POSITION DESCRIPTION:
Consultant – Human Resource and Workforce
Planning
Role title: Consultant – Human Resources and Workforce Planning
About Health and Community Services Workforce Council – Working together for the benefit of all
The Health and Community Services Workforce Council (Workforce Council) is a peak body for health and community services workforce. We
are leading the way in delivering workforce results since 1992, influencing workforce development, sustainability and innovation across
Queensland’s Health and Community Services Industries.
We provide services supporting the current workforce, and its development into the future through close and skilled engagement with policy
makers, our clients, staff, the broader workforce, the people in their care and their supporters. Our aim is to enable our workforce to be well
researched, informed, planned and developed; as well as connected and resourced to perform. We do this through the following product
areas:
1. Research and Representation – collecting and reporting of key data to represent the industry, promote policy change, target
investment in workforce and skills development, and speak for capacity building within industry and government
2. Workforce Planning – using the evidence to develop a workforce to meet future workforce and service needs in organisations,
communities and sectors
3. Workforce Development – practical strategies to support organisational and individual workforce goals; and
4. Advice and Support – building a strong and sustainable health and community services industry through strategic consulting and
advice services.
Our services are designed to help health and community service organisations to meet the future organisational and service delivery needs
and develop skills and competencies amongst their workforce.
Position details
Role Title: Consultant – Human Resources and Workforce Planning
Level: PO1
Reports to: CEO
Location: Brisbane CBD
Page 1
Salary Range:
Full-time:
$80,578 - $83,013
38 hours per week
www.workforce.org.au
POSITION DESCRIPTION:
Consultant – Human Resource and Workforce
Planning
Position purpose
Work autonomously to develop, maintain and implement Human Resources, Strategic Workforce Planning and Quality Assurance strategies,
policies and practices to achieve organisational outcomes and priorities. These priorities include internal HR functions as well as provision of
external consultancy services in strategic and operational HR and in Workforce Planning; the facilitation of small and large group workshops;
and development of resources.
Key responsibilities and accountabilities









Page 2
Work collaboratively across the organisation to co-ordinate planning and delivery in the areas of human resources, workforce
planning, quality assurance and workplace health and safety;
Contribute to the design and delivery of products and services to meet external customer needs focusing on:
o Human Resource Management
o Strategic Workforce Planning
Provide technical human resources advice and support to both internal and external clients in the advocacy for and delivery of
consistent and appropriate human resources activities including: workforce planning, recruitment, induction, performance
management, training and development and industrial relations;
Work with the CEO to facilitate organisational engagement in the planning and delivery of key initiatives including Enterprise
Agreement negotiations and quality accreditation;
Provide support, education and assistance to the management team and external clients in the effective management and
development of staff including grievance and appraisal processes;
Provide technical advice in quality assurance to advocate for, develop and influence organisation policies and systems;
Demonstrate leadership in developing and maintaining effective continuous improvement and information management systems
aligned to the organisational strategic direction and ISO 9001 standards;
Maintain Workplace Health and Safety (WH&S) policies and procedures ensuring compliance with WH&S legislation and risk
management;
Manage WH&S requirements and ensure that appropriate training is delivered to key personnel to ensure a safe and healthy working
environment is promoted by all staff
www.workforce.org.au
POSITION DESCRIPTION:
Consultant – Human Resource and Workforce
Planning
Skills, knowledge and experience
In this type of role it is necessary to have some or all of the following:
 Ability to establish and maintain effective relationships with a range of stakeholders;
 Experience in the broad range of generalist and contemporary Human Resources practices including WH&S, Industrial Relations,
recruitment and retention and performance management systems;
 Sound knowledge and understanding of workforce planning and development
 Experience in negotiating and implementing Enterprise Agreements;
 Highly developed negotiation and communication skills, including facilitation of adult learning and group processes;
 Knowledge of ISO quality management system and Business Excellence Framework;
 Highly developed problem solving, organisational and time management skills;
 Knowledge and understanding of the health and community services industry or an ability to acquire this knowledge and
understanding.
Qualifications

Relevant tertiary qualifications and/or relevant experience and expertise in human resources management.
Individual capabilities
The success of the Workforce Council comes down to connecting with people. Working across the health and community services industries,
engaging with individuals and service providers, organisations and government, leaders and industry participants so that people are
connected, developed and supported. This approach is characterised by the following personal and professional capabilities which all
employees are required to demonstrate:
Collaboration
 Engenders a spirit of teamwork and trust when working with others internally and externally to achieve goals
 Takes personal responsibility to actively and positively promote and participate in the work of the organisation across the industries
 Enables seamless access points into the organisation for external stakeholders
Page 3
www.workforce.org.au
POSITION DESCRIPTION:
Consultant – Human Resource and Workforce
Planning
Culturally aware
 Respects differences in all its forms
 Adapts language to aid communication
 Values and positively utilises diversity as a strength
Creative and innovative
 Demonstrates initiative, enterprise and resilience by finding ways to work better and smarter
 Generates, communicates and shares options and ideas for new and enhanced working practices
 Open to change and alternatives including the use of technology to assist our work
 Encourages creativity and imagination in the workplace
Contributes to a learning environment
 Demonstrates reflective practices, taking personal responsibility for learning needs and professional development
 Actively promotes and engages with a culture of continuous improvements identifying opportunities, developing ideas with others
and assisting with the implementation of change
 Contributes and adheres to organisational policies and procedures and compliance with relevant legislation
Health and safety
 Supports an environment free from bullying and harassment
 Takes responsibility for ensuring own safety and that of others through maintaining safe work practices
Performance review and development
In accordance with the Workforce Council’s Organisation-Wide Learning Policy, a review of performance will be undertaken within the first 6
months and then at least every 12 months. This will include a review of performance against this position description and any other
associated documentation.
Approved by: CEO
Date reviewed: 29 September 2015
Page 4
www.workforce.org.au