Success Criteria:
1. I can distinguish the difference between hearing
and listening
1. I can utilize the steps of the listening process to
appropriately respond to a communication
TEKS:
▪ (1)(G): “Identify the components of the
listening process.”
Objective:
Student Will Be Able To:
Demonstrate their knowledge of
listening skills to complete an
activity.
“We have two ears and one mouth so that
we can listen twice as much as we speak.”
- Epictetus
Listening: It is a physical and
psychological process that involves
choosing to listen, understanding, and
responding to symbolic messages from
others.
Open your ears!!!
4 Kinds of Listening:
● Deliberative: listening to understand, analyze,
and evaluate. Trying to accept or reject a
persons view.
● Ex: A debate
● Empathic: listening to understand, participate in,
and enhance a relationship
● Ex: Counselors and Therapists use this
● Critical: listening to comprehend ideas and
information in order to achieve a specific
purpose or goal
● Ex: Involves a problem, decision making
● Appreciative: listening to enjoy a speaker’s
message or a performance on an artistic level
● Ex: Music, Poetry, Words of a great leader
The 3 Characteristics of Listening:
● Active:
⚫You participate, listen attentively, and provide feedback
⚫Strive to understand & remember messages
● Passive:
⚫Listener doesn’t actively participate and think they can
absorb information but not contribute
⚫They place responsibility of communication on the
speaker
● Impatient:
⚫Short bursts of active listening is interrupted by
noise/distractions
⚫They intend (usually) to pay attention, but allow their
minds to wander
Factors that affect the listening
process:
▪ Noise: Temporary distractions
Train, baby, loud car, sick, tired, etc.
▪ Barriers: BLOCKS listening & understanding
Unfamiliar language, biases, tuning out, stress,
ignorance.
THINK, PAIR, SHARE
▪
A teacher must overcome the sound of a lawnmower while
teaching.
▪
A loud radio is preventing a child from hearing his or her
parent's instructions.
▪
A student dislikes a teacher and refuses to listen in class.
▪
A foreign exchange student does not understand the teacher's
directions.
▪
A student has a cold and cannot concentrate on the lesson in
class.
▪
A student stayed up watching television until 3 A.M. and is
falling asleep in class.
Steps in the listening process:
Acquiring/Hearing
Step 1
The reception of sound
Steps in the listening
process:
* Your own needs, interests, attitudes, and
knowledge affects your choice to pay
attention
Attending/Choosing
Step 2
Steps in the listening process:
Your knowledge, attitudes, values, beliefs,
and self-concept influence your perception
*
Understanding
Step 3
Steps in the listening process:
You first respond emotionally, then
intellectually
*
Responding
Step 4
Memory:
(The process of retaining or recalling information)
▪ Immediate Memory:
⚫Recalling information for a brief period of time
▪ Short Term Memory:
⚫Recalling information for carrying out a routine or
daily task
▪ Long Term Memory:
⚫Recalling information from past experience
7 Common Roadblocks to Listening:
▪ Tuning out dull topics
▪ Faking attention
▪ Yielding to distractions
▪ Criticizing delivery/physical appearance
▪ Jumping to conclusions
▪ Interrupting
▪ Overreacting to emotional words
Activity: Get in groups of
6
Telephone Game
Objectives: To increase listening skills within the group.
The Story
Objectives: To enhance deliberative listening skills.
The Wright Family
Objectives: To increase critical listening skills.