IBM Systems and Technology Group
IBM System Storage – Software
© 2008 IBM Corporation
This document is for IBM and IBM Business Partner use only. It is not intended for customer distribution or use with customers.
IBM Systems and Technology Group
Agenda
 San Volume Controller – Disk Virtualization
 Total Storage Productivity Center- Infrastructure Management
 Tivoli Storage Management- Archival, Save/Restore, Space Management
2
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM System Storage – SVC Strategy
Information Availability
2008 STG Marketing Themes

Go Green and Save

Manage Growth and Risk

Realize Innovation
• Consolidate infrastructure.
• SVC can consolidate storage
across multiple vendors.
• Implement virtualization for
high availability.
• SVC improves application
availability.
• Define recovery scenarios.
• SVC can be the foundation for
business continuity solution.
3
© 2008 IBM Corporation
IBM Systems and Technology Group
 Static “Links“ Between Servers
and Storage.
Today: Some Storage Operational Issues
 In-efficient Utilization of Storage
Capacity.
 Migration and consolidation of
Data IS Disruptive and Time
Consuming.
Driver
A
Driver
A
Out
of
Space
Out
of
Space
Driver
B
Driver
B
Driver
C
 Proprietary, Non-interoperable
Copy Services.
SAN
 No Common Storage
Management Interface.
Copy?
Needs:
Out
of
Space
Simplification
Design Flexibility
Wider Vendor Choice
Remote Mirror ?
Vendor
A
Element Manager A
4
Free
capacity
Vendor
B
Element Manager B
010101010101010101
Data
Migration
010010101101001000
Vendor
C
Element Manager C
© 2008 IBM Corporation
IBM Systems and Technology Group
Disk Virtualization is . . .
Logical
Representation
Technology that makes one set of resources look and feel
like another set of resources.
A logical representation of physical resources.
– Make storage fundamentally more flexible and responsive to change than
standalone storage units.
– Makes disk storage management automatic, time-saving and non-disruptive to
the business.
Virtualization
Physical
Resources
Source: Evaluator Group
5
© 2008 IBM Corporation
IBM Systems and Technology Group
Disk Storage Virtualization Delivers $ Value
 Enterprise Strategy Group reports that early virtualization adopters on average
every year save:



24% on hardware costs
16% on software costs
19% on SAN administration costs
 With a $1 million budget spending $500,000 on hardware, $200,000 on software,
and $300,000 on administration
Annual savings would be $209,000
Source: http://searchstorage.techtarget.com/tip/1,289483,sid5_gci1122304,00.html
6
© 2008 IBM Corporation
IBM Systems and Technology Group
Basic Disk Storage Virtualization Concept
Array Pooling: SAN Volume Controller (SVC) Example
SAN
SAN
SAN Volume Controller
Storage Pool
From many independent arrays . .
7
To a single/multiple pool/s of storage
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume Controller Architecture
SAN Volume Controller
(This is a “Node-Pair”)
SVC Node
SAN
SVC Node
Physical
Logical

 SVC is ‘In Band’.
 All data goes through the SVC.
 Consolidates function and adds speed.

