2014 to 2017 - Clinton Public Library

advertisement

CLINTON PUBLIC LIBRARY

Automation Team Members:

Becky Cuffle, Director

Sue Vinyard, Adult services

THREE YEAR TECHNOLOGY PLAN

2014 to 2017

Barb Shutter, Computer Services

Ashley Wolfe, Young Adult Services

MISSION STATEMENT

The mission of the Clinton Public Library is to provide materials, programs, and services in a variety of formats that enable local residents to pursue learning and personal enrichment throughout their lives.

TECHNOLOGY STATEMENT

Technology will be in place at the Clinton Public Library and through its Internet presence, to support communication and information access for patrons and staff; and expand opportunities for lifelong learning.

The technology plan and its goals are rooted within the library’s Long Range Strategic Plan.

Public services

Goal: Enhance and integrate electronic services to provide information in a variety of formats and access points to library resources.

Strategy: Participates in evaluations and trials of new database products. (2014-2017)

Strategy: Continued involvement in Wabash Valley Vision and Voices digitization project. (2014-2017)

Strategy: Purchase I-pads for mobile reference available throughout the library and/or to be used in mobile group instruction and library presentations. (2015-2016)

Strategy: Use current social networking technologies to serve patrons in new ways (2014-2017).

Strategy: Explore services to patrons through smartphones, players, and devices. (2014-2017)

Strategy: Offer color copying to patrons. (2015)

Strategy: Offer removable storage devices for patrons to purchase. (2014)

Strategy: The library will expand its computer classes for patrons. (2014-2017)

Strategy: The library will offer a simple registration form for patrons to sign-up for technology training. (2014-2017)

Strategy: The library will continue to utilize inter-library loan service through the state of Indiana and Evergreen. (2014-

2017)

Strategy: Perform an ADA accessibility evaluation of our library web site. (2014)

Strategy: Educate patrons about new eBook and digital audio book resources offered for checkout by patrons. (2014-

2017)

Strategy: Offer training to patrons regarding access to online music and other downloadable resources. (2014-2017)

Strategy: Evaluate other digital collections such as Free Gal, Zinnio and other downloadable collections. (2014-2015)

Strategy: Ask other Class C libraries their opinions and experiences with other digital collection companies. (2014)

Strategy: Create virtual exhibits of local history. (2015-2017)

Strategy: Examine use of printers and copiers for efficiency, supply usage, and cost savings, consolidating and elimination printers and copiers as needed. (2014)

Strategy: Evaluate need for online databases to support K-12 students. (2014-2015)

Strategy: Add more links to community information; government information. (2014)

Strategy: Add more library marketing features to public computer displays, screen savers, etc. (2014-2015)

Strategy: Staff members continue in each department to maintain social networking activity, promoting library programs and series.

Goal: Flatbed Scanner for public use

Strategy: Attach flatbed scanner to one of the public PCs. Offer to patrons the opportunity to scan their own photos, documents, etc., and save them to removable storage or send them via email. (2015-2016)

Strategy: Establish charge for printing from the scanner to a library b/w and color copier. (2015)

Strategy: Convert as many local history resources as possible to a digital format in an effort to increase accessibility and help preserve the collection. (2015-2017)

Strategy: Digitization of selected local history documents and photos will be made available online. (2015-2017)

Goal: Video Gaming (X-box, Nintendo, etc.)

Strategy: Explore introducing video-gaming. (2014)

Strategy: Investigate vendors who sell games and gaming systems. (2014-2015)

Strategy: Investigate gaming rights for the library. (2014-2015)

Goal: Enhance the user friendliness and search capabilities of the online catalog to broaden access to library materials.

Strategy: Demonstrate the catalog’s functionality during classes held at the library and outreach classes. (2014-2017)

Strategy: Provide ongoing training for staff in regards to resources of Evergreen, Overdrive, and Inspire. (2014-2017)

Goal: To continue development of library’s e-book and audio eBook collection.

Strategy: Continue to provide access to Indiana Digital Download Center and Overdrive. (2014-2017)

Strategy: Increase holdings 1.5% each year at the Indiana Digital Download Center and Overdrive if continued. (2014-

2017)

Strategy: Explore other vendors for eBook and audio book options.

