Proceedings of Monthly Revenue Recovery Review meeting of Bengaluru North & West Circles held on 26.11.2014 @ KASSIA Building auditorium, Vijayanagar, Bengaluru, chaired by Chief General Manager(F&C), BESCOM. The meeting commenced at 11.30 P.M. The SEE West circle, welcomed all the officers present in the meeting and CGM(F&C) reviewed the Circle/Division/sub-division wise Revenue collection for the Month of October-2014 as per Revenue Review Formats generated through M/s Infosys software. Members Present:Sriyuths/smts, 1) T.H Shakeel Ahamed, CGM(F&C). 2) Udayakumar, CEE, BMAZ. 3) Viswanathnayak, Superintending Engineer(Ele), West, I/c North Circle. 4) Manjappa ,CA, BMAZ. 5) Ramdass, DGM (REV), corporate office. 6) S.M. Mahalingu, AGM-2(REV), Corporate office,. 7) V.N. Ramesh, Deputy Controller of Accounts, North Circle. 8) Nagalaxmi, GM (IT & MIS), corporate office. 9) Rohit, AE (Ele), IT & MIS, corporate office. 10) D.V. Lakshminarayana, Executive Engineer (Ele), Malleswaram Division. 11) Prakasshappa, Accounts officer, Malleswaram Division. 12) Shivanna, Executive Engineer (Ele), Hebbal Division. 13) M.G. Kottur, Accounts Officer, Hebbal Division. 14) N,V, Krishnaprasad, Executive Engineer (Ele), Peenya Division. 15) Umesh, Accounts Officer, Peenya Division. 16) Chikkappareddy, Assistant Executive Engineer (Ele), C-1 Sub Division. 17) Shankar, Sr. Assistant, I/c AAO, C-1 Sub Division. 18) kiran, Assistant Executive Engineer(Ele), C-2 Sub Division. 19) Udayakumar, Assistant Executive Engineer (Ele), C-3 Sub Division. 20) Janaki, AAO, C-3 Sub Division. 21) Rajanna, Assistant Executive Engineer (Ele), C-6 Sub Division. 22) B.M Swamy, Sr. Assistant, I/c AAO, C-6 Sub Division. 23) B. Krishnappa, Assistant Executive Engineer (Ele), C-4 Sub Division. 24) Krishna Asst.I/C AAO, C-4 Sub Division. 25) Manamohana Priyanka, Assistant Executive Engineer (Ele), C-7 Sub Division. 26) Subbalakshmi, AAO, C-7 Sub Division. 27) H.R.Rajakumar, Assistant Executive Engineer (Ele), C-8 Sub Division. 28) Santhosh,Asst.I/c AAO AAO, C-8 Sub Division. 29) M. Suresh, Asst. Executive Engineer, N-4 Sub Division. 30) L. Ramesh, Sr.Asst.I/c AAO, N-5 Sub Division. 31) R. Narayana, Asst.Esxecutive Engineer (Ele), N-7 Sub Division. 32) K.Chinnappa , Sr.Asst. I/c AAO, N-7 Sub Division. SEE,BCSOUTH. 33) G.R.Gangadharareddy, DCA, Bangalore south circle. 34) Krishna, EEE, Jaynagara Division, 35) Shanthamallappa S.T, EEE, Koramanagala Division, 36) A.N.Jayraj, EEE, HSR Layout Division, 37) B.Sujatha, AO, Jayanagar Division, 38) K.M.Vijaya, AO, HSR Layout Division. 39) Parashuram, AO, Koramangala division Dvn, 40) Yogesh AEE, S-1 sub-Dvn, Jayanagar, 41) S.T.Ramaiah, AEE, S-2 sub-Division, Wilsaon garden, 42) B.L.Narasimhamurthy, AEE, S-3 sub-Dvn, VivekNagar/Austin town. 43) Manojkumar S, AEE, S-4 sub-dvn, Koramangala. 44) R.Kumar, AEE, S-5 Sub-Division, Isro Layout. 45) T.N.Sudhakar Reddy, AEE, S-6 Sub-Dvn, J.P Nagar. 46) M.M.Sali, AEE, S-7 Sub-Dvn, Marathalli. 47) M.B.Chandrashekar, AEE, S-8 Sub-Dvn, Koodlagi Gate, Bommanahalli, 48) K.Many, AEE, S-9 sub-Dvn, Padmanabha nagar,Banashankari. 49) M. Ramaswamy, AEE, S-10 Sub-Dvn, Banneragatta Road. 50) C.P. Manjunath, AEE, S-11 Sub-Dvn, HSR Layout. 51) C.Dhananjay, S-12 Sub-Dvn.Gowrav Nagar. 52) Usha,AAO, S-1 Sub-Dvn,Jayanagar. 