THE IIA’S CIA LEARNING SYSTEMTM Audit Engagement Overview Plan Perform Communicate Monitor Research and apply Standards Maintain fraud awareness Assess risk Collect, evaluate, analyze, interpret data. Develop workpapers. www.LearnCia.com Report findings, conclusions, recommendations. Part 2, Section A, Overview Monitor engagement outcomes. Part 2 A – 1 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Section Topics 1. Research and apply appropriate international standards 2. Maintain an awareness of the potential for fraud when conducting an engagement 3. Collect data 4. Evaluate the relevance, sufficiency, and competence of evidence 5. Analyze and interpret data 6. Develop working papers 7. Review working papers www.LearnCia.com 8. Communicate interim progress 9. Draw conclusions 10. Develop recommendations when appropriate 11. Report engagement results 12. Conduct client satisfaction survey 13. Complete performance appraisals of engagement staff Part 2, Section A Part 2 A – 2 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Which parts of the International Professional Practices Framework are mandatory for IIA members? (Select all that apply.) I. Definition of internal auditing II. Code of Ethics III. Standards IV. Practice Advisories V. Practice Guides and Position Papers Answer: I, II, and III www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 3 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Internal Auditing: IIA Definition “Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organization’s operations. It helps an organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.” www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 4 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Which of the four principles underlying The IIA Code of Ethics is missing from the following list? Integrity Objectivity Confidentiality Competency www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 5 V3.0 THE IIA’S CIA LEARNING SYSTEMTM IIA Code of Ethics Integrity Objectivity Confidentiality Competency 1.1. Perform work with honesty, diligence, and responsibility. 2.1. Avoid acts or relationships that impair unbiased assessment, including those that conflict with the organization’s interests. 3.1. Be prudent in use and protection of information acquired in the course of duties. 4.1. Engage only in services for which you have the knowledge, skills, and experience. 3.2. Do not use information for personal gain, contrary to the law, or to the detriment of legitimate and ethical objectives of the organization. 4.2. Perform internal auditing services in accordance with the Standards. 1.2. Observe the law and make disclosures expected by the law and the profession. 1.3. Avoid illegal activity or acts that are discreditable to the IA profession or to the organization. 1.4. Respect and contribute to legitimate and ethical objectives of the organization. www.LearnCia.com 2.2. Accept nothing that might impair professional judgment. 2.3. Disclose all material facts known that, if undisclosed, may distort reporting. Part 2, Section A, Topic 1 4.3. Continually improve proficiency and effectiveness and quality of services. Part 2 A – 6 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What should you do when confronted by an ethical dilemma that can’t be resolved by reference to any of the specific Rules of Conduct? Answer: Apply the four principles to determine an ethical course of action. www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 7 V3.0 THE IIA’S CIA LEARNING SYSTEMTM The IIA’s Standards: 3 Types Attribute Standards Characteristics of organizations and parties performing internal audit services www.LearnCia.com Performance Standards Descriptions of the nature of internal audit services and quality criteria for service performance measurement Part 2, Section A, Topic 1 Implementation Standards Mandatory instructions for implementing Attribute and Performance Standards for assurance and consulting engagements Part 2 A – 8 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Which list describes assurance audit services and which describes consulting audit services? Answer: Assurance Consulting • Objective assessment of evidence. • Independent opinion or conclusions about a process, system, etc. • Internal auditor determines nature and scope. • Three parties generally involved. www.LearnCia.com • Advisory engagement. • Requested by client. • Nature and scope subject to client-auditor agreement. • Two parties generally involved. Part 2, Section A, Topic 1 Part 2 A – 9 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Engagement Examples Assurance Engagements • • • • • • Financial assurance Controls assurance Information technology (IT) Compliance Operations Integrated www.LearnCia.com Consulting Engagements • Management requests • Due diligence assignments in mergers and acquisitions Part 2, Section A, Topic 1 Part 2 A – 10 V3.0 THE IIA’S CIA LEARNING SYSTEMTM