OPERATIONS MANAGEMENT AREA
OPM3011 Decision Techniques and Tools
Prerequisite: GEN1201 or GEN1202
Replaces OP1201 Business Quantitative Methods
The course provides the essential concepts of business mathematical methods and knowledge about computer tools
used for decision making and problem solving. It will deal with such topics as LP Solutions, Breakeven Analysis,
Sensitivity Analysis, Decision Trees, CPM/PERT, Time Series Analysis, Quantitative Forecasting Techniques,
Decision Support Systems & Spreadsheets. The course will have a lab section added to focus on application of
computer tools.
OPM3131 Introduction to Operations Management (3 Credits)
Prerequisite: GEN2402
Previously listed as OP2202
This course is an overview of the fundamentals of operations management (OM) used in service and manufacturing
organizations. OM uses analytical thinking to deal with real world problems. Students will be introduced to the
application of effective operations management techniques: productivity management, product and process design,
job design, the planning and management of materials flows, manpower and capacity planning and scheduling,
project management, and quality management.
OPM3205 Logistics and Supply Chain Management (3 Credits)
Prerequisite: OPM3131
The course reviews how organizations can gain sustainable competitive advantage in global marketplace by efficient
and effective management of supply and distribution chains. Methods and techniques to model supply chain strategy,
supply chain route analyses, supply chain outsourcing and partnering, JIT management philosophy, inventory
management and material requirement planning, warehouse operations, logistics system design, reverse logistics,
information systems for logistics, and enterprise resource planning are integrated. The course also looks at the
relevance of modern supply chain logistics in Kazakhstan and concepts of the course will be illustrated and integrated
with the particular issues facing local industries.
OP3207 Total Quality Management, 3 Credits
Prerequisites: OPM3131
This course emphasizes applications of principles and techniques of TQM to manufacturing and service
organizations. It will introduce many aspects of quality management and discusses: quality philosophies and
principles, Total Quality Management and continuous improvement, process control and improvement (Statistical
Process Control, Process Capability and Six Sigma Quality), quality design and improvement, acceptance sampling,
ISO 9000:2000 and the implementation of quality improvements.
OPM3215 Business Time Series Forecasting (3 Credits)
Prerequisites: GEN2402
The course is devoted to advanced students who would like to refine their knowledge in applied statistics. The course
consists of forecasting models and techniques, such as exponential smoothing models, ARIMA models, neural
network techniques, rule-based forecasting, business forecasting. Commercial software such as SPSS and Neural
Networks Package will be used for practical applications. Examples of time series forecasting related to marketing,
operations, and finance are provided.
OP4202 Transportation and Distribution Management, 3 Credits
Prerequisites: OPM3131
Transportation alternatives and technologies are changing very rapidly. It is necessary to study the fundamental
differences among the various transportation modes in terms of their basic cost structures, mode of transportation,
market competition and service characteristics to minimize the transportation cost as well as total logistics expenses
and reduce the shipment time. From local and international point of view this course addresses the role of
commercial transportation in logistics & business, existing transportation infrastructure, intermediaries involved in
movement of goods to and from a country, all critical routing and scheduling; shipment planning & containerization;
mode, carrier, and third-party selection; transportation regulations and documentation; transportation management
systems; and transportation organization design.
INFORMATION SYSTEMS AREA
IFS2203 Management Information Systems (3 Credits)
Prerequisite: GEN2301 or GEN1300
This course provides a broad overview of the information systems including their resources and components. In
addition the course discusses key managerial issues relating to implementation and application of information
systems in an enterprise, understanding the impact of information systems/ information technology on business
functions; outlining strategies for corporate growth based on the effective use and management of information
systems; analyzing business problems and developing the design for relevant information systems solutions;
understanding how information systems can be used to transform business processes and provide more effective
management control and decision systems.
