Families and Communities Programme Communities for Children Facilitating Partner Community Strategic Plan The Communities for Children Facilitating Partners (FP) Sub-activity FPs are place-based and develop and facilitate a whole of community approach to support and enhance early childhood development and wellbeing for children from before birth to 12 years. FPs build on local strengths to meet local community needs and create capability within local service systems, using strong evidence of what works in early intervention and prevention as identified by the Families and Children Expert Panel. They collaborate with other organisations to provide a holistic service system for children and families. FPs fund other organisations (known as Community Partners) to provide services including parenting support, group peer support, case management, home visiting services and other supports to promote child wellbeing. The Community Strategic Plan The Community Strategic Plan (the Plan) supports FPs to set out a vision for their service area. It identifies the key needs and service gaps in the community, develops ways to better coordinate and collaborate and outlines priority areas and strategies to address need and improve outcomes for children and families. The Plan should build on the extensive knowledge that FPs and their Committees have gained in working with their communities, often over long periods of time. This new Community Strategic Plan presents an opportunity to critically reflect on what is changing and what continues to be the strengths and challenges for your local community. The Plan also reflects the Australian Government’s commitment to civil society and an acknowledgement that it is only through everyone in a community working together that true change in outcomes and trajectories can be achieved. This includes governments, non-government organisations, academia, business and community members. The Community Strategic Plan should be developed with the aim of achieving the Families and Children Activity Outcomes and the Communities for Children FP objectives. The objectives of the Communities for Children FP are outlined below, including the new objective around school transition and engagement. To improve the health and well-being of families and the development of young children, from before birth through to age 12 years, paying special attention to: o Healthy young families — supporting parents to care for their children before and after birth and throughout the early years; o Supporting families and parents — support for parents to provide children with secure attachment, consistent discipline and quality environments that are stable, positive, stimulating, safe and secure; o Early learning — provide access to high quality early learning opportunities in the years before school; provide early identification and support for children Page 1 at risk of developmental and behavioural problems; assist parents with ways they can stimulate and promote child development and learning from birth; and o School transition and engagement - support children and families to make a smooth transition to school and work with local schools to assist children and families with their ongoing engagement with school. To create strong child-friendly communities that understand the importance of children and apply this capacity to maximise the health, well-being and early development of young children at the local level. Community Strategic Plan Guidance All Facilitating Partners are required to provide a Community Strategic Plan by 1 April 2015 for each Service Area and will cover the period to 1 July 2019. The Plan includes the following sections: 1. 2. 3. 4. 5. Communities for Children Facilitating Partner’s Details Community Informed Service Mapping Community Engagement Service Area Vision Priority Areas When developing your Plan, you should consider the following documents: Families and Children Guidelines Overview Communities for Children FP Operational Guidelines Your Families and Communities Programme Grant Agreement, especially Item B Families and Children Performance Framework Families and Children Programme Logic, and State, territory and local government policies, plans and services FPs will likely generate a substantial amount of valuable information as they develop their Plan. However, as part of the Department’s commitment to reducing reporting requirements, FPs can limit responses to one page per section and one page per priority area. The Plan must be developed in conjunction with your Communities for Children Committee and signed by an authorising officer in your organisation before is it submitted to your Grant Agreement Manager for review. Please contact your Grant Agreement Manager if you need assistance developing your Plan or if you may have difficulty in meeting the due date. Page 2 Other useful information resources include: Factsheet on the Families and Children Expert Panel Factsheet on Collaboration Closing the Gap on Indigenous Disadvantage Closing the Gap: National Indigenous Reform Agreement The Toolkit for Indigenous Service Provision The Working and Walking Together handbook prepared by SNAICC The Engaging hard-to-reach families and children report by Natasha Cortis, Ilan Katz and Roger Patulny The Family Relationship Services Australia (FRSA) What Helps and Hinders, FRSA Linkages and Collaboration Project Report Interagency Collaboration by the Australian Institute of Family Studies Promising Practice Profiles at the Australian Family Relationships Clearinghouse by the Australian Institute of Family Studies Creating Conditions for Collective Impact Page 3 1. Communities for Children Facilitating Partner’s Details Facilitating Partner Details Service Area Name Gladstone FP Name Gladstone Area and Development Pty Ltd FP Contact Name Maree Tisdell FP Contact Title Program Coordinator Address 105 Toolooa Street Gladstone State/Territory and Postcode Queensland 4680 Community Strategic Plan Date Communities for Children Committee agreed to Community Strategic Plan Name of Facilitating Partner Authorising Officer 1 April 2015 Glenn Churchill Signature of Facilitating Partner Authorising Officer DSS Use Date of Submission to DSS Date of DSS approval DSS Delegate Name DSS Delegate Position DSS Delegate Signature Page 4 2. Community-Informed Service Mapping Describe the key needs of vulnerable and disadvantaged children and families in your community, and the current services and service gaps within your service area. You should reflect on: What are the key needs of families at risk of poor outcomes in your service area? Are there emerging needs for your community that you need to get on the front foot in addressing? What are the existing children and family services doing to meet those needs? Are there gaps? You should draw on feedback from community consultations, your existing knowledge of the community’s demographics and social issues as well as other available resources, which may include: Australian Early Development Index at www.rch.org.au/aedi The National Assessment Program – Literacy and Numeracy at www.naplan.edu.au Australian Bureau of Statistics, to access census data such as age profiles, unemployment and cultural diversity information, at www.abs.gov.au Settlement statistics at www.immi.gov.au/settlement State and territory specific information, including statistics on school attendance, domestic violence, child protection and crime. Community and Service Mapping Also find attached: Attachments A (Survey Evaluation), Attachment B (Gladstone C4C Scoping Profile) Attachment C (Summary of School Results) Attachment D (Committee Terms of reference) Population Profile Located around 550km north of Brisbane and 110km south of Rockhampton, the city of Gladstone has a population of around 53,000 and the seaside community of Boyne Island/Tannum Sands with around 12,000, and provides a quality residential area for the wider Gladstone area. The Gladstone region as defined by the local Government boundaries, is 10 465.8 sq. kms, which