IIA Nonmandatory Guidance: Three Types Practice Advisories • IIA-sanctioned best practices • Address approach, methodology, and considerations Practice Guides Detailed guidance for internal audit activities (e.g., processes and procedures—tools and techniques, programs, and approaches) Position Papers Statements to assist a wide range of interested parties www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 11 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Other Relevant Standards US Racketeer Influenced and Corrupt Practices Act (RICO) Treadway SarbanesCOSO for Commission Oxley Act small Report business (COSO) COSO Internal COSO • Revised US Foreign Control— Enterprise Yellow Book Corrupt Integrated Risk standards Practices Framework Management— • Auditing Act (FCPA) (revised 1994) Integrated Standard Framework Number 5 (AS5) www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 12 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Sarbanes-Oxley Act’s Impact • Outside auditor may not also do internal audits; cosourcing is acceptable. • Audit committee shall: – Appoint, compensate, etc., the outside auditor. – Contain only independent members (no consulting fees accepted). – Contain at least one financial expert (or disclose as to why not). – Establish procedures for monitoring controls, handling complaints, etc. • All SEC filings must contain an internal control report. www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 13 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Auditing Standard Number 5 (AS5) “Top-down, risk-based approach” • Clarifies how entity level controls should be used in performing an integrated audit • Broadens the expected use of the work of other external auditors beyond internal auditors • Allows increased use of work of others by external auditors as the level of risk decreases • Requires that an understanding of the flow of transactions be obtained • Excuses walkthroughs if external auditors can rely on the work performed by internal audit in this area www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 14 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Committee of Sponsoring Organizations (COSO) Internal Control—Integrated Framework* Enterprise Risk Management— Integrated Framework 1 Control environment 1 Internal environment 2 Risk assessment 2 Objective setting 3 3 Event identification Control activities 4 Information and communication 5 Monitoring 4 Risk assessment 5 Risk response 6 Control activities 7 Information and communication *Same components for 2006 “Internal Control Over Financial Reporting” for smaller public companies www.LearnCia.com 8 Monitoring Part 2, Section A, Topic 1 Part 2 A – 15 V3.0 THE IIA’S CIA LEARNING SYSTEMTM The COSO Challenge: Take a Broader View of Control Environment Financial statements www.LearnCia.com + “Tone at the top” Ethics Competency Human resource policies Corporate culture Part 2, Section A, Topic 1 Part 2 A – 16 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Are there sets of standards similar to COSO that apply outside the US? Sample answer: Yes, for example, CoCo in Canada and the Cadbury Commission’s model in the UK. www.LearnCia.com Part 2, Section A, Topic 1 Part 2 A – 17 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Name at least four specific actions every internal auditor should be able to accomplish regarding fraud. Answer: • Notice indicators of fraud. • Design appropriate steps to address significant risk of fraud. • Employ audit tests to detect fraud. • Determine if any suspected fraud merits investigation. www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 18 V3.0 THE IIA’S CIA LEARNING SYSTEMTM IPPF Glossary Definition of Fraud “Any illegal act characterized by deceit, concealment, or violation of trust. These acts are not dependent upon the application of threat of violence or of physical force. Frauds are perpetrated by parties and organizations to obtain money, property, or services; to avoid payment or loss of services; or to secure personal or business advantage.” www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 19 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some examples of the two major types of fraud listed below? Fraud perpetrated to the detriment of the organization Sample answer: • • • • Bribes and kickbacks Diverting profitable transactions Embezzlement Intentional concealment of events, etc. • Submitting claims for goods or services not provided www.LearnCia.com Fraud perpetrated on behalf of the organization Sample answer: • Improper payments to government officials • Intentional, improper valuations • Intentional, improper transfer pricing • Sale or assignment of fictitious assets Part 2, Section A, Topic 2 Part 2 A – 20 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some examples of red flags indicating the potential for fraud? Sample answer: Loose internal controls, poor management philosophy, poor