53) D.P.Kiran, AAO, S-2 Sub-Dvn, 54) G.C.Mahesh, AAO, S-3 Sub-Dvn, 55) Muniyappa. Y, Sr. Aast I/C AAO, S-4 Sub-Dvn, 56) Latha S.H, Sr. Asst I/C AAO, S-5 Sub-Dvn, 57) Chandrashekar N.A, AAO, S-6 sub-Dvn, 58) G.C. Mahesh, AAO I/C, S-7 Sub-Dvn, 59) K.Rajudasappa, AAO, S-8 Sub-Dvn, 60) Girish .S, AAO, S-9 Sub-Dvn, 61) Ramesh T.M. AAO, S-10 Sub-Dvn, 62) P. Chandru, Sr.Asst I/c AAO, S-11 Sub-Dvn, 63) Shantappa. Sr. Asst I/c AAO, S-12 Sub-Dvn. 64) Shaik Fareed, I/c AEE, IT&MIS, Corporate office. 65) Srinivasamurthy,AEE, IT&MIS,Corporate Office. 66) Swetha,I/c AEE, IT&MIS,Corporate Office. 67) Kavitha,I/c AEE, IT&MIS,Corporate Office. 68) Mokkapathipani, Infosys representative, All the officers should use the official e-mail ID’s of bescom.co.in If any official who have fails to use the new e-mail ID’s shall be fined as per circular. CGM(F&C) directed all Sub-Divisional AAO’s & Senior Assistants to accompany the MR’s to the field during morning hours and ensure 100% billing and disconnection as per the instruction of Hon’ble MD. The MR’s are authorized to disconnect the installation by removing Fuse at Meter board for non-payment of previous month arrears is due at the time of meter reading and issuing the bill to the consumer. MR’s should record the Final reading of the installation and should enter in the data base in the system on the same day without fail. Tour program of every officer should be mailed to their immediate officer for information., by 5th of that month. CGM(F&C) given direction to all the officers to view regularly the Dash board reports & Billing efficiency report of both N-Soft & Infosys regularly to find out the exact status report of revenue performance of each sub divisions and Divisions. Disconnection for nonpayment of ASD to be done 100% except Govt. installations where they have to pursue with the department to pay at the earliest. AAO’s/SA’s should ensure that the reading and issuing the bill to the consumer and the data upload on the same day they should take screen shot on the same day. AAO’s/SA’s to ensure that the ATP payment uploaded a screen shot should be taken. HT/LT5 bills should be billed in the system and manual bill is not allowed. Arrears noted in the format should be reduced by 50% of the arrears to be recovered in Nov-2014 duly effecting 100% disconnection and the same brought to next meeting. As per the directions of Hon’ble MD CA’s/DCA’s /AO’s /AEE’s should come along with their laptops to the meeting. CGM (F&C) has instructed all the officers present in the meeting to attend the billing complaints within the time limit as per KERC. CGM(F&C) has instructed to disconnect the installations, if arrears is more than 50 % of the demand while meter reading. If Meter Readers are not uploading data every day, the disciplinary action will be initiated on the Assistant Account Officers and Senior Assistants. CGM(F&C) analyzed the additional security deposits demand and collections and instructed to collect the same. CGM(F&C) reviewed sub-division wise billing efficiency and the billing efficiency of all sub divisions has been increased and meanwhile insisted to issue bill LT6 & LT7 installations regularly. CGM(F&C) analyzed the live arrears sub division wise and instructed all the sub-divisions officers to collect the same. SDO wise Live Arrears & Deposit Arrears of North Circle of Soft Category as on 24-11-14 Sl. No 1 2 3 4 5 6 7 8 9 10 11 SDO 140027 - N7 Sub-Division 140037 - C3 Sub-Division 140036 - C2 Sub-Division 140108 - C8 Sub-Division 140041 - C7 Sub-Division 140039 - C4 Sub-Division 140025 - N4 Sub-Division 140026 - N5 Sub-Division 140040 - C5 Sub-Division 