incorporates city, and rural and remote areas. With one of Queensland's premier ports, the region is home to 2 world class alumina refineries, aluminium smelter, cement plant, Orica chemical plant, and 3 LNG plants currently under construction, and due for completion within the next 18 months, together with a major new port facility construction and major rail infrastructure. With massive industrial and subsequent residential growth over the last 4 years, the community has been under enormous stress, with a large transient population moving to the area for employment and creating pressure point on already stressed community and social services. The Gladstone area's growth is cyclical in nature and complex with construction peaks and troughs that bring their own sets of challenges within community Boyne Island/Tannum Sands is a community with quite different geography and social dynamics but still feeds into the Gladstone job market and infrastructure and is reliant on that larger regional economy and service industries. Both communities have a very transient population. Page 5 Whilst indigenous families only make up 3.5% of the population, some 23.2% of these are aged 014 years. The traditional owners of the area are acknowledged as the Bailai (Byellee), Gooreng Gooreng, Gurang and Toolooa. Our community is suffering from "consultation fatigue", particularly given the amount of consultation that has been undertaken by each of the major industrial projects that have been undertaken in recent years. The Gladstone Communities for Children Committee determined that there would be little value in engaging "another consultant" to determine the gaps and priorities for this Strategic Plan. The ground work consultation has already been done by various means as detailed in this Plan, and together with the depth of knowledge and experience of the committee members (including an Early Childhood consultant) the committee strongly supports the Priorities and Outcomes of this Plan to deal with the complexities of the challenges being faced in this region, to deliver a whole of community approach to support and enhance early childhood development and wellbeing for children from before birth to 12 years. Table 1 Demographics Population Characteristics Total people Males Females Aboriginal and Torres Strait Islander people Age Key Demographic Indicators, 2011 Census 4680, Qld Queensland Australia No. % No. % No. 26,335 51.8 2,148,221 49.6 10,634,013 24,496 48.2 2,184,518 50.4 10,873,704 1,809 3.6 155,825 3.6 548,369 4680 No 4,124 3,879 3,814 % 8.1 7.6 7.5 Queensland No. % 297,893 6.9 286,989 6.6 290,982 6.7 % 49.4 50.6 2.5 Australia No. 1,421,050 135192 1,371,054 % 0-4 years 6.6 5-9 years 6.3 10-14 years 6.4 Income (aged 15 and over) Average Individual income $716 $587 $577 ($/Weekly) Average household income $1,955 $1,453 $1,481 ($/Weekly) Average Family income $1,780 $1,235 $1,234 ($/Weekly) Family Characteristics Total Families 12,913 1,148,179 5,684,051 Couple families without 4,698 36.38% 453,102 39.46% 2,150,299 37.83% children Couple families with children 6,438 49.86% 491,200 42.78% 2,534,397 44.59% One parent families 1,626 12.59% 184,547 16.07% 901,634 15.86% Other families 151 1.71% 19,330 1.68% 97,721 1.72% Median age of people in 4680 younger than in Queensland or Australia. (Census 2011) Children aged 0 – 14 make up 23.2% of the population of the 4680 region. While average incomes in Gladstone are significantly higher than those across Queensland and Australia these figures are skewed by the very high incomes earned by those working in construction on Curtis Island. There are households and areas within the Local Government jurisdiction that are regarded as economically disadvantaged -16.6% in rural areas to the north and south as well as some suburbs within Gladstone itself, p17 Gladstone Region’s Cultural Diversity Review Page 6 Forecast population growth in the major catchment is HIGH – total population expected to increase by 2.35% p.a. from 2014 to 2018 (net 4948 persons) (ABS 2011). Population of children under 5 in the catchment area is forecast to increase at a higher rate of 2.88% p.a. from 2014 to 2018 – net 506 children. Proportion of children aged under 5 (8.36% and growing) is higher than the state average (6.9%) 1 Population of Gladstone is expected to double in the next 20 years – according to Census 2011 the population was 57, 882 in 2011. Higher percentage of Couple families with children than Qld or Australia Lower percentage of one parent families in Gladstone Lower percentage of couple families without children in Gladstone compared to Qld and Australia. Overseas arrivals as at 2011, 7178 and 25% of these have arrived in the last five years. 2 Approximately 1 (one) in 4 (four) Gladstone Region's residents were overseas-born (this significantly contrast with the results encountered by the ABS Census 2011, in which only five (5%) of the residents were from overseas-born being a large majority from AngloCeltic background), incorporating 72 nationalities (including Chinese, Filipino, Indian, etc.) and 53 languages other than English.3 (www.abs.gov.au, 2013). The Gladstone Region has become increasingly diverse. From Feb 2014- Jan 2015 there were 562 babies born at Gladstone District Hospital4 Within a twelve months period (ending on 30th March, 2015) and mainly due to sudden industrial growth and its associated continuous demand for skilled workforce, Gladstone' Region's overall population has increased by 6,105 people, which is a population growth rate of 3%, compared with a 2% increase for Queensland. 5 Gladstone C4C Area has 8 main population Centres Table 2 Gladstone C4C Area Population Centres6 and disadvantage index District Population Index of relative socioeconomic disadvantage7 *Boyne Island – Tannum Sands 11,303 1,049.7 *Clinton-ByelleeCallemondah 5,977 1032.9 Gladstone City 1,503 1017.1 Kin-Kora – Sun Valley 4,277 999.8 New Auckland-Kirkwood 4,982 1050.3 1 http://www.hereforgladstone.com.au/asset/download/805/6311fa/icm-childcare-needs-assessment-gladstone-qldaugust2014.pdf) 2 Gladstone Regional Scoping Report for Good Beginnings p8, 2014 3 www.abs.gov.au, 2013 4 Dr Barb Panitz, Gladstone GP Obstetrics, 27 February 2015 5 http://statistics.oesr.qld.gov.au/qld-regional-profiles 6 http://profile.id.com.au/gladstone/about?WebID=210 7 http://profile.id.com.au/gladstone/seifa-disadvantage?es=2 Page 7 South Gladstone – Barney Point 4,721 974.3 Telina – South trees – Glen Eden – Toolooa – O’Connell 5630 1050.3 West Gladstone 5,241 987.7 Based on the SEIFA index the suburbs of Kin Kora,-Sun Valley, South Gladstone-Barney Point and West Gladstone are areas of highest disadvantage. Child Development, Well-being and Safety Child Safety is working with approx. 220 children most of the time with approx. 160 in foster care and the rest being at home or in other places8 Early Childhood Network (including police representative), teachers have flagged an increase in bullying amongst young people in primary school (see Background Document) In 2012, 21.3% of children were found to be developmentally vulnerable in their first year of school and 11 per cent of children were found to be developmentally vulnerable on two or more domains. AEDC 2012 results also indicate that 18.4% of Indigenous children in Gladstone are developmentally vulnerable on two or more domains whereas 10.5% of non-indigenous children were vulnerable on two or more domains. (See Attachment C) In Gladstone C4C area, Gladstone children were considered to be developmentally vulnerable across the Social Competence domain, the Language and Cognitive Domain and the Communication Skills and General Knowledge domain (See Attachment C) School transition figures (provided to C4C by DETE) indicate that: o 55.8% of Indigenous children are transition to school well in their first year of school compared to non-indigenous children (70.8%). o 41.9% of indigenous children have parents who are actively engaged with the school and supporting their children’s learning compared to 