FINANCIAL PLANNING ENTREPRENEURSHIP KNOWLEDGE VICENZA, ITALY DAY 2 – JANUARY, 15th 2014 ©2009-2014 Piercarlo Cuccia 1 WHAT IS THE MAIN ACTIVITY OF THE BUSINESS? What kind of business is the enterprise running? What does it mean “value for customer”? Which is the strategic approach within the enterprise is proposing itself to the market? Which is the profile of your classic customer? What are the economics variables of a business as it? the business can be defined on volumes or on margins? which is the framework of the costs of a business as it? are the business owners satisfied about their revenues? 2 WHAT MARK SHOULD YOU GIVE TO YOUR BUSINESS? Which is the main level of satisfaction of your business activity? What about sales? Which are the main business area where you can get an improvement? Number of customers and prices? Are you improving your products/services or the wideness of your offer? More sales or more relationship management? What about your marketing activities? Is the enterprise customer oriented or product oriented? What about your organization? And your execution? What mark should you give to your revenue account? Are we enough capable to understand and manage business accounts? 3 THE ESSENTIAL MEANING OF DOING BUSINESS 1. 2. 3. 4. 5. 6. 7. businesses want profits and still living during time customers allow business to get profits customers have got needs, necessity and wishes: business must understand and anticipate those needs and wishes… offer a reply of value to customers needs the entrepreneur is the one who have to command and direct all the activities entrepreneur is the key figure for business success obviously the performance of people working all over the activity of the business is very important: they must work like in a team and alone, their performance depends on the kind of leadership used by entrepreneur (the ability to guide, manage, delegate, attract, motive,…) CUSTOMERS LOOK FOR “VALUE SOLUTION” Everyone of us can have different ideas about evolutions of markets and what to do with our business… all kind of strategies must be able to create value and to share it with customers Value for Customers = Offered benefits Asked sacrifices >1 LA “FORMULA” DEL VALORE PER IL CLIENTE Customers want reply of value to their needs and wishes. This “value” can be offered in different ways. Value for the customer = Intrinsic quality + functional benefits + emotional benefits price + other acquisition costs >1 THE MAIN STRATEGIC APPROCHEAS TO GIVE MORE AT LESS: to accept the iper-competition and to look for ways to get the lowest price possible (the risk: to be in a “red sea” situation). TO GIVE MORE FOR MORE: to look for excellence, quality and innovation; the goal is to be knew as the best. It became necessary to be able to give something more and to be paid more (leader ambition). TO OFFER SARTORY AND MAX SERVICE: personalization and service to create loyalty TO GIVE SPECIALITY, ORIGINALITY, UNICITY: be special, unique; be different to e competitive ... (“purple cow”) BE A TREND RIDER: green, web, social, ethic, brain, tech, ... bio, slow, ... TO DEVELOP PARTNERSHIP WITH OTHER BUSINESS: together to cut some managing cost, to cover more competences and to promote marketing initiative more attractive... TO GIVE NEW SOLUTIONS: product innovations, service innovations combined with new ways to operate and to organize; often it allows to set more affordable prices because managing costs get down: if it happens it can be possible to attract new customers e recover marginality. (“Blue ocean strategy”) 7 ECONOMICAL CYCLE OF A BUSINESS Resources Services Production Cycle Products Services CUSTOMERS SUPPLUIERS INVESTED CAPITAL and FUNDING REVENUES – COSTS = PROFITS 8 ECONOMICS and FINANCIAL DINAMICS BEGINNING MANAGING GOALS ECONOMIC FLOWS REVENUES COSTI = RESULT BALANCE SHETT INVESTED CAPITAL year n DEBTs first year (n) EQUTY year n FINANCIAL FLOWS SELF FINANCING . +/COMMERCIAL POLITICS EFFECTS +/NEW INVESTMENTS +/NEW FUNDINGS OR PAY BACK = GENERATED CASH BALANCE SHETT INVESTED CAPITAL year n + 1 +/GENERATED CASH DEBTs year n+1 EQUITY year n + 1 +/OPERATING RESULT 9 MACROVOCI del CONTO ECONOMICO GROSS REVENUES - Deductions (discount; ecc.) ORDINARY OPERATIONS = NET OPERATING REVENUES - operating monetary costs