INTERVIEW PRESENTATION ASSIGNMENT By: Kassie Waggoner INTERVIEWEE Samantha Dirks • 1 W Jefferson Street Sullivan IL 61951 • Contract: (217) 728 4593 Position Title: Independent Hair Stylists Organization: Wild Hair Saloon SKILLS Samantha travels to several hair shows throughout the state each year to learn and refine the latest in technique for hair coloring, coloring foil placement, and hair cutting strategies. Marketing herself to the community, a skill that Samantha excels, as someone that is capable and compassionate to her customers. TALENTS Samantha has great customer service talents • • • • • • • Ability to keep conversations going with the clients Impeccable people skills Great sense of humor Fabulous work ethic Communication between her clients and herself Flawless patience's Latest in hair methods for her clients EDUCATION To become a hair stylist in Illinois there is a degree requirement along with mandatory continuing education while in service Samantha’s Education • Degree in Cosmetology from Lake Land College in Mattoon • 16 hours continuing education hours for every 2 years that she is service in the State of Illinois TYPICAL DAY The hours of her busy days are never the same, they all depend on the clients schedules and what works best for them. Normally, she will see between 8 and 10 people. Other parts of her day are answering the phone and scheduling appointments TYPICAL DAY Supplementary items that fill Samantha’s day are putting together advertising information to be place in the newspaper and other forms of advertising. She also decorates a window that faces the road with specials or with the hair line product information that the salon is using. TYPICAL DAY There are numerous phone calls from customers that need answering along with talking to other merchants to make sure that there are constantly products in the salon for the stylists to use and for the customers to purchase. TYPICAL DAY She spends a great deal of her time making sure that the customers will be comfortable and the stylists will have access to all the latest and most innovative hair care products and services. MARKETING When I asked Samantha to give me her definition of marketing her response was: • “Spreading the word about your company for the chance to increase your income.” RECOMMENDATION I would recommend this job to someone that is very personable like Samantha. Someone that is very driven and looking for a career that is different every day. For someone that likes the knowledge of knowing what you are basically going to walk into everyday this might not be the career that would be the most suitable. RECOMMENDATION Samantha works very hard everyday and has worked very hard to build and maintain a very strong client list. With the right attitude, education, talents, and skills the right person could be very successful in this line of business.