financial position, low employee morale, confusion about ethics, lack of background checks in hiring, lack of employee support programs. www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 21 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What three conditions suggest the possibility of fraud? Answer: • Opportunity (e.g., poor control design) • Motive (e.g., desire for power, greed, pressure) • Rationalization (“I’m entitled.”) www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 22 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Design Appropriate Engagement Steps What would tempt employees here? How about managers? www.LearnCia.com What controls pass a costbenefit analysis? Part 2, Section A, Topic 2 What are the e-commerce implications? Part 2 A – 23 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question The internal auditor needs authority to take necessary engagement steps. What are some specific powers the internal auditor should seek from management? Sample answer: Authority to review annual reports, audit consulting contracts, review executive-approved transactions, have access to the board’s actions, review transactions with subsidiaries and associated organizations, test documentation supporting financial reports, monitor compliance of record-retention policies, ask about political contributions, review expense accounts, monitor conflicts of interest. www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 24 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Analytical Tools for Fraud Tests What’s the ratio of A to B? (proportional analysis) Condition A Does this change in a trend have a reasonable explanation? (trend analysis) Will computer analysis make testing more efficient and effective? (verifying transactions with computers) Outcome B www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 25 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Which of the following statements best describes continuous auditing? A. Research to identify a root cause B. Software that runs on an ongoing basis C. Ratio analysis of high risks D. Comparative transactions Answer: B. Continuous auditing (or continuous monitoring) uses computerized techniques to perpetually audit the processing of business transactions. www.LearnCia.com Part 2, Section A, Topic 2 Part 2 A – 26 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Name several major types of audit evidence and give examples of each. Sample answer: Physical evidence (e.g., stored media, security system in operation) Documentary evidence (e.g., letters, e-mails, memos, invoices) Representations or testimonial evidence (responses to inquiries supported by documentation) Analytical evidence (e.g., computations, reasoning, analytical audit tests) www.LearnCia.com Part 2, Section A, Topic 3 Part 2 A – 27 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Persuasive Evidence Relevant Reliable Must be pertinent Must come to audit objective from credible and logically source support internal auditor’s conclusion or advice www.LearnCia.com Sufficient Should be enough evidence; different but related pieces of evidence should corroborate each other Part 2, Section A, Topic 3 Part 2 A – 28 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Match the type of legal evidence on the left with its description on the right. B Secondary A. Generally documentary F Corroborative B. Copy of a document or oral evidence of contents A Best D Conclusive H Hearsay G Opinion E C C. Eyewitness testimony, for example D. Leads to only one conclusion E. Proves an intermediate fact F. Supplemental supporting evidence G. Usually admissible only when provided by experts Circumstantial H. Secondhand; generally ruled inadmissible in court Direct www.LearnCia.com Part 2, Section A, Topic 3 Part 2 A – 29 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Other Concerns About Evidence Will the evidence be available when I need it for testing? Can I use the evidence without violating confidentiality (Code of Ethics)? Will I have access to the evidence without interference? www.LearnCia.com Part 2, Section A, Topic 3 Part 2 A – 30 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Define sufficiency, competence (reliability), and relevance in regard to audit evidence. Sample answer: Sufficient evidence—Factual, adequate, and convincing so that a prudent, informed person would reach the same conclusion as the auditor. Competent (called “reliable” in Standards) evidence— Reliable and best obtainable through the use of appropriate techniques. Relevant evidence—Supports engagement observations and recommendations and is consistent with engagement objectives. www.LearnCia.com Part 2, Section A, Topic 4 Part 2 A – 31 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Evidence-Gathering Techniques What are appropriate times to use: • Inquiry? • Observation? • Inspection? • Vouching? • Tracing? • Re-performance? • Analytical