Wolfgang Kurth, advolar GmbH How Low Can Low Cost Go? February 06 Content Why is the low-costs model different? How much of the market is low-costs? Can low-costs keep growing? Is there any hope for full-service carriers? Conclusion February 06 Content Why is the low-costs model different? How much of the market is low-costs? Can low-costs keep growing? Is there any hope for full-service carriers? Conclusion February 06 The Low-Cost Business Model The low-cost idea has to start in people´s mind! Low-cost means... ... not simply reducing the ticket price, … but primarily changing traditional business processes, using demand driven pricing, applying aggressive marketing strategies February 06 Business Models February 06 Difference Between LCC and FSA February 06 European Airlines Unit Costs February 06 Labor Efficiency February 06 CEOs Don´t Necessarily Have An Airline Background Joachim Hunold Chariman of Executive Board Air Berlin Airliner: no Dr. Joachim Klein CEO Germanwings Airliner: no Almar Örn Hilmarsson CEO Sterling Airways Airliner: no February 06 David Neeleman CEO JetBlue Airliner: yes Michael O´Leary CEO Ryanair Airliner: no Herbert D. Kelleher ex CEO Southwest Airliner: no Onno van den Brink CEO Transavia Airliner: no Ray Webster CEO Easyjet Airliner: yes Jozef Varadi CEO Wizz Air Airliner: yes Christian Mandl CEO SkyEurope Airliner: no LCC Mantras February 06 We are not an airline, we are a culture. A culture founded by optimists - and built by believers. We are not an airline. We are listeners, innovators and technology creators. We are not an airline. ... (Song‘s Credo) „When removing airlines from the bosom of national politics, what remains is a simple business!“ (Ray Webster) Content Why is the low-costs model different? How much of the market is low-costs? Can low-costs keep growing? Is there any hope for full-service carriers? Conclusion February 06 LCC Routes 2001 February 06 Caption: Ryanair easyjet Volareweb bmi Baby Hapag-Lloyd Express Germanwings Sterling Skyeurope jet2 LCC Routes 2002 February 06 Caption: Ryanair easyjet Volareweb bmi Baby Hapag-Lloyd Express Germanwings Sterling Skyeurope jet2 LCC Routes 2003 February 06 Caption: Ryanair easyjet Volareweb bmi Baby Hapag-Lloyd Express Germanwings Sterling Skyeurope jet2 LCC Routes 2004 February 06 Caption: Ryanair easyjet Volareweb bmi Baby Hapag-Lloyd Express Germanwings Sterling Skyeurope jet2 LCC Routes 2005 February 06 Caption: Ryanair easyjet bmi Baby Hapag-Lloyd Express Germanwings Sterling Skyeurope Jet2 etc, etc LCC Market Shares By Country February 06 18.9% (2005) Market Share Of European LCCs February 06 Growth Rates And Market Shares Europe: annual growth rate p.a. for LCCs, passenger February 06 Content Why is the low-costs model different? How much of the market is low-costs? Can Can low-costs low-costs keep keep growing? growing? Is there any hope for full-service carriers? Conclusion February 06 Market potential for European LCCs 200 Prediction for the European Low Cost Market 2001E–2009F Optimistic 100 February 06 Market potential of the German Low Cost Segment 2001E–2009F International 30% Domestic 83 150 Number of passengers of Ryanair & easyJet at basis of announced capacities 75 Estimation formed by the use of US market share & travel frequency to the German population 19% PAX (m) 100 15% PAX (m) 50 42 50 25 21 32 Pessimistic 16 0 2001 actual 1 2 2003F 2005F 2007F 2009F 5 0 Total Population Low case: Number of no-frills journeys in Europe reach current UK / Ireland level (0.25 trips / capita) over 8 years High case: Number of no-frills journeys in Europe reach the same level as currently in the U.S. (0.5 trips / capita) over 8 years Source: Analyst Reports, Monitor Analysis 10 European Growth Potential February 06 Significant Global Growth Potential 1) February 06 2) 3) 4) 1) OAG 2004, non stop seats Intra European, no charter seats 2) Internet World Stats, 21.11.2005 3) WebSite101.com, 2004 4) Devinix.com, 2004 5) ICMA.com, 2004 1) 2) 1) 2) 1) 2) 5) 2) 5) 2) 5) VOLUME/GDP Business Environment BEGINNING TRANSITION STAGE February 06 RAPID GROWTH STAGE TRANSITION MATURE STAGE U.S. and Europe GDP Latin America Middle East Asia Volume Africa TIME VOLUME/GDP Business Environment BEGINNING TRANSITION STAGE February 06 RAPID GROWTH STAGE TRANSITION MATURE STAGE U.S. and Europe GDP Latin America ? Middle East Asia Volume Africa TIME Travel Intensity Without Significant LCC Market Share February 06 Travel Intensity With High LCC Market Share More trips because of cheaper travel (at const. disposable income)! February 06 Yield Per Passenger vs Price Per Seat Index 1,8 Airplane Price per Seat Yield per Pax Mile 1,6 1,4 1,2 1 0,8 0,6 0,4 1960 1962 1964 1966 1968 1970 1972 1974 1976 1978 1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 1994 Constant Dollars February 06 Current LCC Det. Spec. Comparison February 06 Region: Operator: Aircraft: Europe Airline A -800 Europe Airline B -700 Asia/Pacific Airline C -800 N America Airline D -700 Europe Airline E -700 MTOW Thrust Features – – – – – 2002$ $ 500,000 $ 1,500,000 $ 3,000,000 $ 500,000 $ 1,500,000 Note: Total Features are rounded to the nearest $500,000 Note: $ 1.0 mio in a/c aquisition price ~ $ 8.0 – 12.0 k/month in lease rate or >160.000 free flights/month on Ryanair!