History CA Semester 2 ‘Some company logos remain virtually unchanged for decades while other organisations change their branding on a regular basis, what factors are involved in the longevity or otherwise of a logo design?’ Introduction Logos are an important part of the business. If a business wants to be easily recognised in today’s market they need a unique logo that people will respond too. Some companies change their logo to try and adapt to the current market, things change over time and people choices do too. A logo can take any shape or form and they are used by businesses/companies all over the world. ‘Logos and branding are so important. In a big part of the world people cannot read French or English, but are great in remembering signs.’ -Karl Lagerfeld [1] Some global companies like Apple, Kellogg’s, BIC and Lacoste, have logos which people immediately recognise and have been successful for many years. These logos have not changed dramatically and they all remain successful businesses. They have all incorporated different colour in designs over the years but the shape and idea have all remained unchanged. Fig1. Apple logo. Fig 2. Kellogg logo. Fig 3. BIC logo. Fig 4. Lacoste logo. Some companies have changed the design of their logos and still remain popular. They include Firefox and Starbucks; they have either completely changed the design or removed text from their logos. However, both companies still prove successful and a logo redesign does not seem to have affected them. Old New Old New Fig 5. Firefox: Original logo. Fig 6. Firefox: Current logo. Fig 7. Starbucks: Previous logo. Fig 8. Starbucks: Current logo. Some company’s logo redesigns have proved unpopular or have been given a frosty reception. Their redesign has either come out of nowhere or the design is considered lazy and is not a good representation of the business or what it tries to accomplish. Recent logo changes like AOL and Best Buy are great examples, people feel their logo changes took away the simplicity or character of the brand. [2] Old New Old New Fig 9. Aol: Original logo. Fig 10. Aol: Current Logo. Fig 11. Best buy: Original logo. Fig 12. Best buy: New Logo A logo helps a customer recognise and get an understanding of a business/company. If a business/company redesigns a logo they are bound to get a positive or negative reaction either way. There are many factors involved in the longevity and redesigning of a logo but why is a logo important in the first place? History A logo can be a sign, symbol or design used by companies/businesses to help give them an identity in the marketplace. There logo can be used on any products, equipment, forms etc. belonging to the business. It originated from the word ‘logos’ which means word in Greek. Fig 13. Hieroglyphs The idea of a logo has adapted over many centuries. In the ancient times, Hieroglyphs and pictograms are considered to be the first examples of a logo. Back then; these symbols were important for people to understand certain words/objects and to communicate with one another. Even then up to medieval times, symbols were still used but there was no real solid connection between the logo/symbol and a business/company. Over time, the connection between the logo/symbols and businesses became more apparent especially when the printing presses got involved. Local businesses had to compete with outside competition that started advertising their businesses on printed documents and encouraging customers to buy outside their local area. As the market became more competitive, it was important for businesses to stand out and distinguish themselves. Businesses now had to be smart with their advertising as they came up with their own logo designs to represent their brand and make themselves stick out amongst all the competition. In the 21st century, creating a new logo is difficult as there are already many established businesses all over the world with their own, individual logo designs. The market is even more competitive and that makes it even more important to have an effective logo design to represent your business. Now we know the history of the logo design, we can now discuss the factors involved in a successful logo. What factors are involved in the longevity of a logo? As I previously stated, Apple, Kellogg’s and many more businesses have not dramatically changed their logos over the years. These companies still remain successful and their logos have become recognisable all over the world. There are many reasons why these logos have stayed the same for such a long time. Identity Identity is very important when competing in the market place. Distinguishing your business to make it stand out is what many businesses starting out set out to do. Apple, Coca-Cola and McDonald’s logos prove this; their logos have been around for many years and it has become an essential part in the representation and advertising of their products etc. Fig 14. McDonalds logo McDonalds are a great example. Their arch shaped yellow ‘M’ is one of the most identifiable logos in the world. Their business reaches such a wide range of customers worldwide that they are often considered one the best examples of globalization. [3][4] Even a survey conducted by Sponsorship Research International said that more people could identify McDonalds red and yellow logo then the Christian cross symbol. [5] The Christian cross symbol has been around for many centuries more than the McDonalds logo and it is staggering to see that result, it proves how established their logo really is with customers. Customers feel comfortable when they see a