73.7% of nonindigenous children o 44.2% of Indigenous children are read to regularly compared to 71.5% of nonindigenous children 9 The AEDI also breaks the results down to local communities and when results are analysed across all domains it is clear that children from South Gladstone/Barney Point and Sun Valley and Surrounds (includes West Gladstone and Kin Kora) are more developmentally vulnerable than other children in Gladstone (See Attachment C). Children living in these areas attend Gladstone South State School, Kin Kora and Gladstone West State School. The School Transition figures for Gladstone indicate that children in Gladstone may not be exposed to early literacy in the home before they start Prep as often as other children in Queensland.10 The Naplan Results for Indigenous Students Year 3 indicates: oA spike in the number of Year 3 students in the lower bands (well below National Minimum Standards) across all strands oOverall decrease in the number of Year 3 students in the average and Upper two bands across all strands 8 Sourced from Department of Communities Gladstone http://www.aedc.gov.au/ClientData/CommunityProfiles/2012_33350.pdf 10 http://www.aedc.gov.au/ClientData/CommunityProfiles/2012_33350.pdf 9 Page 8 Summary of Outcomes from Surveys, Consultations, Forums and Group Interviews of Parents, Organisations and Children over the period May 2014 to February 201511 (see Attachment A) What Parents Say Top needs identified by parents in Gladstone C4C Area Parenting Education Programs Occasional Childcare/Adjunct care Transport Service Awareness – what and where? Early Intervention Programs for children starting school More activities for children over 8 -12 What Organisations say (including Government, Non-Government, NFPs, Social Service and Community Groups, Early childhood Network, Parent Information Group, Indigenous Organisations12) Top needs/issues identified by Organisations in Gladstone C4C area: Under professionalisation of the field – many are performing roles they are not qualified to perform; High turnover of professionals and non-professionals due to transient population of Gladstone impacts on service delivery and on continuing attendance of service by clients; Parents need more support around dealing with their child/ren’s behaviours – parenting education programs Increasing needs identified when interacting with children such as speech and language Impairment and delays, fine and gross motor skills lacking, Social skills and behavioural issues. This identified by ECN and teachers in the teacher survey as increasing numbers of children are experiencing difficulties with a smooth transition to school. Dislocation of GP services and allied health i.e. allied health professionals are contacting doctors with their concerns regarding children and nothing is happening. Lifestyle programs – exercise and nutrition Adjunct care is needed for parents who want to attend programs – not always appropriate for children to be there Lack of reliable public transport Growing IT addiction of young children What Police/CCRDFV says Identified by police representative on Early childhood Network and by CCRDFV Bullying amongst younger age groups is increasing – Social media plays a huge role in this13 Suicide rates in the 18 to 25 year age group in Gladstone area are increasing14 - this is often an outcome from issues that start as young as under 10 Rates of reported Domestic and Family Violence in Gladstone are substantially higher in Gladstone than across Queensland 15 16 Parents need more support with children’s behaviour More programs for children over 8 (that is where the problems are starting) 11 See attached Survey – Attachment A 12 See attached Survey 13 Advice from Gladstone Community police officer 14 Advice from Gladstone Community police officer 15 Magistrates Court of Queensland: Annual Report 2012-2013 http://www.courts.qld.gov.au 16 Gladstone Observer 14 March 2015 Page 9 What Educators say – including Kindergarten, Childcare and Primary teachers Difficult to quantify numbers or even percentages of children with needs from the responses given to survey questions from this group. However, common themes were: Noticeable numbers of children in the classroom are struggling to meet the demands of Prep Children are starting school with noticeable issues – behavioural/developmental etc. are starting school without a diagnosis Less than half of the children starting Prep accessed early intervention services prior to starting school. Many children lacking in fine and gross motor skills (can’t hold pencils, cut with scissors, play with balls, sit up properly at their desks) Majority of respondents knew referral options available for families – there are protocols and procedures in place for this. Parents need more information What the Children say Majority of children surveyed were in the 6 years and over cohort. Their main concerns were around the issue of not having enough to do on the weekends and during school holidays. They said that there are places they could go (skate park was mentioned) but “big kids go there and they don’t feel safe”. 3. Community Engagement In order for GAPDL Communities for Children to achieve the vision of “Living, Learning, Growing Together for Stronger Families and Stronger Futures” we recognise that we must focus on building partnerships across the three sectors Community, business and government in order to build the capacity of our communities and improve developmental outcomes for children and their families. Gladstone population is a very transient one and services have to be flexible in order to ensure service delivery is relevant and gaps are being addressed. The Strategic Plan is a living document and will need to be revisited regularly to ensure that Priorities contained in it and in the Work Plan are relevant to the needs of the target groups. Gladstone C4C recognises that to support families in the Gladstone Region an integrated service response by individuals, communities and agencies is the most effective way to promote effective and long lasting change. The C4C committee works very closely with the Early Childhood Network and many are members on both committees. Currently monthly C4C committee meetings are attended by: 1 x Local Government Representative and GAPDL Board member 1 x Representative from Federal Government – DHS 1 x Representative from Federally funded IPSP program 3 x Representatives from State Government – DET, Department of Communities, Child Safety and Disabilities, Maternal and Child Health 3 x Representatives from various Allied Health services 3 x parent representatives 4 x Community Partners including multicultural organisation 1 x Rep from Indigenous health Organisation Page 10 To seek feedback around emerging needs, issues and themes for families and children in Gladstone C4C area the C4C team have consulted with a variety of service providers, families and children during the past eight months. The process was planned from the beginning to ensure that consultation occurred across a broad representation of families and service providers. C4C has broadened it’s presence in the Community and in the different Service provider networks and was able to gather data and themes around need that had not been previously known/realised. The report is in Attachment A, the Gladstone C4C Scoping Profile is at Attachment B (this profile is regularly reviewed and updated). The C4C team have completed consultations in the following key areas: Service Providers including: o Children’s and Family Services o General Practitioners and Allied Health Services o Department of Human Services (Centrelink) o Nhulundu Indigenous Health Service o Maternal and Child Health o Child and Youth Mental Health Services o Central Queensland Indigenous Development o Department of education (Early Childhood) o Schools, Kindergartens and childcare o Private Providers of healthcare o Recreation, leisure activities and sporting clubs o Local government o CQU o Police and CCRDFV Family Surveys competed with