8
Servers and Storage still cabled directly
to the SAN.
SVC cables to additional SAN ports.
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume Controller (Disk Virtualization)
- Making Storage Management Simpler and Storage More Cost
Effective
Unix / Linux / Windows / Z Linux
Driver
Driver
Driver
Driver
Unified Device Driver
SVC GUI
SAN
Unified Management
Virtual Disks (VDisks)
Advanced Management
w/ TotalStorage
Productivity Center
SAN
Volume Controller
Unified Copy Service
(Advanced Function)
Heterogeneous - Pooled capacity / Non-disruptive Data Moves/Migrations
9
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Allocation
- Traditional Disk Systems (RAID Controllers)
Each allocated
LUN corresponds
to specific space
on a set of
physical disks
SAN
RAID
controller 1
10
LUN 4
LUN 3
LUN 2
LUN 1
LUN 4
LUN 3
LUN 2
LUN 1
The RAID controller
manages data storage by
striping data across the
array of physical disks
RAID
controller 2
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Allocation
Physical configuration
changes impact host and
application availability.
- SAN Volume Controller
The SAN Volume
Controller “insulates”
the host systems from
the effects of changes in
the physical
environment
VD 7
VD 6
VD 5
Virtual Disks
VD 4
VD 1
VD 2
VD 3
The SAN Volume
Controller controls the
mapping of Virtual Disks
to Managed Disks
SAN
Virtual-to-physical Mapping
11
LUN 4
MD 8
LUN 2
LUN 3
MD 7
LUN 1
MD 6
MD 5
Low Cost
MD 4
MD 2
LUN 4
RAID
controller 1
MD 3
MD 1
LUN 2
SCSI LUNs
LUN 1
Managed Disks
LUN 3
High Perf
RAID
controller 2
Managed disks are
collected into Managed
Disk Groups to facilitate
different categories of
storage devices
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume
Controller
VD 7
VD 6
VD 5
Virtual Disks
VD 4
VD 1
VD 2
VD 3
SCSI LUNs are still mapped 1to-1 to what they believe are
hosts – but are really Managed
Disks on the SAN Volume
Controller
SAN
Virtual-to-physical Mapping
12
LUN 4
MD 8
LUN 2
LUN 3
MD 7
LUN 1
MD 6
MD 5
Low Cost
MD 4
MD 2
LUN 4
RAID
controller 1
MD 3
MD 1
LUN 2
SCSI LUNs
LUN 1
Managed Disks
LUN 3
High Perf
RAID
controller 2
Hosts are still mapped
to LUNs that they
believe are physical
disks – but are really
Virtual Disks that are
created with the
capacity and quality of
service required by the
application
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume Controller – Terminology Review
Virtual Disks:
• Dynamically expandable.
• Start small then expand when
more capacity required.
I/O Group 0
I/O Group 1
I/O Group 2
I/O Group 3
SVC System:
• One to four node-pairs.
• One I/O group = one node-pair
SAN Volume Controller
Managed Disks:
MDG1
MDG2
13
MDG3
• Select LUNs from up to 64 physical
disk systems.
• Assign LUNs to either SVC or
existing hosts.
• Can group Managed Disks into
Managed Disk Groups.
© 2008 IBM Corporation
IBM Systems and Technology Group
Migration to the SAN Volume Controller
Current
Image Mode
Va
Vb
Vc
Virtualized
Va
B
Vc
MDG1
MDG1
A
Vb
B
A
Non-Disruptive
A
B
C
C
MDG2
14
C
C
MDG2
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume Controller Hardware
Master
Console
I/O Group 0
I/O Group 1
I/O Group 2
I/O Group 3
Uninterruptible
Power Supply (UPS)
(To avoid confusion refer to these as
‘Batteries’)
15
System:
One to Four Node-pairs
Managed by Master Console
Node-pair for each I/O group:
8GB mirrored cache per node
Active/Active fail-over & fail back
Node:
Two dual-core Xeon Intel processors
Four Fibre Channel ports
Cache protected by dedicated UPS
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume Controller Version 4.2
Supported Environments
Linux
Novell
NetWare
Clustering
Microsoft
VMware
Win / NW
guests
IBM AIX
HACMP 5.4/XD
MSCS
MPIO, VSS, GDS GPFS / VIO
OracleRAC 10g
x64, ia64
Sun
Solaris
HP-UX, Tru64
VCS/SUN
OpenVMS SGI
clustering ServiceGuard with SDD
(Intel/Power/zLinux)
RHEL/SUSE
RHEL 5 ia32, x64
IRIX
RHEL 3 Power
SLES 9 ia64
IBM N series
Gateway
IBM
NetApp
V-Series BladeCenter
Win/Linux/VMWare/AIX
OPM/FCS/IBS
1024
Hosts
Cisco
McData
Brocade
New
iSCSI to hosts
Via Cisco IPS
SAN with 4Gbps fabric
Continuous Copy
Metro Mirror
Global Mirror
Point-in-time Copy
Full volume, Copy on write
New Multiple targets
SAN
Volume Controller
New
IBM
ESS,
FAStT
IBM
IBM
DS N series
DS4000
DS6000
DS8000
SAN
Volume Controller
New
New
SAN
New
New
New
New
HP
Hitachi
EMC
Sun
NetApp
NEC
Bull
Fujitsu
MA, EMA CLARiiON StorageTek
Lightning
FAS
iStorage StoreWay Eternus
MSA, EVA CX3 Models 10, 80
Thunder
6120, 6130,
S1500
FDA1500
3000
XP
TagmaStore
6140,
6540,
6930
S2500
FDA2500
4000
Symmetrix
S2900
FDA2900
8000
AMS, WMS MSA1000, 1500
For the most current, and more detailed, information please visit ibm.com/storage/svc and click on “Interoperability”.
16
© 2008 IBM Corporation
IBM Systems and Technology Group
Consultative Selling: SAN Volume Controller Value
Reduces the cost and
complexity of managing
storage
Improves
business
continuity
Improves
storage
utilization
Improves
personnel
productivity
Delivers high availability
and performance
Creates tiers of
storage and enables
multi-vendor
strategies
Change
storage and
move data
without
Manage
storage as a
Manage storage
Demonstrated
in a consistent
manner from a
central point
over four years’
experience
interrupting
applications
17
business
resource, not
as separate
boxes
© 2008 IBM Corporation
IBM Systems and Technology Group
Manage Different Tiers and Different Vendors
Traditional SAN
1. Different device types and storage
tiers
2. Different multi-pathing drivers
3. Different management interfaces
SAN
SAN Volume Controller
1. All virtual disks look the same to the hosts:
one type, one driver, one management
interface
2. Manage different storage for Tiered
Information Infrastructure
3. Support Multi-Vendor strategy
Virtual
Disk
SAN
SAN
Volume Controller
Enterprise
Pool
18
Mid-range
Pool
Cost Centric
Pool
© 2008 IBM Corporation
IBM Systems and Technology Group
Incredible Interoperability
SAN Volume Controller can virtualize IBM
and non-IBM storage, over 130 systems from
…
19