140038 - C6 Sub-Division 140035 - C1 Sub-Division Total Revenue Arrears Counts Amount 12521 147961316 8242 24063076 5851 19380400 16666 19290707 14408 14102350 14385 13900003 12502 13784116 13707 12787428 14997 9749554 4416 8252685 6974 5410481 124669 288682115 Deposit Arrears Counts Amount 18816 16481689 10692 8591388 10227 15356942 21317 18112413 11142 9800836 27793 35465110 27426 310886403 16860 17228905 32398 25445382 9948 10497421 14371 11984681 200990 479851169 SDO wise Live Arrears & Deposit Arrears of WEST Circle of Soft Category as on 24-11-14 Sl. No 1 2 3 4 5 6 7 8 9 10 11 12 SDO 140111 - K2 Sub-Division 140110 - K1 Sub-Division 140112 - K3 Sub-Division 140032 - W2 Sub-Division 140022 - N2 Sub-Division 140113 - N8 Sub-Division 140031 - W1 Sub-Division 140033 - W6 Sub-Division 140024 - N6 Sub-Division 140021 - N1 Sub-Division 140023 - N3 Sub-Division 140034 - W7 Sub-Division Total Revenue Arrears Counts Amount 17579 17461473 16965 15578789 5140 15159360 5109 12623084 6884 12400051 12465 11740213 6832 9314557 10170 9259987 5023 8846274 3441 4729476 6175 4511353 2303 3728147 98086 125352761 Deposit Arrears Counts Amount 14951 13821214 8150 9963471 2685 2137345 3909 3992934 11462 9590533 12702 10740441 12164 11212898 8770 7481285 2973 3213930 2670 3556037 6975 5813670 2933 8123927 90344 89647685 CGM(F&C) randomly analyze the Meter Reader wise arrears generated in the system and expressed his dissatisfaction on huge arrears outstanding against these Meter Readers Noted below and advised to AEE/AAO/Sr. Asst. to collect the outstanding arrears and it should be Zero in next month meeting. MR Wise Soft Category Arrears of West Circle Sl.no 1 2 3 4 5 6 7 8 9 10 11 12 SDO K1 K2 K3 N1 N2 N3 N6 N8 W1 W2 W6 W7 MR Code 14011006 14011129 14011268 14002151 14002245 14002323 14002407 14011324 14003117 14003230 14003306 14003442 4/8/2014 19.0 17.4 27.1 2.9 1.9 6.5 8.2 10.2 9.2 42.5 11.4 5.1 3/11/2014 Reduction 19.9 -0.9 29.6 -12.2 25.6 1.6 4.5 -1.6 158.8 -156.9 11.5 -5.0 45.4 -37.2 18.5 -8.3 6.5 2.6 33.7 8.8 9.7 1.6 3.8 1.3 (%) -5 -70 6 -54 -8313 -77 -453 -81 29 21 14 25 Discussed regarding Negative and positive balance of zero consumption installations and asked AEE & AAOs to inspect the zero consumption installations and report the same in the next meeting. SDO Wise INACTIVE Installations of North Circle Rs. In Crores Negative Zero Sl. SDO No Amoun Counts t -3.80 1 C7 7899 -3.01 2 C4 6539 -1.03 3 N5 4175 -3.01 4 C8 9864 -0.35 5 C1 3046 -1.52 6 N4 5927 -0.44 7 C5 4114 -1.06 8 N7 4408 -1.04 9 C2 3851 -0.44 10 C6 3932 -0.48 11 C3 3107 Total 56862 -16.17 Counts 6027 8297 11549 3952 11218 5114 6661 6946 6124 5326 4009 75223 Positive Am ou nt 0 0 0 0 0 0 0 0 0 0 0 0 Counts 5359 3375 2183 4027 1523 4479 2556 1849 1518 2024 1647 30540 Total Amou nt Counts Amount 6.82 19285 3.02 1.32 18211 -1.69 2.68 17907 1.65 3.41 17843 0.40 0.44 15787 0.10 9.80 15520 8.28 0.54 13331 0.10 1.29 13203 0.23 0.93 11493 -0.12 0.33 11282 -0.11 1.07 0.59 8763 28.61 162625 12.45 SDO Wise INACTIVE Installations of WEST Circle Sl.No SDO 1 K1 2 K2 3 K3 4 N1 5 N2 6 N3 7 N6 8 N8 9 W1 10 W2 11 W6 12 W7 Total Rs. In Crores Negative Zero Positive Total Counts Amount Counts Amount Counts Amount Counts Amount -0.87 3.54 2.67 2724 8717 0 4492 15933 -1.11 1.00 -0.11 4279 5294 0 1973 11546 -0.26 1.51 1.24 650 2912 0 2724 6286 -0.41 0.30 -0.12 2141 7727 0 530 10398 -0.46 1.00 0.54 3280 4550 0 3887 11717 -0.42 0.06 -0.36 3851 8868 0 366 13085 -0.26 0.81 0.54 2575 