IFS3202 Database Management Systems in Business (3 Credits)
Prerequisite: GEN2301 or GEN1300
The Database plays a key role in business management. Management without the support of right Database is
unthinkable. This course provides hands-on-training of the tools and techniques of designing, implementing,
modifying and accessing enterprise databases. The course demonstrates how the database technologies may be
effectively used to manage business operations, marketing products and services, and maintain customer relations.
The course involves students to design databases for real business tasks, implement simple database environment
using available facilities. The course will cover physical database & DBMS implementation (storage and index
structures, system catalog, query optimization, transaction processing, concurrency control, database recovery,
security & authorization), and other related topics.
IFS3208 Data Communication and Networking, 3 Credits
Prerequisite: IFS2203
The course presents basic knowledge of communication systems as one of the largest computer science fields. It
covers systematic methods for classification of the present and future development of computer communication;
changes in the infrastructure of information and communication systems, distributed systems, open systems,
architectures as blueprint for open systems; communication networks for local area environments (within
organizations) and for wide area environments (between organizations); and communication services in local and
wide area networks. In addition course will introduce networking models, intranet and ethernet and their use in Ebusiness and E-commerce.
IFS3211 Information System Security, 3 Credits
Prerequisites: IFS2203
The course will cover information security aspects, information network security aspects and Information Technology
aspects. These aspects will include security processes, security tools and techniques, security standards, responsibility
centers, implantations issues & processes, total cost of ownership and advantages to the organization. In addition
courses will provide detailed analysis of various options available in the market for implementing security
infrastructure in a global environment.
IFS4202 Management of E-Business Systems, 3 Credits
Prerequisites: IFS2203
This course teaches the students how the new information and communication technology (NICT), such as
broadband, mobile communications and the Internet, can be used to develop and improve business processes (EBusiness) that cut costs increase revenue and reduces time of doing business across the globe. It empowers the
students to develop the necessary analytical skills to distinguish the value from the hype of the New Economy. Upon
completion of this course, students should be able to find out: how leading companies and new ventures do business
on the Internet? What are the various business models of E-Business? What are the rules of competition of EBusiness and how they affect the relationships, profitability and stock prices? How to formulate best-fit E-Business
strategies not only for the commercial firms, but also for the management of not-for-profit service sector
organizations like government, healthcare and other public utility services? How NICT can be used to create
sustainable businesses for Kazakhstan?
COMPUTER INFORMATION TECHNOLOGY AREA
CIT2731 Business Graphics (3 Credits)
Prerequisites: GEN1300 or GEN2301
This course involves studies of computer graphics software; basis of computer graphics: vector, bitmap (raster), 2-, 3dimensional software packages, graphics coding, etc. The course is emphasized on the use of computer graphics in
business (design of business cards, logo, booklets, leaflets, animated banners, billboards, etc.) with Corel Draw 12,
Corel Draw X5 as software package “3 in 1” combining vector and bitmap graphics facilities (drawing with Corel
Draw, image modifying with Corel Photo Paint, animating with Corel R.A.V.E.)
CIT2733 Survey Research with SPSS (3 Credits)
Prerequisites: GEN1300 or GEN2301 and GEN2400 or GEN2401 or GEN2402
This course is providing the essential introduction to various functions of SPSS such as data management, data
analysis, plotting graphs, creating reports, etc. It is especially focused on survey research that covers critical topics
such as how to design a questionnaire, to code and enter responses, to transfer (exchange) data to/from different file
formats, to manipulate and analyze data with different approaches, methods, and eventually to prepare a final report
that concisely and clearly summarizes results. At the end of the course, a group project will be assigned to conduct
virtual survey on the business subject.
CIT3734 Web Design (3 Credits)
Prerequisites GEN1300 or GEN2301
This course provides knowledge about Web Design principles. In this course students will learn the fundamentals of
web site design. Topics include publishing Web sites, updating web sites, Internet technologies. Topics include an
overview of the www, e-mail, browsers, basic web page elements and organization of virtual communities. In the
course software for web site development such as MS FrontPage and Dream Weaver are taken as tools.