IBM

EMC

HP

HDS

Sun

Dell

NetApp

Fujitsu

NEC

Bull
Including
support for
EMC DMX4
and
certification
for VMware
© 2008 IBM Corporation
IBM Systems and Technology Group
Non-disruptive Data Migration
Traditional SAN
1. Stop applications
2. Move data
3. Re-establish host connections
4. Restart applications
SAN
SAN Volume Controller
1. Move data
Host systems and applications are not
affected.
Virtual
Disk
SAN
SAN
Volume Controller
20
© 2008 IBM Corporation
IBM Systems and Technology Group
Copy Services (PiT and Replication) with SVC
Traditional SAN
SAN Volume Controller





Replication APIs differ by vendor
Replication destination must be the same as
the source
Different multipath drivers for each array
Lower-cost disks offer primitive, or no
replication services
FlashCopy®
Metro/Global
Mirror
IBM
DSx
21
SAN
IBM
DSx
EMC
Sym
TimeFinder
SRDF
EMC
Sym


Common replication API, SAN-wide, that does
not change as storage hardware changes
Common multipath driver for all arrays
Replication targets can be on lower-cost disks,
reducing the overall cost of exploiting
replication services
SAN
SVC
SAN
Volume Controller
IBM
EMC
IBM
DS8000 DS4000 Sym
HP
MA
IBM
S-ATA
© 2008 IBM Corporation
IBM Systems and Technology Group
SAN Volume Controller Copy Services
Production Site
DR Site
SAN Volume Controller
SAN Volume Controller
“Tier 1”
“Tier 2”
SAN FlashCopy “outside
the box”
22
“Tier 3”
“Tier 3”
SAN Metro or Global Mirror
“outside the box”
© 2008 IBM Corporation
IBM Systems and Technology Group
Manage Storage as a Resource, Not Separate Boxes
Traditional SAN




25%
capacity
95%
capacity
23
SAN Volume Controller
Capacity is isolated in SAN islands
Multiple management points
Poor capacity utilization
Capacity is purchased for, and owned by
individual servers
SAN
50%
capacity




Combines capacity into a single pool
Uses storage assets more efficiently
Single management point
Capacity purchases can be deferred until the
physical capacity of the SAN reaches a trigger
point.
55%
capacity
SAN
SAN
Volume Controller
© 2008 IBM Corporation
IBM Systems and Technology Group
Manage Storage in a Consistent Manner
SAN Volume Controller
Traditional SAN




Capacity is isolated in SAN islands
Multiple management points
Poor capacity utilization
Capacity is purchased for, and owned by
individual servers
SAN


Single management point
Add TotalStorage Productivity Center
–
Asset and capacity reporting
–
Configuration reporting and management
–
Performance management
–
Basic and automated provisioning
SAN
SAN
Volume Controller
24
© 2008 IBM Corporation
IBM Systems and Technology Group
SVC Delivers Availability, Performance and Scalability
It’s resilient
and highly available

Designed and built with
the resiliency of a storage controller.
Supports non-disruptive firmware updates
and hardware maintenance on the disk
arrays.
SVC is a proven offering, having been
delivering benefits to customers for four
years.


25
It has the fastest benchmark of any
controller

Has the fastest SPC-1 benchmark EVER
submitted (for Online Transaction
Processing).

Has the fastest SPC-2 benchmark EVER
submitted (for Large File Transfers, Video and
Database Queries).

Many references quote significant
performance improvements.
It scales to manage large
environments

Scales from very small
configurations (1TB) to large
enterprises
(> 500TBs) and growing !

