Resume - Daniel Maldonado
SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect,
201.892.9981 / dmjr@earthlingcorp.com
maldonado_dan_strategist
PROFESSIONAL BACKGROUND
Accomplished business and technology strategist/tactician with strong business/people acumen, transformation and solutions
architecture expertise.
Business operations and management consultant - with over (20) twenty years -strategic and tactical experience - in both [the]
development and delivery of business/ technology solutions (i.e. road-maps/ blue-prints) to Business, IT and PMO audiences, within
complex / hi-profile engagements, requiring in-depth expertise in the development and execution of business transformation, road /
capability mapping; strategic program/ project planning and/or [business] solutions architecture work.
Heavily engaged, by fortune 100-1000 organizations, and engrained into complex, sometimes failing, difficult and/or nontraditional roles/
initiatives, to provide insight, direction and opinion - to matters requiring strategic analysis/planning, business process
modeling/engineering - and/or analytical work.
Skilled public speaker - and naturally gifted at bridging the gap of communications between departments - including the 'planning' and
'facilitation' of [both] discussions and working sessions amongst stakeholders and/or senior leadership.
PREVIOUS ROLES
Senior, Project/Program and Portfolio Manager / Program Adviser/Strategist / Business Solutions Architect / Business and Systems Analyst
/ Release Manager / Agile , SCRUM Coach/Mentor / QA Manager
DOMAIN EXPERIENCE
Financial Services ( Brokerage, Broker Dealer, Hedge Funds, Private Wealth Mgmt. Pension/Retirement, Collateral Mgmt.
Treasury Services, Financial Information); Insurance (Health), Publishing, Public Utilities, Health & Wellness, Health &
Hospitals, City/Government, Fortune 100-1000, Russell 2000 and SMB Market
TECHNICAL / FUNCTIONAL SKILLS
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Agile / SCRUM Coach / Mentor - with hands-on deployment experience in RAD, Waterfall. Spiral and Agile/SCRUM
methodologies. Effective in mentoring, managing and cross-training, traditional SDLC project teams, in proper Agile/SCRUM
principals / practices - or where needed - tailoring / instilling [a] temporary delivery model utilizing [ad-hoc] best-of-all-breed
Agile and Waterfall practices
Project Management & Collaboration Systems: Jira, MS Project/Server, RedMine, SharePoint
Project, Program & Portfolio Management Tools (PPM): PMBOK Framework, Clarity, HP PPM, RedMine, Work Space, ProjectOpen
Ecommerce Sites. SME Core Technology and service activities, in vertical, include such areas as: CMS, CRM, SMS, SCM, Back
Office Operation and Integration, Payment Processing, Compliance ( PCI/COPPA), User Experience (UX/UI) , Interface
Development via API/Web Services, Style Guides, Wireframes, Logistics, Fulfillment, Inventory Management, Analytics,
Omniture, Webtrends, Marketing/Email Campaigns and Mobile Application / Aggregators
System/Application Development/Reengineering/Acquisition - well versed and experienced in the drafting of strategic and
tactical plans - for the visioning, planning, uprooting / replacement, procurement / purchasing, reengineering /
building, customization, integration, rollout / deployment, and testing of both home-grown and Custom-Off-The-Shelve
Systems / Software (COTS), such as:
ERP: PeopleSoft (HRC 9.0/FMS/SCM), SAP (SD/MM/FICO/SCM/DQM/ACE), Siebel (CRM/eMedia) & Oracle
(Financial/OBIEE/Campaign Manager)
ITMS: ServiceNow (Incident, Problem, Request and Change Management – including Service Catalog
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TaaS, IaaS, SaaS, Cloud Computing: Messaging and Collaboration (M&C), Google, Gmail, SharePoint, MS Office, Subscription
Management System (SMS), Address Validation and Correction Systems..
