Working Safe in your Residence
Jennifer Thatcher, Director of Human Resources
inSite Housing, Hospitality and Health Services Inc.
Working Safe in Your Residence
What you need to succeed!
Working Safe in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Working Safe
AGENDA
in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Working Safe in Your Residence
Creating you own Health and Safety Policy
• Highlight your Health & Safety program
• What is key … if your employees only read this what
do they need to know
• Make it interesting … use something your employees
will remember
• Use this document to drive your safety culture
• Let your employees know this is important and they
contribute to your success as a whole
• Must be reviewed annually
• Make changes as needed (and repost and resign)
Working Safe in Your Residence
Creating Policy
Working Safe
AGENDA
in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Working Safe in Your Residence
Building your Toolkit
• Setting yourself up for success
• Managers are busy … but have the best
access to your employees and ensuring
proactive claims management … so build
them a toolkit
Working Safe in Your Residence
What you need in your Toolkit
1.
2.
3.
4.
5.
6.
7.
What you need to know
Full cycle claim process (who does what)
Understanding WSBC Forms
Communication with WorkSafe (internal tracking)
Manager Tips
Creating Medical Aid Packages
Return to Work
1. What You Need to Know
• When are forms required?
• What is the timeline to complete these
forms?
• What else is important?
• What does it mean?
• Do’s and Don’ts
2. Full Cycle Claim Process
• Determine who is responsible for each
stakeholder and prepare flow chart
• Employee
• First Aid Attendant
• Manager
• JHSC
• Corporate / Senior Management
3. Understanding the Forms
• Form 7 – Employers Report
• Form 6a – Workers Report
• 52E40 – Incident Investigation Report ***
– REQUIRED FOR ALL MEDICAL AID (AND
REVIEW BY JHSC)
• 55B23 - First Aid Report ***
– REQUIRED TO KEEP ON SITE FOR 3
YEARS (INSPECTION BY OFFICER)
4. Communication with WorkSafe (INTERNAL)
• Claim Checklist
Ensures you have all the
info tracked and easy to
access
4. Communication with WorkSafe (INTERNAL)
• Contact Records
Track your conversations,
have Claim number, Claim
Manager, RTW details etc.
all easy to access
5. Manager Tips
• Establish modified duties for each position
and think outside the box … but not too
far outside the box!!!
• Ensure investigations address root cause
and action them
• Don’t hesitate to dispute claims if you
question the legitimacy. Remember, all
injuries must have a mechanism of injury
6. Creating Medical Aid Packages
• Create packages that take the guess work out of
Claims Management.
– Get what you need!!
– Make it easy so any one can do it any time
– Ensure we are communicating Modified Work options
even though we don’t go to the walk-in or emergency
– You need two
1. EMPLOYEE
2. FA/SUPERVISOR
6. Creating Medical Aid Packages
EMPLOYEE PACKAGES
1.Procedure/Checklist
2.Form 6A
3.Letter to Physician
4.Stay at Work/Return to
Work Form
5.Modified Duties
6.Contact Info
6. Creating Medical Aid Packages
FA/SUPERVISOR
PACKAGES
1.Procedure/Checklist
2.First Aid
3.Form 7
4.Incident Investigation
52E40
5.Contact Info
7. Return to Work
• Establish modified duties for each position (must be
meaningful)
• Research shows the faster a person returns to work after
an incident the faster they return to their pre-injury job
• Use the tools that WSBC offers:
– Guidelines for Modified Work
– RTW Plan Templates
• Formally offer duties if required
• Create a relationship with nearby clinic to already have
your modified duties available
VIDEO
Healthy Workers, Healthy Business
WorkSafeBC
Working Safe
AGENDA
in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Working Safe in Your Residence
Joint Health and Safety Committee
•
•
•
•
Establish Terms of Reference
Create an agenda template
Set up regular inspection schedule
At meetings review incidents/first aid
reports
• Keep and post minutes
Joint Health and Safety Committee
• Requirements and duties outlined Workers
Compensation Act
• Required when you have 20 or more
employees
• Must meet monthly
What do they do?
• Deal with complaints
• Make recommendations to improve health and safety
• Make recommendations to the employer on educational
programs promoting the health and safety of workers
• Programs and policies
• Accident investigations and regular inspections are
carried out as required by this Part and the regulations
• To participate in inspections, investigations and inquiries
as provided in this Part and the regulations;
Working Safe
AGENDA
in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Track your Stats
• Safety Stats are tracked to determine trends (we all have
them … we need to identify them to prevent them)
• Affects the bottom line – Each claim tracks for 3 years
post injury
– Injury occurs in 2012
• 2014 – 50%
• 2015 – 33%
• 2016 – 16.7%
• Monthly – record all First Aid, Medical Aid and Lost Time (including
days)
• Review this at JHSC
• Identify key injuries and develop action plans to prevent them
• PREVENTION IS YOUR BEST OPTION
Working Safe
AGENDA
in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Employer Advisors
• Available for more difficult claims, training
and appeals
• Prepare your arguments and represent
you
• Free of charge
• Excellent source of advice
http://www.labour.gov.bc.ca/eao/
Working Safe
AGENDA
in your Residence
AGENDA
1. Creating a Health & Safety Policy
2. Claims Management – Build your own toolkit for
success
3. Getting the most out of your JHSC
4. Know where you stand
5. Where to get help! (for free)
6. Q&A
Q&A
Thank you for participating in this seminar!
QUESTIONS?