Job-hunting Workshop Tim Reed T.M.Reed@kent.ac.uk Careers Advisory Service www.kent.ac.uk/careers/ Introduction Where to look for jobs CV Preparation Interview Skills Careers Advisory Service facilities Survival Strategies Where to look for jobs Careers Advisory Service www.kent.ac.uk/careers/ Introduction Where to look for jobs/internships What else you can do? Where to look Vacancy publications www.kent.ac.uk/careers/jobs/index.htm Directories www.prospects.ac.uk Employer brochures – eg. Mars @ www.mars.com/global/careers-at-mars/students.aspx Specialist publications www.psychapp.co.uk/ Careers Fairs CAREERS FAIRS - 2011 www.prospects.ac.uk/links/careerfairs Graduate Recruitment Fair-Bath-1/6/2011 The National Graduate Recruitment Exhibition-Birmingham-3/6/2011 University of Nottingham Graduate Recruitment Fair-East Midlands Conference Centre-6/6/2011 Yorkshire Graduate Recruitment Fair-University of Leeds-8/6/2011 Newcastle Graduate Recruitment Fair-Newcastle upon Tyne-13/6/2011 Spotlight on Graduates- Cardiff's Summer Fair-City Hall (Cardiff University Event)-14/6/2011 Summer Graduate Fair-ExCeL London-15/6/2011 The Graduate Recruitment Fair @ Manchester-Manchester-15/6/2011 Jobs Fair-London School of Economics and Political Science-16/6/2011 Graduate Recruitment Fair-Oxford Town Hall-23/6/2011 Where to look Vacancy publications Directories Employer brochures Specialist publications Careers Fairs Job Centres & LSCs Internet sources Internet sources Institute of Practitioners in Advertising www.ipa.co.uk/ Chartered Institute of Marketing www.cim.co.uk Chartered Institute of Personnel & Development www.cipd.co.uk/ Guardian vacancies www.jobs.guardian.co.uk/ Excellent Websites www.kent.ac.uk/careers/sitesmen.htm www.prospects.ac.uk www.get.hobsons.co.uk/ www.kent.ac.uk/careers/ www.kentgrads.org.uk/ GRADUATE SALARIES 2010-11 Arcadia £17,500 - £23,000 + 25% store discount AWE (Atomic Weapons Establishment) from £21,500 + final salary pension Asda £23,000 Sainsbury’s £23,000 - £25,000 MI5 £23,500 + benefits - varies by function! Marks & Spencer £24,000+ Police (HPDS) £24,675 after initial training Reckitt Benckiser £26,000 - £28,000 Unilever £26,500 Civil Service up to £27,000 Lloyd’s £28,000 - £31,000 Mars £29,000 + Royal Navy £29,006 + £12,000 joining bonus ExxonMobil £33,000+ Linklaters £37,400 Aldi £40,000 - £60,000 (after 3yrs) + fully expensed Audi A4 Where to look Vacancy publications Directories Employer brochures Specialist publications Careers Fairs Job Centres & LSCs Internet Newspapers Job ads in the press www.kent.ac.uk/careers/sitespub.htm Actuaries - Money Management, Observer, Times Acupuncture - Journal of Alternative & Complementary Medicine (m) Arts Administration - The Stage, Arts Management Weekly, Guardian (Mon & Sat) Where to look Vacancy publications Directories Employer brochures Specialist publications Careers Fairs Job Centres & LSCs Internet Newspapers Recruitment Agencies Recruitment Agencies www.kent.ac.uk/careers/recruit.htm FASHION - George Ellis Recruitment MUSIC - Handle Recruitment ACCOUNTANCY - Hays Accountancy Personnel SECRETARIAL - Nice People Employment Bureau STOCKBROKING - Citifocus Ltd What else can you do? www.kent.ac.uk/careers/sk/CJ.htm ask your friends ask your relatives ask your “network” ask a careers adviser Next Steps Decide on the job you want Research employers Apply early Discuss your ideas if you are uncertain Change your job-hunting methods if they are not working How to Prepare a CV Careers Advisory Service www.kent.ac.uk/careers/ Introduction What is a CV? When is it used? What does it contain? Who do you send it to? What about the covering letter? What is a CV? One of many ways to apply Your marketing tool A4 – sized Flexible & targeted Stylized: Chronological/Skills-based Different in other countries http://www.prospects.ac.uk http://www.eurograduate.com/planning.asp When is it used? As the main tool for on-spec applications When requested by an employer In support of other application information Never without a letter via email as attachment When your Referee needs more info What does it contain? Personal details Academic background Work Experience Interests & achievements Additional information References John Andrews (5/11/89) 33 Union Street, Manchester, M6 3AE. Tel. 0161 351 4039 Email: J.Andrews@hotmail.com Nationality: British Mob: 07727374619 EDUCATION AND QUALIFICATIONS 2008 - 2011 University of Kent at Canterbury BA (Hons.) Economics and Accounting 2:1. Final Year Subjects: Economics, Business Law and Taxation Project: "Economic Consequences of the Decline in the Kent Mining Community". 