procedures? • Confirmation? www.LearnCia.com Part 2, Section A, Topic 4 Part 2 A – 32 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Reinforcing Activity 2-1 Part 2, Section A, Topic 4 Evaluate the Relevance, Sufficiency, and Competence of Evidence www.LearnCia.com Part 2, Section A, Topic 4 Part 2 A – 33 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Assumed: Variety of techniques for gathering data; solid basis for determining conclusions. Question: What are some conditions the internal auditor discovers by using analytical procedures? Sample answer: • Unexpected differences • Absence of expected differences • Potential errors • Potential irregularities or illegal acts • Other unusual or nonrecurring transactions and events www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 34 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question The heart of analysis is comparison. What are some types of comparisons used to analyze and interpret audit evidence? Sample answer: • Comparison of current to prior period • Comparison of current period to budget or forecast • Comparison of financial data to nonfinancial data • Study of relationships among elements of information (e.g., interest expense to debt balance) • Comparison of one organizational unit’s performance to another unit’s • Comparison of organization to industry benchmark www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 35 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Define and provide examples of two types of ratio analysis. Sample answer: Two commonly used types of ratio analysis are 1) common-size statements, with all statement items formulated as ratios with a common denominator, and 2) financial ratios used to evaluate organizational structure and performance (debt/equity, price/earnings, etc.). www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 36 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Provide a definition and some examples of trend analysis. Sample answer: Trend analysis traces relationships over time and is the analytical technique most commonly used by internal auditors. Some trends analyzed include revenues, expenses, same-store sales, store openings; trends in ratios are also subject to analysis. www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 37 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Give a brief definition of regression analysis. Sample answer: Statistical technique used to measure the amount of change in one value caused by change in another. 70,000 60,000 Sales 50,000 Revenues 40,000 (USD) 30,000 20,000 10,000 0 20 40 60 80 100 120 140 Marketing Expenditures (USD) www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 38 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some common types of analytical comparisons? Sample answer: Period-to-period comparisons of performance— quarter to quarter, etc. Comparisons of actual revenues, profits, etc. to budgets and forecasts Comparisons with other causal factors such as benchmarks or best practices www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 39 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Other Analytical Considerations • • • • • Significance of the area under examination Degree of risk in the area under examination Availability and reliability of information Prediction of analytical results Availability and comparability of information regarding the industry in which the organization operates • Extent to which engagement procedures support results www.LearnCia.com Part 2, Section A, Topic 5 Part 2 A – 40 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Standard 2330 “Internal auditors must document relevant information to support the conclusions and engagement results.” 2330.A1—CAE controls access to engagement records and obtains approval of senior management and/or legal counsel prior to releasing records. 2330.A2—CAE must develop retention requirements consistent with organization and regulatory requirements. 2330.C1—CAE must develop policies for retention and release of records (internal and external). www.LearnCia.com Part 2, Section A, Topic 6 Part 2 A – 41 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are the purposes of working papers? Support engagement communications. Aid engagement planning, performance, and review. Document achievement of engagement objectives. www.LearnCia.com Facilitate third-party reviews. Provide basis for quality assurance and improvement program. Demonstrate compliance with Standards. Part 2, Section A, Topic 6 Part 2 A – 42 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Documenting the Engagement (PA 2330-1) Working papers document all aspects of the engagement process from planning to communicating results. The organization, design, and content of engagement working papers depend on the engagement’s nature and objectives and the organization’s needs. Internal audit activity determines the media used. www.LearnCia.com