Innovation Poster Session HRT1215 – Innovation Awards Sydney 11th and 12th Oct 2012 Emergency general surgery model of care Presenter: Mr Douglas Stupart The Health Roundtable 3-3a_HRT1215-Session_STUPART_BARWON_VIC 1 Key problem: Emergency Surgery Under- resourced Poorly planned Compete with elective patients Often performed after hours Uncertainty and stress for patients awaiting surgery Impact on service delivery Impact on surgeons’ job satisfaction The Health Roundtable 2 AIM OF THIS INNOVATION Implement a sustainable model of care to improve the service provided to emergency general surgery patients by January 2012 The Health Roundtable 3 Arrival in Emergency Department Operation start time Theatre booking time The Health Roundtable Discharge from hospital 4 BASELINE DATA Overall Operation Time from ED to Time from surgery (hours) booking to surgery (hours) Hospital length of stay (days) Appendicectomy 12 (11.0-13.0) 3.6 (3.2-4.2) 2.0 (2.0-2.0) Laparoscopic cholecystectomy 38.0 (30-45.9) 7.4 (5.3-13.7) 4.0 (3.0-4.9) Laparotomy 26.5 (19.0-56.0) 3.1 (2.2-4.1) 13.0 (11.0-15.0) Drainage of abscess 11.0 (9.9-16.0) 5.8 (4.6-6.5) 1.0 (1.0-2.0) All emergency operations 19.0 (18.0-21.0) 4.8 (4.3-5.4) 3.0 (3.0-4.0) The Health Roundtable 5 KEY CHANGES IMPLEMENTED Consultant leadership of emergency and urgent surgery Consultants on site to make decisions and perform operations during the day Half day operating list every day for emergency general surgery or life threatening emergencies Director of Surgery or delegate to manage bookings for urgent and emergency surgery Project officer to monitor performance Weekly and monthly feedback to general surgeons The Health Roundtable 6 OUTCOMES SO FAR The Health Roundtable 7 Arrival in Emergency Department Operation start time Theatre booking time Discharge from hospital Control Study P- value E.D. to surgery (hours) 19 (18-21) 18 (17-19) 0.033 Booking to surgery (hours) 4.8 (4.3-5.4) 3.9 (3.5-4.3) <0.0001 All values are stated as median (95% C.I.) The Health Roundtable 8 Operation Control Study Pvalue Appendicectomy E.D. to surgery 12.0 (11.0-13.0) 13.0 (11.0-14.0) 0.85 Booking to surgery 3.6 (3.2-4.2) 3.5 (2.9-4.2) 0.56 Hospital stay 2.0 (2.0-2.0) 2.0 (2.0.2.0) 0.25 E.D. to surgery 26.5 (19.0-56.0) 18.5 (13.0-27.2) 0.0083 Booking to surgery 3.1 (2.2-4.1) 2.3 (1.8-2.9) 0.016* Hospital stay 13.0 (11.0-15.0) 10.0 (9.0-12.0) 0.0089* E.D. to surgery 11.0 (9.9-16.0) 12.0 (9.8-15.2) 0.47 Booking to surgery 5.8 (4.6-6.5) 4.2 (3.1-5.1) 0.011 Hospital stay 1.0 (1.0-2.0) 2.0 (1.0-2.0) 0.71 Laparotomy Abscess drainage The Health Roundtable 9 OUTCOMES: CHOLECYSTECTOMY Higher percentage of cholecystectomies done within 48 hours (57.78 to 78.72%) Reduced median waiting time from 41.77 to 26.4 hours (P<0.001) Reduced median length of stay Length of Stay (Days) cases Days The Health Roundtable 10 OUTCOMES – NIGHT TIME OPERATIONS X2 appendix X3 laparotomy X1 bleeding ulcer X1 sigmoidoscopy X1 retroperitoneal abscess Funded Project Period The Health Roundtable *10/11 *11/12 Average 6.5 3 Median 7 3 11 10/11 & 11/12 Financial Years General Surgery cases done 0000 – 0800 hrs X2 appendix X3 laparotomy X1 bleeding ulcer X1 sigmoidoscopy X1 retroperitoneal abscess *10/11 *11/12 The Health Roundtable Mean 6.5 3 Median 7 3 Funded Project Period 12 OUTCOME: SURGEON SATISFACTION Pre implementation Post implementation 1 2 3 4 5 6 1)I am satisfied with the current model of care 2)I am satisfied with my overall level of job satisfaction 3)I am satisfied with the level of supervision provided during surgery 4)I am satisfied with the flexibility of the current roster 5)I am satisfied with my current hours of work 6)I have the support I need from other staff The Health Roundtable P=0.0012 13 OUTCOMES SO FAR Less after hours (18.00-8.00) operations Better access to emergency and urgent list during the day Reduced waiting times for surgery Improved outcomes for laparotomies and cholecystectomies Elective surgery performance has improved Happier general surgical staff No increase in surgical staff costs The Health Roundtable 14 LESSONS LEARNT Instituting regular consultant-led emergency operating sessions improves service delivery and the job satisfaction of surgeons (and anaesthetists) Surgical leadership of emergency theatre allocation improved access to theatre Allocation of a general surgical emergency list resulted in more surgery done in hours and less night time operating No impact on hospital initiated postponements No impact on concurrent elective surgical performance improvement initiatives No change in complications and postoperative mortality We can still improve performance in ED The Health Roundtable 15 Barwon Health Emergency Surgery Team David Watters, Meryl Bui Viet, Glenn Guest, Douglas Stupart 16 The Health Roundtable Dennis O’Leary and Shannon Ryan