARE
 A teacher must overcome the sound of a lawnmower while teaching.
 A loud radio is preventing a child from hearing his or her parent's
instructions.
 A student dislikes a teacher and refuses to listen in class.
 A foreign exchange student does not understand the teacher's
directions.
 A student has a cold and cannot concentrate on the lesson in class.
 A student stayed up watching television until 3 A.M. and is falling
asleep in class.
Steps in the listening process:
* Not everyone hears the same way
(frequencies/hard of hearing)
Acquiring/Hearing
Step 1
The reception of sound
Steps in the listening process:
* Your own needs, interests, attitudes, and
knowledge affects your choice to pay
attention
Attending/Choosing
Step 2
The act of choosing to focus
attention on the message
Steps in the listening process:
Your knowledge, attitudes, values, beliefs,
and self-concept influence your perception
*
Understanding
Step 3
Deciding what the message means to you
Steps in the listening process:
You first respond emotionally, then
intellectually
*
Responding
Step 4
Your reaction to the message. It
can be emotional and intellectual
Memory:
(The process of retaining or recalling information)
 Immediate Memory:
 Recalling information for a brief period of time
 Short Term Memory:
 Recalling information for carrying out a routine or
daily task
 Long Term Memory:
 Recalling information from past experience
7 Common Roadblocks to Listening:
 Tuning out dull topics
 Faking attention
 Yielding to distractions
 Criticizing delivery/physical appearance
 Jumping to conclusions
 Interrupting
 Overreacting to emotional words
Activity: Get in groups of 6
 Make A Story
Objectives
To increase listening skills within the group.
Method
This game is similar to the telephone game.
While sitting in a small circle, participants are asked to construct a
story by each participant adding one line at a time (e.g., As he got off
his horse, he saw a big rabbit).
This continues with each additional participant adding another line.
 GRADE CHECK