Part 2, Section A, Topic 6 Part 2 A – 43 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Necessary Working Paper Contents • Should contain all the work done during the engagement • Should document the audit’s objectives and methods so thoroughly that a new auditor, added to the project at any point, could fully comprehend the engagement from the working papers and bring the audit to a successful conclusion www.LearnCia.com Part 2, Section A, Topic 6 Part 2 A – 44 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Working Paper Format Engagement identification; description of contents or purpose Signature or initials of IA performer and date Index or reference number of the working paper Explanation of verification (tick marks, etc.) Clear identification of data sources Summaries www.LearnCia.com Part 2, Section A, Topic 6 Part 2 A – 45 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Who is responsible for control of working papers, and why is control a significant concern? Answer: CAE is responsible for retention policies (2330.A1). Issues: Crucial to engagement success or survival and may contain confidential information. www.LearnCia.com Part 2, Section A, Topic 6 Part 2 A – 46 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Engagement Supervision Span of CAE Engagement Supervisory Responsibility Assures that engagement has been carried out according to high quality standards, objectives achieved, staff evaluated for professional development. www.LearnCia.com Part 2, Section A, Topic 7 Part 2 A – 47 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Elements of Proper Engagement Supervision • Trained auditor—knowledge, skills, and competencies to perform. • Proper instructions during the planning and approval of engagement program. • Program is completed and modified using accepted practices. • Communications are accurate, objective, clear, concise, constructive, and timely. • Engagement objectives are met. • Opportunities for developing auditors’ knowledge, skills, and competence. • Working papers support observations, conclusions, and recommendations. www.LearnCia.com Part 2, Section A, Topic 7 Part 2 A – 48 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some reasons for filing an interim report? Sample answer: To alert management to information too important to put on hold, including information that requires immediate attention, a change in scope, and strong suspicion of fraud. (See PA 2410-1.) www.LearnCia.com Part 2, Section A, Topic 8 Part 2 A – 49 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Findings should be based on solid facts. What are the five parts of a finding? Internal Audit Finding www.LearnCia.com Part 2, Section A, Topic 9 Facts Recommendation Facts Effect Facts Cause Facts Condition Facts Criteria Facts Answer: Part 2 A – 50 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Recommendation Considerations The course of action that is most practical and economical in correction of the disparity The objectives that should be kept in mind when recommending corrective action The considerations for management in setting forth an improved course of action The open choices and how they measure up when compared with the objectives The best choice with the least unsatisfactory side effects The mechanism that should be suggested to control the corrective action after it is taken www.LearnCia.com Part 2, Section A, Topic 9 Part 2 A – 51 V3.0 THE IIA’S CIA LEARNING SYSTEMTM The Nature of Audit Opinions (PA 2410-1) Your program objectives do/do not conform to organizational objectives. www.LearnCia.com Your organizational objectives are/are not being met. Part 2, Section A, Topic 9 The activity reviewed in this internal audit is/is not functioning as intended. Part 2 A – 52 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Reinforcing Activity 2-2 Part 2, Section A, Topic 9 Draw Conclusions www.LearnCia.com Part 2, Section A, Topic 9 Part 2 A – 53 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Recommendation Do’s & Don’ts Do Incorporate audit conclusions and opinions. Don’t Tell management how to manage. Do Call for action. Do Suggest options to achieve desired results. Do Make either general or specific suggestions. Do Consult with management. Do Obtain agreement on results and action plan to improve operations. Do Document disagreement. www.LearnCia.com Part 2, Section A, Topic 10 Part 2 A – 54 V3.0 THE IIA’S CIA LEARNING SYSTEMTM SMART Model for Composing Recommendations S Specific M Measureable A Action-oriented R Relevant T Time-based www.LearnCia.com Part 2, Section A, Topic 10 Part 2 A – 55 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Reinforcing Activity 2-3 Part 2, Section A, Topic 10 Develop Recommendations When Appropriate www.LearnCia.com Part 2, Section A, Topic 10 Part 2 A – 56 V3.0 THE IIA’S CIA LEARNING SYSTEMTM The Engagement’s Finale Rough draft Exit conference Discuss conclusions and recommendations. Final