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CMS: Documentum, Word Press, Drupal, Paper Vision, File-bound, RedMine, Story, Sharepoint (Development & Administration)
CRM: MS Dynamic, Sales Force Automation (SFA), Siebel, ACT & Goldmine
Ecommerce: IBM Websphere, Think Subscription, Digital River, Responsys, Google Analytics, Webtrends, Omniture
POS: Proprietary Retail & Restaurant Systems
TOMS: Trade Order Management Systems - EZE
OSMS: Order Subscription Management System - Think Subscription (now Digital River)
Resume - Daniel Maldonado
SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect,
201.892.9981 / dmjr@earthlingcorp.com
maldonado_dan_strategist
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LCMS: Legal Case Management Systems (Smart Advocate)
Portal Builder: TIBCO / Buildagate
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Pension System: Sagitec
Compliance: Information Assurance, SEC Compliance, SAS70, ISO, HIPPA, PCI, Coppa, PTC Compliance ( Positive Train Control),
and SOX
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Accounting Systems: Mass90, Oracle Financials, Peachtree
Payment Systems & Aggregators: PayPal, mBlox, End2End, Netsize, Mindmatics;
Financial Feeds: Bloomberg, Markit, Reuters, Wall Street On-Demand, CNBC, BPipe
Financial / Brokerage / Treasury Systems: SWIFT, FedWire, FIX, MHS Messaging, Cosmic, Titan, DataMart, Bullet, Advantage,
GDH Valuation, Sunguard Adaptiv, ECDS - Enterprise Commercial Deposit System, Evare, iVault, WDC DDA Accounting,
WebCMS, GLS - Gen Ledger System, CITCO, HYDRA, Bloomberg TOMS, Destination Station
CORE EXPERTISE
Sr. Project, Program and Portfolio Manager: (MS Project / Server, Jira, MPMM, Clarity, HP PPM, PPM/ OPM3, Share Point,
RedMine, Base-Camp, Work Space) Seasoned business and technology management consultant with tier ONE, Global, Multi
–Industry, and EPMO experience; managing hi-profile, complex, enterprise wide, strategic and tactical initiatives; within
highly fragmented and fast-paced (chaotic) environments
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EPMO / PMO Expertise
Program / Project Strategist
PMI PMBOK Framework / ITIL Governance
Management of Multiple Initiatives
Organizational Change Management (OCM)
Creation & Management of Standard and Special Programs & Project Artifact
Agile Coach/Mentor
Waterfall, Spiral, RAD, RUP
Project / Program Risk Management
E2E Projects and Special Initiatives (Rescue, Triage, Vendor Selection, Corporate Actions, M&A, Compliance,
Agile / SCRUM Coach / Mentor - with hands-on deployment experience in RAD, Waterfall. Spiral and Agile/SCRUM methodologies.
Effective in mentoring, managing and cross-training, traditional SDLC project teams, in proper Agile/SCRUM principals / practices - or
where needed - tailoring / instilling [a] temporary delivery model utilizing [ad-hoc] best-of-all-breed Agile and Waterfall practices
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Project, Program Strategist / Analyst
Experience SCRUM Coach, Mentor / Team Leader
Experienced Agile, SCRUM and QA Trainer
Experienced in Agile Project Assessment and Framework Development
Experienced in Release Planning and Backlog Development
Experienced in the Development and Scoring of User Stories/Backlog
Experienced in Supporting /Monitoring Agile Projects and Activities
Experienced in QA Planning and Testing Activities in Agile Environment
Experienced in RAD /Extreme Programming
Business and Systems Analyst - Experienced at complex BA / BSA initiatives in where strong business, analytical and
organizational skills were required to [help] uncover, document and provide consensus- driven, strategic road map, for all
business transformation and/or software oriented engagements.
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Program / Business Analysis
Resume - Daniel Maldonado
SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect,
201.892.9981 / dmjr@earthlingcorp.com
maldonado_dan_strategist
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Feasibility and GAP Analysis
Requirement Elicitation (JAD Sessions)
Current and Future State
Business Justification and Case (BCD)
Strategy Artifacts: BRD, FSD, BCD, UML Diagrams, USE Case
BPMn ( Business Process Modeling Notation) - Enterprise Architect
Specialized Analysis (SWOT, MICRO, MACRO, Environmental Analysis)
ERM/GRC - Framework (Enterprise Risk Management / Governance, Risk & Compliance)
Process Analysis and Re-engineering
Business Solutions Architect / Strategist – Experienced and highly effective at assisting organizations realize their goals by
helping define strategy, solutions and transformation needed to support [an] envisioned future state - or change in
business, practice, process and/or technology
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Business, IT & Program Strategy
Business Transformation & Analysis
Road Mapping (Strategic Road Map)
Portfolio / Capability Mapping
Analysis (SWOT, MICRO, MACRO, Environmental Analysis)
ERM/GRC - Framework (Enterprise Risk Management / Governance, Risk & Compliance)
Business / IT Alignment
OCM ( Organizational Change Management)
ROI ( Return On Investment)
Seasoned QA Lead / Manager / Strategist: (HP Quality Center, JIRA, Bamboo) with expertise in the planning, modeling and
development/execution of testing framework and process methodology for [both] traditional project and event-driven
/ agile testing. Experience in the planning and development of QA test practices /disciplines, initiatives, and