2006 - 2008 Manchester Community College. A Levels: Mathematics B, History B, Economics C. AS Level: Geography D 2001 - 2006 St. John’s Boys School, Manchester. 8 GCSEs (grades A*-C) including Mathematics, English and French. WORK EXPERIENCE Summer 2010 Tourist Information Office, Canterbury. Helping tourists, working in Bureau de Change, booking theatre and concert tickets. Summer 2009 Canterbury City Council. Accounts Clerk in Treasurer’s office. Dealing with enquiries, using computerised systems. 2008 - present Simple Simon’s Public House, Canterbury. Bar work throughout the year serving food and drinks to customers and cashing up. ACTIVITIES AND INTERESTS Secretary of the Accounting Society, involved booking speakers. Organised a charity fun run for Rag Week – raised £150. Enjoy competitive sport and play for the University football team. Other interests include current affairs and studying the Stock Market. ADDITIONAL INFORMATION IT Skills: Word, Excel, PowerPoint, Email, WWW etc. Good level of spoken French. Full, clean driving licence. REFERENCES Available on request John Andrews (5/11/89) 33 Union Street, Manchester, M6 3AE. Tel. 0161 351 4039 Nationality: British Email: J.Andrews@hotmail.com Mob: 07727374619 EDUCATION AND QUALIFICATIONS 2008 - 2011 University of Kent at Canterbury BA (Hons.) Economics and Accounting 2:1 Final Year Subjects: Economics, Business Law and Taxation Project: "Economic Consequences of the Decline in the Kent Mining Community". 2006 - 2008 Manchester Community College. A Levels: Mathematics B, History B, Economics C. AS Level: Geography D 2001 - 2006 St. John’s Boys School, Manchester. 8 GCSEs (grades A*-C) including Mathematics, English and French. WORK EXPERIENCE Summer 2010 Tourist Information Office, Canterbury. Helping tourists, working in Bureau de Change, booking theatre and concert tickets. Summer 2009 Canterbury City Council. Accounts Clerk in Treasurer’s office. Dealing with enquiries, using computerised systems. 2008 - present Simple Simon’s Public House, Canterbury. Bar work throughout the year serving food and drinks to customers and cashing up. ACTIVITIES AND INTERESTS Secretary of the Accounting Society, involved booking speakers. Organised a charity fun run for Rag Week – raised £150. Enjoy competitive sport and play for the University football team. Other interests include current affairs and studying the Stock Market. ADDITIONAL INFORMATION IT: Word, Excel, PowerPoint, Email, WWW etc. Good level of spoken French. Full, clean driving licence. REFERENCES Available on request CV styles Standard/Chronological Skills-based Computing/Online Media Legal www.kent.ac.uk/careers/cv/cvexamples.htm Hints on wording Avoid personal pronouns - No “I’s” Start with verbs wherever possible Use short sentences & concise phrases Focus on accomplishments Refer to specific projects with quantifiable results Use personal power words Personal power words created instructed analyzed produced negotiated designed calculated maintained administered controlled reviewed observed consolidated delivered founded increased studied invented supplied detected programmed recommended distributed developed solved prepared installed selected arranged formulated solved started Who do you send it to? Named company representative Director/Manager of Personnel Referees OTHERS WHO REQUEST IT eg. Recruitment agencies, Postgraduate courses, Sponsorship/Funding bodies Common Mistakes! Too long Untargeted Disorganised Contains errors/missspellings Not accomplishments focused Error examples www.createyourcv.co.uk/CMS/191_CV-Bloopers!.asp CV Nightmares “Received a plague for salesman of the year.” “As indicted, I have over five years experience of analysing investments.” “I am loyal to my employer at all costs …. Please feel free to respond to my CV on my office voice mail.” Cover letter: "Thank you for your consideration. I hope to hear from you shorty!" What is a good application? Well-researched Targeted Accurate (content, speling, grammar) Informative Interesting Easy to read Enthusiastic What about the covering letter? One side of good quality A4 paper Formal/conventional layout Addressed to a named person State position applied for & where advertised Explain why applying Convince the reader of your interest & suitability (egs!) Give dates when available/can start Sign off “Yours sincerely” (if sent to named person) John Andrews 33 London Road Canterbury Kent CT2 8NE 1st June 2011 Ms Verity Wise Graduate Recruitment Manager Great Big Bank Co. Anywhere Street London SW1 Job Reference Number 12345 (state this if it is mentioned in the advert) Dear Ms. Wise I am writing in response to your advertisement in “Prospects Finalist" for Graduate Trainees and enclose my CV for your consideration. I first became interested in retail banking through talking to a Kent graduate, currently in the second year of your Management Training programme, at the University Careers Fair. Since then, discussion with my careers adviser and with management staff at my local branch has confirmed my decision to aim for a career in this field. Through my degree course, I have been able to develop my interest in business together with my numeracy skills. While at University, I have also been able to utilise my skills in working with people through a variety of vacation jobs. My work at the Tourist Information Office was valuable in teaching me the importance of ascertaining customers’ needs and providing clear and accurate information. I will be available for interview if required at your convenience. I can be contacted at my college address (above) and look forward to hearing from you. Yours Sincerely John Andrews Further Information Careers Advisory Service website www.kent.ac.uk/careers/applicn.htm CAS booklet “Making Applications” AGCAS Booklet CAS Reference Files (013 series) Example CVs (013) Quick Queries at the CAS Reference Books (eg. CVs for Graduates) DVDs “Your Job’s online” & “Looking Good on Paper” Application methods Employer’s Application Form (EAF) Employer’s Online Application Standard Application Form (SAF) Curriculum Vitae (CV) Others (?) Employer’s Application Form Contents – up to employer Common concerns (A-level grades, alternative qualifications, Nationality, Age) Skills-based questions – see: www.kent.ac.uk/careers/compet/skillquest.htm Attaching a CV References Online Applications Same as paper applications May include a test Better forms Some poorer forms Steps Electronically scanned CVs Text-only internet CVs Web CVs See www.kent.ac.uk/careers/onlineapps.htm Recap – you now know about …. Different application methods When they are used What they should contain What makes a good application Who you send them to Covering letters Further info from the CAS Interview Skills Careers Advisory Service www.kent.ac.uk/careers/ How not to interview Candidate: fell and broke arm during interview said he didn’t finish secondary school because he was kidnapped and kept in a wardrobe in France brought a large dog to the interview asked “Would it be a problem if I am angry most of the time?” How to interview What would be good to do at an interview? Introduction What is an interview? Using non-verbal communication How do you prepare? How should you dress? How to deal with difficult questions! What questions should you ask? CAS facilities. What is an interview? Interaction - with questions - to get a job or a place on a course 1:1 1:2 1:3 1:4 1:!???! Panel; Group; 20min; 40min etc…., Face to face/on the telephone Your chance to meet a representative of the organization you have applied to Stressful! Using non-verbal communication Eye Contact Smiling Nodding Facial Expression Standing Sitting Gestures Tone/Volume How do you prepare? Re-read employer information Re-read your application Prepare some questions to ask Remind yourself why you find this career/employer attractive Plan how you will travel Dress neatly and smartly How should you dress? Conformity is the rule Suits Harrods Men/Women Do’s & Don’ts Consider the employer! How should you dress? Mock interview Ask two questions: Tell me about what interests you What is your single greatest achievement? How to deal with difficult questions! Give yourself time! The “No, but …” technique Reflect/Deflect Tell them research is needed Allow