Transaction Management

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Skipjack Checklist
Date
Merchant/VAR Name
Business Contact Name
Business Contact Phone
Business Contact Email
Development Contact
Name
Development Contact
Phone
Development Contact
Email
Developer ID
Application Name
Application Version
Summary of Items to be Certified (check all that apply):
Card Entry Environment
Processor Support
Tender Types Supported
Transaction Submission
Method
Solution Installation
Special Support Items to
be Certified
Retail
E-Commerce
Mail Order
Telephone Order
Basic Processors (TSYS, Global Payments-East, ELAVON,
FTPS–Tandem, First Data–Nashville, RBS Worldpay,
Concord EFT)
Advanced Processors (Required for processing on
Paymentech-Tampa / Paymentech-Salem / ComData / FTPSIBM)
Credit
Debit (PIN-based)
Global Payments-East (Canadian Debit Only)
TSYS (U.S. Only)
Paymentech-Tampa (U.S. Only)
FTPS-IBM (U.S. Only)
Stored Value (Gift Cards)
FTPS Premier Issue
ACH
GETI (Global eTelecom, Inc.)
HTTPS POST
Authorize
Authorize API
HTTPS Batch File Submission
Authorizations
API Calls (Change Status, Recurring, etc…)
Retail API
Web Services
Online Credit Card Authorizations
Offline Credit Card Authorizations
Stored Value (Gift Card)
ACH
Single System Installation
Hosted Installation
Local Area Network Installation
Wide Area Network Installation
Web Based solution
Recurring/bill payments
Skipjack Controlled
Vendor Controlled
AVS
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Skipjack Checklist
Skipjack Settings
(These are the settings
available through the
Skipjack system. Please
indicate those that you wish
to have set at the Skipjack
level. Some of these
settings may have no
impact on the interaction
with your solution, but may
create confusion for the
merchant)
Vendor Handles AVS (recommended)
Skipjack Handles Settings (See Skipjack Settings: Account
Level Settings: AVS & Allow Voice Authorizations)
CVV2/CVC2/CID
Purchasing card
Level II processing (Level II processing available through
TSYS, First Data-Nashville, Global Payments-East, ,
FTPS-Tandem, Paymentech-Tampa, Paymentech-Salem,
Comdata)
Level III processing (Level III processing available through
TSYS, FTPS-IBM, & Paymentech – Salem. First merchant
established on each platform will need to have processor
validate Level III interchange is achieved)
Soft Descriptors (Available through: TSYS,FTPS-IBM, &
Paymentech – Salem)
Response Flags (Available for Global East and TSYS)
Velocity Checking
Verified by Visa / MasterCard Secure Code (available on TSYS,
First Data-Nashville, Global Payments-East, , FTPS-Tandem,
Paymentech–Salem & Paymentech-Tampa)
Vendor Level Settings
Response Files (Applicable to Authorize method)
Default
“Thank you for your Order”
“Invalid Field Entry”
“Invalid Credit Card”
“System Failure”
Send Customer to the following WebPages/URL
“Thank you for your Order”
“Invalid Field Entry”
“Invalid Credit Card”
“System Failure”
Email Response Templates
Success
Failure
System Failure
Backend Response URL
Allow Email Notifications
Allow merchants to submit batch files (Authorization/API
Requests)
Allow to update Batch Settlement Preferences
Allow fraud settings for merchant
Account Level Settings
Reject duplicate transactions based on order number
Allow Blind Credits
Allow Voice Authorizations
Send Email Response to Customer
Send Email Response to Merchant
Make CVV a required field
Allow Settlement above original amount
Allow credits above original amount
AVS
Domestic
Accept an Exact Match with Nine Digit ZipCode
Accept an Exact Match with Five Digit ZipCode
Accept an Address match without ZipCode
Accept a Nine Digit ZipCode match without
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Skipjack Checklist
Skipjack Settings –
Processor Specific
(These settings are only
available for specific
processors)
Settlement Settings
Reporting
Address
Accept a Five Digit ZipCode match without
Address
Accept No Address or ZipCode match
Accept when Address Not Available
Accept when Issuer System Not Available
Accept when Service is Not Supported
Accept AVS Ignore flag when sent
International
Accept an Exact Match with ZipCode match
Accept an Exact Match without ZipCode match
Accept a ZipCode match without Address
Accept when Address not Available
Accept when service is not available
Use Soft Descriptor (TSYS Only)
Use Card Authentication (TSYS & FTPS-IBM)
Use Balance Inquiry (TSYS & FTPS-IBM)
Use Reversal (TSYS Only)
Use Quasi Cash (TSYS Only)
Allow Merchant Number in authorization request (Global Only)
Check for duplicate transaction in authorization request (Global
Only)
Override duplicate transaction in authorization request (Global
Only)
Partial Approvals
