Cisco Connected Government Technical Overview: Administrative Agencies July 2006 Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 1 Agenda • Connected Government Overview • Overview of Cisco Connected Government—Intra-agency Roadmap • Overview of Cisco Connected Government—Interagency Roadmap • Mapping Administrative Agencies’ Case Studies to the Phases of Cisco Connected Government • Why Cisco? • Discussion Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 2 Connected Government Overview Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 3 Agency Drivers for Change Intra-agency/Interagency Collaboration • Enable interoperable communications to support constituent services, agency collaboration, and joint operations Infrastructure Sharing • Foster sharing of physical resources and equipment (e.g., incident command vehicles, aircraft, etc.) across agencies to reduce costs Information Sharing • Improve operational efficiency by providing equal interagency access to critical information Services Sharing • Consolidate common government services to enhance operational efficiency Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 4 What Is a Connected Government? • All branches of government support the controlled flow of information • Services reach constituents when they need them, where they need them, and in the way they need them • Services reach more constituents with less cost • Government is engaged with constituents Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 5 Overview of Cisco Connected Government • Reference network and application architectures with a corresponding roadmap • Roadmap transitions governments through a multiphase approach, synchronized with process change • Connected Government Assessment Tool Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 6 Application Layer Interactive Services Layer Networked Infrastructure Layer PLM HCM CRM Business Applications Procurement ERP SCM Collaboration Layer Services Sharing Information Sharing Infrastructure Sharing Service-Oriented Network Architecture Achieves an Intelligent Network Instant Messaging Unified Messaging Meeting Place Collaboration Applications IPCC IP Phone IP/TV ® Session Number Presentation_ID Application-Enhancing Services Collaboration-Enhancing Services InfrastructureEnhancing Services Security Services Mobility Services Storage Services Voice Services Computer Services Adaptive Policy Traditional Architecture and Service-Oriented Architecture Identity Services Network Virtualization Services Campus Branch Server © 2006 Cisco Systems, Inc. All rights reserved. Places in the Network Data Center MAN / WAN Storage Teleworker Devices Cisco Public 7 Phased Value of Connected Government: Roadmap for Agencies to Achieve Their Mission Interagency Services Sharing and Information Sharing Business Value Inter-Organizational Focus Mission: Intra-Organizational Focus Mission: Improve information exchange (contracts, services, assets/inventory, suppliers) Mission: Improve operations in the near term Offer shared services between agencies or reduce operating expenses by outsourcing Operational Effectiveness and Efficiency Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 8 Phased Value of SONA Connected Government: Roadmap for Agencies to Achieve Their Mission, cont’d Intra-Agency Mobility (Interoperability) Interagency Collaboration Interagency Infrastructure Sharing Business Value Intra-Agency Collaboration Security Services Security Services (VPN) Voice Collaboration Services (VPN) Voice Collaboration Services Mobility Services Security Services Application Delivery Services Interagency Services Sharing and Information Sharing Application Protocol Optimization Virtualization 2 3 4 5 6 Identity Services Operational Effectiveness and Efficiency Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 9 Phased Value of SONA Connected Government: Roadmap for Agencies to Achieve Their Mission, cont’d Intra-Agency Mobility (Interoperability) Interagency Collaboration Interagency Infrastructure Sharing Business Value Intra-Agency Collaboration Data storage costs reduced by 50% 30% drop in communication costs 1/10 cost of new locations 3 hours saved per field worker per day Government officers remain in the field instead of at HQ doing paperwork Constituent services designed around life events, not government organizations Interagency Services Sharing and Information Sharing Estimated savings of $5B in US Federal New business models and service offerings enabled Communications annual savings of 80% for services delivery 2 3 4 5 6 Improved continuity and interoperable communications Operational Effectiveness and Efficiency Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 10 Overview of Cisco