over 240 families. Surveys were distributed through: Page 11 Table 3 List of Community Venues for Parent Survey Distribution Venue Surveyed Kin Kora Shopping Centre Valley Shopping Centre Kin Kora Shopping Centre Boyne Tannum Plaza 17 Airport Parenting Programs Child and Family Centre Gladstone Child and Family Centre Gladstone Parenting Program – Boyne/Tannum Parenting Program – Boyne/Tannum Parenting Program GP Super clinic East Shores Community facility Indigenous Playgroup Parents Friends Park (Barney Point) Gladstone Women’s Refuge Parents Child Safety parents Playgroups Sporting Venues – Football, Basketball and Soccer Survey Monkey One on One Date Surveyed 7 March 2014 6 November 2014 13 March 2015 22 September 2014 22 October 2014 # Participants 23 17 12 15 11 5 December 2014 9 27 August 2014 10 24 September 2014 9 22 September 2014 8 1 July 2014 21 and 22 January 2015 10 37 5 March 2015 6 8 5 Over period September 2014 – March 2015 7 24 31 31 6 Children Surveys – Childcare Centres, Playgroups, Sporting venues and schools Meetings with current Community Partners and through their progress reports Gladstone Early Childhood Network and Parent Information Group 17 This survey was carried out with a group of FIFO workers waiting to catch a plane for their rostered week at home. . Page 12 Strengths of Gladstone C4C Community The top themes identified by families that are working well in Gladstone to help raise children are: Community Facilities/Parks Community Activities – Playgroups, Library, Weekend events Sport Support Groups The following have been identified as strengths by Service Providers in Gladstone C4C Area: Supportive Communication is getting better and Networks are strengthening Lots of different sports for families Community Events Early childhood Network Want best for families Gaps in the Community & Service Sector Following gaps in the service sector were identified: Limited access to specialists and long waiting lists Dislocation between allied health services and GPs/Specialists i.e. allied health professionals are contacting doctors with their concerns re: children and nothing is happening. Lack of early intervention services Not enough Parenting programs for families wanting to access and services needing to refer (this was identified as the biggest area of need by service providers and parents) Current service system is disconnected and services can be hard to find if you are not already in the system Lack of occasional childcare and adjunct care Not enough services specific for 8-12 years. Not enough support for families with challenging behaviours or complex families Public Transport is non-existent or very limited depending on where you live Transient population can lead to a high turnover of staff working in the Social Services sector. Growing addiction to IT of young people including mobile phones, Facebook, Social media. Increasing needs identified when interacting with children such as speech and language Impairment and delays, fine and gross motor skills lacking, Social skills and behavioural issues. This identified by ECN and teachers in the teacher survey as increasing numbers of children are experiencing difficulties with a smooth transition to school. Lifestyle programs – exercise and nutrition Page 13 Limitations and/or barriers that exist: Identified by service Providers Transport and distance between services – Gladstone is very hilly and very hot and there are not enough footpaths Cost Limited knowledge and uncertainty about the services available Fear of judgement No affordable childcare Services not integrated/no one place for people to go for information Identified by parents: Transport Fear of judgement Cost Lack of knowledge about what is available Affordable childcare Emerging themes, issues and priorities Housing At the height of Gladstone’s boom (latter part of 2011 to early 2014) rentals and houses for sale were hard to find. Median prices of housing were well above the State average and there were negative rental vacancies. As a result Gladstone attracted property developers who came in and built multiple numbers of houses and blocks of units to meet the demand. Local real estate agent advised that in the last 12 months unit prices have decreased by up to 46% and house prices have also dropped significantly. The rental market is now in oversupply and rents have dropped in response. The RTA figures show a 33.3% and 30.2% change in rental prices for Units and houses from 2013 to 2014. House prices are now cheaper than the state average and back to 2008 levels (Sourced from local Real Estate Agent). Many of the houses that were built by developers from out of the region in the ‘boom’ period have building and structural defects. Builders are unable to be contacted and owners are having to pay for the defects to be fixed without being able to use insurance. Many young families purchased homes when prices were very high and rentals were very difficult to find – they are now in situation of negative equity. The knock on effect is that husbands/fathers often have to work away on a FIFO roster to keep servicing the loan. Anecdotally there has also been an increase in Mortgagee in possession sales in the past 12 months – many of those defaulting are families with children. Employment At the height of the “boom” Gladstone enjoyed an unemployment rate that was much lower than the rest of the State and Australia – in June Quarter 2013 unemployment rate in Gladstone was 4.4 per cent in comparison to Queensland 6.0 per cent. Unemployment rate in January 2015 in Gladstone was 7.5% (sourced from DHS). At the peak of the Construction phase of the LNG plants there was a total of 14,000 workers employed – approx. 4700 were Gladstone residents and the rest FIFO/DIDO workers. Page 14 Construction phase is now winding back as the plants move into the operational stage. Each of the three LNG plants will only have a direct operational workforce of 180-200 people. There will also be indirect employment of the Plant Service Contractor for each with about 50 – 70 people in normal operations. 18 It is predicted that the bulk of redundancies will occur in September and December this year i.e. 2015. There will be some through the year prior to this but timing will be very much about the stage of construction people are working on. It is very difficult for anyone to know what the future will be for Gladstone except to say that it is changing all the time. This is a relatively young and very transient population. Many of the families who have come to town for employment will stay here but many will leave and still others will become FIFO families. There are a number of different groups looking at the FIFO phenomenon and its impact on families – CQU has been involved in a project around FIFO and it will be very important that C4C and the service sector draws knowledge from that research to inform future plans. It is also difficult to determine if the needs will be the same two years from now. The growing demographic of young families in the Gladstone Region are at higher risk of greater disadvantage without access to the right services. The recent change of government which came soon after the previous change of government has also introduced a level of uncertainty particularly in the Social Services sector. How this change will impact on programs and employment is yet to be seen. Emerging themes, issues and priorities identified include: Improve service access for all families but particularly hard to reach and vulnerable families Better public transport Increase access to information/ service awareness Improving availability of occasional and adjunct childcare Improved access to early intervention services Increased reported incidents of Domestic and Family Violence Bullying is an increasing issue (reported from Police rep) Construction winding back Maintaining Community Consultation and Engagement Community engagement will be maintained through the work of the C4C team and the C4C Committee. C4C coordinator is currently involved in a number of community and service provider networks as well as professional organisations and is able to keep contact with what is happening on the ground through these networks. It will be important to ensure that the planning and evaluation of services is continuous because of the rapid change the community is experiencing. In conjunction with Community partners and the Committee, C4C will continue to develop better needs analysis processes to map changes in the environment. The C4C committee is a broad representation of the community we live in- there is currently some work being done around trying to engage industry reps, business reps and university input so that there is real feedback from all sectors particularly given the amount of change. 