* * based on 80 a/c LCCs Get Below The Baseline February 06 Leaner Specs - reduce the a/c aquisition price - reduce the inventory costs - reduce the weight => the fuel burn - reduce the maintenance costs but may affect the residual value! Seat actuator: app.45 kg* Window shades: app.10 kg* Gasper fans: app. 30 kg* * B737-700, 4000 b‘hrs/year TTL.: 85 kg = app. 11.000 ltr. fuel p. a/c and year * Reducing Turn Around Time Boarding through Forward and Aft Entry Door February 06 Reducing Turn Around Time Relocation of Forward Entry Door February 06 Outsourcing To The Customer: On Board Luggage „Super Size“ Overhead Compartments: - More cabin luggage reduces costs related to baggage loading processees (check-in, loading and off-loading etc.) - No baggage related airport charges - Passenger convienence - reduced lost baggage rate February 06 Outsourcing To The Customer: Check-In Yesterday: Check-In counters - Long lines - Passenger inconvenience - Expensive Check-In counters - Labour intensiv (cost, quality) Today: Check-In kiosks - Shorter lines -- No Check-In counters => lower costs - No Check-In staff => lower costs but - Investment in hard-/software - Maintenance Tomorrow: Online Check-In - No lines - No counters => lower costs - No check-in staff => lower costs - No hardware => lower costs - No maintenance => lower costs February 06 Content Why is the low-costs model different? How much of the market is low-costs? Can low-costs keep growing? Is there there any any hope hope for for full-service full-service carriers? airlines? Is Conclusion February 06 Low Fares Trigger Demand February 06 50% For what reason would you fly more often? 40% 41% 30% 20% 17% 10% 11% 11% safety board others 8% 8% 6% 0% upgrades schedule safety ground Source: IATA Online Survey 2003 low fares more FFP´s Tourists Are Most Sensitive To Airfare February 06 Business travellers are more sensitive to airline and schedule Portion of travellers naming factor as "most important" 17% 10% 7% 25% 19% Airfare Schedule Airline Airplane 30% 36% 57% Tourists Source: Boeing-sponsored traveller survey Business travellers Airfares are Less Important on Longer Flights February 06 But flight length is a key factor in determining what is important to tourists Portion of travellers naming factor as "most important" 2% 11% 16% 18% 19% 52% 19% 63% Flights of less than 2 hours Source: Boeing-sponsored traveller survey Flights of more than 5 hours Airfare Schedule Airline Airplane Impact Of LCCs On FSAs Southwest entry into the Sacramento-Portland Market February 06 In The US Stage Length Is Increasing February 06 Stage Lenght Is Increasing In Europe As Well 2000 2001 Source: Davy European Transport and Leisure, 15.2.2005 2002 2003 2004 2005 February 06 LCCs Develop Different Market Strategies Pure Low Cost Carriers • Year round traffic • Independent travelers • Balanced directional flows • Grow the market • Avoid charter markets (for the time being!) Cost Hybrid Models • Mix of business and leisure • “A la carte” services • Compete in some charter markets -Hot meals, -Business passenger -Lounges, -Branding -Paper tickets -Low Frequency -Branded meals -Main Airports -Frequency -Branding -Low-Fares -Frequency -Grass strips Service level February 06 Trends In The Airline Industry February 06 Trends In The Airline Industry February 06 Trends In The Airline Industry February 06 Trends In The Airline Industry February 06 Trends In The Airline Industry February 06 Migration Of Business Models Charter Airlines February 06 Full Service Airlines LCCs Migration Of Business Models ? February 06 Full Service Airlines Charter Airlines Hybrids Hybrids LCCs Content Why is the low-costs model different? How much of the market is low-costs? Can low-costs keep growing? Is there any hope for full-service carriers? Conclusion February 06 Conclusion Re-engineering of processes (not only doing the same at less cost) Pass-on of cost savings to customer Stimulate demand, increase LF Efficient use of expensive recources ( e.g. A/C, labour) Reduction of unit costs Pass-on of cost savings to customer Stimulate demand, increase LF February 06 Different Strategies Of LCCs And FSAs February 06 LCC Business Model Within FSA Economy Class Short/ Medium Haul Long Haul Push direct sales channels Use promotional fares Apply agressive marketing Improve asset utilization Improve labour productivity Eliminate frills Simplify fare structure No change February 06 Business Class Improve passenger services Fast Tracks at A/Ps Personalized service Post flight CRM Up-grade check in service Modify Loyalty Program to keep customer with A/L on short/medium haul LCC Business Model Outside FSA FSA LCC Subsidary February 06 Status Delta Re-integrated United ??? British Airways Deutsche Lufthansa 2002: sold Go 2006: start BA Connect ??? Migration and Segmentation February 06 LCCs will continue to grow. Market share of 35% in 2010 seems not unrealistic. LCCs in Europe will move into leisure destinations (sector length 2-3 f‘hrs) where traditional charter carriers have a significant „seat only“ business. LCCs in Europe will increase frequency on leisure routes but will reduce the number of departure airports. LCCs will adopt quality elements or product features from Full Service/Charter Airlines provided costs and complexity will not increase or they are providing another revenue stream (FFPs, IFE, seat reservation etc.) LCCs will enter into arrangements with tour operators provided their business model will not be affected. February 06 Thank you for your attention!