Connected Government— Intra-agency Roadmap Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 11 Phase 1: “Siloed” Information and Communications Systems • Duplicate systems, resources, information, and processes designed for independent operation within each agency • Prerequisites to enter next phase Ensure quality of service (QoS) Achieve high network availability Establish robust, integrated network security Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 12 Phase 1: “Siloed” Information and Communications Systems, cont’d Limited Connectivity Connectivity to Data toCenter the Is Data Center Potential Single Point of Failure No Integrated Security Network at Risk Network Downtime Limited Network Redundancy DMZ Si Data Center Increased Cost Separate Voice andand Data Complexity Network Agency Headquarters Public Switched Telephone Network (PSTN) Mobile Network Session Number Presentation_ID Leased Lines Interne t © 2006 Cisco Systems, Inc. All rights reserved. Lack of Any-to-Any Voice, Limited Mobile Data Video, or Access Data Real-Time Communication Branch Office Cisco Public 13 Getting Out of the Silos— Laying the E-Government Foundation High Availability Security Services Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Collaboration Applications Voice and Collaboration Services Cisco Public 14 High Availability: Resilient Network Design Device-Level Resilience Network-Level Resilience Systems-Level Resilience • AutoSecure, Warm Reload, Control Plane Policing, Nonstop Forwarding/Stateful Switchover (NSF/SSO), Switch Cluster, Configuration Rollback, Fault Containment, and Generic Online Diagnostics • Routing Protocol and Spanning-Tree Enhancements, Cisco EtherChannel® Technology, MPLS Traffic Engineering, Gateway Load Balancing Protocol (GLBP)/Hot Standby Routing Protocol, Multilink Point-to-Point Protocol, Dial-On-Demand Routing, and Resilient Packet Ring • Survivable Remote Site Telephony (SRST), Central Office–Based Gateways, Teleworker, Advanced Worm Mitigation, Call-Center Resiliency, and User Mobility Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 15 Cisco Convergent Communications and Collaboration Applications Completely Flexible, Resilient, and Secure Suite of Communications and Collaboration Applications that Scale and Adapt to the Needs of Any Organization Applications Endpoints Call Control Infrastructure • Workplace services • Voice mail and unified messaging • Emergency responder • Customer contact • Rich-media conferencing • IP phones • Wireless phones • Cisco® IP Communicator • Cisco VT Advantage • Hosted call control • Cisco CallManager • Cisco CallManager Express • Integrated services routers • Intelligent network infrastructure Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Security QoS Availability Management Administration Cisco Public 16 Security Services: Cisco Solutions and Technologies Converged Security Foundation Security Solutions Cisco® ASA 5500 Firewall Secure WAN Cisco PIX® Secure Perimeter Intrusion Prevention Secure LAN Secure Data Center Cisco IPS Remote Access VPN Data Center Web Servers/ Web Services Remote/ Branch Office Cisco VPN 3000 Endpoint Security Cisco Security Agent Public IM/Public IP Corporate Network Communications Router Security Internet Cisco ISR Family Switch Security Catalyst Engines Application Security Corporate LAN Remote Access Partner Access Partner Business Applications Application Velocity System, Application Characterization Environment Advanced Security Solutions Security Management CiscoWorks VPN/Security Management Solution/Cisco Security Monitoring, Analysis, and Response System Security Systems Network Admission Control/Clean Access Session Number Presentation_ID Day Zero Security Management and Operations © 2006 Cisco Systems, Inc. All rights reserved. Network Admission Control Application Security Cisco Public 17 Voice and Collaboration Services: Cisco Solutions and Technologies Virtualized Voice Control Interfaces Presence, EPAS, computer telephony integration (CTI), Java Telephony Application Programming Interface (JTAPI), rich media EPAS Distributed Voice Control Services Call control, dial plan, E-911/CER, CCM, SRST), CCME/CUE, Call Admission Control (CAC) Network Integrated Voice Components Integrated Gateway, Gatekeeper, and Media Resources (Transcoders, MMCU, MoH) Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. GK Xcode MMCU V Cisco Public 18 Phase 1: Relevant Resources • Cisco® Unified Communications http://www.cisco.com/go/voice/ • Routing and Switching http://www.cisco.com/go/routers http://www.cisco.com/en/US/products/hw/switches/index.html Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 19 Phase 2: Intra-agency Collaboration Centralized Management and Call Control