CHASE PAYMENTECH
VX 680 O RDERING INSTRUCTIO NS
FO R ESTO RE
© 2013 VeriFone Systems, Inc.
OVERVIEW
There are a few simple steps for your merchant to get set
up and their order placed.
1) Create an Account. (make sure they select Chase
Paymentech as the customer type)
2) Select “Chase Paymentech” under Buy Now.
3) They will need to enter a New Merchant with the
information provide by Chase Paymentech.
4) Pick the product and options.(Purchase or Lease)
5) Complete the order by confirming your choice,
shipping address and entering payment information.
Now that you know what to expect and they are ready to
place their order, please have them click on the following
link:
http://estore.verifone.com/chase-vx680.html
© 2013 VeriFone Systems, Inc.
T H E C H A S E B U Y N O W PA G E
Chase Paymentech is top
billing in both the Buy Now
page and the Buy Now drop
down.
Note:
Key features are
highlighted
Note:
Steps for ordering
are layed out.
Note:
And we are ready
to help if needed.
(Red outlines are not on actual page)
3
READY TO BUY NOW…
Since they are still not logged in, they either need to create an account, or sign in
as a first step. They can do that by either clicking on Buy Now which will remind
them of that, and direct them to the right page, or selecting either Create account
link on the page.
Buy Now link
triggers message
box
© 2013 VeriFone Systems, Inc.
C R E AT E A N A C C O U N T
This is what they will see. They need to fill in their information. Fields
with an * are required and make sure when they select a customer type,
they pick “Chase Paymentech” This is how Estore knows to present
Chase Paymentech products for them to order.
Note: They can
use this account
for as many
orders as they
would like.
© 2013 VeriFone Systems, Inc.
O N C E T H E A C C O U N T I S C R E AT E D
Then select “Chase Paymentech” under the Buy Now tab
or page.
6
I T W I L L B R I N G U P T H E I N F O R M AT I O N
This is to make it very clear what the actual ordering steps are, then lead
them into the process.
The remaining
steps are laid out.
Now they start the
actual order by
clicking the Buy
Now button
7
C R E AT E A N E W M E R C H A N T
Now they will need to create the merchant for the order.
Remember once they have an account, they can enter orders for multiple stores,
merchants, etc.
To enter the merchant information, they will select “Enter New Merchant”
8
T H E N S TA R T T H E O R D E R I N G P R O C E S S
Merchant puts in their business information. This is where they will need the
Chase Paymentech merchant information. (PNS Client ID, PNS Merchant ID
(MID), and PNS Terminal ID (TID) and Chase Rep email)
Note: We now
allow them to
easily specify
a different ship
to location.
© 2013 VeriFone Systems, Inc.
U S E T H AT M E R C H A N T
Once the merchant has been created, select “Use this Merchant”
10
SELECTING THE PRODUCT
The merchant picks which package they want along with available
options and clicks next.
© 2013 VeriFone Systems, Inc.
Agree to the terms relevant to the package they pick…
•
•
•
© 2013 VeriFone Systems, Inc.
Confirm their selection…
Shipping information…
© 2013 VeriFone Systems, Inc.
Provide payment information…
© 2013 VeriFone Systems, Inc.
Finalize the payment and if the merchant would like,
they can even add their own reference number.
© 2013 VeriFone Systems, Inc.
COMPLETE!
Once the order has been reviewed and submitted the merchant will
receive a confirmation number and an email to confirm the order
© 2013 VeriFone Systems, Inc.
O T H E R I N F O R M AT I O N / C O N TA C T S
Pre-Sales Support for Chase Personnel (not to be provided to merchants)
– Email: i_chase_sales_inquiries@verifone.com
Order Entry Support
– Email: i_chase_vxdw_orders@verifone.com
24x7x365 VeriFone Help Desk Support
– Phone: 888-407-9574
Ships within 48 hours of Order Receipt and Possible Same
Day Shipment if Order Received by 1:00 PM EST*
* Assuming all required order form information is provided and the Chase Paymentech merchant account is active and
setup correctly and subject to product availability
© 2013 VeriFone Systems, Inc.