18 Marine & Stakeholder Manager | Downstream Operations GLNG Operations Pty Ltd, 03 March 2015 Page 15 Service Area Vision Drawing on your community-informed service mapping and community engagement processes, describe the vision for your Service Area. Ensure that your vision encompasses the Families and Children Activity outcomes and the Communities for Children Facilitating Partner objectives. Our vision statement is that families, children and their parents are supported in “Living, learning and growing together for stronger families and stronger futures”. This Vision became part of the Gladstone Region Child and Family Charter which was officially endorsed on 27 May 2010. As a community we want to empower families to function more effectively, advocating that parents and carers have the most critical role to play in their children's health, well-being and education. We want to ensure people have access to the necessary specific supports that will help them by detecting and acting on crises before they happen, developing a shared responsibility for vulnerable families and children rather than risk aversion. By advancing changes to our service practice culture in relation to families and children we will be able to strengthen universal and targeted early intervention and prevention processes. By sharing knowledge, coordinating service delivery and working collaboratively over the long-term we will achieve sustainable systemic change and so continue to build strong connections and relationships between family and children's services and their clients. In this way, through the building of a supportive family culture we will enhance the wellbeing and resilience of children and their families in a healthy, active, safe and caring community. Taking this child-and-family-friendly approach we aim to strengthen the provision of quality services to clients in order to improve the social integration and cohesion of the region. Page 16 4. Priority Areas Building on previous parts of the plan, describe the priority areas that you need to focus on to achieve your vision. Priority Areas are the areas that the community has identified need to be a focus of effort. The priority area may be a particular target group (e.g. engaging young parents), a service gap (e.g. parent education), or systemic issue (e.g. adult services being disconnected from children’s services). Your response should include: An overview of the priority area Why you have chosen it as a priority area How it relates to the Families and Children Activity’s outcomes and Communities for Children FP objectives What strategies you will use to achieve improved outcomes in this priority area o Your strategies may include funded direct service delivery but could also focus on other actions a FP and its Committee could undertake, such as improving service delivery capability, building community awareness, or engaging with other relevant service providers, such as adult services. The method you will use to measure whether outcomes in this priority area have improved. Outline the key stakeholders that will be critical for success. Page 17 Priority Area One Children pre- birth to 12 years and their families living in the Gladstone C4C area and providers of formal and informal learning settings including early intervention services, playgroups, Early Childhood Education settings, Primary schools and early High School years (11 and 12 years). This area was recognised as an area of priority for Gladstone children from Parent survey, stakeholder interviews, Organisational needs survey AEDC and other Educational results. ABS Census data and local knowledge was used to help map areas of greatest need in the Gladstone C4C Area. AIMS Increase families and community understanding of and commitment to learning in the early years, including successful transitions to school. Promote and support early learning programs that promote children’s developmental and educational outcomes. OVERVIEW This strategy aims to improve children’s Social Competence, Language and Cognitive skills and Communication Skills and General Knowledge through a range of community and school based programs. Under this strategy, parents and carers will be provided with opportunities to actively participate with their children in a number of programs that introduce families to the service system in non-threatening ways. These programs include parents, children and service providers and focus on activities such as mobile playgroups, transition to school playgroups, supported playgroup in Women’s Refuge, Indigenous Playgroups, early year’s literacy/numeracy programs and homework support. This activity will actively encourage and source resources/professional development programs to support services working with early years. C4C will support collaboration between services and promote the importance of service integration and coordination. Outreach of services will be encouraged and supported and strategy will work towards all services wanting the same outcomes for families. The lack of reliable public transport in Gladstone has been recognized across the sector as a major barrier for families trying to access services. Service providers have recognized that they all need to work together in a much more integrated way in order to access hard to reach and vulnerable families and a multi-disciplinary approach is needed. C4C will broker partnership arrangements with organisations, industry and business to source innovative solutions for transport. Mobile Playgroup and other services will travel to parks in areas throughout Gladstone and Boyne Tannum together with a focus on residential areas that have been recognized as particularly disadvantaged (see AEDC data around schools, SEIFA index and local knowledge). A particular focus of this priority area is around ensuring that Aboriginal and Torres Strait Islander families in the area have access to early learning programs. Naplan results for 2014 Year 3 students and the 2012 AEDC for Indigenous children clearly show that this group are more vulnerable across domains than non-indigenous children and their literacy, language and communication outcomes are much lower than that of non-Indigenous children. Indigenous organisations in Gladstone continue to support this strategy and work with families to ensure they are engaging with the program. Parents engage with children around importance of education and communicating with schools to ensure the best outcome for their children. This strategy will build on the success of the previous playgroup strategy to: Page 18 This strategy will build on the success of the previous playgroup strategy to: Focus on early intervention initiatives for Indigenous and vulnerable children in the Early Years and include new initiatives that focus on evidence based programmes designed to support learning through play, homework support and parent support programs. Continue support of the literacy/numeracy program delivered to children in foster care in Gladstone. There are over 200 children in care in the area and this strategy will ensure that there is some ongoing support of the child regardless of where they are. In the consultation process concerns were raised by police, CCRDFV and other service providers around increased