New SVC engines deliver
dramatically better throughput,
supporting larger and more I/O
intensive environments.
© 2008 IBM Corporation
IBM Systems and Technology Group
SVC Delivers Clear Financial Benefits
Original estimate
Riskadjusted
83%
53%
1.2
1.4
Total costs (PV)
($581,225)
($616,256)
Total benefits (PV)
$1,061,106
$943,750
$479,881
$327,494
75%
55%
 Forrester Consulting
Total Economic Impact™ study of SVC
 Surveyed four SVC customers to understand
costs and benefits
–
Summary financial results
ROI
Payback period (years)
Created composite model based on interview findings
 Risk-adjusted payback period: 1.4 years
Total (NPV)
Internal rate of return (IRR)
Source: The Total Economic Impact™ Of IBM® System Storage™ SAN Volume Controller
26
© 2008 IBM Corporation
IBM Systems and Technology Group
Key Cost Saving Areas
- Observed by Forrester in SVC Customers
 Reduction in storage management and administration cost.
– 50% improvement.
 Improved storage utilization.
– 30% improvement.
 Reduced cost of storage.
– Capitalize on being able to purchase the lowest cost
storage resources (controlled growth on average by
20%).
 Improved availability to data-driven applications
– Minimize downtime associated with migrating data
between storage assets ($240,000 in annual savings)
Source: The Total Economic Impact™ Of IBM® System Storage™ SAN Volume Controller
27
© 2008 IBM Corporation
IBM Systems and Technology Group
SVC Facts
 IBM has shipped over 13,000 SVC nodes running in more than
4500 SVC systems.
– 60% to SMB customers.
– 40% to Large Enterprise customers.
 There are more than 130 customer references for SAN Volume
Controller.
 SAN Volume Controller is a proven offering that has been
delivering benefits to customers for four years.
 SAN Volume Controller demonstrates scalability with the fastest
Storage Performance Council benchmark results.
28
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Information Infrastructure for Storage Virtualization
IBM System Storage SAN Volume Controller, v4.3
 Client value
– Improves storage utilization and reduces
storage growth
– Reduces power and cooling requirements
helping make data centers more “green”
– Boosts performance and simplifies storage
management for IBM and non-IBM disk
Improve storage administration
productivity by up to 2x
 Reasons to Buy
– Lowers physical storage requirements with new
Space-Efficient designs for Virtual Disk and
FlashCopy
– Built-in Virtual Disk Mirroring
– Low entry price; non-disruptive upgrades
Information Availability
ibm.com/storage/svc
29
Over 13,000 storage engines shipped
running in more than 4,300 SVC systems
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM’s Enabling Technologies:
TotalStorage Productivity Center
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Infrastructure Management Strategy
1.
Provide for day-to-day operational storage management.
– Ensure IBM hardware provides Standards-Based Open
Interfaces to administer and configure IBM hardware
consistently.
– Provide management software that uses these open
interfaces to monitor and configure the infrastructure.
2. Provide the ability for customers to monitor and manage their servers,
storage systems, networks, data replication and other related
services.
– IBM Systems Director Foundation:
– IBM Director 5.2 … for heterogeneous servers.
– IBM Productivity Center … for heterogeneous storage.
3. Link to overall IT service management.
– Prepare for and provide Infrastructure Orchestration,
Provisioning and Storage Process Management software that
can be used to automate infrastructure management
workflows.
31
© 2008 IBM Corporation
IBM Systems and Technology Group
The Need for Common, Open Interfaces
- SNIA and SMI-S



32
Problem: Each hardware manufacturer did not want to invent new
software to manage each new storage device.
Approach: A collaborative effort, called the “Storage Management
Initiative (SMI)” task force.
Result: Open Standard “SMI-Specification” interface.
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Infrastructure Management
With TotalStorage Productivity Center
With open interfaces like SMI-S, we can empower administrators with
automated tools to improve the effectiveness of the storage environment.
File and database data
Optimization
File system and database capacity utilization
reporting, trending and chargeback
Provisioning
Event-based file system extension
Integrated with Disk provisioning operations
Availability
File System monitoring
SAN
33
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Infrastructure Management
With TotalStorage Productivity Center
With open interfaces like SMI-S, we can empower administrators with automated tools to improve
the effectiveness of the storage environment.
Fabric
Provisioning
Discovery and topology visualization
Active zone configuration
Optimization
Port and inter-switch link performance monitoring
Availability
SAN
Fabric
Predictive error detection / fault isolation
34
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Infrastructure Management
With TotalStorage Productivity Center
 With open interfaces like SMI-S, we can empower administrators with automated tools to
improve the effectiveness of the storage environment.
Replication
Provisioning
Local and remote replication
configuration
Automated source / target matching
Cross-device consistency groups
SAN
Availability
State monitoring
Suspend / resume / resync
35
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Infrastructure Management
With TotalStorage Productivity Center
With open interfaces like SMI-S, we can empower administrators with automated tools to improve
the effectiveness of the storage environment.
Disk
Provisioning
LUN allocation
LUN assignment
Integrated with Fabric provisioning
Optimization
SAN
Disk capacity utilization reporting / trending
Best LUN analysis / recommendation
Availability
I/O rates and path busy
Cache utilization
36
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM TotalStorage Productivity Center
 Centralized Storage Management With Focus on the User Experience.
– Single Point of Control / SMI-S Based.
– Data, Disk, Tape, Fabric, Replication* Management Services.
– IBM and non-IBM device management.
 Single Data Repository for Storage Infrastructure Monitoring, Reporting and management.
– Single management server and database.
* TPC for Replication is separate.
37
© 2008 IBM Corporation
IBM Systems and Technology Group
Four Major TPC Components
TotalStorage Productivity Center for Disk
–
Disk system management
–
Performance management—IBM and heterogeneous storage
–
Storage provisioning—IBM and heterogeneous storage
TotalStorage Productivity Center for Fabric
–
SAN topology display and management
–
Event reporting, performance reporting
–
Security enforcement via zone control
–
Heterogeneous fabric support (Brocade, Cisco, McData)
Standard Edition Bundle
TotalStorage Productivity Center for Data
–
Data collection and analysis, file systems and databases
–
Reporting, chargeback and quotas
–
Automated actions
–
Support for heterogeneous disk (IBM, EMC, HDS, HP, Engenio)
–
IBM 3584 Tape Asset Reporting
TotalStorage Productivity Center for Replication
–
Single point of control for point-in-time and remote volume replication
services
–
Automated source-target matching
–
Cross-device consistency groups, DS8000/ESS and SVC FlashCopy and
Metro Mirror
38
© 2008 IBM Corporation
IBM Systems and Technology Group
Value of IBM TotalStorage Productivity Center
 Optimize IT through operational
management of storage.
 Leverage the information from reports
to make better plans, policies and
decisions.
 Mitigate Risks by increasing your
data availability and business
resilience.
 Enable Business Flexibility with
support for open standards to
manage heterogeneous storage.
39
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM’s Enabling Technologies:
IBM System Storage Productivity Center
© 2008 IBM Corporation
IBM Systems and Technology Group
Today
• IBM STG currently maintains a portfolio of storage offerings that utilize 8 different architectures
• IBM storage systems requires the deployment of multiple management servers / consoles to provide
element management and other auxiliary functions
TPC
Proxy CIMOM
Proxy CIMOM
GUI
GUI
GUI
Proxy CIMOM
Proxy CIMOM
GUI
Proxy CIMOM
GUI
Backup
Master Console
GUI
Internal
HMC
External
HMC
41
GUI
GUI
SVC Master Console
(Proxy CIMOM, GUI)
Propagates a
condition where each
of our products
having a separate
config and
management console
© 2008 IBM Corporation
IBM Systems and Technology Group
With System Storage Productivity Center
• IBM strategy is to reduce complexity in the data center by consolidating and centralizing management
tools thereby reducing the number of auxiliary servers / management consoles
• Initial implementation is with SVC and DS8000 only, others to follow in 2008
MASTER
CONSOLE
(SSPC)
Internal
HMC
External
HMC
42
GUI
End goal is to
have one
universal master
console with all of
our IBM storage
solutions
© 2008 IBM Corporation
IBM Systems and Technology Group
System Storage Productivity Center (SSPC)
The SSPC looks like this:
Characteristic
Installation
Server
Operating System
Pre-loaded management software
TPC Basic Edition 3.3.1
SVC element manager
Optional Purchase Already Installed
- TPC-SE
- TPC for Data
- TPC for Fabric
- TPC for Disk
Customer-installed products
TPC for Replication
2805-MC2
IBM set up (server only)
1 CPU - 4GB RAM
Windows 2003 Server