documentation; including, but not limited to; plan, strategy, calendar, logs, artifacts, scripts, test scenarios / cases, incident
(bug) reporting (forms and processes), regression testing, test training, mentoring and management; as well, as seeing
through all levels of testing associated with; conversion, unit, interface, integration, system, UAT, performance and security
testing
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Unit, UAT, Interface and Integration Testing
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System / Functional and Non Functional Testing
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Smoke, Black, Grey and White Box Testing ,
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Performance / Load Testing
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Usability and Stability Testing
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Static and Dynamic Testing
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Manual and Automated Testing,
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Alpha and Beta Testing
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Security and Audit Testing ( i.e. PCI, COPPA, HIPPA)
Release Manager / Lead: Well versed and experience as a release project manager / lead responsible for coordinating and managing
release level activities to support all projects within the release. such actions/ activities to include; setting –up the release project plan
and ongoing meetings; documentation of projects within the release, identification of release lead team, setting up project codes within
Resume - Daniel Maldonado
SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect,
201.892.9981 / dmjr@earthlingcorp.com
maldonado_dan_strategist
time tracker, and HP Quality Center; identification of risk and constraints of all projects; QA schedules , rounds and dates; QA build
request, packaging and deployment dates; preview dates for release; DevStage and QA environment track; DBA, Infrastructure and
environment task review, etc.
Vendor, Product Selection, Procurement, Strategic Sourcing and Vendor Management: Well versed in the development,
execution and management of campaign initiatives associated with the evaluation / proposition of outsourcing [BPO]
services; and/or vendor product selection management operations otherwise known as strategic sourcing.
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Experience in ROI development, assessment and risk / cost analysis; including the capturing of requirements and
converting of such data into RFI/RFQ/RFP documents for bid, Contract, SLA, Vendor Score-Card and POC processes.
PROFESSIONAL EXPERIENCE
February 2015 – Present
Consumers Energy ( Public Utility Company)
Jackson, MI
Senior Consultant – Strategist, Project, Program & Portfolio Manager (2nd Engagement) – Engaged to assist in the strategic planning,
program/project management – and course correction of multiple hi-profile, vendor involved, technical (IT) initiatives/studies ($28M
Budget) - tasked with delivering upon a vision for (a) IaaS ( Infrastructure as a Service) in where the provisioning of servers would be
automated and leasing of needed infrastructure incorporated – (b) The rollout of Vblock/Converge Infrastructure to support a strategic
move seen by other organizations in this sector – (c) a TaaS study ( technology as a solution) geared at providing the framework for
incorporating Public, Private and Hybrid Cloud – as a practice – and (d) The planning/rollout of ServiceNow (Service Catalog, Incident,
Problem, Request and Change Management )
September 2014 – January 2015
BNSF Railway ( Transportation / Freight Railroad)
Fort Worth, TX
Sr. Strategist / Program Advisor Engaged as a senior strategist / program consultant to assist in advising and identifying a strategic
solution to prescreening, locomotive – database trackfiles before moving these into formal lab testing. As part of a Federal [compliance]
mandate - known as PTC(Positive Train Control) - the creation and testing of database trackfiles would facilitate and allow BNSF to buildtowards - and achieve - full PTC compliancy by December 2015 –
March 2014 – August 2014
Teachers Retirement System of the City of New York
NYC
Sr. Strategist / Program Advisor Engaged as a senior program advisor / strategist to help manage – and provide[both] insight and
assistance, to the program management team, in the strategic planning and execution, of [a] multi-year, $200M dollar, enterprise level
program slated to replace the Teachers’ Pension Retirement System of the City of New York.
Jun 2013 – March 2014
Consumers Energy (Public Utility Company)
Jackson, MI
Senior Consultant / Program/Portfolio Analyst / Strategist Engaged, by Detroit, Michigan’s, Power Company, as a senior program
analyst and strategist – to help define and mold an emerging technology division; portfolio of products, and program strategy / road-map
through 2016. The CCP division (Communications, Collaboration and Productivity) – takes-part in an annual 89.5M technology budget –
and is tasked with delivering solutions to address an end-state vision of tomorrow’s office needs. Initiatives worked on included: i)
SharePoint, SharePoint IA and various other Share Point Initiatives, ii) BYOD (Bring your own device) Personal, Corporate and Any Device
Any Where, iii) UC (Unified Communication) Telephony, Voice and Video, iv) Video Conferencing, v) Mobility Strategy, vi) Office 365, vii)
Knowledge-based Transfer – and viii) LYNC.