incidents of bullying, increased suicide rates in Gladstone for 18 to 25 year olds and the rate of Domestic and Family violence. This activity will support the development of age appropriate programs that work with children in primary school and the younger high school cohort to build resilience and emphasise the importance of respectful relationships with others. Programs will extend to community, parents, families and service providers. Underpinning Objectives Healthy young families – supporting parents to care for their children before and after birth and throughout the early years Early learning – provide access to high quality early learning opportunities in the years before school; provide early identification and support for children at risk of developmental and behavioural problems; assist parents with ways they can stimulate and promote development and learning from birth School transition and engagement – support children and families to make a smooth transition to school and work with local schools to assist children and families with their ongoing engagement with school Target Groups All families and children aged 0 – 12 with a particular focus on: o Children at risk of poor developmental and educational outcomes o Indigenous families and their children aged 3-5 o Culturally and linguistically diverse families and their children aged 3-5 o Children with additional needs and their families Early Childhood sector Children aged 0 to 7 Children aged 8 to 12 years Children in foster care and out of home care in Gladstone Strategies to Achieve Goals Collaborative Service Delivery to Parents and Children In discussions with the new role in the Office of Early Childhood and the Early Childhood Network support the implementation of integrated service delivery to improve life trajectories of children aged 0 to 8 Encourage and support the development of programs that strengthen families capacity to foster healthy development and learning in their children starting pre-birth; Support delivery of programs that target children aged 8 to 12 years Sourcing of an age appropriate program that delivers respectful relationship resources for the older cohort in Primary school and early high school (especially boys) about impact of domestic and family violence and assault and effects of bullying Support families in Women’s Refuge through facilitation of Supported Playgroups in service Page 19 Outreach programs to areas in the Gladstone C4C Area that are recognised areas of disadvantage. Transition to Prep programs that concentrate on 3 to 5 year olds and their speech, language, literacy and mathematics development in particular. Continued support of the highly successful Learn to Grow Indigenous playgroup Capacity Building Broker partnerships and strengthen network relationships between organisations working with children and families Support delivery of evidence based programs that assist families to value education and prepare children for success at school Support strategies to overcome barriers to kindergarten tick programs participation with a focus on vulnerable families Establish the needs of groups that have not been able to be identified: o Children aged 8 years old to 12 years old o Children from culturally and linguistically diverse backgrounds o Disabilities Identify role of C4C in the Family and Child Connect and Intensive Family Support services under Qld Stronger Families initiative Support the development of Child and Family Centre for Gladstone Region through the formalisation of a consortium of organisations who will continue to work through the issues and source funding opportunities Initiate further training where gaps in knowledge exist Work collaboratively with existing resources to source solutions for identified gaps in service delivery around occasional care, adjunct care and transport. Community Awareness Broker partnerships and strengthen network relationships between organisations working with children and families Identify media partners and promote the services of programs through the use of electronic media, print media Development of promotional resources to distribute widely through face to face and technological mediums Develop website and social media tools that will promote Communities for Children as a central place people can go to access information and links to other services/programs Support development of Professional Services Directory Strengthening support for White Ribbon Days C4C Program Coordinator at relevant forums Greater awareness in the Community of the importance of respectful relationships and the need for changes in attitudes towards women and Domestic and Family Violence. Outcomes Improved kindergarten tick programs participation rates and overall educational outcomes in Gladstone over period 2015-2019 to 100% (CQ participation rate in Kindy tick programs was 80.2% in 2013) Improved AEDC outcomes for children especially around current areas of vulnerability Referral pathways for families and children developed Children transitioning to school successfully Improved partnerships between ECEC settings and schools Increased Community and service provider awareness around importance of educational outcomes for children Parents feel empowered in their children’s education Page 20 Improved language and literacy outcomes for Indigenous children in the Early years Evaluated and documented examples of collaboration across organisations working with parents and children – particularly in relation to shared areas of need and service delivery gaps e.g. occasional child care and transport Improved outcomes for families post service at designated milestones, 3 – 6 months and more than 6 months if clients continue in the service. Increased numbers of participants from target groups Decreased number of families in contact with the Child Protection system Evaluated and documented referral pathways Key Stakeholders Early Childhood Network Early Childhood Settings – Childcare Centres and Kindergartens Primary Schools & High Schools Education Queensland Good Beginnings Playgroup Queensland Inclusion Support Agency Nhulundu Indigenous Health Services WIN (Welcoming Intercultural Neighbours) Services for children with disabilities CCRDFV – Coordinating Community Response for Domestic and Family Violence GPs and Health Professionals Pyjama Foundation Central Qld university Gladstone Regional council QPCYC Central Queensland University Families Page 21 Priority Area Two Parenting education Provide quality parenting education programs through a variety of mediums to enhance parent-child relationships and strengthen families in the Gladstone Region. OVERVIEW The need for parenting education programs identified by and through consultations with: Child and Community Health – Early Intervention Specialist Maternal and Child Health Department of Communities, Department of Communities, Child Safety and Disability Services and Disability Services Child and Youth Mental Health Gladstone Women’s Health Centre Local GPs and psychologists working with families Educators in early childhood settings Evaluations and feedback from parents CCRDFV Women’s Refuge Nhulundu Indigenous health Good Beginnings Autism Qld Disability Services Queensland Welcoming Intercultural Neighbours CCRDFV Playgroup Qld Parent Survey 2014/15 Communities for Children and the above stakeholders have partnered to facilitate a number of Parenting Education Programs across Gladstone and Boyne/Tannum area through 2013 and 2014. The need for these programs was raised after an approach was made to C4C and Gladstone Women’s Health Centre by the Early Intervention Specialist from Maternal and Child Health and Child and Youth Mental Health. Both had long waiting lists with more than 100 parents looking for further assistance and support with parenting. There have been 11 parenting programs facilitated across the Gladstone and Boyne/Tannum area since the first meeting and there is still a waiting list of parents wanting to attend. The Parent Information Group has been