report Resolve misunderstandings or misinterpretations. Agree on possible solutions to identified problems. Express appreciation to client for cooperation in the audit. www.LearnCia.com Part 2, Section A, Topic 11 Part 2 A – 57 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Exit Conference Best Practices Ensure the right people attend. Provide the necessary documents in advance. Set the agenda and manage the meeting. Explore and resolve as many issues as possible. Provide clear messages, even about difficult issues. Thank the audit customer for cooperation. Hold a post-meeting debriefing with the audit team. www.LearnCia.com Part 2, Section A, Topic 11 Part 2 A – 58 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question According to PA 2440-1, you should obtain management response before issuing final communications. What are some reasons for doing so? Sample answer: Improves chances of serious discussion, resolving misunderstandings, and ultimately gaining positive action on recommendations. www.LearnCia.com Part 2, Section A, Topic 11 Part 2 A – 59 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some suggestions for making delivery of the final report successful? Sample answer: • Assume partnership with the client. • Move from general to specific. • Start and end on a positive note. • Present opportunities—but be realistic. • Emphasize the “effects” aspect of findings. www.LearnCia.com Part 2, Section A, Topic 11 Part 2 A – 60 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Final Report Format (PA 2410-1) Engagement purpose Engagement scope Results Background Summaries Client accomplishments Client views www.LearnCia.com Part 2, Section A, Topic 11 Part 2 A – 61 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question Who should approve the final report and to whom should it be distributed? Answer: • CAE should approve and sign report and be responsible for distribution. • Recipients should include those who can take corrective action. Higher-ups may receive summaries, and communications can go to external auditors, the board, and appropriate others. www.LearnCia.com Part 2, Section A, Topic 11 Part 2 A – 62 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some questions the internal auditor should ask the engagement client? Sample answer: • • • • • • • • • Were your expectations positive or negative? Did we confirm, exceed, or fail to meet expectations? Was the audit conducted professionally? Was the audit disruptive? Did we honor your schedule requests? Was the audit performed in a timely manner? Did your staff and management have good relations with audit staff? Did you request assistance? Was it provided? Did the audit findings help you improve in desired areas? How could we improve our engagement performance? www.LearnCia.com Part 2, Section A, Topic 12 Part 2 A – 63 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Dual Track for Performance Appraisals (Standard 1300—Quality Assurance) Annual performance appraisal (CAE) Annual performance appraisal (CAE) Post-audit appraisal (auditor-in-charge) Post-audit appraisal (auditor-in-charge) Post-audit appraisal (auditor-in-charge) www.LearnCia.com Part 2, Section A, Topic 13 Part 2 A – 64 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Internal Audit Designated Competencies Interpersonal skills Tools and techniques Competency Categories Internal audit standards, theory, and methodology www.LearnCia.com Knowledge areas Part 2, Section A, Topic 13 Part 2 A – 65 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some strong and weak points of postengagement performance reviews? Sample answer: Strong Immediate, based on fresh impressions www.LearnCia.com Weak Wide variation for different audits, different reviewers Part 2, Section A, Topic 13 Part 2 A – 66 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Discussion Question What are some issues that should be discussed in the post-engagement performance review? Sample answer: • Quantity of work • Quality of work: — Accurate computations — Appropriate tests — Thorough fieldwork — Useful final working papers — Written and oral presentations www.LearnCia.com • • • • Grasp of procedures People skills Technical skills Business knowledge Part 2, Section A, Topic 13 Part 2 A – 67 V3.0 THE IIA’S CIA LEARNING SYSTEMTM Face-to-Face Meeting Guidelines Schedule in Begin with advance. an outline. “How’s Thursday at 4:00 p.m.?” www.LearnCia.com “You did a very professional job, for the most part…” Ask for selfassessment. Give honest appraisal. End with a summary. “What do you think were your strong points and what are your areas for development?” “Can we talk about a few more effective techniques you can use in the future?” “Let’s review main points and commitments for development.” Part 2, Section A, Topic 13 Part 2 A – 68 V3.0 THE IIA’S CIA LEARNING SYSTEMTM End of Section A Questions? www.LearnCia.com Part 2, Section A Part 2 A – 69 V3.0