DMZ Si Interne t Si Data Center IP WAN Cisco® MeetingPlace SRST Agency Headquarters IP WAN Cisco Unity® Messaging Security Services Branch Office Branch Office Delivers Secure Communication and Collaboration Through a Complete Suite of Applications Integrated with the Infrastructure Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 20 VPNs: Advanced Secure Access for Remote Sites Branches and Field Networks Are Protected by Underlying Self-Defending Network IP Security (IPSec) Dynamic Multipoint VPN (DMVPN) Zero-Touch Provisioning, Dynamic Mesh VPN Tunnels Generic Routing Encapsulation (GRE) and IPSec with Dynamic Routing Internet = DMVPN Tunnel Best Routing in the Business for Maximum Control and Flexibility Provider Edge Router Voice and Video Enabled VPN (V3PN) Best-in-Class QoS with IPSec VPNs for Multiservice, HighQuality, Jitter-Free Voice, Video, and High-Priority Data IPSec Easy VPN Remote-Access Hub and Spoke VPNs Using Centralized Policy Push Customer A Customer B Customer C 2800 www.cisco.com/go/ipsec Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 22 Mobility Services: Cisco Solutions and Technologies Unified Wired/Wireless Infrastructure • • • • Anytime, Anywhere Remote Access • IPSec VPN concentrator and clients • Guest Access • Public wireless LAN Location-Based Services • Radio Frequency Identification (RFID) and active tagging • Asset tracking • E-911—voice routing • Radio-frequency firewall Metropolitan Mobile Networks • Mobile access router • 802.11 mesh networks • IPICs Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Industry-leading 802.11 Wireless integrated switches and routers Scalable wired/wireless Cisco® Compatible Extensions, NAC Cisco Public 23 Enterprisewide Mobility: Connecting the Mobile Constituent to Information Agency Headquarters Branch Applications Database Agency Intranet IP Is the Connective Glue of Wireless and Wire Line 1. Constituent loses his job Session Number Presentation_ID 2. While in traffic on the way home, he applies for unemployment benefits using his PDA 3. Continues application on laptop at home © 2006 Cisco Systems, Inc. All rights reserved. 4. Goes to kiosk at regional Department of Labor office for customized job info Branch Office 5. Receives message on PDA that digital signature is required on application 6. Applies digital signature from wireless laptop Cisco Public 24 Identity Services: Description Customer Challenges • Uncertainty regarding who and what is accessing network resources IP Telephony Enterprise Mobility • Regulatory environment • Inefficiently used infrastructure Campus LAN IPCC A Cisco® infrastructure provides various mechanisms that can be leveraged to optimize resource utilization for enhanced application performance. Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Multiservice International Sales Offices WAN (Sonet, IP, ATM, Frame Suppliers Relay) Video Enterprise Network Conferencing Infrastructure Mainframe Campus/WAN Backbone Overview Security Content Networking VPN ISDN Telecommuters PSTN Mobile Users Storage Cisco Public 25 Phase 2: Relevant Resources • Security http://www.cisco.com/en/US/products/hw/vpndevc/index.html • Mobility http://www.cisco.com/en/US/products/hw/wireless/index.html Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 26 Phase 3: Integrated Remote Resources Wireless LAN Solution Engine Cisco® Secure Access Control Server WA N Wireless LAN Services Module Si Security Services Media Encryption Remote Worker/Constituent PDA/Kiosk Si Data Center Infrastructure Services Cisco APs Cisco APs Internet DMZ Agency Headquarters Cisco Compatible Clients Cisco APs Security Services Cisco Compatible Clients Branch Office Identity Services Cisco Compatible Clients Partners/Suppliers Enables Worker Mobility and Secure, Real-Time Access to All Agency Resources Regardless of Location Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 27 Enabling Interagency Collaboration Collaboration Applications Network Infrastructure Services (WAN/MAN Architecture) Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 28 WAN/MAN Enterprise Architecture: The Glue That Binds Agency Headquarters 1 Agency Headquarters 1 Data Center Agency Headquarters 2 Management QoS Security Agency Intranet Scalability Internet Home Agent/Teleworker High Availability Mobile Workers/Constituents Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Branch Office Cisco Public 29 Phase 3: Relevant Resources • Next-Generation WAN and MAN Design Guidelines http://www.cisco.com/en/US/netsol/ns483/networking_solu tions_packages_list.html Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 30 Overview of Cisco Connected Government— Interagency Roadmap Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 31 Phase 