1. PROGRAMME INFORMATION Programme Title BA (Hons) Marketing Department and Faculty Department of Marketing and Innovation Date of most recent (re)validation 27 February 2014 Date(s) when Programme Specification revised 20/08/2015 Revalidation due date 2019-2020 Awarding Institution University of Winchester Teaching Institution (if different) n/a Programme also accredited by (if relevant) n/a Title of Final Award Title(s) of Exit Award(s) Bachelor of Arts (Honours) in Marketing Certificate of Higher Education in Marketing Diploma of Higher Education in Marketing Language of Study English Mode(s) of Attendance Full and part time study Mode(s) of Delivery Taught Intake start date(s) and number of intakes per year September 2014 One intake per year 3 years full time Normal Period of Study four years when students select an optional placement year 6 years part time UCAS Code N500 QAA Subject Benchmarking Group General Business and Management 2. ADMISSIONS AND ENTRY REQUIREMENTS Prospective students should consult the latest prospectus and/or course pages online for programme entry requirements. Prospective students for Taught programmes should consult the Admissions Policy for Taught Programmes. Prospective students for Professional Doctorate programmes should consult the Postgraduate Research Programmes Admissions Policy. Both are available on the University’s public webpage. 3. EDUCATIONAL AIMS AND LEARNING OUTCOMES 3.1 The aims of the Programme are: a) To develop perceptive marketers who are able to identify and critically evaluate marketing information from a range of sources in complex and rapidly-evolving business environments. b) To develop the creativity and adaptability to engage with and influence current and future marketing opportunities. c) To equip students with the specialist capabilities and practical marketing experience to enable early-stage career development in the field of marketing. 3.2 The Learning Outcomes of the Programme are: Employability skills have been embedded into the programme across all levels. There is an emphasis throughout the programmes on provision of learning and development opportunities that enhance the student’s prospects for entry into a broad spectrum of roles in a variety of different organisations. Overall Programme Learning outcomes: Knowledge and Understanding 1. The management of organisations, including the processes of marketing and how marketers interrelate with other functions. 2. The external market environment, including customers, competitors and other stakeholders; together with the role of market research, market analysis and marketing information in achieving market insight. 3. Creativity and innovation in market research, market definition, new product-service design and development, and engagement with current market segments. 4. The role of marketing in business analysis, decision-making and strategic planning, including the leadership of organisation-wide change. 5. Utilising marketing to influence stakeholders through integrated communications and relationship and brand management. 6. Contextual issues such as responsibility, ethics, globalisation and sustainability. A grid mapping the Modules to the Programme Learning Outcomes is in Appendix 1. Certificate of Higher Education (Level 4): On successful completion of this programme, students will be able to demonstrate the following skills of: Knowledge and Understanding a) b) c) d) e) f) Knowledge of the key concepts and perspectives associated with the external market environment including customers, competitor and other stakeholders as well as the ethical challenges facing organisations within a range of industry sectors. An appreciation of the processes of Marketing and the relationship between marketing and how marketers interrelate with other functions and the external environment. Knowledge and understanding of management ethics and responsibilities, including the need to create sustainable value for the organisation and society at large, and to work for an inclusive and sustainable global economy. Knowledge and critical understanding of marketing principles and how those principles have developed. Knowledge and use of a range of established techniques to initiate and undertake critical analysis of information and to critically evaluate the appropriateness of different approaches to solving Marketing problems. Knowledge and understanding of the need to be creative and innovative in responding to change in a dynamic marketing environment, taking into consideration the future sustainability of the organisation and the external environment in which it operates. Page 2 of 15 Skills and other Attributes a) Ability to define marketing problems and analyse the relationships between marketing and the wider society. b) Ability to communicate effectively both orally and in writing, presenting structured