RESUME
Faaiz Hussain, +91 9312190462
E-mail samihussain2001@gmail.com
Career Objective
~ Sales Engineer / Sales Executive / Business Development / Technical Support ~
Professional Snapshot
Sales Engineer with 4 years’ experience in technical sales which includes Oil and Gas service gadgets and
equipment, adhesives, sealants, coatings, dispensing equipment sales, services industries. Grew
territories from ground zero through cold calling to secure new business and account management.
Experience using consultative selling techniques throughout a multiple-level sales process. Sales
activities include surveying, estimating, preparation of bid proposals/quotations, technical assistance,
preparing and conducting presentations and training seminars, and contract negotiations.
Strengths and Competencies Overview
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Sales, Business Development, and Marketing Experience.
Relationship Management, Interpersonal Skills, Team Work & Cooperation.
Business Knowledge, Product Knowledge, Organizational Knowledge.
Analytical Thinking, Decisive Insight, Long Term Focus.
Managing Organizational Resources, (Planning Organizing & Coordinating).
Commitment Continuous Learning, Problem Solving, Flexibility.
Innovation, Integrity, Result Oriented, Self Confidence.
E4U Services –August 2015 to Till date
E4U Services is one of the capable Service providers in Oil and Gas field, HVAC and Fire fighting. E4U
Services is a global services company that offers Engineering Consulting services. They are also Solution Providers
across the Globe lead by technocrats with decades of experience.
Designation: Business Developing Manager
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Responsible for tracking forthcoming projects, Collecting Market information, understand customer
drivers-business, conceptualize the project to suit customer requirements and influencing the
customer specification for the orders.
Visiting and maintaining relationship with customer, consultants for project and commercial
discussions, giving capability presentations, conducting office visit of customers & consultants.
Work for receiving inquiries, updating in internal system, doing optimization in cost basis via
localization through internal team and acquiring the internal management approval for orders.
Coordinating with the proposal & sales team analyzing and helping the proposal team for making
the offer to the customers.
Fully responsible for trading the products from other country to end users.
Reporting directly with the Business Unit Head of the company to set scheduled business targets
and order entry.
New Diamond Technical service L.LC –June 2014 to May 2015
New Diamond Technical Service is one of the capable in Ship Repairs, Marine Equipment repairs and
special solution provider Construction Company based in Sharjah, UAE. They are also Solution Providers
across the Globe lead by technocrats with decades of experience.
Designation: Business Developing Manager
Job Responsibilities
Handling team, Establishing, maintaining and expanding customer base and servicing the needs
of existing customers.
Monitoring team's performance and motivating them to reach targets, Compiling and analyzing
sales figures.
Planning with implementing strategies and manage internal communications and
awareness of corporate direction, mission, aims and activities.
Recruit, manage, train and motivate direct reporting staff according to company procedures,
policy and employment law.
Plan and implement sales and customer retention and development.
Maintain and development corporate image and reputation as well as protect and development
company's brands using suitable public relation activities management.
Collecting customer feedback and market research keeping up to date with products and
competitors.
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Xchem International LLC – July 2012, to May 2014
Xchem International is a leading manufacturer based in the UAE, manufacturing a wide range of
chemicals including Insulation Materials, HVAC Adhesives, Foam Adhesives, Carpet Adhesives, wall
paper Adhesives, Cleaning Chemicals at commercial and industrial scale.
Designation: Sales Engineer
Job Responsibilities
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New business development while retaining old customers along with few Key Accounts.
Developing brand awareness and marketing activities.
Collaborate with cross functional teams including technical and logistics to ensure optimum
customer satisfaction and address complaints.
Identify business partners and develop channel sales for Adhesive business.
Build competitive advantages for the company with customers.
Manage customer relationships with goal to create “CUSTOMERS FOR LIFE”
Meeting financial receivable targets.
HCL Technologies – Sep 2006 to July 2011
Designation: Sr. Technical Officer
Job Responsibilities
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Maintain a high-volume workload within a fast paced environment. Assisted an average of 550
clients in any given week and consistently met performance benchmarks in all areas (speed,
accuracy and volume).
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Helped company attain the highest client service ratings (as determined by external auditors) earned 100% marks in all categories including communication skills, listening skills, problem
resolution and politeness.
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Completed voluntary client relations training to learn ways to enhance customer satisfaction and
improve productivity.
Time to Time Trainings
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Stress and Time Management, 2009.
Network Marketing training and workshops, January 2009 to March 2009.
Leadership training and workshops, January 2010 to March 2010.
Setting goals training and workshops, July 2010 to September 2010.
Team building training and workshops, January 2011 to March 2011.
Professional Qualification
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Diploma in Computer Engineering from Jamia Millia Islamia, India.
Personal Details
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Date of Birth
Father’s Name
Marital Status
Language Known
License
: 25th May 1985
: Late Mr. Ansar Hussain
: Single
: English, Hindi and Urdu
: UAE and INDIA