Goal: Inform, educate, and train Vermillion county educators and students on the use of the library’s electronic resources.

Strategy: Give a minimum of six library tours to students and educators per year which include demonstrations of the library’s subscription databases, website, and catalog. (2014-2017)

Strategy: Visit local schools each year to exhibit the library’s electronic resources, website, subscription databases, and statewide catalogs. (2014-2017)

Strategy: Offer at least two classes per year on using the Inspire databases. (2014-2017)

Strategy: Offer at least two classes per year on using the Evergreen catalog. (2014-2017)

Goal: Promote awareness of the library’s electronic resources to local community groups, organizations, and general public.

Strategy: Give at least four tours a year for the community. (2014-2017)

Strategy: Publish at least two original press releases, articles, or advertisements per year detailing the library’s electronic tools and resources. (2014-2017). Create and distribute promotional materials (in print and digital formats) that feature the library’s website and computer resources through pathfinders, WIKIS, Friend of the Library newsletters, and local public school websites and blogs. (2014-2017)

Strategies: Engage the community semi-annually to evaluate library services via an online survey tool. (2014-2017)

Strategy: Increase digital communication with patrons utilizing email, blogs, Facebook, and other social media. (2014-

2017)

Strategy: Explore using digital advertising on local websites. (2015)

Strategy: Expand advertising (allowing for budget constraints) on radio and television. (2014-2017)

Strategy: Investigate and install, if feasible, electronic signage outside the Library building to allow current information to be posted for passing traffic. (2016-2017)

Strategy: Increase the subscription base of the library’s e- newsletter by 10% each year. (2014-2017)

Strategy: Increase presentations to local community groups by 10% each year publicizing library’s collections and uses.

(2014-2017)

Goal: New Microfilm Digital Scanner for public use.

Strategy: Publish at least two original press releases, articles, or advertisements per year detailing the library’s new microfilm digital scanner. (2014-2017)

Strategy: Offer at least two classes annually on the operation of the new scanner. (2014-2017)

Strategy: Offer at least two classes on microfilm annually at CPL. (2014-2017)

Staff Development

Goal: Provide staff with computer training, necessary equipment, and educational opportunities to increase the quality of their work and service to patrons.

Strategy: As part of regular staff meetings the IT staff will inform and train staff on any new services, devices, or software updates. (2014-2017)

Strategy: Create a Wiki based tool for staff questions and answers. (2015)

Strategy: Evaluate professional development needs of staff with the use of surveys, observations, and discussion. (2014-

2017)

Strategy: Staff attends professional development webinars, seminars, and conferences. (2014-2017)

Strategy: Take advantage of any opportunities for staff training from ISL, Evergreen, Webjunction, and Lysiris at reduced or no fees. (2014-2017)

Strategy: Purchase at least one E-reader and tablet for staff and patron training. (2015)

Strategy: Develop and maintain a checklist for staff technology training. (2014)

Strategy: Continue to maintain staff certifications. (2014-2017)

Strategy: New staff members undergo training by senior staff in their individual departments. (2014-2017)

Facilities and Infrastructure

Goal: Check out the viability of a theft detection system.

Strategy: Evaluate theft detection vendors and the cost of equipment. (2015)

Goal: Re-design facilities to add addition space for computer lab.

Strategy: Explore funding options for an instructional computer lab. (2016-2017)

Goal: Purchase new computer stations for public use.

Strategy: Maintain an adequate budget for the purchase of new or used computer equipment. (2014-2017)

Strategy: Replace 15% of the library public computers every 3 years. (2014-2017)

Goal: Purchase equipment and software necessary to maintain and improve overall system performance.

Strategy: Upgrade all computers to the most current Windows operating system. (2017)

Strategy: Replace all outdated wireless access point boxes. (2015-2017)

Strategy: Maintain an adequate budget for the purchase of needed equipment and software. (2014-2017)

Strategy: Apply to a least two grant sources every year to fund purchases. (2014-2017)

Strategy: Maintain up to date software and licensing for operating system, applications, and security. (2015-2017)

Strategy: Through patron surveys and day-to-day feedback evaluate overall system performance on an ongoing basis.