4: Interagency Collaboration ISP, Broadband, etc. WA N IPSec VPN Si Si Data Center VPN Branch Office SP-Managed MPLS VPN SelfDeployed MPLS Agency Headquarters 1 Encrypted Layer 2 Connectivity Remote Worker/Constituent PDA/Kiosk IP VPN (MPLS, 3 V PN, etc.) Si Si Agency Headquarters 2 Implements Agencies’ Access Policies and Enables Interagency Communication and Collaboration Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 32 Enabling Interagency Infrastructure Sharing Compute Services Adaptive Management Services Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 33 The Cisco Commitment to the Data Center Application Integration Application Message Services Message Translation and Transformation, Application Authentication and Authorization, and Business-Event Visibility Shared Pools of Compute Resources Services Integration Shared Pools of Storage Resources Storage Fabric Applications Adaptive Threat Defense Application Optimization Replication Server-less Backup Point in Time Copy Continuous Data Protection Volume Management Virtual Firewall Services Virtual Intrusion Prevention Denial-of-Service (DoS) Guard Network Antivirus Host Protection Virtual Server Balancing Web, Video, and File Caching Wide-Area Optimization SSL Offload TCP Offload Intradata Center API Policy-Based Management Intelligent Information Service Optimization Management Management Applications Extra-data Center Network Integration Storage Network Fiber Channel iSCSI FICON Session Number Presentation_ID Server Farm Gig and 10GB Ethernet Blade Switch © 2006 Cisco Systems, Inc. All rights reserved. Server Fabric Infiniband 10GB Ethernet Blade Switch DC Interconnect DWDM, SONET and SDH WAN, FCIP DC Access Internet MPLS, IPSEC, SSL VPN, DNS Optimization Cisco Public Multi-Device Virtual Context Management API 34 Cisco Application Networking Services Comprehensive and Best-of-Breed Approach Cisco® Application Networking Services Scale Deliver Optimize Integrate Security and Manageability Data Center Branch/WAN • • • • Wide-Area Application Engine (WAE) Integrated Services Router Cisco IOS® NetFlow, NBAR, QoS, IP-SLA Application-Oriented Networking (AON) WAN Teleworker, Business Partner • • • • Application Velocity System (AVS) L4-7 Content Switches (CSS/CSM) Cisco Catalyst® 6500 LAN Switch Application-Oriented Networking (AON) Data Center Branch Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 35 Application Delivery Services: Any Application, Any Protocol—Anywhere Application Network Services Cisco Catalyst® 6500 AVS WAAS Customers Mobile User Web Access: HTTP, HTTPS E-Mail: MAPI, IMAP, WebDAV Branch File Access: CIFS, NFS WebDAV Streaming Thin Client: Media, Voice: MMS, RTSP/RTP ICA, TN3270 SFS 3000 MDS 9500 Storage and Tape Arrays Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Call Center Partner Telecommuter Cisco Public 36 Phase 4: Relevant Resources • Storage and Data Center Design Guidelines http://www.cisco.com/en/US/products/hw/ps4159/index.html http://www.cisco.com/en/US/netsol/ns340/ns394/ns224/networking_s olutions_packages_list.html Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 37 Phase 5: Interagency Infrastructure Sharing Si Si Server Virtualization Security Services Agency Headquarters Web Servers Data Center Dense WavelengthDivision Multiplexing (DWDM) Network WAN IP WAN Remote Worker/Constituent PDA/Kiosk Adaptive Threat Defensive Comprehensive Web Servers Continuity Storage Virtualization Data Center Application Delivery Services Branch Office Enabling a Virtualized, Consolidated, and Automated Data Center Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 38 Enabling Information and Services Sharing Network Virtualization • Creates a private, secure, and independent network over a shared physical infrastructure transparent to the end user, increasing utilization, efficiency, and flexibility of the network and applications Application Networking Services • Optimize application performance, improve security, and enable enterprise application integration Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 39 Network Virtualization Drivers • Virtualized services • Closed user groups Private • Centralized policies and services Secure Independent policies (for example, guest access, NAC quarantine) Internet Employee Servers Employee Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. • Shared infrastructure Remediation Servers Contractor Constituent Cisco Public 40 Centralized Application Networking Services and Policies • Efficient: Services not duplicated per group • Manageable: Policies centrally deployed • Economical Shared for all groups: Shared Internet Internet Gateway Video Server Firewall and NAT Hosted Content DHCP IPSec Gateway Session Number Presentation_ID