Kennesaw State University DEPARTMENT OF COMPUTER SCIENCE AND INFORMATION SYSTEMS IS 8700, IS Strategy & Policy Course Description: Prerequisites: A capstone course, which integrates the program's coursework into comprehensive, IS policies and procedures, which support the organization's mission. Students will review and evaluate actual corporate IS strategies in a case-study format IS 8005 or permission of the MSIS Director. Textbook and Resources: Applegate, Lynda M., Austin, Robert D., & McFarlan, F. Warren (2009). Corporate information strategy and management: Text and cases. Eighth Edition, Boston: McGraw-Hill Irwin. Additional articles as assigned by the instructor. Amoroso, D (2008). Strategic models, Class handout. Instructor: These textbook(s) will be used to support the learning outcomes for this course, through readings, examples, and exercises. Dr. Donald L. Amoroso Office: CL 3005 Email Address: awoszczy@kennesaw.edu Phone: 770.423.6005 Learning Outcomes: As a result of completing this course, students will be able to: • • • • • • • • • Understand why IS strategic planning is essential to organizational success. List and analyze the full range of benefits and potential pitfalls associated with the strategic use of IS. Recognize how an organization establishes the means to manage IS as an integral part of its approach to strategic management. Identify components of the IS strategic plan. Discuss current issues in IS strategic planning. Understand how to use strategic models to create a competitive situation for organizations. Analyze and critique IS strategy journal articles. Create a significant “strategic” technology policy focused on an Asian country. Understand how to develop a changes document for an ICT in countries abroad. Tentative Course Schedule Note: All assignments due in class at 5:00 pm on date specified. Topic Reading Case/Project Due s Week 1 Introduction, IT and Strategy AAM: 1 2 ONLINE: Discussion board on posted topics 3 Strategic models; MODEL: Generic Strategies A Discussion of Li & Fung (A) Case 4 ONLINE: apply Generic Strategies Model A Case 1-2: LeapFrog Case Write-up Due 5 IT and the organization; MODEL: Five Forces 6 ONLINE: apply Five Forces Model 7 Extending the Enterprise; MODEL: Value Chain 8 ONLINE: apply Value Chain Model 9 Spring Break 10 Making the Case for IT; MODEL: Portfolio Risk 11 Innovation Project Report (IPR) Presentations 12 ONLINE: apply Portfolio Risk Model 13 Case I-1: Li & Fung (A) – Practice Case Due AAM: 2 A Discussion of LeapFrog; IPR #1 Due Case 1-4: Global Healthcare Exchange Case Due AAM: 3 Discussion of GHX Case; IPR #2 Due A Case 2-3: Ford Motor Company Case Due AAM: 4,10 Discussion of Ford Motor Case; IPR #3 Due Articles All IPR Presentation Materials Due A Case 3-1: Cathay Pacific Case Write-up Due Measuring Innovation; MODEL: Strategy & Internet Articles 14 ONLINE: apply Strategy and Internet Model A Discussion of Cathay Pacific; ITP #1 Due Case 3-2: Royal Caribbean Case Writeup Due 15 Royal Caribbean Case Discussion 16 Cultural Strategy Report (CSR) Presentations FINAL EXAM Instructional Technology Policy (ITP) Presentations Articles Discussion of Royal Caribbean; ITP #2 Due All ITP Presentation Materials Due ASSIGNMENTS: International Technology Policy Project (ITP) / 15% In this project students will use published research to write a research paper arguing for ICT (informationcommunication-technology) infrastructure changes in an Asian country (to be assigned). You will need to focus on the technology industry base in the country assigned and thoroughly understand the components of that country, large IT organizations of the country, financials of the industry, competitiveness of the industry, and recommend significant changes needed for the country’s ICT. Participation / Presentations / Discussion Board Activity / 10% Since this is a hybrid class, student participation in the classroom and in discussion board activity is essential for success. In the classroom, meaningful contribution will be evaluated as it pertains to course topics and case content. Silence and questions will not work in a case class. In the discussion board, students will be evaluated on participation, timeliness of submissions, thoughtful analyses of the discussion board topics, and communication skills. A critical component of all graduate courses is an active and lively debate and discussion. Feel free to offer your comments and to challenge (in a positive way please!) other class members on their observations during case study and/or other discussion board postings in WebCT. If you do not participate much, it is impossible to get an A or B in the course. If you cannot make a class, you must notify the instructor in advance. Case Analysis / 60% Students will be required to conduct case analyses for cases in the class and present a write-up based upon thoughtful and timely analysis and contribution to the discussion. In addition to the individual submission of a case study, students will be asked to engaged in group collaborative discussion during class in order to bring together meaningful case discussion. Traditional case analysis uses some basic questions to drive the analysis: What is the problem, update, strategy? The basic assumption is that there is no decision to be made if there are no problems. To understand the problem, we need to know the business of the firm (business model), how well the firm is doing (market share, profits, etc.), industry and competition. What is (are) the decisions being considered and why? As the course progresses, we will see analytical tools and frameworks to improve your analysis of the problem definition. What are the alternatives and recommendations? There is always the “do nothing” alternative. If everything went well (rosy scenario) what would we like to do? If everything went wrong (doomsday scenario) what should we do? What can we do in between the rosy and the doomsday scenarios? What are the pros and cons of each alternative? What criteria should we use to select the most suitable alternative in the case? Why are you recommending one alternative versus another? How does this alternative satisfy your criteria? How will you implement the alternative you selected? How much will each alternative cost? Each case analysis should have the following headings and sections: 1. Problem definition 2. Research on where the company is now and competition 3. Strategic Model Analysis 4. Alternatives (follows from model analysis) 5. Technology and costs 6. Recommendation Your case analysis should look like an industry white paper. The format should be single-spaced, 10-point font, 2-3 columns, charts and graphics, color, headings and appropriate bulleted information. Grading of the cases (as part of the 60%) will be as follows: Li & Fung (practice case) LeapFrog – 7% GHX – 8% Ford Motor Company – 10% Cathay Pacific – 15% Royal Caribbean – 20% Innovation Project Report (IPR) / 15% As part of your course assignments, prepare an individual report on the topic based upon the use of innovation for creating a strategic competitive advantage. The report should be at least four full, single-spaced pages plus annotated bibliographies, model, survey instrument, and references. In addition, attach a copy of the articles used for reference. Annotated bibliographies are usually 3-4 single-spaced pages in length and include models, hypotheses and copies of analysis tables. How to research? Please use the library’s online databases to search for articles (not Google). The quality of the articles that you select will represent a portion of your report grade. Just searching the Internet will rarely provide an article with adequate technical content. The ten articles should be empirical studies published in a refereed journal. You will be required to turn in the project deliverables in pieces (due dates are identified in the course schedule): 1. Copies of refereed articles for review 2. Annotated bibliography first article 3. Aggregated research model with constructs and hypotheses 4. Conclusions and final report Prepare a short presentation based upon your final paper. Every article (PDF and full text), annotated bibliography and all attachments should be written to a CD to be turned in at the end of class. ASSESSMENT: ITP Project Participation/Presentations/DB Case Analysis Innovation Project Report Total 15% 10% 60% 15% 100%