Ronán O Cathasaigh Mayo University Hospital Mayo University Hospital Part of the Saolta University Healthcare Group Acute care to Mayo and parts of West Roscommon, North Galway and Sligo Population of 130,552 306 in-patient beds 51 day beds 34,192 ED admissions in 2014 214 ICU admissions in 2014 Patient TM 1200: BIBA to ED from Home Increased confusion, pyrexia and dyspnoea 1207 ED triage: Category 3 1222 ED NCHD 1232 IV fluids and oxygen 1244 1st dose of IV antibiotics 1250 Bloods sent including lactate & cultures Fluid balance chart commenced 1300 Referred to Medical team Discharged home after 6 days How did we get here? •Natural progression from implementation of NEWS •2012 Incidents of late identification and management of Sepsis in ED identified a need for improvement ICU admissions 2012 2013 933 797 •14.5% reduction in ICU admissions in 2013 •Highest reduction in admissions from ED (↓21%) •Mostly due to implementation of NEWS •11% reduction in Sepsis admissions to ICU in 2013 Implementation of Sepsis National Clinical Guideline Introduced in December 2014 National Sepsis Lead Visit NEWS Governance Group extended to include Sepsis Lessons learnt from NEWS implementation Governance Combined NEWS and Sepsis Group Driven by HMT Terms of Reference adapted. Amendments to existing hospital policies Incident review template extended to include sepsis Education Collaboration with NCHD leads Ward based training Grand rounds Weekly scenario-based training Departmental meetings Education Specific sepsis presentations for Medicine ED Anaesthetics Paediatrics Obstetrics Sepsis Documentation Remains challenging Auditing Who completes the sepsis screening form? Incident Management Incident reporting template Specific learning Feedback to all stakeholders Identification of trends Incident reporting Incident report number Patient details Date of admission Diagnosis on admission and management plan Incident details If a cardiac arrest call was made was the patient in established arrest? Resuscitation status Timeline of events Investigations Sepsis 6 Result of post mortem Review of EWS, ISBAR & Sepsis screening pathway. Actions/Recommendations Review of Resuscitation Actions/Recommendations Originator contacted re shared learning Specific learning Length of stay What was the resuscitation status of the patient? Was this clearly/explicitly documented? 1. Blood cultures 4. O2 2. Lactate & FBC 3. Urine output measurement 5. IV fluid resuscitation 6. IV antibiotics Time Sepsis screening form completed Did the recording of the EWS meet the requirements of the policy i.e. observation frequency. Was an appropriate escalation to an appropriate doctor made and was this documented using ISBAR? Did the doctor respond within the appropriate time as per the escalation protocol? Auditing Share the workload Students Antimicrobial Pharmacists Practice Development Develop audit tools that will produce useful data Audit Findings Sepsis documentation Compliance with Sepsis 6 Antimicrobial Stewardship ICU admissions Feedback provided Action plans Quarterly newsletter Audit Findings Reduction of 6.9% in patients with Sepsis requiring ICU admission Reduction in ALOS by 3 days (Ref: HIPE, Health Pricing Office & ICU data) Early Warning Scores Velit turpis bibendum massa Volume 1 From January 2014 to date all Incident reports concerned with the EWS are reviewed by the EWS Committee to identify any deficiencies in the NEWS process, provide learning opportunities and to make recommendations to the Quality and Patient Safety Department. August 2014 Common themes from incident reports from January to June 2014 include: Mayo General Hospital’s Newsletter for the Early Warning Score Programme Introduction The National Early Warning Score (NEWS) programme has been established in Mayo General Hospital since 2012. The implementation of the NEWS programme is guided by an Early Warning Score (EWS) hospital Committee whose role is to provide a local governance structure to support the implementation of the programme. The Committee’s terms of reference have recently been extended to incorporate the Irish Maternity Early Warning Score System (IMEWS). Parameters The EWS Committee has reviewed a significant number of serious incidents of inappropriate use of parameters and as a result have recommended that parameters can now only be set by the Consultant who is responsible for the patient’s care. The MGH NEWS policy and ED NEWS policy will be amended to incorporate this. ISBAR The audit of the ISBAR reviewed 50 EWS escalations between January and June 2014 and found that only 27 (53%) had been recorded using the ISBAR labels. The ISBAR communication tool is supported by a hospital policy. Auditing of the process is ongoing The EWS newsletter has been introduced to inform staff on issues in relation to EWS including national developments and more local issues including ongoing, feedback from EWS incidents and other and relevant issues Membership of the EWS Committee includes: Dr. Abraham Matthew, Consultant Anaesthetist (Chair) Catherine Donohoe, Director of Nursing and Midwifery Ronán O Cathasaigh, Resuscitation Training Officer Dr, Michael O Neill, Clinical Director Dr. Elizabeth Brosnan, Consultant Physician 3 out of 6 the incidents reported were concerned with the EWS escalation protocol not being followed with the result that patients were not seen by the appropriate level of doctor. 