Campus Core Resource 10.2/16 Partners Contractors Contractor 10.2/16 Resources Constituents and NAC quarantine © 2006 Cisco Systems, Inc. All rights reserved. Partner 10.2/16 Contractor 10.3/16 Cisco Public 41 Leveraging the Strengths of an Intelligent Network: Application-Oriented Networking Streamlined, Secure Application Message Communication via the Existing Network Business Intelligence SOA J2EE Message Broker .Net Data CenterESB Database Lookup Legacy Apps • Works on a pervasive, distributed platform EDI Partners Compression Business Rules BAM Telephony Web Links ASPB2B Service Transformation B2B Gateway Benefits of a NetworkBased Approach: Custom Protocol Field Mobile Organizations RFID Services Branch Offices Standards Load MQSeries Balancing Distribution Remote Environments Security Compliance EAI Extranet Logging Event Adapters Capture • Requires no new intermediary layers or components • Uses existing applications • Coordinates functioning of network and applications • Simplifies infrastructure • Leverages investment Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 42 Phase 5: Relevant Resources • Application-Oriented Networking http://cisco.com/en/US/products/ps6692/Products_Sub_Category_Home.html • Wide-Area Application Services http://cisco.com/en/US/products/ps5680/Products_Sub_Category_Home.html • Data-Center Application Services http://cisco.com/en/US/products/ps5719/Products_Sub_Category_Home.html • Customer Contact http://cisco.com/en/US/products/sw/custcosw/Products_Sub_Category_Home. html • Large-Enterprise Solutions http://cisco.com/en/US/netsol/ns340/networking_solutions_large_enterprise_h ome.html Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 43 Phase 6: Interagency Information-Sharing and Shared Services • Objective Final step of the Interagency Roadmap, with network helping connected government agencies extract full value in sharing human resources, information, and services (for example, payroll, IT, and budgeting) Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 44 Phase 6: Interagency Information-Sharing and Shared Services, cont’d Dept. of Labor Constituents Welfare Services Si Si Web Servers Server Consolidation Data Center VPN Agency Headquarters WAN DWDM Network Remote Worker/Constituents PDA/Kiosk IP WAN Web Servers Dept. of Labor Constituents Data Center Welfare Services Branch Office Sharing Applications and Infrastructure Across Agency Boundaries Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 45 Mapping Administrative Agencies’ Case Studies to the Phases of Cisco Connected Government Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 46 Summary of Connected Government— Administrative Case Studies Phase 1 Arizona Department of Commerce Phase 2 Phase 3 Phase 4 Phase 5 X State of SchleswigHolstein X New South Wales: Better Human Services Delivery X izn in Lower Saxony, Germany X Austrian Federal Data Center X Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Phase 6 Cisco Public 47 Arizona Department of Commerce— Phase 3 The Challenge • Facilitate collaboration among employees in different groups The Solution • Cisco® foundation infrastructure, comprising Cisco switches and routers • Cisco Unified Communications • Cisco network security solutions • Cisco VPN solution The Benefits • Creates cost savings of close to $150,000 • Stimulates economic development • Leads to better employee collaboration and service effectiveness Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 48 Cisco Connects Coworkers “Now we can access both voice mail and e-mail messages from the e-mail inbox and forward voice-mail messages as e-mail attachments. Cisco Unity Unified Messaging helps us to be more responsive to businesses thinking about relocating to the state.” Tim Lawless, Assistant Deputy Directory, Arizona Department of Commerce Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 49 State of Schleswig-Holstein—Phase 4 The Challenge • Implement seven independent data networks • Deploy one outsourced voice network to connect 300 private branch exchanges (PBXs) • Create more bandwidth The Solution • Outsourced voice-over-IP trunking MPLS network • Cisco® Core (7500, 7200) The Benefits • 30 times more bandwidth • Centralized management of security and all data and voice operations • Transfer of operational staff into core business Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 50 New South Wales: Better Human Services Delivery—Phase 4 The Challenge • Improve access and results for constituents • Enhance service quality and coordination • Promote innovative service delivery The Solution • ServiceLink and ReferralLink applications • Client management system capability • Support network for collaborative casework The Benefits • Increases constituent satisfaction • Improves coordination and quality of services • Supports innovative models of service delivery Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 51 izn in Lower Saxony, Germany—Phase 5 The Challenge • Increase data-storage facilities • Decrease operating costs and standardize operations • Use IP-based technologies within SAN environment to offer more cost-effective services The Solution • Cisco® Business-Ready Data Center deployed across two separate data centers • Data center is accessible via iznNet The Benefits • Reduced overhead costs • Optimized network availability • IP-based protocols allow lower-cost service options Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 52 “The Cisco Business-Ready Data Center model provides a high level of robustness which other suppliers still have to achieve.” Herr Erik Krex, Operations and Planning for izn Data Center Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 53 Austrian Federal Data Center—Phase 5 The Challenge • Implement electronic filing system The Solution • Cisco® Catalyst® 6500 Series switches • Cisco Catalyst 3550 Series switch and Cisco 7200 Series core router • Cisco VPN 3000 Series concentrators • Cisco PIX® 525 security appliances • Dual Cisco 7200 Series routers linked to data center The Benefits • Secure, high-performance network improves efficiency by 10 to 15 percent • 99.7-percent network availability helps move agency toward paperless system Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 54 Cisco Prowess Means Project Progress “Cisco has performed very well, particularly in areas of critical importance to the project, such as the design and implementation of the metropolitan-area network, the data center, and redundancy, as well as firewalls and content switching.” Herr Kurt Fleck, project leader of ELAK Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 55 Why Cisco? Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 56 Cisco Connected Government— Our Networking Approach Is Built to Last Cisco Provides a Highly Adaptable Network Architecture that Allows Public Administrators to Meet Current and Future Needs Highly Customized Design Based on Proven Best Practices Optimal Performance Session Number Presentation_ID Modular Network Deployment Based on Integrated Components Continuously Expanding Functionality © 2006 Cisco Systems, Inc. All rights reserved. Future-proofed Roadmap Cisco Public 57 How Cisco Helps Your Agency Become a Connected Government • Cisco® solutions demonstrate how to apply previous success in a connected government through Assessment tools to create Connected Government Roadmap Reference architectures that represent Cisco best practices developed from real-world deployments • Cisco and partner services that coordinate government processes to coincide with technical capabilities Align incentives, policy, performance management, rewards, and funding to encourage services sharing Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 58 First Assess, Then Progress—The Connected Government Assessment Tool Translates into Tells You Possible resiliency issues in the network may be compromising important capabilities: • Public notice for emergencies • Internal workflow management • Budget management • Geographic information systems (GISs) • Dispatch systems • Field worker communication • Internal communications Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 59 Government Leasing • Single monthly payment • Single financing contract • Ease of administration • Bundled products and services • Below commercial-market rates • Cost-effective, comprehensive solution Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 60 Government Leasing Products • Lease to Ownership Plan Installment purchase plan—uses capital funds Purchase title passes upon final payment • Lease with Option to Own Operating lease with option to own—lease payments with fixed purchase option buyout or fair market value • Use operations and maintenance funds annually End-of-term options—return, renew, buyout, upgrade Technology-refresh upgrade before or at end of term Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 61 The Road Forward • Use Connected Government Assessment Tool to discover how your network can work best for you • Compare department mission and strategy with IT capabilities • Baseline current IT capabilities • Define IT capabilities and mission objectives gap • Develop phased IT roadmap • Coordinate process and policy change with IT investment plan Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 62 Discussion Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 63 Session Number Presentation_ID © 2006 Cisco Systems, Inc. All rights reserved. Cisco Public 64