pluralità di schemi di riclassificazione GROSS MARGIN - Operating non monetary costs = OPERATING INCOME +/- financial proceeds/burdens FINANCIAL MANAGEMENT +/- proceeds/burdens accessorial business ACCESSORIAL MANAGEMENT +/- additional income/burdens ADDITIONAL MANAGEMENT = EARNING BEFORE TAXES - taxes TAX MANAGEMENT =NET PROFIT 10 INCOME STATEMENT VALUE-ADDED REVENUES -consumes - external services - other running costs ADDED VALUE Market appreciation Business size - labour cost EBITDA Operating cash flow -amortizations = EBIT Earning from core business 11 INCOME STATEMENT – MARGIN OF CONTRIBUTION REVENUES Market appreciation - Variable costs MARGIN OF CONTRIBUTION Ability to pay fixed cost of the business structure - Fixed Costs EBIT From core business 12 INCOME STATEMETN AT SELLS COSTS REVENUES Market appretiation -Industrial Costs GROSS MARGIN - Commercial Costs - Amministration and general Costs EBIT Industrial Result Income from core business 13 INVESTED CAPITAL COMPONENTS TANGIBLE BUSINESS INVESTMENTS Capital Assets INTANGIBLE FINANCIAL STOREHOUSE Working capital CREDITS TO CUSTOMERS CASH OTHER OPERATING CREDITS 14 FINANCIAL SOURCES FINANCIAL SOURCES OPERATING SOURCES DEBTS to SUPPLIERS SEVERANCE PAY OTHER OPERATING DEBTS BANK DEBTS FINANCIAL SOURCES LEASING DEBTS DEBT TO PARTNERS SHARE CAPITALE EQUITY - OWN RESOURCES RESERVES AND EARNINGS EARNINGS 15 … GOING TO THE MANAGING – FINANCIAL BALANCE SHEET : FOCUS ON NATURE OF DEBTS ASSETS NET INVESTED CAPITAL Where the business put the money? CASH FUNDs CURRENT ASSETS Cash and cash equity TRADE RECEIVABLES (this amount should return in 1 year) How much has it invested? How can be juded the investment structure? highlighting the amount expected to be recovered over twelve months INVENTORIES LIABILITIES CURRENT LIABILITIES Trade Paybles, employess,… EQUITY OPERATING DEBTS Who give money to the business? NON-CURRENT LIABLITIES - retirement, deferred taxation provisions, … CURRENT FINANCIAL LIABILITIES - Banks (short terms financial borrowing) How much money need the business? FINANCIAL DEBTS NON – CURRENT FINANCIAL LIABILITIES NONCURRENT ASSETS (more than 1 year) Property, plant & equipment Capitalized development costs Goodwill Other intangible assets Investments in associates Available-for-sale investments Deferred tax assets Long-term loans receivable How can be judge the financial structure of the financial sources? - Long-terms borrowings >12 months EQUITY -Share capital -reserves EQUITY FINANCING 16 CLASSI BALANCE SHEET – FOCUS ON DEADLINES ASSETS NET INVESTED CAPITAL Where the business put the money? CASH FUNDs CURRENT ASSETS Cash and cash equity How much has it invested? How can be juded the investment structure? CURRENT LIABILITIES Trade Paybles, employess,… EQUITY OPERATING DEBTS <12 MONTHS TRADE RECEIVABLES (this amount should return in 1 year) LIABILITIES highlighting the amount expected to be recovered over twelve months INVENTORIES NON-CURRENT LIABLITIES - retirement, deferred taxation provisions, … CURRENT FINANCIAL LIABILITIES - Banks (short terms financial borrowing) How much money need the business? FINANCIAL DEBTS > 12 MONTHS NON – CURRENT FINANCIAL LIABILITIES NONCURRENT ASSETS (more than 1 year) Property, plant & equipment Capitalized development costs Goodwill Other intangible assets Investments in associates Available-for-sale investments Deferred tax assets Long-term loans receivable Who give money to the business? How can be judge the financial structure of the financial sources? - Long-terms borrowings >12 months EQUITY -Share capital -reserves EQUITY FINANCING 17 FINANCIAL – MANAGING BALANCE SHEET ( 4 zones) ASSETS LIABILITIES FIXED ASSETS - NONOPERATINGS LIABILITIES = = NET FIXED ASSETS - Financial -- Tangible -- Intangible - OPERATING LIABILITIES = Cash and bank accounts - OPERATING FINANCIAL LIABILITIES FINANCIAL NET DEBTS NONOPERATING FINANCIAL LIABILITIES + TRADE RECEIVABLES LIQUIDITY + WORKING CAPITAL EQUITY INVENTORIES = NET INVESTED CAPITAL=N.I.C EQUITY -Share capital -reserves = F.N.F. =N.I.C. 18 DEBTS AND ECONOMIC CYCLE NFA Financial Debts Financial Debts = NIC Equity Equity D E First of all debt must be sustainable and it means that business must show an operating revenue able to pays at least passive interests… After it, it must be