SSPC (Server – MT 2805)
 Performance upgrade (optional)
 Display Monitor Mouse (optional)
TPC Basic Edition (Software)





 Licensed includes the first year of
software support and subscription
 Each additional year (software support
and subscription)
Maintenance and Support (Solution)
 SSPC server and TPC Basic Edition
HW Warranty period
HW Warranty Service Coverage
HW Extended Warranty
One year
24x7 - Same-day response
IBM On-Site Repair
2, 3 & 4 year options
List Price (subject to change until GA)
2805 $4,300
TPC Basic Edition $3,200
Total $7,500
43
software maintenance/support can
match the DS8K or SVC.
2805 Server orderable in AAS only.
TPC SW orderable in AAS or PPA.
© 2008 IBM Corporation
IBM Systems and Technology Group
Selling Infrastructure Management Tools
© 2008 IBM Corporation
IBM Systems and Technology Group
Key Sales Plays for Infrastructure Management


45
Day-to-day operational storage management.
–
New IBM storage hardware sale…partner with your storage software sellers.
–
Customers who are interested in storage performance monitoring.
–
Customers who are interested in end-to-end storage management.
–
Customers who are interested in simplify their environment and position them for
automation.
Contributing to significant IT projects, like…
–
Storage Assessments.
–
Information Lifecycle Management (ILM) Assessments.
© 2008 IBM Corporation
IBM Systems and Technology Group
Remember - What Are Customers Really Asking For?
Your Strategy is to…
46
–
Figure out what customers are really asking for.
–
Show them how TPC will help.
–
Help them use TPC effectively.
What a customer says…
What a customer really means…
I need a storage assessment
I need a baseline of what I have to cost-justify any future projects
I need to control my growth
I need to reduce costs, and avoid hiring more people.
I need to implement “tiered storage”
I need to reduce costs, and read in a magazine this is the way to do it.
I need to do “Information Lifecycle
Management”
I need to reduce costs, comply with government regulations, and adopt
best practices, and read in a magazine this is the way to do it.
© 2008 IBM Corporation
IBM Systems and Technology Group
Leveraging SSPC to Upsell
Basic Storage
Configuration
Management
Fully configure
DS8000 & SVC
SSPC
Storage Infrastructure
Management
(across the SAN)
Easily upgradeable to:
• Storage Performance
Management
• End-to-End SAN configuration
analysis & optimization
• Asset, Capacity & Performance
reporting
SSPC
+ TPC Standard Edition (SE) license
47
Enterprise Management
& integrates with:
• IBM Service Management
• Workflow Automation
• Process Management
SSPC
+ TPC SE license
+ Tivoli Storage
Process Manager
+ TSM
© 2008 IBM Corporation
IBM Systems and Technology Group
Tivoli Storage Manager
© 2008 IBM Corporation
IBM Systems and Technology Group
Why Backup and Recovery?
 The Problem- Losing data can result in application outages, project delays,
diverted resources, loss of income or regulatory scrutiny.
 What Causes Loss of Data? Some Examples:
FILES *.XYZ
HASE
BEEN
ERASED
Hard Disk
Disaster
Single File
The Solution
 Have
the right kind of insurance - Provide data
recoverability through the automated creation,
tracking and vaulting of reliable recovery points
for all data.
49
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Backup and Recovery Software Offerings
Tivoli Continuous Data Protection
(CDP) provides: Rapid data protection
for Windows files (laptops and servers)
FilesX Acquisition (New): Block-level
continuous data protection and near-instant
recovery of applications and data running
on Windows.
Utilize one or
more of IBM’s
Comprehensiv
e Data
Protection
tools.
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Tivoli Storage Manager (TSM)
provides:
Backup / restore (Data Protection)
Archive / retrieve
Space management (HSM)
Disaster recovery management
Tivoli Storage Manager Express
provides: Disk to Disk to Tape data
protection for Windows environment
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Tivoli Continuous Data Protection for Files
File Server or
USB or
Removable
Continuously protects important files without
doing a thing.