and coherent arguments, utilising media widely used in marketing, such as the preparation of business reports or presentations. c) Personal and interpersonal skills to include: self-management of time, planning and behaviour; effective listening, negotiating and influencing skills; a sensitivity to diversity in terms of people and cultures; and the ability to work as a member of a group/team. Diploma in Higher Education (Level 5): On successful completion of this programme, students will be able to demonstrate the following skills of: Knowledge and Understanding a) Development of cognitive skills of critical thinking, analysis and synthesis to enable students to identify assumptions, evaluate statements in terms of evidence, to detect false logic or reasoning, to identify implicit values, to define terms adequately and to generalise appropriately. b) Ability to conduct marketing research, either individually or as part of a team for projects, and presentations. c) Ability to create, evaluate and assess a range of options; make decisions using appropriate quantitative and qualitative skills and apply ideas and knowledge to different situations in order to solve marketing problems. Skills and other Attributes a) Development of cognitive skills of critical thinking, analysis and synthesis to enable students to identify assumptions, evaluate statements in terms of evidence, to detect false logic or reasoning, to identify implicit values, to define terms adequately and to generalise appropriately. b) Ability to conduct marketing research, either individually or as part of a team for projects, and presentations. c) Ability to create, evaluate and assess a range of options; make decisions using appropriate quantitative and qualitative skills and apply ideas and knowledge to different situations in order to solve marketing problems. BA (Hons) Marketing (Level 6): On successful completion of this programme, students will be able to demonstrate the following skills of: Knowledge and Understanding a) Apply learnt methods and techniques to: review, consolidate and extend knowledge and understanding of Marketing. Initiating and Managing Marketing projects will demonstrate student’s ability to apply what they have learnt. b) Critically evaluate arguments, assumptions, abstract concepts and data (that may be incomplete), to make judgements, and to frame appropriate questions to achieve a solution - or identify a range of solutions - to a problem. c) Make use of and synthesise data, collected from relevant scholarly reviews, primary and secondary data sources to effectively communicate ideas, problems and solutions further enhancing skills and competencies relevant to employment in complex and unpredictable contexts. Skills and other Attributes a) Manage own learning and the capacity for sustained independent thought, learning and Page 3 of 15 critical reflection. b) Effective self-management in terms of motivation, self-starting, individual initiative and enterprise. c) Effective performance within a collaborative learning environment, including leadership, team building, influencing and project management skills. 4. PROGRAMME STRUCTURE, LEVELS, MODULES, CREDIT AND AWARDS This section outlines the levels of study, modules and credits required for each programme (where there is more than one) and for final and exit awards. Module code and title Credits Core/Mandatory/ Optional Comments (eg pre/co-requisites) Level 4 Introduction to Academic and Professional Studies 15 Mandatory Continuing Academic and Professional Studies 15 Mandatory Understanding Markets 15 Mandatory People and Organisations 15 Mandatory Responsible Management 15 Mandatory Marketing Principles 15 Mandatory Managing Finance 15 Mandatory Business Functions in Context 15 Except part-time students where alternative module available: Work Based Studies – The Organisational Context Mandatory Except part-time students where alternative module available: Work Based Studies: Intra-Organisational Relationships Work Based studies The Organisation in Context 15 Optional Alternative module to Business Functions in Context for parttime students Work Based Studies Intra organisational relationships 15 Optional Alternative module to Understanding Markets for part-time students Exit award: Cert HE in Marketing Module code and title Credits Core/Mandatory/ Optional Page 4 of 15 Comments (eg pre/co-requisites) Level 5 Applied Marketing Research 30 Core Marketing Management 15 Mandatory Integrated Marketing Communications 15 Mandatory Creativity, Design and Innovation 15 Mandatory Business Profitability and Performance 15 Mandatory Consumer Behaviour 15 Mandatory Delivered over 2 semesters Level 5 Direct entrants may select to replace this module with a Developing academic practice module Level 5 Direct entrants may select to replace this module with Developing academic practice