observed the economic cycle that the business is living: • growth: it increase the necessity of liquidity and so it would try to pay just interests • stability: it should be to generate liquidity and to pay back the capital. In every case it must be a general financial equilibrium, due to business size and its characteristic; the financial system, after the crisis nowadays does not like the excess of debts [ D/E ratio] WHEN DEBTS ARE TOO MUCH? AFN CCN Debiti finanziari Debiti finanziari Patrimonio netto Patrimonio netto = D E REVENUE CLASSES (Euro) FROM TO BUSINESS DIMENSION GOOD ENOUGH PRE ALARM ALARM WARNING tutte tutte QUOTED <1 1<D/E<1,5 1,5<D/E<2 2<D/E<2,5 D/E>2,5 50/100 ml oltre big(n.q.) <1 1<D/E<1,5 1,5<D/E<2 2<D/E<2,5 D/E>2,5 10 ml 50/100ml media(n.q.) <2 2<D/E<3 3<D/E<4 4<D/E<6 D/E>6 2 ml 10 ml small(n.q.) <3 0 2 ml micro(n.q.) 3<D/E<4 4<D/E<5 5<D/E<7 high values can be allowed: their are easy to warrant D/E>7 FINANCIAL STATEMENTS INDICATOR FINANCIAL AND PATRIMONIAL EQUILIBRIUM PROFITABILITY DURATION D/E ROE days before cash in ROI; RONA Financial liquidity Current Assets NFAN/NIC e NCA/NIC Days of grace ROS TURNOVER i ROI – i; RONA - i Inventory days The reciprocal of 365 are index 2 1 REVENUE INDEX ROS RONA 1 RO Revenues RO CIN Debts Loads RN PN CIN PN x No – core business weight RN RO IS % x Invested Cap. 5 Rotation x Net ROE 4 2- 3 Revenues CIN BS% 1 – profitability intrinsic in the invested capital 2 - Debts loads: if CIN=PN = no debt if PN=0 = all debt 3- usually in the financial framework is used the D/E ratio 4 e 5- they show operating efficiency 2 2 VARIABLE COSTS Variable costs are those ones that change in order to variation on the volume of activity Variable costs can be not proportionally linear at the growth of units Total Costs (Y) Cost Example: materials Variable Costs 0 Activity volume (X) Quantity 23 FIXED COSTS Fixed costs are those ones that don’t change at the variation of the activity volume Cost must be considere fixed in: - A given timeline - In a relevant range of activities - They move in a “stairs” way Amortizations Total Costs (Y) Example: ammortizations Fixed Costs 0 Numbers of units Activity Volume (X) 100 200 300 24 COST ANALYSIS: TOTAL AND UNIT TOTAL COSTS y=a+b.x Activity Volume x Costs Fixed a Variable Costs (b=300) b . x Total Costs Y = a + bx 10.000 20.000 30.000 40.000 50.000 1.000.000 2.000.000 2.000.000 2.000.000 3.000.000 3.000.000 6.000.000 9.000.000 12.000.000 15.000.000 4.000.000 8.000.000 11.000.000 14.000.000 18.000.000 UNIT COST y/x = a/x + b Fixed unit cost a/x Variable unit cost b Total unit cost y/x 100 100 66,6 50 60 300 300 300 300 300 400 400 366,6 350 360 25 BREAK EVEN POINT EURO revenues Total costs Variables costs costi fissi Numbers of units Break even point Revenues = total costs Margin of Contribution = Fixed Costs 26 DIRECT COSTING, SOME NUMBERS PRODUCT S a le s Volu m e Va r ia ble pr oduction a nd selling costs EB ITD A f or e a c h p r od u c t F ixed costs O P ER AT IN G IN CO M E A B TOTAL % (x/Sales Volume.) 200 110 90 300 140 160 500 250 250 200 50 100,0% 50,0% 50,0% 40,0% 10,0% 27 DIRECT COSTING WITH DIRECT FIXED COSTS PRODUCT Vo l u m e s a l e s Va r ia b le p r o d u ct io n a n d sellin g co st s Gr o s s M a r g i n Co n t r i b u t i o n ( 1 ° GM C) S p ecific fixed co st s (d ir ect ) S e c o n d Gr o s s M a r g i n Co n t r i b u t i o n ( 2 ° GM C) C o m m o n fixed co st s (in d ir ect ) O P E R A T IN G IN C O M E A B TOTAL % (x/sales.) 200 110 300 140 500 250 100,0% 50,0% 90 160 250 50,0% 40 110 150 30,0% 50 50 100 20,0% 50 50 10,0% 10,0% 28 FULL COSTING PRODUCT Vo l u m e s a l e s Va r ia b le p r o d u ct io n a n d sellin g co st s Gr o s s M a r g i n Co n t r i b u t i o n ( 1 ° GM C) S p ecific fixed co st s (d ir ect ) S e c o n d Gr o s s M a r g i n Co n t r i b u t i o n ( 2 ° GM C) C o m m o n fixed co st s (in d ir ect ) O P E R A T IN G IN C O M E A B TOTAL % (x/sales.) 200 110 300 140 500 250 100,0% 50,0% 90 160 250 50,0% 40 110 150 30,0% 50 50 100 20,0% 20? 30? 30? 20? 