established so that the approach to provision of programs can be more coordinated and delivered by certified facilitators. This group which includes C4C representation will work collaboratively to ensure referral pathways are established and for the best outcomes of parents and children. Parenting Education Programs have been identified as the biggest need for parents in the Parent surveys and evaluations and the Community Organisation evaluation. Parent education programs, whether explicit or implicit, assume an underlying theory of action; that is, intervening with parents directly can improve (a) parenting skills and capacities, (b) certain child outcomes, and, ultimately (in some cases), (c) can reduce the future risk of harm. The Circle of Security program, 123 Magic and Triple P are three programs that were facilitated across the Gladstone region over the past two years. All have been identified by AIFS as evidence based programs with an outcomes focus around healthy families and will continue to be delivered in a much more targeted and flexible way across the C4C area. These programs will be considered successful if there are longer term outcomes for parents and children. Page 22 Underpinning Objectives Healthy young families – supporting parents to care for their children before and after birth and throughout the early years Supporting families and parents — support for parents to provide children with secure attachment, consistent discipline and quality environments that are stable, positive, stimulating, safe and secure To create strong child-friendly communities that understand the importance of children and apply this capacity to maximise the health, well-being and early development of young children at the local level Target Groups All parent groups with a particular focus on families and children at risk of poor outcomes or at risk of abuse and neglect. Target groups include: Indigenous families Single parents or blended families Families where Department of Communities, Child Safety and Disability Services has an involvement and/or experiencing violence or significant trauma Families who are currently working with the Family Court or justice system Families experiencing financial instability and/or housing issues Culturally and linguistically diverse families Men and fathers Young Parents up to 25 years Parents with intellectual disabilities or a mental illness Strategies to Achieve Goals Collaborative Service Delivery to Parents and Children Foster a flexible approach to service delivery in order to increase participation including home visits, provision of transport, provision of childcare and the use of culturally appropriate and gender appropriate facilitators/support workers. Encourage and support organisations in the Gladstone Region to ensure the development of tailored parenting programs that strengthen families’ capacity to foster healthy development and learning in their children starting pre-birth. Capacity Building Broker partnerships and strengthen network relationships between organisations working with parents/caregivers and their children; Collaborate with services and Community Partners to build effective referral practices across the Community sector; Form partnerships strong partnerships across broad range of sectors to broker solutions for needs such as transport, central place for information and Occasional care Community Awareness Broker partnerships and strengthen network relationships between organisations working with children and families Identify media partners and promote the services of programs through the use of electronic media, print media Wide distribution of promotional resources through face to face and technological mediums Develop website and social media tools that will promote Communities for Children as a central place people can go to access information and links to other services/programs Support development of Professional Services Directory Page 23 Strengthen support amongst parents for special days that draw public attention to issues such as Harmony Day, Closing the Gap Day, Domestic Violence, Naidoc Week, etc. C4C Program Coordinator and Committee members promote services at relevant forums Greater awareness in the Community of the importance of respectful relationships and the need for changes in attitudes towards women and Family Violence. OUTCOMES Provide parents with skills to support their own and their child’s emotional and social development and to assist their children with transition into new environments including school Develop parenting confidence Improved family health and early childhood development outcomes Enhanced relationships within the family and attachment with children Connection to support networks in their local communities. Access programs that assist them to gain educational/vocational qualifications Support for women experiencing domestic violence Evaluated and documented examples of collaboration across organisations working with parents and children Improved outcomes for families post service at designated milestones, 3 – 6 months and more than 6 months if clients continue in the service. Increased numbers of participants from target groups Decreased number of families in contact with the Child Protection system Evaluated and documented referral pathways STAKEHOLDERS Key Stakeholders include: Gladstone Women’s Health Centre Maternal and Child Health Child and Youth Mental Health Department of Communities, Department of Communities, Child Safety and Disability Services and Disability Services Department of Human Services (Centrelink) Gladstone Regional Council Good Beginnings Playgroup Queensland Welcoming Intercultural Neighbours Industry Partners Relationships Australia CCRDFV Ozcare (Women’s Shelter) Page 24 Priority Area Three Working in Partnership – Parents, professionals, service Providers and Community This strategy aims to develop activities that support vulnerable children and their families with complex needs across the Gladstone Region, including the development of linkages and direct pathways to relevant services and community services. C4C Gladstone will contribute to an effective and coordinated diverse service system that ensures families and service providers in the community have access to all information and services/activities. Partnerships and networks have been established and will continue to be supported through the creation of opportunities for shared training and professional development in order to support a strong foundation across the Social Services Sector. Activities in this strategy aim to work with children, parents and families to recognise and build on the strengths and capabilities of all children and families in the region. Communities for Children will continue working with key stakeholders as listed below including to bring to fruition the construction of a purpose- built multi-disciplinary Child and Family Centre that will function as an integrated service delivery environment that includes occasional care Outreach activities. The Centre will operate under a purposeful community development and capacity-building approach to foster p o s it i ve a n d meaningful s o l u t i o n s . Rather than rely primarily on corrective actions, services at the centre will focus on early preventative intervention before families reach crisis point. The emphasis on early preventative intervention is imperative in light of findings by the Australian Institute of Health and Welfare that the number of children in out-ofhome care (foster care, approved kinship care, provisionally approved care and residential care services) has risen every year over the last 10 years.17 Alarmingly, the Department of Communities, Department of Communities, Child Safety and Disability Services and Disability Services March 2014 quarterly statistics has identified 53.2% of children (4,552) in out-of-home care in Queensland, are aged between 0-9 years. A major area of concern raised in the consultation process for parents and service providers were the issues of not knowing where to go for information and not knowing what to ask for or what was needed. The issues around dislocation of services as well as the geography and distances between physical locations were also raised as areas of concern and barriers that prevented people from seeking help.19 This strategy will work with all stakeholders in a collaborative way to share resources and capacity so that families and children can have better outcomes. Parents identified that their GP is the main point of first contact for them when they need help. They also identified that Facebook/Social Media were great sources of information. GP services are very busy and it has proved to be quite difficult to engage with this group of professionals. There is some value in having pamphlets or even electronic advertising in the surgery but this is very expensive and difficult to make changes. It would be preferable to provide an easy to use product with details of services and establish relationships with Practice Managers. A Facebook page and website will also be developed under this strategy that has accurate, up to date information of programs and services in Gladstone and is monitored regularly. 