yourself not to know the answer Prepare for “obvious” questions Prepare for obvious questions Why are you applying to us? Why have you chosen IT/marketing etc.? What makes you suitable for this job? Tell me more about your relevant skills. What other jobs are you applying for? Where do you see yourself in five years? Why did you choose your current employer? Why are you leaving your present employment? What have you got out of your job? What do you do in your spare time? What do you get out of it? What should you ask? See booklet! Do ask a question! Keep it brief Ask about the work itself, not pay/perks Prepare them in advance Tell them something they don’t know! Research both employer & job CAS library – files, booklets, leaflets Company internet site(s) Other internet sites – search engines Directories – eg. Willings Press Guide Quality newspapers – finance section May not find much re. small firms CAS facilities AGCAS Booklet “Going for Interviews” Interview Skills booklet (CAS) Reference File No. 014: First Interviews Assessment Centres Interview Reports CAS website & Practice Interviews online www.kent.ac.uk/careers/interviews/mockivs.htm Online streamed interviews www.kent.ac.uk/careers-local/IntVid.htm Reference Books (eg. “Answer the Question: Get the Job”) Quick Query (Mon-Fri 10.30-12.30 & 2-5) Careers Advisory Service facilities Careers Advisory Service www.kent.ac.uk/careers/ What is the ideal job? The Careers Advisory Service Location Staff Opening times Services & facilities Specific CAS facilities computer-aided guidance quick queries careers interviews job vacancy database careers library Careers Library Reception Reference information Postgraduate prospectuses DVDs, online PCs, free careers literature etc ….. And also: Newspapers Careers booklets Alumni careers network Talks & presentations Careers Presentations www.kent.ac.uk/careers/casevents.htm Making Successful Applications Working in the UK Tour Of The Careers Advisory Service Presentation by Chartered Insurance Institute Presentation by MATCHTECH Group Canterbury Christ Church University Postgraduate Teaching Event Choosing A Career Interview Skills CV Workshop Presentation by Deloitte Presentations by BUNAC: Work in USA & Canada Work in Australia & New Zealand Visit by Army Presentation by Pearson (summer internships) Presentation by NHS West How to use the CAS Begin by doing some research Perhaps into yourself (ideas, interests, preferences) Then into your opportunities (use vacancy lists & directories) Use IT “Ideas Generators” such as Explorer & Prospect Planner Attend talks/workshops/presentations etc Quick Query at CAS 1:1 careers interview Options available Advertising Armed Forces Arts admin Broadcasting Central & Local Gov’t Computing/IT Finance Fire Service Guidance/Counselling Info Management/Museums Journalism Law Marketing/Sales Management Consultancy NHS Management Personnel Police Production Management Public Relations Publishing Purchasing Retail Self-employment Social Work TEFL Teaching Tourism Transport CAREERS USING HISTORY OF ART Archivist Arts Administrator Auctioneer/Valuer, Fine Arts Editorial Assistant Exhibition Organiser Heritage Manager Heritage Officer/Interpreter Historical Buildings Inspector/Conservations Officer Lecturer, Art History (HE/FE) Librarian, Special/Academic Magazine Journalist Museum/Art Gallery Curator Museum Education Officer Museum/Gallery Conservator/Restorer Museum/Gallery Exhibitions Officer Picture Researcher School Teacher www.prospects.ac.uk SURVIVAL STRATEGIES Be clear about your area of career interest Regularly review media and vacancy ads re. your area of career interest Discuss your career ideas with as many people as possible Plan a strategy for your job-hunting and applying (& review it regularly) Keep your CV up-to-date Consider obtaining work experience, internships, work shadowing! Maintain a record of the applications you have made Network with everyone you can Consider starting a network of other graduate job-seekers Use Recruitment Agencies Attend Career Fairs Employ creative job-hunting techniques as well as conventional methods Identify your own key selling points and tell the employers you apply to about these Job-hunting Workshop Tim Reed T.M.Reed@kent.ac.uk Careers Advisory Service www.kent.ac.uk/careers/