50 50 10,0% 10,0% 29 PLANNING THE BUSINESS DEVELOPMENT… Dreams … Passions Prior experinces Markets opportunities IDEA The development of the idea Strategy and business model BUSINESS PLAN START MANAGEMENT REVENUES? INVESTMENTS REVENUES PARTNERS -costs (variables, fixed) = OPERATING INCOME -passive interests = RESULT BEFORE TAXES BANKS -taxes = NET RESULTS INPUTS -OUTPUTS = GENERATED CASH FLOWS ? THE BUSINESS MODEL THEBUSINESS MODEL shows how a business create value for his customers involve them and how distribute value receive value from his clients THE BUSINESS PLAN can be intended as the way as a company want to realize his own business model POINTS OF BUSINESS MODEL: 1. 2. 3. 4. 5. 6. 7. 8. 9. To identify target clients, to hear, to understand and to speak with them To phrase a value approach as answer to their needs To develop contacts, to build relations and to communicate To chose the best sale channels and sale ways Revenues structures and ways to get it To identify key activities To identify key resources To identify key partners and to focus on cooperation modes How to sustain costs and its structure 31 Il MARKETING MIX – LE 4 P WHAT IS OFFERED Product brand, packaging, choises IN CHANGE OF WHAT Price conditions, promotions, lists IN WHICH CHANNELS Distribution Channels, sales network IN WHICH WAY Communication Public relations, advertising, direct marketing 3 3 MARKETING MIX – 4 C CUSTOMER VALUE Offered value How will we solve his needs? CUSTOMER COMMUNICATION How we hear customers? How we face them? CUSTOMER EXPERIENCE hearing, communication, involvement, new media All the buying experiences Buying experiences CUSTOMER COST Asked sacrifices Price and other acquisition costs 3 4 BUSINESS PLAN: WHAT IS IT? HOW DOES IT WORK? BUSINESS PLAN IS: An effective tool useful for owners: it promotes the market analysis that look for opportunities and threats It allows to be focused on objectives and to define strategies It helps to underline business weakness and strengths It allows a feasibility study on economic and financial variables It is the document supporting financing requests, the investors research, partnerships development. IL BUSINESS PLAN (1) THE TEAM AND THE IDEAS (NO MORE THAN 1 PAGE) Who we are: how is composed our entrepreneurial team Business idea, goals and times What is demanded – what is offered? SCENARIO AND MARKET ANALYSIS Macro - environment analysis: what is happening in the political, economic, social, technologic world? Can it has a strong impact on our business?? Demand analysis: who are our customers? What they need? How they behave? Supply analysis: who are competitors? Where they are stronger and where they have got weakness? Where we can compete? Opportunities and threats summary IL BUSINESS PLAN (2) PROGETTAZIONE STRATEGICA … synthesis of threats and opportunities: which is your vision of the future? Which strategy can allow to catch the most interesting opportunities and fight threats? How to build and irresistible offer for the customer? Which marketing plan can best prepare to first sales? Sales Budget and sales goals definitions ORGANIZATIONAL PLANNING Who decide? Who does? Who checks? Organization structure: who does what and when? With which resources? To who he/she must report? What is done inside the business and what outside? How we select our suppliers? BUSINESS PLAN (3) Feasibility study on economic and financial aspect (excel) Investment planning economic forecasts Financial feasibility and cash budget Choice of the financial funds and financial equilibrium CONCLUSIONS Things to do immediately First issues to meet and to fight FINANCIAL INVESTMENT LOGIC - 1 Flows € 1.000.000 F3 Fn F2 500.000 F1 0 .... -500.000 -1.000.000 F0 F0= initial exiting cash flow for the investment F1, F2, F3 = Net cash flows during the time Fn = Final Project Value a the ending of the managing activity time FINANCIAL INVESTMENT LOGIC - 2 FLOWS € 1.000.000 F3 Fn F2 500.000 F1 0 .... -500.000 -1.000.000 F0 F0= initial exiting cash flow for the investment F1, F2, F3 = Net cash flows during the time Fn = Final Project Value a the ending of the managing activity ? : too much optimism through the blue line in the graphic? time CASH FLOW of a NEW PROJECT € Business Planning I = initial investiment 0 X = negative peak t1 t2 t3 t4 t5 t6 I Positive cash flows X? First times with negative cash flows equilibrium of cash flows t7 t8 t CASH FLOW: Buying activity Business Planning € 0 I G t1 t2 t3 t4 Initial Investments POSITIVE CASH FLOWS G = goodwill t5 t6 t7 t8 t