600 MEMBERS STRONG Your Personal Leadership Brand www.cognitomedia.com … •A name, term, design, symbol, or any other feature that identifies one seller's product distinct from those of other sellers What is a brand? … •A distinctive, durable perception of an image in the mind of the consumer … •The emotional and psychological relationship you have with your customers © SuiteTrack LLC. All rights reserved. The external part of a company’s identity is how well it connects and relates to others. The better it knows itself and what it stands for, the better it connects with everyone who comes in contact with the brand. United We Brand by Mike Moser © SuiteTrack LLC. All rights reserved. Put it to Work At your table, discuss the following: • Which brands have high brand equity(premium price)? • What are some everyday examples? © SuiteTrack LLC. All rights reserved. Benefits of branding 1 Memorability 2 Loyalty 3 Familiarity 4 Premium image/ premium price 5 Lower marketing expenses 6 Uncertainty reduction for buyer © SuiteTrack LLC All rights reserved © SuiteTrack LLC. All rights reserved. What if you think of yourself as a brand? Your personal brand is your reputation … Reputation is your most An important strategy for your important business path to power is to build your asset reputation and image © SuiteTrack LLC. All rights reserved. The single most powerful thing you can do for your career is to lay the groundwork for an attractive personal reputation Career Warfare by David D’Alessandro © SuiteTrack LLC. All rights reserved. Other personal brand definitions: 1 Your “position in someone’s mind” 2 Your public image 3 Your legend 4 Your character and what you stand for 5 The sum total of what you say and what you do 6 What people know or hear about you 7 Your “contract” with the “buyer” © SuiteTrack LLC All rights reserved © SuiteTrack LLC. All rights reserved. The “Personal” Branding Continuum “There is no substitute for you” “I prefer to use you” “I will use you” “I decide whether or not I like you” “I will try you” “I know you” Insistence Loyalty Acceptance Evaluation Trial Awareness © SuiteTrack LLC. All rights reserved. Your job? Move to insistence. Put it to Work At your table, identify and discuss someone at Shaw who has built a strong reputation (image/brand) Ask yourselves the following questions: • What is her/his reputation? • What have been the benefits to him/her of this reputation? © SuiteTrack LLC. All rights reserved. Three steps to a great leadership brand Build/clarify your brand image Communicate your brand Protect your brand value © SuiteTrack LLC. All rights reserved. Build a leadership brand • How do you see yourself? • How do others see you? • Are the images the same? • Are they what you want? • Do they create brand equity for you? © SuiteTrack LLC. All rights reserved. Put it to Work • Write down 5 adjectives or phrases that describe you • Now write down 5 adjectives or phrases that your manager would use to describe you © SuiteTrack LLC. All rights reserved. Clarify Your Brand Image: The Primary Elements 1 2 • What you like to do/ do best • Your life experiences • Your personal style 3 4 • What holds meaning for you • Your core (brand) values 16 5 © SuiteTrack LLC. All rights reserved. Industry What you like to do / Function What you do best Other What do you not like to do? © SuiteTrack LLC. All rights reserved. Events Your Life Experiences Challenges Accomplishments © SuiteTrack LLC. All rights reserved. Physical presence Your Brand Personality and Personality Style Unique characteristics Try to avoid “The Excessive Need to be Me” © SuiteTrack LLC. All rights reserved. Opinions are formed quickly © SuiteTrack LLC. All rights reserved. Put it to Work Brand personality adjectives: • Using the handout sheet, check 8-10 adjectives that describe you • Now, narrow that to 4 and explain why they are part of your brand personality © SuiteTrack LLC. All rights reserved. Happiness should be part of your brand…why? Meaning If you feel there is meaning in your work and your life, you will be happier and more engaged Meaning provides the motivation for our lives • Leaders focused on “meaning:” less concerned with meeting others’ expectations/ more willing to step out of comfort zone • The difference between success and failure as a leader? Engagement. © SuiteTrack LLC. All rights reserved. Where does happiness come from? Where Genetic disposition does happiness come from? Conditions of your current life Voluntary activities you choose © SuiteTrack LLC. All rights reserved. Define 9 key areas of your life What does life-time success look like in each area? (handout:10 min.) Career Family Health Friends Finances Hobbies … … © SuiteTrack… LLC. All rights reserved. Sample key areas: Career Spirituality Relationship Learning Family Finances Health Religion Friends Hobbies Community --- © SuiteTrack LLC. All rights reserved. Put it to Work (10 minutes) Plot each key area and your Rate yourself on how you are performance on your spider currently performing in your web and draw a line key areas between the dots (handout) 5=Excellent 4=Very good 3=Okay As homework, plot where 2=Marginal you would like to be in each 1=Disaster of these areas in 5 years © SuiteTrack LLC. All rights reserved. The spider web Career 5=Excellent 4=Very good Adventure 3=Okay Relationship 2=Marginal 1=Disaster Family Finances Health Spirituality Community Score on a scale of 1-5 where 5 is the best you would ever aspire to Friends 3-4 values that define you Core Brand Values Expressed in daily decisions • Without stated core brand values, it’s too easy to be what you’re not How we view things affects how we do things © SuiteTrack LLC. All rights reserved. Leaders are scrutinized more closely Your Core (Brand) Values Leaders are expected to stand up for their beliefs Good leaders model the values they