1 Confessions of an Executive Coach What organizations never tell you about advancement Presented by Elizabeth A. Kunze Agenda Secrets to Advancement Today’s Topics • • • • • Introduction Definition of Executive Coaching Understanding Keys to Advancement Know when to Move Closing Comments & Questions 2 Why should you care about today’s topic? Information presented represents empirical data, based on observations collected over more than 15 years as a consultant – on the other side of private conversations with leadership and HR. Experience More than 12 years as Executive Coach in Leadership / Talent Development combined with 5 years as Career Coach. Inside Information Been a part of too-many-to-count confidential conversations with senior leaders, HR partners and other important organizational power brokers, where individual(s) being coached has/have not been included in the discussion. Important for Everyone Factors, issues, and challenges discussed today are equally important to women and men; however, women may not understand or leverage some factors the way men do. Different Approaches Often, many of the back-room scenarios may not be so obvious, since women tend to approach work and developing relationships differently than our male counterparts. 3 What is Executive Coaching ? 4 Leadership and Talent Development Coaching entails … With a Goal 1 Guided Learning Process of discovery and analysis – typically gap analysis between self-perception and others’ perception – to identify strengths and opportunities for development….. A THREE-PART DEFINITION OF EXECUTIVE COACHING 2 To raise or change performance levels or modify behavior(s) to those desired by either the client or the client’s organization. Through a Process Combined with an action plan with SMART goals. 3 Types of Coaching Assignments 5 The Range of Executive Coaching & Leadership Development • Leadership / Talent Development Coaching • Coaching for Fast-Track High Potentials • On-Boarding & Assimilation Coaching Leadership / Talent Development (High Potentials) • Intervention Coaching On-Board & Assimilation Intervention Keys to Understanding Advancement What’s behind Door # 3 ? Manage Your Reputation / Brand Build Relationships and Your Network Understand Organizational Dynamics Ask for Feedback Volunteer for the Hairy Jobs Pursue Enrichment 6 Manage Your Reputation / Brand Look, Dress and Act the Part The woods have eyes - even when you think no one is watching or notices, they are! Who’s watching ? Your manager’s manager ? And above ? Your manager’s peers ? Many others often participate in decision making process. What to do then? Be pro-active in managing your reputation Know / understand what your reputation is and why If you do not like it or agree with your reputation, take action to change it Consider these questions: What do you want your reputation to be? What should / could you do to actively manage or change your reputation? What could you be doing that is counterproductive to the reputation you want? Who can influence or help you change your reputation? 7 Network / Develop Relationships – Specifically Sponsors Go beyond your immediate circle Organizations expect leaders / top performers / high potentials to: • Have both formal & informal connections and networks; • Know how to tap into and leverage such networks / contacts when needed; • Get things done formally & informally to benefit the organization; • Recognize when to step outside - and not be afraid to - access and utilize informal connections. 8 Analyze Your Network 9 Who’s in your Network - - Acquaintances? Allies? Advocates / Sponsors? Acquaintances Allies Advocates People who know you casually, but do not know you well professionally. Individuals who know some thing about you - skills, abilities, talents but would NOT be willing go out on a limb for you. Sponsors / Champions people who know you well professionally. They support you & may have even sponsored you in the past. Your chances for promotion and / or being considered for important roles and assignments depend on you proactively addressing and managing key relationships. Remember: Your immediate manager MAY NOT = your sponsor and vice versa. Why Advocates / Sponsors Matter? When push comes to shove, Sponsors will: • Champion or fight for people they believe or have confidence in. • Campaign for individuals (long) before conversations start about promotions, special projects or development / stretch assignments. • Go to the mat for their people and coach them for success. • Have your back when things go south. Additional info or photos? 10 Pay Attention to Organizational Dynamics Being apolitical or refusing to play politics does not cut it • Work to understand your organization’s dynamics, culture, norms - written and unwritten. • Study the real power brokers - the obvious and not so obvious; Pay attention to how they navigate and get things done. • Identify and develop real connections with likeminded individuals. • Find ways to connect with both formal & informal sources of organizational knowledge – example: smoker’s group? 11 Ask for Feedback 12 Regularly and routinely • • • • Most coaching and leadership development work start with a 360 assessment. If you have not had one or been a part of one, create your own. Identify 5 to 12 individuals, representing a variety of 360 stakeholders, who have first-hand knowledge of your work and abilities. Be sure to sample the extremes Solicit formal and/or informal feedback at least a year. 360 Assessment 5-12 1x Individuals Every Year Volunteer for the Hairy Jobs Don’t wait to be asked Recent research indicates that Women tended to pursue or assume more demanding roles / promotion when they thought that they had 60% of the skills or abilities needed to do the job, whereas…. Men tended to routinely step up for new / more demanding roles with just 10 % of the required skills, talents or knowledge. • Campaign for the work / challenges you want; don’t be afraid to ask. • If turned down, ask for specific feedback about skills, knowledge or abilities needed to be considered for the role. • Engage your network to learn about emerging opportunities within the organization; seek their input / feedback when pursuing such roles. 13 Enrichment – Sharpen the Saw Training and Professional Development • Call it whatever you want – training, professional development; what you call it does not matter just do it! • Research & identify enrichment / development resources / opportunities that will increase your contribution to organizational effectiveness. • Campaign for org to pay for it, and when it does not, invest in enrichment yourself. (Don’t wait to be asked, nor insist your employer pay for it.) • Always be thinking about priming the pump 14 15 Enrichment – Sharpen the Saw Professional Development, Training & Education Why Enrich ? • You, the product, will add new skills / talents to your portfolio, making you a more valuable resource. • Enrichment for enrichment sake • Stimulates your own creative juices, making you better at other things; • Can lead to new areas of interest, new ways to leverage unique skills & increase your value; • Helps broaden your network & access to new resources that can further your career. 16 Know When it’s Time to Move On Which wave? This one? The next one? Long term success in a particular position, career or organization = surfing Recognize the signs when it is time to move on Don’t rail against the machine, lamenting “if only” Organizations and leadership change with time Use your network – acquaintances, allies & advocates/ sponsors – to help guide you 17 18 Closing Thoughts Questions? Comments? Thank you for your time and attention! Elizabeth A. Kunze Executive Coach & Leadership / Talent Development Consultant eakunze@gmail.com 19 Thank you to Ellie Youngs for her Outstanding PowerPoint Design Definition of Executive / Leadership Development Coaching* What it is and what it is not An Executive Coach Partners with clients in thoughtprovoking & creative process; Works to inspire clients to maximize their personal & professional potential in today’s complex business environment; Honors the client as the expert in his / her life & work, believing that every client is creative, resourceful and whole. * Definition from International Coaching Federation (ICF) And Works to: Discover, clarify, and align with what the client wants to achieve Encourage client self-discovery Elicit client-generated solutions and strategies Hold the client responsible and accountable 20