brand they recognise because they know what they are going to get. One article I read said that the more a customer recognises a symbol that they are familiar with, like McDonalds, the easier and quicker they make a decision without all the anxiety. [6] A company would be reluctant to change their logo when it is proven to be successful, this would be a huge factor if a company were thinking of redesigning. An identity is hard to find in the market place and if you finally find your place you would be reluctant to lose that. It is also a good signifier that the company is stable and reliable, they are satisfied with their brand and they feel it is a good representation of themselves. If a company is happy and stable, the customer will also feel comfortable and satisfied. Research Finding out often what your customers think is important. Every business/company sets out to please customers because they know they are crucial to the success of a business. Surveys and now with the help of online media, businesses can connect first hand with their customers. Also researching about other companies and their logo designs is good to make sure your design is original and that it appeals to the right target audience. Online media platforms like Facebook and Twitter are great ways to communicate with customers. Also conducting surveys is a good way of getting the information businesses want in case they need to change or adapt to any new trends etc. If customers are unsatisfied with the brand you are sure to hear about it because “chances are the Internet is full of people complimenting and complaining about you” but “is a great way to at the very least stumble across something you hadn’t considered.” [7] Also researching logo designs and brands of other businesses is important in establishing your own. Copying a logo is illegal and it can be a bad start when you are trying to find your place in the market. When researching a business should also see what the customers are already familiar with because it will give them the opportunity to create an original brand and make a long term plan. [8] Keeping your customers happy and doing your research is important factor in the longevity of a logo. Businesses like Kellogg’s and BIC have pleased customers for years and found their target market with their brand designs. Multi-purpose A lot of businesses/company’s logos have been used multiple times to represent many different products or areas in ones business. A business might be reluctant to change their logo when they have established themselves in so many different markets and have proved successful in all. An example of this would be Marvel. Marvel started out in the 1960s when they started producing comic books, since then their brand has expanded into film, music, gaming and television. Their movie franchise has grossed over seven billion dollars worldwide in the last eight years; it has over a 30% share in the comic book market and Marvel Music has sold millions of records in the music market. [9] [10] The same logo design is used to represent the brand in all these areas, the bold white text with the red background. Marvel Fig15. Marvel Music logo. Fig 16. Marvel Comics logo. Fig 17. Marvel Gaming logo. Fig 18. Marvel film studios logo. If Marvel were to rebrand, they would have to redesign not only one area of the business but all of them because even though they are split into separate markets they still represent the same thing, superheroes. If audience see change in one area and not the others, they could think there was a possible disconnection and that the company is not stable and not reliable. Businesses that have brands spread over a number of products/areas would be reluctant to rebrand because they have established themselves to so many different markets and have been successful in doing so. They have a lot of competitors in many different markets and if they rebrand in one area, a competitor would try and steal their spot right away. Trends (Keep up with the times) Trends can play a part in the longevity of a logo. Customers always want the next best thing and other businesses will make sure to take advantage of anything new in their target market. Businesses will create or redesign logos that they feel represent their business and the latest trends. However, following the crowd can prove risky and offputting to consumers. Trends constantly change, one minute everyone wants one thing and next they want another. Some businesses want to stay current and keep up with the times. It is important for businesses to follow trends but not too let them overshadow the business. Trends may find there way into a logo design but “originality, communication and a certain consistency is the key in creating an identity”[11] If you follow the crowd too much, your brand begins to look the same as all the other similar brands. Fig 19. Google designs. Fig 20. AOL designs. An example of this would be Google and AOL. Google are a very successful company and are the most used web browser in the world. [12] Their logo is very interchangeable but they always follow the scheme/style of the original and people seem to react positively to it. AOL most of seen the great reaction Google received and thought it would be great to follow. However, AOL attempts look lacklustre and uninspiring in comparison. [13] Following trends can be a good thing for a business, it shows that you can stay up to date and stay current. However, it can be risky to your businesses identity. Unless you have your own interchangeable style like Google, it is hard to try and stay original