No scheduling, No tapes, No confusion, No
worry, No effort.

When a file is saved...
–
–
–
Replication (1)
Primary Disk

A copy is stored on local disk
Another copy can be sent to a file server or NAS.
Another copy can be sent to a TSM Server.
Local CDP Cache
TSM Server
Transparent, always-on, airbag-like protection . Whether ‘connected’ or not.
51
© 2008 IBM Corporation
IBM Systems and Technology Group
Current FilesX Offerings
Xpress Restore
 Comprehensive data protection solution for Windows servers
 Disk-based, block-level, incremental-forever technology
 Near-instant restore of data from any point-in-time, anywhere in the
environment
Xpress Restore DR
 Policy-based “selective replication” for off-site recovery
 Highly-efficient use of WAN and storage resources
Xchange Restore 2007
 Rapidly recover any e-mail object: message, attachment, calendar
entry, contact, tasks, notes
Xpress Bare Metal Restore
 Restore the OS volume on dissimilar hardware in < 1 hour for business
continuity
52
© 2008 IBM Corporation
IBM Systems and Technology Group
Data Movement Scenario #1:
Backup over LAN/WAN
UNIX
OS/39
0
Window
s
LAN/WAN
TCP/I
P
Application
Server
53
Backup
Server
© 2008 IBM Corporation
IBM Systems and Technology Group
Data Movement Scenario #2:
LAN-free and Client-directed Backup
OS/39
0
UNIX
Window
s
LAN/WAN
TCP/I
P
Backup
Server
Application
Server
F
C
F
C
Storage Area Network
(SAN)
F
C
54
F
C
F
C
© 2008 IBM Corporation
IBM Systems and Technology Group
Data Movement Scenario #3:
Split-mirror backup using the SAN
OS/39
0
UNIX
Window
s
LAN/WAN
TCP/I
P
DB
Server
F
C
Backu
p
Server
F
C
Storage Area Network (SAN)
F
C
55
F
C
F
C
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Tivoli Storage Manager
4 Major Functions:
1. Backup and Restore.
2. Archive and Retrieve.
3. Hierarchical Storage Management (HSM or Space Management).
4. Disaster Recovery Planning and Management.
Enterprise Attributes:
– Built on superior relational database technology.
56
–
Works across 13 different operating environments.
–
Extensive server support from Intel-based through mainframe.
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Tivoli Storage Manager Family of Products
Application and Database Protection
TSM Basic Edition
•Backup/Recovery
•Archive/Retrieve
TSM Extended Edition (Basic plus..)
•Tivoli Disaster Recovery Manager (DRM)
•Backup via NDMP for NAS
•Large Libraries (additional tape support)
System Storage Archive Manager (SSAM)
•Data Retention to meet regulatory requirements
TSM for Mail
TSM for Databases
TSM for Enterprise Resource Planning (ERP)
TSM for Microsoft SharePoint
TSM for Application Servers
TSM Express for MS Exchange
TSM Express for MS SQL
Bare Machine Recovery
TSM for System Backup and Recovery (AIX)
Cristie Bare Machine Recovery
Advanced Replication
TSM for Advanced Copy Services
TSM for Copy Services
TSM Express
•SMB or back office disk to disk backup
Space Management / Data Movement
TSM for Space Management
TSM HSM for Windows
TSM for Storage Area Networks (SAN)
Server Products
57
Client Products
© 2008 IBM Corporation
IBM Systems and Technology Group
IBM Tivoli Storage Manager Architecture
Administration
User Interface
Local Area Network
Wide Area Network
Log
Database
Servers, Clients,
Application systems
TSM Clients
58
Storage
Hierarchy
Storage Area Network
TSM Server
TSM Storage
© 2008 IBM Corporation
IBM Systems and Technology Group
What Makes Tivoli Storage Manager Special?
 Progressive
Incremental Backup
 Storage Hierarchy
 Policy Management
 Tape Reclamation
 Tape Drive Encryption
 Collocation
 Data Shredding
 Active Data Pools
 Operational Reporting
 Offsite Copies and Management
59
© 2008 IBM Corporation
IBM Systems and Technology Group
Progressive Incremental Backup
Benefits
Progressive Incremental Backup
Requires less storage space, less
network bandwidth and less time
Shorter backup windows
Fast accurate restores
Only new or changed files are backed up
No redundant or wasteful full backups
Data tracked at file level
Accurately restores files to a point in time
Monday
A
B
C
D
Full +
Incremental
Full +
Differential
Progressive
Backup
60
A1
B1
C1
D1
A1
B1
C1
D1
A1
B1
C1
D1
A1 A2
B1 B2 B3
C1 C2 C3
D1
Tuesday
Wednesday
Thursday
Friday
A2
B3
B2
C2
B2
C2
B2
C2
RESTORE
C3
A2
A2
B2
C2
C3
B3
A2
B2
C2 C3
A2
B2 B3
C2 C3
5 Tapes
9 Files
2 Tapes
9 Files
1 Tapes
4 Files
© 2008 IBM Corporation
IBM Systems and Technology Group
TSM Server
Storage Hierarchy
 Storage pool “virtualization”
 Parallel backup of multiple clients
Disk pools
DB
Optical pools
 Mixed retention on same tape
 Direct restore from tape to client
Tape pools
 Fast, direct restore from disk to client
 Scheduled migrations
 Automatic migration to new tape technology
 Automatic migration to tape outside of backup window
61
© 2008 IBM Corporation
IBM Systems and Technology Group
Policy Management
TSM Server
Policy Domain 1
Backup Policy
Archive Policy
HSM Policy
Policy Domain 2
Backup Policy
Archive Policy
HSM Policy
DB
Domain 1
Domain 2
 Centrally defined polices