3158 0 460 6193 -0.78 3.04 2.26 4755 6125 0 9178 20058 -0.60 0.33 -0.27 4335 12126 0 1510 17971 -0.78 0.86 0.09 3724 5792 0 1304 10820 -0.75 0.94 0.19 2464 4048 0 1772 8284 -0.30 0.73 0.44 1467 3055 0 980 5502 -6.99 14.11 7.11 36245 72372 0 29176 137793 CGM(F&C) is also discussed on present month billing efficiency and collection efficiency as at the end of 24.11.2014 and dissatisfaction on billing and collection efficiency and instructed to concerned subdivision officers to improve in billing efficiency and collect the outstanding arrears within this month up to the mark of 100 percentage. Level-I:-Billing Efficiency as on 24-11-2014 of West Circle Sl.No 1 2 3 4 5 6 7 8 9 10 11 12 Sub-Division To be Billed Billed Billing Effcy(%) Zero Consn Zero Consn(%) MNR DL 97 98 98 98 99 99 1515 6663 5048 8627 2128 2522 9 7 5 10 7 4 40 50 136 25 12 19 10 1428 1278 1201 218 747 99 99 99 2767 2674 3214 6 4 4 4 60 20 1394 634 896 99 99 99 99 3580 2662 1950 43350 4 3 4 5 18 0 20 404 552 840 625 9823 K3 Sub-Dvn 17711 17234 K2 Sub-Dvn 94978 92864 N8 Sub-Dvn 107543 105258 K1 Sub-Dvn 90210 88591 W7 Sub-Dvn 32515 32032 W6 Sub-Dvn 66389 65419 W2 SubDvn 46236 45627 N6 Sub-Dvn 67912 67143 N2 Sub-Dvn 81470 80559 W1 SubDvn 91558 90576 N3 Sub-Dvn 84571 83901 N1 Sub-Dvn 46386 46067 Total 827479 815271 CGM(F&C) verified the meter reading sheet of MR-10 and MR-45 of N-4 subdivision and shows to all AEE/AAO/SAs and explain the merits of the meter reading sheet. METER READER SHEET REPORT ESCOM: 1 Bangalore Electricity Supply Company Limited SUBDIVISION: 140025 Bengaluru N4 Sub-Division MR CODE: 14002510 MR DAY: 05 S.NO. MR CODE MR DAY SPOT FOLIO ACCOUNT ID RR NO. SP ID NAME ADDRESS PREVIOUS READING ARREARS (Rs.) 849 0 1 14002510 5 0 3677518000 N4LG38631 3677518595 MUNIRATHNAMMA #31, 4TH CROSS, PARAVTHI NAGAR, LAGGERE, BENGALURU 560058 2 14002510 5 0 3728550845 N4LG39295 9165671000 KUMARSWAMY K B NO 4 560058 113 0 MUNIRATHNAMMA #31, 4TH CROSS, PARAVTHI NAGAR, LAGGERE, BENGALURU 560058 903 0 3 14002510 5 0 5322418000 N4LG38630 5322418624 CURRENT READING To check zero consumption installations by AEE one percent and Five percent by AAO without fail. All AEE/AAOs to check this parameter on daily basis, Ramdas DGM(REV) explained in detail on daily checking parameters. Sl.No 1 2 DAILY CHECKING PARAMETERS Ensure Reading and upload by the Meter Readers on the same day. Save the Screen shot after successfully uploading the Meter Reading. 3 Ensure Meter changes through System on the same day. 4 For LT-7:-Ensure Photo-Reading for Renewal. For IP :-Assesed Consumption should be computed on or before 5th and Bill generation on or before 10th. 5 6 Ensure 100% Bill generation in the System for all Tariffs. 7 8 Minimize MNR/Door Lock/Zero Consumption cases. Rectify the Abnormal Bills. Ensure collection through SBM by all MR's/GVP's from Day16 to Day30/31. Avoid manual Billing/HRT. Ensure prompt ATP upload and Tallying Ensure Tally / Reconciliation of CASH including all Third Pafrty Payements Ensure 2nd level of Disconnection by LM/SO from Day16 to Day30/31. Do not allow Arrears to grow beyond 6 Months from the date of Disconnection. Ensure capturing of MR observations through SBM's. 9 10 11 12 13 14 15 Sl.No. 1 to 5 is Meter reading and uploading, 6 to 8 billing,9 to 12 collection and 13 to 15 disconnection the installations having arrears. Meeting concluded at 5.30 PM with vote of Thanks from the chair. (T.H. SHAKEEL AHAMED) CHIEF GENERAL MANAGER (F&C) BESCOM.