(2014-2017)

Strategy: Purchase used and lease return equipment to stretch the budget. (2014-2017)

Strategy: Continue to explore purchasing equipment through TechSoup. (2014-2017)

Strategy: Evaluate upgrades to MS operating system for stability, usability, late 2015 or 2016. (2015-2016)

Strategy: Continue to maintain a data back-up and recovery plan as part of the library’s overall disaster plan. (2014-

2017)

Strategy: Upgrade circulation receipt printers and barcode scanners as necessary. (2014-2017)

Telecommunication Services

Goal: Maintain high speed telecommunications connections that will allow the library to provide excellent service.

Strategy: Work with our telecommunications vendor (AT&T) and ENA to ensure connections are meeting the libraries needs at peak times. (2014-2017)

Strategy: Apply for e-rate reimbursements annually. (2014-2017)

Strategy: Replace all outdated wireless access point boxes. (2015-2017)

Strategy: Maintain an adequate budget for the purchase of needed upgrades (2014-2017)

Goal: Replace current phone system to provide enhanced telephone features.

Strategy: Evaluate phone system venders and the cost of equipment and monthly service charges. (2014)

Strategy: Investigate VOIP telephone services to lower telephone costs. (2014)

Strategy: Library will apply for e-rate funding for VOIP telephones, wireless phones services and other telecommunications services if feasible. (2015)

Strategy: Investigate replacement of telephone & voice mail system to a mobile phone system for the library. (2015)

Strategy: Seek funding for a new telephone system through grants or through budget monies. (2014-2015)

Website Development and Maintenance

Goal: Promote, maintain, and improve website, expanding usefulness, functionality, security, and access to current information.

Strategy: Seek Universal service funding for telecommunications services. (2014-2017)

Strategy: Seek LSTA funding for projects that promote access to information or innovative uses for technology. (2014-

2017)

Strategy: Evaluate and price meeting reservation software. Patrons will be able to request a meeting room reservation via library email or web site. (2015)

Strategy: Add more links to community information; government information. (2014-2017)

Strategy: Staff members in each department continue to add updates to web site and website calendar weekly. (2014-

2017)

Strategy: Add more library marketing features to public computer displays, screen savers, etc. (2014-2017)

Strategy: Perform an ADA accessibility evaluation of the library website. (2014)

Strategy: Staff members continue in each department to maintain social networking activity, promoting library programs and series. (2014-2017)

Strategy: Keep library staff email program on stable and secure server. (2014-2017)

Strategy: Budget for annual license renewals for firewall software. (2014-2017)

Strategy: Update and maintain network diagram and inventory of hardware and software. (2014-2017)

Strategy: Continue to record information about each computer or other devices. Include serial numbers, make and model, and particular specifications (e.g. memory and hard disk space). (2014-2017)

Strategy: Continue to record information about every application used. Include the version number, serial number, and warranty information. (2014-2017)

Strategy: Track capacity and speed of network and workstations monthly. (2014-2017)

Evaluation Process

This plan will be reviewed by the Technology Committee with its accomplishments reported to the Library Board every six months. Committee members will use experience to evaluate the plans, as well as, recommend continued improvements while maintaining fiscal responsibility. Corrections and shifts in priorities are discussed and acted upon based on the review and evaluation. Staff will work to remain current with trends and issues in library technology through appropriate training, journals, workshops, and conferences. Since technology is constantly evolving, this plan is considered a framework which will guide, but not limit, the library’s use of technology.

The library’s operating budget is used to implement the technology plan, supplemented by Universal Service funds, LSTA and other grants, and donations. Before new services are introduced, the library budget is reviewed to determine funding for staff training or additional resources needed such as software updates, additional electrical needs, additional copier workstations, etc. within the financial constraints of the budget, these additional needs are addressed.

In case of budget decreases or increases the technology plan will be revised as needed.

Overall success of the goals will be judged by the use of circulation data, the number of residents served, a measure of the in-library and outside use of electronic resources and surveys as appropriate.

The director, staff, and Board of Trustees will review this technology plan near the end of its three year cycle in preparation for the creation of a new technology plan.

An annual technology report is prepared and submitted to the Board of Trustees, outlining accomplishments of the year and explaining why some projects were not completed. This report also is used by the technology committee to revise goals and deadlines, plan for new directions, and add new technologies into the plan.

