VIGEYE : AN INDIAN CASE STUDY
Team India
R. Sri Kumar Commissioner
K. Subramanian Officer on Special duty
Central Vigilance Commission, New Delhi, India
www.cvc.nic.in
http://cvc.vigeyegpms.org
3/19/2016
Namasthe
• VIGEYE (Vigilance Eye)
• Introduction
• What it is
• Process
• How it works
• Technology
• Cost effectiveness
• VIGEYE-GPMS
• Multijurisdictional investigations
• http://cvc.vigeyegpms.org
• Indian learning experience
• SWOT analysis
• Scaling up
• VIGEYE- GPMS version 2
• Way forward
• TEAM India
• Team One World
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Introduction
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“Stealing is bad enough, ripping off the poor is
disgusting.” – quote of the World Bank President in the 2010
conference of International Corruption Hunters Alliance
• Our getting together again in 2012 is to “draw strength,
learn from one another and create a global alliance of
thoughts that can be translated into meaningful actions as
per local conditions.”
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India and the World- in short since ICHA 2010
India
World
• Signatory since 2005, India ratified
• Arab springs spread wings
the UNCAC in 2011
• In the IAACA general body at
Macao in Nov 2010, India proposed
working as Team One World to
build a Knowledge sharing portal
• On 9th Dec 2010 CVC India
launched Project Vigeye at New
Delhi which was later integrated
with GPMS – This is a citizen
empowerment initiative to fight
corruption
• CVC India brings Vigeye – GPMS
to the World centre stage
• UNCAC 2003 takes firmer
roots with first phase of review
mechanism making progress
• At Marrakech in October 2011,
IAACA approves a work plan
and presents the same to the
conference of State parties
• The plans for a IAACA Task
force for implementation of an
approved work formalised
• World Bank holds 2nd ICHA
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India Today in greater detail…
• UNCAC ratified by Indian Parliament
• New set of anti corruption laws to be compliant with
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UNCAC requirement in Parliament
Heated debate on the Lokpall bill aimed at corruption at
high places continues to dominate the Indian polity
Public outcry against corruption at a feverish pitch
Scandals surfacing at regular intervals and Supreme Court
monitors some investigation (2G)
Project Vigeye Launched by Central Vigilance Commission
on 9th Dec 2010 International Anti corruption day
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Vigeye empowers the citizen
Audio Files : audio 1,
Video Files : video 1,
Date : 05-06-2012 , Time : 03-5540-PM, GPS : 0.0 , 0.0
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Enables evidence capture and transmission from site
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What is…
• VIGEYE
• Acronym for Vigilance Eye
• Empowers citizens to keep an eye on the corruption taking place in
their neighbourhood
• Vigilant and public spirited citizen capture information on corruption
and pass them on to a central server in the cloud
• They are acknowledged and enabled to track the processing of this
information leveraging available technologies
• GPMS
• An abbreviation for Global Project Management System
• World’s best practices on how to get things done are used to
process the information, as it gets validated, collated, analysed and
transformed to actionable intelligence
• Crowd sourcing is extensively used in the information processing
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How Project Vigeye works…
• A citizen with a mobile sends a sms VIGEYE to a
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designated number
An patent pending application gets downloaded to the
said mobile (Currently about 100 models are supported)
The citizen sets up the application on the handset and
gets ready to use the same
The citizen is now empowered to capture voice,
document, photo, video, or even a signed note, validate
the same and transmit it to the central server
Central Processing then takes over after acknowledging
and giving a complaint ID to the sender for tracking
progress achieved in processing the information
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How to become a Vigeye…
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CVC portal for VIGEYE: WWW.VIGEYE.COM
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Vigilance Complaints Management System (VCMS) Architecture
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Backend Complaint Processing Flow
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How GPMS works…
• Global Project Management System is another set of
applications that helps to track progress of public funded
projects from conception to completion
• With the willing participation of all stakeholders, who
share information in their domain responsibly through the
central platform called GPMS, the information
continuously gets collated and analysed and presented to
domain experts for their inputs and interventions
• GPMS serves as a knowledge management portal
through which capacity and skill building interventions for
all stakeholders are made possible
• A network of networks enables to gets things done
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Some examples from Project Vigeye
• Complaint ID 49
• Received on: 2010-12-10 12:01:13
• Against (Name) CWG Delhi 2010 Organising Committee for
alleged malpractices in the conduct of its affairs especially food
arrangements for the volunteers
• Complaint ID1209
• Received on: 2011-10-13 11:13:41
• Against (Name) Mr. E (a private individual with police record
harassing the complainant)
• Complaint ID1210
• Received on: 2011-10-13 12:35:25
• Against (Name) Delhi university colleges having hostels misused
funds allocated to them for modernisaion during the CWG 2010
reported a Senior employee associated with the administration
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Going live seeking opportunities
• http://cvc.vigeyegpms.org
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Strengths
VCMS
All complaints filed through mobile phones,
website, paper letters, voice phone calls
integrated into one system
Complete information on all the complaints are
available on website
Complaints submitted via mobiles have preestablished credentials through mobile number,
device IMEI number
The complaint data is geo-referenced, thereby
providing proof of place & time
Use of data encryption ensures secure data
transmission and processing
Online collaboration enabled due to complete
information being available in digital form to all
stakeholders with adequate access rights
The data captured at source using mobile phones,
is processed through an effective evidence
handling mechanism
Existing Methods
Website, paper letters, voice phone
calls in disparate databases
Parts of information may be available
only in paper files
Credentials have to be verified
manually
Origin & location of the complaint has
to be separately verified
Data encryption can be used
Comparatively less efficient ,as need to
know supersedes responsibility to share
Information is transmitted through
paper & online media, susceptible to
manipulation
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Weaknesses
• Adequate Publicity not given– only 7231 vigeyes registered
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till date, out of which 1800 were registered within first 10 days
Though some complaints were followed up, better complaint
tracking and closure would have prompted more citizens to
participate with confidence.
Need more clarity in ownership and responsibility for the
complete and effective adoption and use of the system
Capacity building programs need to be organised continually
A Call processing centre is still to be established due to
cumbersome tender process and delay in resource allocation
Attitudinal changes need to be brought about and can be
achieved only through persistence
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Going forth to meet the challenges
• Preventive Steps
• Dedicated PMO to be set up
• Ownership to be strengthened
• Public involvement to be increased
• Corrective Steps
• Resource allocation to be improved
• Technological glitches to be addressed
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What lies ahead…..
• Launch Phase II of Vigeyegpms
• Collective steps that can be taken
• TEAM INDIA
• A network of Vigeye volunteers as part of Team India to be built across
India in its 600 thousand villages and towns
• Concept of sponsorship through CSR to be developed
• TEAM ONE WORLD
• Interested participants can come together as members of the Task
Force to implement the IAACA work plan now with CoSP
• Team One world
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Come let us TEAM up as ONE WORLD
“To use advanced Information & Communication
Technology in improving Vigilance and Public
Works Monitoring with the active involvement of
concerned citizens”
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Any questions….
• Thank you
• Pl visit http://cvc.vigeyegpms.org for becoming a member
of TEAM ONE WORLD