1 of the 6 incidents was concerned with inadequate observation frequency. Refer to the escalation protocol or MGH standard on recording observations for guidance on observation frequency In 1 of 6 incidents there was a delay in considering a higher level of care Cardiac arrest calls EWS training From January-June 2014 54 arrest calls were made in MGH. NEWS training is mandatory for all MGH Medical & Nursing staff. All NEWS training materials are available via the following link: All cardiac arrest call must be reported via the incident reporting process. These reports are individually examined by the EWS group to identify any deficiencies in the EWS process, provide learning opportunities and to make recommendations to the Quality and Patient Safety Department. http://www.hse.ie/eng/about/Who/ clinical/natclinprog/acutemedicine programme/earlywarningscore/ed ucation.html Ward based EWS training is ongoing. Specific requests for training can be made by contacting Ronán O Cathasaigh on bleep 379 or voicemail 3087. It is planned that training will also be accessible via HSEland and a pilot combined BLS/NEWS training programme in September From January to June 2014 13 incident forms were completed following cardiac arrest calls. This represents a 20% response rate In 1 of the 13 cases the patient was resuscitated despite having a valid, documented DNR. When reviewed, 7 of the 13 cardiac arrest calls were sudden and unexpected and the NEWS did not demonstrate any signs of early deterioration In 2 of 13 calls the resuscitation status of the patient was unclear. Mayo General Hospital’s Newsletter forcalls the Early Warning Score Programme Number of arrest Compare pre quarter In 1 incident the BP was documented as unrecordable for 3 days. In response large BP cuffs have been ordered for all wards Arrest call summary Audit of EWS documentation EWS chart Version 4 of the EWS chart is being prepared at present to allow for the introduction of the national sepsis screening pathway available on http://www.hse.ie/eng/about/Who/clinical/natclinprog/acutemedici neprogramme/earlywarningscore/Patient_Observation_Chart_8_ 04_14_preview.pdf This pathway will be accompanied by a sepsis screening form available on http://www.hse.ie/eng/about/Who/clinical/natclinprog/acutemedici neprogramme/earlywarningscore/HSE_SEPSIS_Form.pdf Mr. Iqbal Khan, Consultant Surgeon The changes to the use of parameters will also be incorporated into the new chart. Ms. Bridget Hughes, Consultant Orthopaedic Surgeon The MGH NEWS policy and ED NEWS policy will be amended to incorporate these changes Andrea McGrail, ADON, Women’s Health & Children. Any suggestions for amendments to the chart should be submitted to Ronán O Cathasaigh Dr. Andrew Jackson, Emergency Department. Incident reports concerning EWS Ken Spencer in the Practice Development Department has been auditing completion of the EWS chart since February 2014. Initially the audit demonstrated 93% compliance with the MGH Standard on recording observations. These audits have shown a gradual improvement, with the audit of the week of July 25th demonstrating 98% compliance. Areas requiring further improvement include: Recording the respiratory rate as a number (Results vary from 071%) Dots joined correctly to identify trends (10-70%) Initials entered (67-90% Please refer to the MGH standard on recording observations available on the MGH Nursing Policy shared drive. The future Paediatric Early Warning Score (PEWS) in 2015. Pilot for electronic EWS recording EWS training via HSEland Ongoing and expanding auditing Combined BLS & EWS training Development of individual of individual ward dashboards to promote excellence in the EWS process World Sepsis Day Local media involvement 350 attended the event Staff, patients, relatives and members of the public. Presentation of audit findings Promotion of achievements Recognise your successes Feedback to staff Newsletter MUH Quality & Patient Safety Symposium National Patient Safety Conference International Forum on Quality and Safety in Healthcare, Gothenberg 2016 The future Development of Group policies Blended learning Sepsis e-learning module Auditing Pre-hospital/Primary care training Public education Future Challenges Sustaining progress to date Documentation Auditing Innovation Could we save 150 lives in 150 days? Innovation Sepsis 6- How hard can it be….? Thank You