module Relationship Marketing 15 Mandatory Developing Academic Practice –Academic Reading 15 Optional for direct entrants to level 5 Developing Academic Practice Academic Writing 15 Optional for direct entrants to level 5 Work Based Studies Relationship Marketing 15 Optional Alternative module to Relationship Marketing for parttime students - Exit award: Dip HE in Marketing Module code and title Credits Core/Mandatory/ Optional Part time students may elect to study the Work Based Studies module ‘Relationship Marketing’ instead of this module Comments (eg pre/co-requisites) Level 6 Employment Experience Optional Non-credit bearing Core Students will be required to complete one of these core modules which are delivered over two semesters (EIS)Dissertation (EIS) Consultancy Project 30 (EIS)Work Experience Page 5 of 15 (EIS)Research Contemporary Management Issues Marketing Ethics 15 Mandatory Strategic Brand Management 15 Mandatory Strategic Marketing 15 Mandatory Digital Marketing 15 Mandatory Strategic Innovation Management 15 Optional Marketing Development in a Volunteering context 15 Optional Managing Change 15 Optional Financial Management 15 Optional Entrepreneurship in Action 15 Optional Social Enterprise 15 Optional Project Management 15 Optional Developing Academic Practice – Critical Reading & Academic Writing Skills 15 Optional for direct entrants to level 6 only Developing Academic Practice – Critical Skills 15 Optional for direct entrants to level 6 only Work Based Studies Project Management 15 Optional Students are to select two modules from this list, one in each semester Part time students studying the work based studies modules’ Project management’ may not take the Project management module. Alternative module to Project Management for part-time students Glossary Core = modules must be taken and passed Mandatory = modules must be taken but may be eligible for compensation Optional = modules may be selected by students, subject to availability 5. 5.1 LEARNING, TEACHING AND ASSESSMENT Means of delivery: The Key Information Set (KIS) activity types are indicated in brackets. The programmes use a variety learning strategies and delivery methods that maintain academic Page 6 of 15 rigour, develop key academic and practical skills, encourage critical reflection and provide support to all students. The programmes integrate theoretical and experiential learning and the diverse nature of the methods used help to enhance student employability. Learning and teaching methods therefore include: Lectures which provide a framework for discussion of key concepts, research, theories and models relating to the field of Marketing exploring the relationships between these and their application in practice (KIS: lecture) Seminars and workshops providing students the opportunity to work in small groups on activities which are designed to apply theory to practice and analyse and evaluate implications. Case studies as well as stimulated marketing exercises, problem based learning and real time problems are incorporated into seminar activities. (KIS: seminar) Presentations from guest speakers including professionals from industry and academic researchers. (KIS: lectures) Individual and group projects to encourage collaborative working. (KIS: practical classes and workshops) Student presentations. (KIS: seminars) Guided and supported independent study and research. (KIS: guided independent study) Website technologies to include use of the learning network and students are encouraged to use virtual forums, such as blogs and discussion forums for collaborative working. (KIS: P practical classes and workshops) Peer review and feedback in relation to formative assessments develop, for example, student understanding of assessment criteria and their ability to provide constructive and developmental feedback (KIS: tutorial) Year-long work placement and opportunities to volunteer providing opportunities to apply learning to workplace context (KIS: placement) 5.2 Types of assessment employed: The Key Information Set (KIS) activity types are indicated in brackets. The interests of students with protected characteristics will be taken into consideration and reasonable adjustments to assessments will be made provided that these do not compromise academic standards as expressed through the learning outcomes. Assessments for the programme include: An exam (KIS: written exam) Written assignments to include essays, discussion papers and critiques (KIS: written assignment) Individual and group reports written in different formats, for example, academic and business reports (KIS: report) Dissertation (level 6) of the programme carried out under the guidance of a supervisor (KIS: dissertation) Portfolios which include, for example, a research proposal, summary of a research article, reflective diaries and personal development plans (KIS: portfolio) Oral assessment and presentation to include individual and group presentations to an audience of peers or other internal and external persons, for example, industry professionals (KIS: oral assessment and presentation) Set exercises to include, for example, data interpretation and data analysis exercises. (KIS: set exercise) A grid mapping the Assessments to the Modules is in Appendix 2. 