Technology budget

The library continues to actively participate in the Evergreen Indiana consortium. Within the Evergreen system, the library catalogs all materials according to applicable national standards.

The library continues to actively participate in the Overdrive eBook consortium.

The library will apply for an Indiana Technology Grant and Universal Service Fund discounts for public libraries each year.

The library will research sources for funding beyond the tax base, including gifts, grants, and endowments.

The library will maintain adequate increase in personnel, services, equipment, and materials portions of the operating budget to maintain the connections, hardware, and software necessary to meet our technology plan.

The library will dedicate at least 3% of the operating budget to technology.

Items below will be replaced according to the following schedule allowing for budget changes:

Computers 3 years from purchase date

Printers/copiers 5 years from purchase/lease date

Networking 6 years from purchase date, or as needed to make use of emerging technologies

Other items As needed

Current and Projected Technology Inventory

Computers & Networking

Web server

Mail server

Category

Wireless Routers

Fiber connection

PC workstations-adult

PC workstations-YA

PC workstations-Children

Children’s AWE workstations

Pc workstations-staff

Kindle Fire

Laptops 4

I-Pads/tablets-staff 0

Game system-xbox, etc. (if feasible) 0

4

2

10

2

1

1

Current 2014 Projected 2015 Projected 2016 Projected 2017

1

1

1

1

1

1

6

40 mb

10

6

7

40 mb

12

6

7

40 mb

14

6

8

40 mb

16

6

4

2

10

2

4

1

1

4

3

10

2

4

2

2

4

3

10

2

4

2

2

VOIP system (if feasible)

Software

Microsoft Office 2010 Licenses

Faronics

LogMein

Microsoft Operating System

Kerio Firewall & Mail Server

10

1

50

1

Overdrive Software (all computers) 1

Evergreen (OPAC) (all computers) 1

0

50

CIPA Filters

Reservation software(if feasible)

B/w printer

Other

Color laser printer

1

50

15

1

50

1

1

1

All computers compliant

0 1

3

2

3

2

1

50

15

1

50

1

1

1

1

3

2

1

50

15

1

50

1

1

1

1

3

2

Self-serve Public copier

Fax machine

Digital Microfilm scanner

Flatbed scanner

Microfiche Machines

Public Announcement system

Telephones-landline

LED TV

Projector

Barcode scanners

Receipt printers

DVD cleaner

Projected Budget

2

1

13

1

1

1

1

1

1

6

5

1

2

1

13

1

1

1

1

1

1

6

5

1

2

1

13

1

1

1

1

1

1

6

5

1

2

1

13

1

1

1

1

1

1

6

5

Category

Computers & Networking

Web server/mail server

Wireless Routers

2015

$100

2016

$4000

$100

2017

$100 e-rate

Fiber connection

PC workstations-adult

PC workstations-YA

PC workstations-Children

$2460

$1200

$400

Children’s AWE workstations

Pc workstations-staff

Kindle Fire

Laptops

$800

$600

I-Pads/tablets-staff $450

Game system-xbox, etc. (if feasible) $300

$2460

$300

$600

$800

$200

$450

$300

$2460

$1400

$400

$300

VOIP system (if feasible)

Software

Microsoft Office 2010 Licenses

$1044

Faronics yr.

LogMein yr.

Microsoft Operating System

Kerio Firewall yr.

$350

$285

50

$1000

$350

$285

50

$1000

$350

$285

50

$1000

Overdrive Software (all computers) $5000 $5000 $5000

Evergreen (OPAC) (all computers) Rate undermined Rate undermined Rate undermined

$9000

$9840 yr

CIPA Filters

Reservation software

Other

B/w printer

Color laser printer yr. lease

Self-serve Public copier (own)

Fax machine

Digital Microfilm scanner

Flatbed scanner

Microfiche Machines

$1200

$4800

$250

$4800 $4800

Public Announcement system

Telephones-landline-AT&T service $1500

LED TV

Projector

Barcode scanners

Receipt printers

DVD cleaner

Digital scanner maintenance yr. $790 $790

Approved by the Clinton Public Library Board of Trustees on May 26, 2014

$790

$8000

Download