expect of others/ inspire shared vision What are the values and beliefs that you stand up for? © SuiteTrack LLC. All rights reserved. Put it to Work (10 minutes) • Take a few moments to think about what you value (from Developing Authenticity Values Worksheet) • Put a check mark by those values that you identify with © SuiteTrack LLC. All rights reserved. •Next, narrow to the three values that matter most to you (discuss at your table) •Finally, determine how these are part of your brand Communicate Your Brand • Think of a simple, clear message that reflects 1 your brand • Use your personality traits and values to craft a 2 brand message • Network and build relationships: Use others to 3 communicate your brand • Be the expert: get your content out there 4 © SuiteTrack LLC. All rights reserved. A Core Brand Message • Communicates the essence of your brand • Key message that a company will be communicating to all of its audiences • Effective core brand messages reflects the reality of the brand (not what you want it to be) Core Brand Message Examples Constant Tenacity Perseverance improvement (Timex:”Takes (Citibank:”The (Avis: “We try licking & keeps Citi never harder”) on ticking”) sleeps”) Homework Take a few minutes on your own to jot down some ideas about what your core brand message would be using the brand elements we have discussed so far © SuiteTrack LLC. All rights reserved. Your manager, your clients and others close to you are the co-authors of your brand •Make sure they know the reputation you’re trying to convey •Understand what they want from you © SuiteTrack LLC. All rights reserved. Windows of opportunity to enhance your brand • New job • New manager/supervisor • New assignment • New team • Geographic relocation © SuiteTrack LLC. All rights reserved. Protect your brand • Make sure your brand message is believable 1 coming from you: • Make choices that are consistent with your 2 brand • Make sure visible social media is consistent 3 with your career brand © SuiteTrack LLC. All rights reserved. Which public figures have not protected their brands? • • • • • ___________________________________ ___________________________________ ___________________________________ ___________________________________ ___________________________________ © SuiteTrack LLC. All rights reserved. What is your company’s leadership brand? What is dominant, observable, and rewarded? What is your Hasschool’s it changed in the past few years? leadership brand? Does it align with yours? © SuiteTrack LLC. All rights reserved. Research: Stereotypical gender differences in brands Men • • • • Action oriented Assertive Directive Seek new opportunities even if aren’t ready • Risk takers Women • • • • Emotional Nurturing Collaborative Reluctant to seek new opportunities • Risk avoiders In reality, there are more differences between individuals than genders © SuiteTrack LLC. All rights reserved. The Double Bind Dilemma Women leaders are perceived as competent or likable but rarely both The Heidi Roizen Case: a case in point © SuiteTrack LLC. All rights reserved. Strategies for overcoming the Double Bind Dilemma • Make sure your brand is clear to avoid stereotyping • Show your competence but keep your values • Address assumptions about women • Others? © SuiteTrack LLC. All rights reserved. Put it to Work 7-4-2 1. Individual Exercise: identify the top 7 characteristics that you think a great leader exhibits 2. Table Exercise: 2. Reach consensus as a team of the top 4 characteristics 3. Name 2 leaders who exhibit(ed) all or most of the chosen four characteristics 43 Typical Leadership Strengths Independent Courageous Forwardlooking Intelligent Loyal Inspiring Fair-minded Broad-minded Consistent Honest Supportive Straightforward Mature Dependable Competent Cooperative Self-controlled Imaginative Caring Determined Ambitious Creative Self-aware Reflective Research Results: 4 most admired traits of a leader 1 Honest 2 Forward-looking 3 Inspiring 4 Competent Source: Kouzes & Pozner, The Leadership Challenge © SuiteTrack LLC. All rights reserved. A Personal Leadership Credo Describes your Can be shared Sets forth values and with those expectations beliefs as a around you others can leader have of you A Leadership Credo Example • My responsibility is to do the best job possible in order to make the company and my team successful. • Leadership development (at all levels) is an important role for me as well; I will commit to being visible and accessible. • We need to show people that we care about them – I believe in strong and timely communication and recognizing and rewarding people for their hard work. • I believe that a diverse workforce is a strong workforce and produces better results • I believe in “psychological safety,” trust and 360 degree feedback. My door is always open. • I believe in the importance of having fun while we work – we spend more of our waking hours at work than anywhere else. If you are happy with your job and your career, you will produce better results. • I believe in creating a team without internal competition – we have enough competition externally without having it internally as well. © SuiteTrack LLC. All rights reserved. Put it to Work (10 minutes) • Take a few moments to think about what you would put in your leadership credo and jot those thoughts down © SuiteTrack LLC. All rights reserved. • Next, write at least six bullet points to start your leadership credo Put it to Work • Find one or more participants who know you and gather in groups of two or three. • Ask the others what 5 adjectives or bullet points they would use to describe you. © SuiteTrack LLC. All rights reserved. What is coming next? • WIN Communities • Live session – Power of a Woman’s Voice (Sept) Join WIN to get invitations to events: • win.shawinc.com (Chrome browser!) • Text your email address to (706) 229-8699