What data?

Where to store it?

How long to keep it?
 File-Level granularity
 Changes retroactively applied to already backed up data
62
© 2008 IBM Corporation
IBM Systems and Technology Group
Tape Reclamation
• Better utilizes tapes, thus, saving money
• Tape utilization constantly monitored
• User-defined reclamation threshold
• When free space reaches threshold
• Tape is mounted
• Valid data moved to another tape
• Original tape is returned to the scratch pool
• Can be scheduled to occur at specified times
+
100%
63
25 %
full
+
=
70 %
full
=
95 %
full
© 2008 IBM Corporation
IBM Systems and Technology Group
Tape Drive Encryption
TSM
 TSM supports:
 TS1120 drive
encryption
 LTO 4 drive
encryption
System
Library
64
Volume
Serial XXX
Volume
Serial XXX
Encrypted
Data Key
Encrypted
Data Key
Policy and
keys passed
between TSM
layer and
drives
Encryption
capable IBM
tape drives
© 2008 IBM Corporation
IBM Systems and Technology Group
Selling Backup and Recovery Solutions
© 2008 IBM Corporation
IBM Systems and Technology Group
Target Customers for TSM
Everyone Needs Some Amount of “Insurance”
– Customers with Windows or heterogeneous environments.
– Enterprise or SMB customers who are unhappy with a competitive product:
– Symantec Veritas BackupExec or NetBackup, EMC Legato Networker.
– Mid-sized and large enterprises:
– With distributed departments or remote offices.
– Who want to leverage their Storage Area Networks.
– Customers where high availability and business continuity are key decision
factors…..requires additional backup/recovery techniques.
– Customers with archiving or regulatory compliance requirements.
66
© 2008 IBM Corporation
IBM Systems and Technology Group
TSM ROI Analysis and Financial Justification
 Your Local Tivoli Rep has access to an ROI tool.
– Analysis of hardware/administration costs, business
impact from inadequate recovery.
 Business Partners can access the IBM Business Value Analyst
Tool at the Tivoli Knowledge Center
– http://www306.ibm.com/software/tivoli/partners/secure.jsp?tab=sales
-tools&content=roia
– The IBM Business Value Analyst Tool enables you to
articulate the economic value of IBM solutions – the tool
can be used with CIOs, IT, and LOB executives to make the
financial business case for the entire Tivoli portfolio, both
as individual products and as complete solutions
67
© 2008 IBM Corporation
IBM Systems and Technology Group
Competition
© 2008 IBM Corporation
IBM Systems and Technology Group
Different Approaches to Virtualization
 Host-based (Veritas VR, IBM/SofTek)
►Software
►Creates
runs on host servers or firmware in Host bus adapters
virtual volumes from storage attached to the host servers
 Switch-based (EMC Invista, Incipient NSP, Veritas
SFN) - Split-path architecture for intelligent devices
►Software
►Creates
runs in switches within the SAN
virtual volumes from storage attached to the SAN
 Appliance/Network-based (IBM SVC, FalconStor
IPStor, DataCore)
►Software
►Creates
runs in “engines” or “nodes”
virtual volumes from storage on SAN
 Disk Controller-based (HDS USP V/VM, Sun, HP)
►Software
►Creates
69
runs in a disk controller array
virtual volumes from direct attached or SAN attached storage
© 2008 IBM Corporation
IBM Systems and Technology Group
Storage Virtualization Implementations
Appliance or network-based
►In-band
implementation
►Caching enhances performance
►Appliance or array-based Copy
Services
70
Disk controller based
►In-band
or out-of-band
implementation
►Scales to very large networks
►Array or Switch-based Copy
Services
Host
Zone
Host
Zone
Storage
Zone
Switch-based
IBM SVC
EMC Invista
Storage
Zone
No additional hardware
required
► Array-based Copy Services
►
Host
Zone
HDS USP V/VM (HP/SUN)
Storage
Zone
© 2008 IBM Corporation
IBM Systems and Technology Group
Overview of the virtualization in the market
Architecture
Advantages
Disadvantages
Examples
In-band appliance
Simple and cost effective
form factor.
Most widely deployed
approach today
Rich set of advanced
storage application
available
Initial implementations lacked scalability
and performance, but newer designs are
much more scalable and “Enterprise
class”
IBM SAN Volume Controller
IBM Nseries gateways
DataCore SANsymphony
FalconStor IPStor
RELDATA Unified Storage Gateway
BlueArc Titan
Cloverleaf iSN
Out-band appliance
Good scalability and
performance
Require host agents, creating
management complexity and potential for
security breaches.
LSI Logic (through StoreAge SVM acquisition)
Split-path architecture for
intelligent devices (SPAID)
Suited for Enterprise datacenter deployment
Virtualization controller software
unproven and lacks key storage
applications
Intelligent switches and PBAs have
minimal market penetration.
Relatively higher cost pr. port
EMC Invista (Brocade/CISCO)
LSI Logic through StoreAge SVM acquisition
(Brocade)
Incipient Network Storage Platform iNSP (CISCO)
Fujitsu VS 900 (Brocade)
Disk Controller based
Enterprise class
scalability and
performance
Potential for vendor lock-in
HDS Universal Storage Platform (USP V / USP
VM)
Source: Taneja Group
71
© 2008 IBM Corporation
IBM Systems and Technology Group
EMC Invista
Host Attachment