Allow for real-time authorizations (FTPS-IBM Only)
Allow for recurring authorizations (FTPS-IBM Only)
Allow for batch uploads (FTPS-IBM Only)
Allow for change status authorizations (FTPS-IBM Only)
Auto-Settle
Frequency
Daily
Every 7 days
Every 14 days
Every 30 days
None
Manual Settlement
Frequency
Daily
Every 7 days
Every 14 days
Every 30 days
None
Never
Frequency
None
Settlement & Batch Time (Recommended 1 hour –
Paymentech:Salem requires 2 hours)
Settlement Time
:
(based on 24 hours)
Batch Time
:
(based on 24 hours)
Special Reporting Requests (explain in Comments:)
Recurring Billing (handled by Skipjack) Reporting
Comments:
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Skipjack Checklist
Please provide the transaction details below (check each transaction that will
be certified):
Credit Card: Swiped and key-entered
Check each transaction
type you will certify:
Transaction Type
Swiped
Skipjack Use ONLY
Check if transaction was
certified:
Keyed
Sale
Sale with AVS
Sale with CVV2/CVC2/CID
Sale with P-card Level II data
Sale with P-card Level III data
Return based on previous transaction
Return independent of previous
transaction (Blind Credit)
Sale force - prior auth (Voice Auth)
Sale void (Change Status: Delete)
Return void (Change Status: Delete)
Reversal
Debit Card: Swiped ONLY
Check each transaction
type you will certify:
Transaction Type
Skipjack Use ONLY
Check if transaction was
certified:
Sale, no cash back
Sale, with cash back
Return/Credit
Sale time-out reversal (‘Get Status’ then
take appropriate action)
Return/Credit time-out reversal (‘Get
Status’ then take appropriate action)
Reversal
ACH
Check each transaction
type you will certify:
Transaction Type
Skipjack Use ONLY
Check if transaction was
certified:
Process
Void
Override
Get Status
Stored Value (Gift Card)
(not Network Branded Gift Cards)
Transaction Type
Check each transaction
type you will certify:
Swiped
Activate
Activate with GCAuth Code
Authorize
Authorize with Security Code
Authorize with GCAuth Code
Balance Inquiry
Balance Inquiry with GCAuth Code
Close
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Keyed
Skipjack Use ONLY
Check if transaction was
certified:
Skipjack Checklist
Partial Authorize
Refund
Reload
Unload
Transaction Management
Transaction Type
Check each transaction
type you will certify:
(New application development should utilize
the Extended Functionality “Ex” features)
Get Status (all transactions types)
Change Status (Regular)
Authorize
AuthorizeAdditional
Credit
Delete
Freeze
Settle
SplitSettle
Thaw
Change Status (Ex)
AuthorizeEx
AuthorizeAdditionalEx
CreditEx
SettleEx
SplitSettleEx
Recurring Bill Payment
Add
Edit
Get
Delete
Skipjack Use ONLY
Check if transaction was
certified:
Batch Management
Check each transaction
type you will certify:
Transaction Type
Batch Settlement
Close
Get
Batch File
Upload
Authorize (Key entry only)
API (Definition required from
Vendor – Transaction
Management Types Defined)
List Transaction Management
Methods to be used in Batch
File Upload
Get Batch File Status
Get Response (Definition based on
transactions submitted in
Batch File)
Reporting
Batch
Transaction
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Skipjack Use ONLY
Check if transaction was
certified:
Skipjack Checklist
Transaction (Definition required from
vendor)
Recurring Billing Reporting
Notes to Developers:
 Developer Serial Number should be passed on all transactions and requests
 Skipjack accounts setup to use with your solution should be edited to match your Developer
Serial Number
 HTML serial numbers must be configurable within the software
 Advanced Processors need Country Code to be passed in transaction. Best practice would be to
pass Country Code for both advanced and basic processors
 There is a project in development to remove the need to denote Advanced or Basic Processor.
Once this project is complete, there will no longer be a need to specify a different URL address
for the different processors.
 Vendors who plan to support Level III Processing, PIN Debit, and/or Gift Cards, must be able to
support additional HTML Serial numbers for each of these possible payment methods
 Configuration settings for CVV2 and AVS result codes should be supported
 Any default values should match those outlined in the integration guide for Dummy Values
For Skipjack Use ONLY:
Skipjack Analyst assigned
during development phase:
Skipjack Analyst assigned
during certification phase:
Certification completed (date)
Describe any limitations or
omissions to this certification:
Software/Product Name (obtain
from Software Developer)
Software version (obtain from
Software Developer)
Other Comments
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