19 See Community Survey Page 25 Encourage and source professional development with development programs and training for parents and professionals with a commitment to building capacity of organisations working in the early years Underpinning Objectives To improve the health and well-being of families and the development of young children, from before birth through to age 12 years, paying special attention to: Healthy young families — supporting parents to care for their children before and after birth and throughout the early years Supporting families and parents — support for parents to provide children with secure attachment, consistent discipline and quality environments that are stable, positive, stimulating, safe and secure Early learning — provide access to high quality early learning opportunities in the years before school; provide early identification and support for children at risk of developmental and behavioural problems; assist parents with ways they can stimulate and promote child development and learning from birth School transition and engagement - support children and families to make a smooth transition to school and work with local schools to assist children and families with their ongoing engagement with school. To create strong child-friendly communities that understand the importance of children and apply this capacity to maximise the health, well-being and early development of young children at the local level. Target Group Services working with children aged 0-12 years and their families in the Gladstone C4C area. All end users of programs and services Health professionals Early childhood educators Business and Industry Strategies Collaborative Service Delivery to Parents and Children Creation of strong child-friendly communities that understand the importance of the early years and apply this capacity to maximise the health, well-being and early development of young children at the local level. Advocate for child friendly spaces for families to interact Continue to facilitate sector needs with partners Drop in sessions with partners – C4C will facilitate a wide range of partners listed below to man the Child and Family Centre on a rotational basis. This will not only enhance services knowledge about the Centre but will also provide one on one advice to parent and community members who engage with the Centre. Support the development of a clear framework for referral, assessment and ongoing work with families Support the development and improvement of joint working practices across children’s and adults services. Capacity Building Networking – Public and Private Sectors including local business networks such as Chamber of Commerce Community Forum with the aim of gathering data from community members particularly families Continue professional development – as Gladstone is an itinerant and has an under professionalised community sector it is important that C4C continue to source and facilitate appropriate professional development Page 26 Identify and disseminate funding opportunities to our diverse range of stakeholders Through the Early Childhood network we will disseminate information about other professional development opportunities Community Awareness Broker partnerships and strengthen network relationships between organisations working with children and families Identify media partners and promote the services of programs through the use of electronic media, print media Development of promotional resources to distribute widely through face to face and technological mediums Develop website and social media tools that will promote Communities for Children as a central place people can go to access information and links to other services/programs Support development of Professional Services Directory Strengthening support for White Ribbon Days C4C Program Coordinator at relevant forums . Key Stakeholders DET – Department of Education and Training CCRDV QPCYC Kindergartens Carers Services that support children with additional needs and their families Allied Health Professionals Playgroups Qld Department of Human Services Department of Child Safety Good Beginnings Australia Roseberry Community Services Welcoming Intercultural Neighbours Gladstone Child and Youth Mental Health, Autism Queensland, Inclusion Support Agency Gladstone Women's Health Centre Gladstone Regional Council GAPDL Page 27 References ACARA 2015, My School website http://www.myschool.edu.au/SchoolProfile Australian Bureau of Statistics 2015, Census Data, ABS, Canberra http://www.abs.gov.au/websitedbs/censushome.nsf/home/data?opendocument#frombanner=LN Australian Early Development Index 2012, Community Profile 2012, Gladstone Queensland http://www.aedc.gov.au/ClientData/CommunityProfiles/2012_33350.pdf Australian Government Productivity Commission, Early Childhood Education and Care, viewed 2015 http://www.pc.gov.au/research/recurring/report-on-government-services/2015/childcareeducation-and-training/early-childhood-education-and-care Australian Institute of Family Studies, Preschool Participation amongst Indigenous Children in Australia, AIFS, Canberra viewed 7 January 2015 http://www.aifs.gov.au/institute/pubs/fm2014/fm95/fm95e.pdf The Benevolent Society, (2012). Family joblessness and pathways to employment. http://servicedelivery.dss.gov.au/2012/04/16/benevolent-society-publishes-snapshot-on-familyjoblessness-and-pathways-to-employment/ Bradbury, B 2006, ‘Disadvantage among Australian Young Mothers’, Australian Journal of Labour Economics, vol. 9, No. 2, No. 2, June 2006, pp 147 – 171 Council of Australian Governments 2008, COAG, Canberra, viewed 12 November 2014 https://www.coag.gov.au/closing_the_gap_in_indigenous_disadvantage Department of Justice and Attorney-General, 2015, Child Protection Reforms, Brisbane http://www.justice.qld.gov.au/corporate/justice-initiatives/carmody-report-recommendations Gladstone GP Obstetrics Facebook page, Dr Barb Panitz, 27 February 2015 https://www.facebook.com/GladstoneGpObstetrics Naplan Assessment Program http://www.nap.edu.au/naplan/naplan.html Gladstone Regional Council 2015, Community Profile, Gladstone http://profile.id.com.au/gladstone/seifa-disadvantage?ed=2 Page 28 Here for Childcare, Here for Health Rio Tinto Alcan, Childcare needs assessment, Gladstone, viewed 8 January 2015 http://www.hereforgladstone.com.au/asset/download/805/6311fa/icm-childcare-needsassessment-gladstone-qld-august2014.pdf Hughes, L 2014, ‘Gladstone Regional Scoping Report: Good Beginnings Australia’ pp 8 – 10 Magistrates Court of Queensland: Annual Report 2012-2013 http://www.courts.qld.gov.au Moody, S 2015, ‘#Terror at Home’, Gladstone Observer, 14 March, pp 1 – 7 Queensland Government Statisticians Office 2015 Queensland Regional Profiles (http://statistics.oesr.qld.gov.au/qld-regional-profiles). 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