Attaches to Linux, UNIX and Windows
SAN Switches and Directors

External storage must be SAN attached

Requires special “intelligent” SAN switches that can run in-band
software
Invista Appliances

Pair of appliances manage mapping tables

Communicate to intelligent SAN switches via IP network
Storage
72

Internal storage: NONE

External storage: variety of disk systems, expected to have RAID
protection
© 2008 IBM Corporation
IBM Systems and Technology Group
What you really need to know about Invista
 Limited Interoperability
– Limited to devices supported by EMC PowerPath, HP PV-Links and Symantec DMP
 Invista Control Path is an “out of band” appliance
– CPC is Intel-based hardware running Windows OS
– If you lose both CPC’s… you lose access to data
– No scalability for the CPC
– 2 or 4 DCP on intelligent switches CISCO SSM, or Brocade AP7600B/FA4-18
 Poor Performance and Scalability
– No cache! No SPC-1 or SPC-2 benchmarks!
– Add 30 µseconds on all IOs
– Scalability: 8000 Virtual Volumes and Storage elements; 800 initiators (host HBAs)
 Management
– Not integrated with SMI-S, Limited integration with EMC Control Center
– Web-based GUI and CLI
– No reporting tool
 Unlike IBM SDD, EMC Multipath is not free of charge
 Array based Mirroring
– Licence and flexibility issue
– Mirroring is done by SVC
Product was GA in Dec. 2005
EMC has only
announced a single customer reference and
claims about 200 cutomers
73
© 2008 IBM Corporation
IBM Systems and Technology Group
What you really need to know about Invista – Cont.
 Limited Advanced Copy Services
– Data migration and Volume Cloning only
– Invista does not handle Remote Replications
– Invista depend on external replication solutions
Disk array replication  Result in array and vendor bindings
– DMX-DMX, CLARiiON-CLARiiON, no intermix
– Other replication solutions like EMC RecoverPoint
– Not integrated into Invista, separate solutions
– Invista and RecoverPoint cannot run on same AP7420/SSM blade, need dedicated
hardware
– RecoverPoint and Invista (RecoverPoint = Kashya)
Virtualization solution
74
Virtualization solution
© 2008 IBM Corporation
IBM Systems and Technology Group
Review questions
•
•
How is SVC priced and who is the major competitor?
•
It is priced by TB and EMC Invista
•
It is tier priced and HP True Copy
•
It is processor based priced and HDS Tagamastore
•
One time charge and Sun Planet
What the 4 major components of TPPC?
•
Date, Disk, Fabric, and Replication
•
Data, disk, fabric, provisioning
•
Disk, tape, fabric, and virtualization
•
•
•
75
Disk, energy management, fabric, and virtualization
Tivoli Storage Manager support the ability to set policies for storage of data based on access needs,
performance, and cost. What is that function called ?
•
Data Deduplication
•
Hierarchical Storage Management (HSM)
•
Storage Virtualization
•
Global Mirroring
Name 2 key benefits of SVC
•
Data deduplication and low price
•
Non disruptive data migration and utilization of non IBM replication services
•
•
Non disruptive data migration and elimination of non IBM replication services
Price and support of tape systems
© 2008 IBM Corporation