11. Building Information Systems

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Chapter 4

Telecommunications, the Internet,

Intranets, and Extranets

An Overview of Telecommunications

Telecommunications: the electronic transmission of signals for communications

Telecommunications medium: anything that carries an electronic signal and interfaces between a sending device and a receiving device

Telecommunications System Components

Channel Bandwidth

 Telecommunications professionals consider the capacity of the communications path or channel when they recommend transmission media for a business

Channel bandwidth: the rate at which data is exchanged over a communication channel

 Usually measured in bits per second (bps )

Types of Signals

Analog signal

 Continuous waveform

 Passes through communications medium

 Used for voice communications

Digital signal

 Discrete waveform -- Transmits data coded into two discrete states as 1-bits and 0-bits

 Used for data communications

Modem

 Translates computer’s digital signals into analog and vice versa

Communications Media

Telecommunications Hardware

Table 4.3: Common Telecommunications Devices

Services

Digital subscriber line (DSL): telecommunications service that delivers high-speed Internet access to homes and small businesses over the existing phone lines of the local telephone network

 All major long distance carriers offer wireless telecommunications services that enable you to place phone calls or access the Internet

Networks and Distributed Processing

Computer network: the communications media, devices, and software needed to connect two or more computer systems and/or devices

 Network nodes: the computers and devices on the networks

Network Types

 Personal area network (PAN)

 Local area network (LAN)

 Metropolitan area network

(MAN)

 Wide area network (WAN)

 International networks

 Mesh networking

Distributed Processing

Centralized processing: all processing occurs in a single location or facility

Decentralized processing: processing devices are placed at various remote locations

Distributed processing: computers are placed at remote locations but connected to each other via a network

Client/Server Systems

Client/Server system: multiple computer platforms are dedicated to special functions, such as database management, printing, communications, and program execution

Communications Software and Protocols

Communications protocol: a set of rules that govern the exchange of information over a communications channel

 Protocols govern several levels of a telecommunications network, such as:

 Hardware device level Wireless communications protocols are still evolving as the industry matures

 Application program level

Communications Software

Network operating system (NOS):

systems software that controls the computer systems and devices on a network and allows them to communicate with each other

Network-management software: software that a manager uses on a networked desktop

 Monitors the use of individual computers and shared hardware

(such as printers)

 Scans for viruses

 Ensures compliance with software licenses

Use and Functioning of the Internet

Internet: a collection of interconnected networks, all freely exchanging information

 ARPANET

 The ancestor of the Internet

 A project started by the U.S. Department of Defense (DoD) in

1969

Internet Protocol (IP): communication standard that enables traffic to be routed from one network to another as needed

How the Internet Works

 The Internet transmits data from one computer (called a

host) to another

 If the receiving computer is on a network to which the first computer is directly connected, it can send the message directly

 Data is passed in chunks called packets

 Transmission Control Protocol

(TCP): widely used transport-layer protocol that is used in combination with IP by most

Internet applications

 Uniform Resource Locator (URL): an assigned address on the

Internet for each computer

 If the receiving computer is not on a network to which the sending computer is connected, the sending computer relays the message to another computer that can forward it

How the Internet Works

 Accessing the Internet

 Connect via LAN server

 Connect via Serial Line

Internet Protocol

(SLIP)/Point-to-Point

Protocol (PPP)

 Connect via an online service

 Several other ways to connect

 Example: WAP

Internet Service Providers

Internet service provider (ISP): any company that provides individuals or organizations with access to the Internet

 Most charge a monthly fee

 Many ISPs and online services offer broadband Internet access through digital subscriber lines (DSLs), cable, or satellite transmission

The World Wide Web

 The Web, WWW, or W3

 A menu-based system that uses the client/server model

 Organizes Internet resources throughout the world into a series of menu pages, or screens, that appear on your computer

Hypermedia: tools that connect the data on Web pages, allowing users to access topics in whatever order they want

 Hypertext Markup Language

(HTML): the standard page description language for Web pages

HTML tags: codes that let the

Web browser know how to format text - as a heading, as a list, or as body text - and whether images, sound, and other elements should be inserted

Web Browsers

Web browser: software that creates a unique, hypermedia-based menu on a computer screen, providing a graphical interface to the Web

 The menu consists of graphics, titles, and text with hypertext links

 Popular Web browsers: Microsoft Internet Explorer,

Netscape Navigator, Mozilla Firefox, Apple Computer’s

Safari

Search Engines and Web Research

Search engine: Web search tool

 Examples: Yahoo.com,

Google.com

 Most search engines are free

 Searches can use words, such as AND and OR to refine the search

Meta-search engine: submits keywords to several individual search engines and returns results from all these search engines

Internet Cell Phones and Handheld

Computers

 Some cell phones can be connected to the Internet to:

 Search for information

 Buy products

 Chat with business associates and friends

 Handheld computers and other devices can be connected to the Internet using phone lines or wireless connections, such as Wi-Fi

Intranets and Extranets

 Intranet

 Internal corporate network built using Internet and World

Wide Web standards and products

 Used by employees to gain access to corporate information

 Reduces need for paper

 Extranet

 A network based on Web technologies that links selected resources of a company’s intranet with its customers, suppliers, or other business partners

 Virtual private network

(VPN): secure connection between two points across the

Internet

Tunneling: process by which

VPNs transfer information by encapsulating traffic in IP packets over the Internet

Net Issues

 Management issues

 No centralized governing body controls the Internet

 Service and speed issues

 Web server computers can be overwhelmed by the amount of

“hits” (requests for pages)

 Privacy, fraud, security, and unauthorized Internet sites

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