Feb 2013 – June 2013
IEEE (Institute Electrical and Electronic Engineers)
NJ/ Global
Senior Technical Consultant (PM/BA) Engaged to assist, both the IT and PMO, in the day-to-day business of initiating, building and
managing a large array of various types of projects (15) earmarked, via HP PPM, for an end-of-year release of 37 initiatives.
Heavy HP PPM, BA and documentation experience required to develop Business Case Documents (BCD) - for all projects involved in
release. Update project history in PPM, execute Change Request's (CR), where required, run JAD sessions, gather requirements,
collaborate in the building of a Master BRD - and Functional Specifications - along with all supporting documentation ( i.e. Use Case,
Workflow Diagrams, Screen Shots, Straw Man, Mock Up's, Business Justification, Current/Future State diagrams, etc.)
Sep 2012 – Jan 2013
Pearson (Media/Publishing / Education)
Global
Strategist / Analyst engaged, via the UK EPMO, to help facilitate and expedite the analysis of a high-profile, enterprise-wide, global
initiative, impacting over 70-countries. The Messaging & Collaboration initiative (M&C) was challenged with migrating of all messaging
Resume - Daniel Maldonado
SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect,
201.892.9981 / dmjr@earthlingcorp.com
maldonado_dan_strategist
and collaboration services (over 250,000 users) to a Global, Cloud-Base Service Model. Core Responsibilities consistent in working with
Global head of divisions to prepare, educate and ensure that all need, processes, applications and requirements were fully analyzed and
vetted - via an impact analysis - so as to assure a successful move to the Cloud.
Feb 2012 - Aug 2012
Weight Watchers( Health / Fitness)
Global
Senior Portfolio / Program Strategist / Analysts Engaged by the PMO to oversee the identification, development and rollout of a CORE
ecommerce business/ platform to be rolled-out to both the US and UK - and [eventually] to 80 other countries; all efforts would
simultaneously coordinate [both] identifying and coordinating [a] business process plan / model to be used, moving forward, by the PMO,
for executing all future global rollouts of the eCommerce platform / model.
Jul 2011 - Jan 2012
First New York Securities ( Hedge Fund)
NYC
Program Analyst / Manager / Strategist Engaged, mid-stream, to oversee, drive and gain control over – the planning, set-up,
configuration and end-to-end, roll-out, of a Trade Order Management System (OMS) in an environment, with over 300-traders; in where
the strategic phase of the project was loosely executed and NO PREVIOUS OMS existed (fast paced- chaotic environment)
Mar 2011 - Jul 2011
GE Capital ( Treasury)
Stamford, CT
Program Manager / Analyst and Strategist Retained by IT to take-over, oversee and articulate an end-state vision, while managing the
ground-up design, development, and implementation of a NEW Treasury Web Portal and Content Management System (CMS) - using preselected technologies and 3rd party services such as TIBCO, WordPress, Omniture, Wall Street ON-Demand, CNBC, Reuters, Bloomberg,
etc.
Sep 2010 - Feb 2011
Blue Cross Blue Shield ( Insurance)
Buffalo, NY
Business/Systems Analyst and QA Manager for multiple projects - responsible for analyzing and accessing state of current artifacts to
determine, plan and mitigate required work to complete deliverables to client and move into QA. Executed internal functional
requirement and use-case audit/review to facilitate \ delivery of [accurate] technical design documents for built phase; facilitated
discussions with [client] senior-leadership and stakeholder – to inform, elicit [information] and carryout exercises pertinent to the
creation and refinement of artifacts. Heavy client-facing activities with development teams and senior stakeholders - oversaw planning
of QA via HP Quality Center.
Jan 2010 to Sep 2010
Standard and Poor’s
NYC/Global
Senior Program / Project Manager/ Strategist - Segment Group, PMO Operations: Responsible for oversight and management of
portfolio of projects in excess of $50+ Million Dollars. Engaged to spearhead Operational, IT and SEC compliance projects using SPE Best
Practices (S&P Engineering) and Agile Methodology; Served as TRIAD Project Member (Champion, PM and IT Delivery Manager)
responsible for engaging senior leadership (Directors, SR VP, Managing Director, etc.) and understanding, documenting and conveying
high-level requirement to project team; responsible for managing multiple work streams and projects simultaneously.