6. QUALITY ASSURANCE AND ENHANCEMENT Page 7 of 15 6.1 Mechanisms for review and evaluation: Quality assurance and enhancement at Module Level Students provide feedback to module tutors through Module Evaluation Forms, reviews and other responses. The tutor collates the evaluation forms and produces a response for discussion at Programme Committee. The response identifies good practice and proposes remedies for any points of concern. The response is made available to students at the next running of the module. Quality assurance and enhancement at Programme Level The Programme Committee evaluates the success of the programme, paying particular attention to student feedback and student representatives. Minutes from the Programme Committee and the External Examiners report will inform the Annual Programme Evaluation which is submitted for approval to the Faculty Academic Development Committee. Issues for attention are identified and included in the action plan for the following year. Quality assurance and enhancement at Department Level The Annual Programme Evaluation is submitted to the Department for discussion and to draw out department objectives. Quality assurance and enhancement at Faculty Level The Annual Programme Evaluation is submitted to the Faculty Academic Development Committee which has oversight of learning development in the Faculty, including via the Peer Observation of Teaching. Quality assurance and enhancement at University Level The quality of the programme is monitored by an External Examiner appointed by the University’s Senate Academic Development Committee. The External Examiner’s Report is distributed to the Vice-Chancellor, First Deputy Vice-Chancellor, Director of Academic Quality and Development, the Faculty Dean and Faculty Head of Quality. A summary of all external examiner reports is received at Senate Academic Development Committee. An annual audit of Faculties is conducted by Senate Academic Development Committee. Quality assurance and enhancement for Staff The quality of learning and teaching is supported by the Peer Observation of Teaching and Staff Development, by Staff Development and Review, by attendance at conferences and curriculumfocused staff development, by external involvement such as external examining and by involvement in research and knowledge exchange activities. 6.2 Indicators of Quality and Standards External Examiner Report(s) Annual Monitoring process Student feedback including the National Student Survey or Postgraduate Taught Experience Survey Student representation at Faculty level and University level committees Programme Revalidation Higher Education Review 7. THE REGULATORY & POLICY FRAMEWORK 7.1 The programme conforms fully with the University’s: Academic Regulations for Taught Programmes 7.2 No exemptions from the Academic Regulations are required. 7.3 External Professional Statutory Regulatory Body Accreditation None Page 8 of 15 7.4 Engagement with UK Quality Code and Subject Benchmarks Validation and Revalidation assure the University of the Programme’s continued engagement with FHEQ and appropriate consideration of subject benchmarks. Between validations external examiners assure the University that this engagement remains active and evident. 7.5 Engagement with Work Based Learning and Placements Approved Procedures The programme supports credit bearing industry placement as a way of building many of the skills and attributes so valued by employers into the curriculum. Thus, students are encouraged to engage in, and provided with, opportunities to gain credit through taking generically designed but uniquely subject tailored activity-based learning and work place learning. Students are supported by a placement coordinator to ensure they are prepared for the demands of a seeking and securing a placement. The placement coordinator assesses the placement suitability and a written agreement sets out the necessary requirements to ensure that the placement provides a suitable learning opportunity in a safe environment. The placement is monitored by the University and student feedback is collected both during and on competition of the placement. Page 9 of 15 Appendix 1: Grid mapping Modules to Programme Learning Outcomes 1. The management of organisations, including the processes of marketing and how marketers interrelate with other functions. 2. The external market environment, including customers, competitors and other stakeholders; together with the role of market research, market analysis and marketing information in achieving market insight. 