in a competitive market. Following the latest trends can make your brand look like all the other similar businesses in the market and makes you look unoriginal. If you want longevity with your logo design, follow the trends to stay current but don’t let them overshadow the businesses identity. Rebranding It is not uncommon for businesses to rebrand in todays markets. However, a complete rebrand is risky when you are up against competition and when your customers are satisfied with your original logo. In some cases, companies rebrand after a tragedy or if they have had received a lot of bad press. Rebranding can signify to the customers that the company wants a new start and wants to disconnect from the previous brand they had established. Fig 20. Malaysian airlines company logo. An example would be Malaysian airlines. In recent years they have been getting a lot of negative attention after two of their planes (MH17 and MH370) were both involved in horrific tragedies within a year of each other. The company suffered huge loses after both tragedies and their logo design was seen by possible customers all over the world for the wrong reasons. In July 2015, the company will announce a reinvention and are reportedly going to change their logo design/brand completely. [14] It is very unfortunate to see a company have to change their logo/brand after those two terrible tragedies. However, the company wants to continue in the market and they know they have to build customers trust and loyalty again. Completely rebranding themselves is what they feel is the best move to start fresh and prove to customers that they are willing to change. Rebranding is a risky move especially if the reinvention does not get a good reaction and is not a good representation of your business. A brand that constantly changes it logo could prove unstable and unreliable to the customer because they think the company is not confident in the way they are representing themselves. Although in some cases like Malaysia airlines, they want to rebrand because they want the customers to feel they are starting afresh and disconnect themselves from their previous brand after receiving worldwide negative attention. Conclusion In this day and age, creating an identity in business is important for you to get noticed. A lot of businesses starting out believe a logo it is essential in the representation and identity of your business. Some logos like McDonalds and Kellogg’s are still popular today and have been put up with a lot of growing competition in the market. Identity, research and multi-purpose are just some of the factors in the longevity of a logo. A solid logo is a good signifier to your target market that you are a reliable and stable company, they will take comfort in that and they will not hesitate in purchasing your product/service. While following trends or completely rebranding are risky moves and can either tell your customers you want to start fresh or you just want to follow the crowd. If a company wants to remain the same or rebrand themselves, it is their decision that is final. Businesses should remember to look at the positive and negative factors before doing so and make sure that they their place in the market first. Image references Fig1. Apple logo. At: http://isource.com/2013/10/28/apple-logo-evolution/. [Accessed 2 May 2015]. Fig 2. Kellogg logo. At: http://logos.wikia.com/wiki/Kellogg's [Accessed 2 May 2015]. Fig 3. BIC logo. At: http://wallfoy.com/bic-logo-4-291103-wallpapers-HD.html [Accessed 2 May 2015]. Fig 4. Lacoste logo. At: http://www.findthatlogo.com/lacoste-logos/. [Accessed 2 May 2015]. Fig 5. Firefox: Original logo. At: http://www.etiziano.com/I_love_logo_design/history_of_the_firefox_logo.html [Accessed 2 May 2015]. Fig 6. Firefox: Current logo. At: https://wiki.mozilla.org/Firefox3.5/Logos [Accessed 2 May 2015]. Fig 7. Starbucks: Previous logo. At: http://idsgn.org/posts/starbucks-reveals-new-logo-drops-wordmark/. [Accessed 2 May 2015]. Fig 8. Starbucks: Current logo. At: http://www.brandsoftheworld.com/sites/default/files/styles/logothumbnail/public/032013/starbucks_2011_true_logo_0.png [Accessed 2 May 2015]. Fig 9. Aol: Original logo. At: http://www.logodesignlove.com/aol-logo [Accessed 2 May 2015]. Fig 10. Aol: Current Logo. At: http://www.webpronews.com/new-aol-or-is-it-aol-logo-revealed-2009-11 [Accessed 2 May 2015]. Fig 11. Best buy: Original logo. At: http://3dprint.com/63602/best-buy-cube-3d-printer/. [Accessed 2 May 2015]. Fig 12. Best buy: New Logo At: http://www.underconsideration.com/brandnew/archives/best_buy_logo_detail_02.gif [Accessed 2 May 2015]. Fig 13. Hieroglyphs At: http://www.123rf.com/photo_9897627_egyptian-hieroglyphs-on-the-wall.html [Accessed 6 May 2015]. Fig 14. McDonalds logo At: http://www.charts4charts.com/mcdonalds-logo-2014-png.html [Accessed 6 May 2015]. Fig15. Marvel Music logo. At: https://pbs.twimg.com/profile_images/590274750984933376/kn4LXkUp.jpg [Accessed 6 May 2015]. Fig 16. Marvel Comics logo. At: http://pixshark.com/marvel-comics-logo-history.html [Accessed 6 May 2015]. Fig 17. Marvel Gaming logo At: http://www.legitreviews.com/marvel-heroes-2015-launches_143953 [Accessed 6 May 2015]. Fig 18. Marvel film studios logo. At: http://hdimagelib.com/marvel+studios+logo [Accessed 6 May 2015]. Fig 19. Google designs At: http://blogvecindad.com/imagenes/2009/11/googleDoodle.jpg [Accessed 13 May 2015]. Fig 20. AOL designs At: http://mediamemo.allthingsd.com/files/2009/11/AOL-logos.jpg [Accessed 13 May 2015]. Fig 21. Malaysian airlines company logo. 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