Sep 2009 – Dec 2009
Dow Jones and Company
NJ/Global
Senior Program/Project Manager/ Strategist – Strategic Sourcing Operations: Responsible for oversight and management of portfolio of
projects in excess of $25+ Million Dollars. Engaged to spearhead and provide steady state management of day-to-day business,
deliverables and vendor operations while serving as Dow Jones Transition Project Manager for multiple Business Process Outsourcing
(BPO) initiatives.
Pearson
MA/Global
Apr 2008 – Sept 2009
Program/Portfolio Strategist/BSA/PM/ QA Manager and Vendor Selection Management Director for Family Education Network
Division (FEN): Engaged to assist stakeholders and senior leadership in identifying course of action for end-to-end campaign to replace
existing subscription management system; orchestrate competitive bid campaign, develop requirement and product backlog artifacts for
strategic visioning and tactical deployment; project management, development of new and/or re/engineered processes, exporting of
existing and new data, PCI, Corporate Security and COPPA Compliance, API’s, business rules, CRS training, advance development, Vendor
operations, help-desk and customization of new system and Q&A Campaign.
Resume - Daniel Maldonado
SR CONSULTANT – Project/Program/Portfolio Manager, Business & Systems Analyst, Solutions Architect,
201.892.9981 / dmjr@earthlingcorp.com
maldonado_dan_strategist
Dec 2006 - Mar 2008
GHI (Group Health Insurance)
NYC/Global
Senior Business Analyst: eCommerce, Web Portal Initiative aimed at re/hauling & enhancing corporate web/internet portal and services
for the purposes of increasing membership use, and managing more effectively (MOS) Member, (POS) Providers and Brokers membership
business activities.
May 2005 -Dec 2006
JP Morgan, Chase and Company
NYC/Global
Project Manager/Analyst: Treasury Department (Collateral Management) Business Development Application Architecture Project (BDAA)
-Aimed at defining & developing Future State Vision and Architecture for (NEW) Global Collateral Engine to manage operations within the
US, UK and ASIA markets. Heavy business analysis, information gathering, validation and assessment of current state architecture,
applications, application data flow, functionalities, organizational pain-points, Cost of Ownership (COS) and numerous other areas, to
include, the assessment and analysis of over 75 treasury systems and their individual functionalities.
Oct 2003 - May 2005
ATIBA Technology Solutions Company
PA/Global
Management Consultant, Strategist/ Program/Project Manager and Analyst: Engaged to evaluate and provide restructuring of
technology solutions IT operations; project delivery and marketing practices -to incorporate NEW image, offerings and revenue streams consistent with the capabilities of a software solutions company -with ‘ON’ and “Off’ Shore facilities, CRM, Compliance, Government,
Development and Content Management practices
Apr 2003 - Oct 2003
MTI
NYC/Global
Management Consultant, Strategist/ Program/Project Manager and Analyst: Engaged to evaluate and restructure existing operations and to build new practices by leveraging existing resources and domain expertise, for the purpose of providing IT commercial services
within the private sector arena. MTI is a 58 million dollar privately held Management Technology Company, with CORE practice and
expertise, in supporting managing and providing, US Government facilities with technology personnel, services & project resources.
Mar 2002 - Mar 2003
IPT
NJ/Global
Management Consultant, Strategist/ Program/Project Manager and Analyst: Engaged to spearhead the restructuring of the current
operations in both technology and business in order to create new revenue streams, marketing practices and service offerings. IPT is a 30
year old Premier Document Management / Service Bureau with core practices in Back-Office Scanning (Digital Conversion), Business
Information Services, Information Management Services and Records Management.
Feb 2001 – Feb 2002
Atlantic Business Products
NYC
Management Consultant, Strategist/ Program/Project /Portfolio Manager and Analyst: Engaged to spearhead, analyze and restructure
the delivery, business and marketing model for existing IT/Network services (solution) division; while recommending required changes to
portfolio of offerings, personnel and launching of NEW products. Atlantic Business Products was a 58 million dollar Office Automation /
Imaging Company with over 300 employees, 18,000 clients and practices in Document Management, IT Network Services & Office
Equipment (Copiers, Fax and Printers)
Apr 1995 - Jan 2001
Software International Inc.
NJ/Global
Vice President/ Strategist: Engaged in the role of VP, for the purposes of collaborating and assisting in the restructuring of organizations
presence, offerings, image, technology practices/methodology and marketing/campaign strategy; to include, the repositioning of
organizations core practice to a full-fledge ‘Software Professional Services’ firm (previously a Staff Augmentation Company) with both
‘ON’ and “Off’ Shore facilities and capabilities.
EDUCATION PLUS
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BBA, Business Administration, Universidad de Puerto Rico
Bilingual (Spanish) – Fluent