3. Creativity and innovation in marketing research, market definition, new product-service design and development, and engagement with current market segments. 4. The role of marketing in business analysis, decision-making and strategic planning, including the leadership of organisation-wide change. 5. Utilising marketing to influence stakeholders through integrated communications and relationship and brand management. 6. Contextual issues such as responsibility, ethics, globalisation and sustainability. Programme Learning outcomes Prog LO 1 Prog LO 2 Prog LO 3 Prog LO 4 Prog LO 5 Prog LO 6 Level Four Academic and Professional Studies Academic and Professional Studies Understanding Markets People and Organisations Responsible Management Marketing Principles Managing Finance Business Functions in Context Work Based Studies The organisation in context Work Based Studies Intra organisational relationships Applied Marketing Research Marketing Management Creativity, Design and Innovation Integrated Marketing Communications Relationship Marketing Consumer Behaviour Business Profitability and Performance Developing Academic Practice – Academic Reading Developing Academic Practice – Academic Writing Work Based Studies Relationship Marketing Level Five Page 10 of 15 Prog LO 1 Prog LO 2 Prog LO 3 Prog LO 4 Prog LO 5 Prog LO 6 Employment Experience (EIS)Dissertation (EIS) Consultancy Project (EIS)Work Experience (EIS) Research Contemporary Management Issues Marketing Ethics Strategic Brand Management Strategic Marketing Digital Marketing Strategic Innovation Management Project Management Managing Change Financial Management Entrepreneurship in Action Marketing Development in a Volunteering Context Social Enterprise Developing Academic Practice – Critical reading and academic skills Developing Academic Practice – Critical Skills Work Based Studies Project Management Programme Learning outcomes Level six Page 11 of 15 Set Exercises, including problem based tasks, and In Class Tests Oral Assessment and Presentation Portfolio Dissertation Report Written Assignment, including essay Written Exam Appendix 2 Grid mapping Assessments to Modules Each column is headed by the name of assessment type, as defined by the Programme (not KIS), eg blog, essay, portfolio. Level 4 SWOT, written summary, reflective statement Academic and Professional Studies Academic and Professional Studies Individua l report Understanding Markets Market Analysis Report People and Organisations Group report and reflection Responsible Management Essay Collection of materials, written material & reflective statement Marketing Principles Budget projection, case study analysis Managing Finance Business Functions in Context Group Written report Work Based studies the organisation in context Market analysis report Work Based Studies Intra organisational relationships Written report and reflection Page 12 of 15 Set Exercises, including problem based tasks, and In Class Tests Oral Assessment and Presentation Portfolio Dissertation Report Written Assignment, including essay Written Exam Level 5 Research proposal, reflective Applied Marketing Research statement Written report Marketing Management Creativity, Design and Innovation Report & Reflection Group presentation Integrated Marketing Communications including brief delivery Written report Relationship Marketing Consumer Behaviour Reflective essay Financial statements Business Profitability and Performance case study analysis Developing Academic Practice – Academic Reading Developing Academic Practice – Academic Writing Work Based Studies Relationship Marketing Group Presentation Essay Written report Page 13 of 15 Set Exercises, including problem based tasks, and In Class Tests Oral Assessment and Presentation Portfolio Dissertation Report Written Assignment, including essay Written Exam Level six Work BS3958 Employment Experience Placement Log Diss ertat ion (EIS)Dissertation Report, (EIS) Consultancy Project reflection Portfolio 3 reflective elements (EIS)Work Experience Critique, proposal, (EIS) Research Contemporary Management Issues conference paper Case study essay Marketing Ethics Strategic Brand Management Analytical report Strategic Strategic Marketing Marketing report Digital Marketing Report Strategic Innovation Management Report Project Management Group report Case study, reflection Managing Change Managing Finance Exam Portfolio Marketing Development in a Volunteering Context demonstrating personal development Social Enterprise– Principle and Values Entrepreneurship in action Individual presentation Essay Page 14 of 15 Developing Academic Practice Critical reading and academic skills Essay Individual Presentati on Developing Academic Practice –Critical Skills Work Based Studies Project Management Portfolio Page 15 of 15