Enhancing Registered Nurse Job Readiness and Patient Safety Outcomes Through Clinical Simulation Simulation Scenario Template Adaptation of California Simulation Alliance (CSA) Feb 23, 2014 Revised April 2014 University of Ottawa Algonquin College CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 TABLE OF CONTENTS ii SECTION I SCENARIO OVERVIEW A. Title B. Summary C. Evidence Base SECTION II CURRICULUM INTEGRATION A. Learning Objectives 1. Primary 2. Secondary 3. Critical Elements B. Pre-scenario learner activities SECTION III SCENARIO SCRIPT A. B. C. D. E. F. G. Case Summary Key Contextual Details Scenario Cast Patient/Client Profile Baseline patient/client simulator state Environment / equipment / essential props Case flow /triggers / scenario development SECTION IV APPENDICES A. Health Care Provider Orders B. B. Digital Images of Manikin / Milieu C. Debriefing Guide CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 1 SECTION I: SCENARIO OVERVIEW Mark Fisher (Part A) – End of life care Original Scenario Developer(s): Diane Alain, Valerie Fiset, Frances Bourbonnais-Forthergill and Susan Brajtman, University of Ottawa Date - original scenario February, 2014 Validation: Revision Dates: Draft for peer review, week of Feb 24th Pilot testing: QSEN revision: Scenario Title: Estimated Scenario Time: 20 min Debriefing time: 30-40 min Target group: 4th year BScN students Core case: Palliative Care/End of Life care CNA Position Statement: Providing Nursing Care at the End of Life (2008) CNO Practice Guideline “Authorizing Mechanisms (updated 2014)” (2014) re: delegation. Practice Guideline “Consent” (2009) Practice Guideline “Guiding decisions in End of Life care” (2009) Practice Standard “Documentation” (2008) Practice Standard “Medication” (2014) RNAO: Best Practice Guidelines End of Life Care During the Last Days and Hours (2011) CHPCA A Model to Guide Hospice Palliative Care: Based on National Principles and Norms of Practice. Revised and Condensed (2013). CASN Palliative and End-of-Life Care: Entry-to-Practice Competencies and Indicators for Registered Nurses (2011) Standardized Tools Edmonton Symptom Assessment System (ESAS). Cancer Care Ontario. Palliative Performance Scale (2005) Cancer Care Ontario. Frommelt Attitude Toward Care of the Dying Scale (Frommelt, K. (1991). The effects of death education on nurses' attitudes toward caring for terminally ill persons and their families. American Journal Of Hospice & Palliative Medicine, 8(5), 37. As cited in RNAO BPG (2011)) CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) SECTION I ALL DATA IN THIS SCENARIO IS FICTICIOUS 2 Brief Summary of Case: This is the part A of a two part unfolding scenario that can be used as a single, stand-alone scenario. Part A: Mr. Fischer is a 55-year-old patient with small cell lung cancer (SCLC). He was diagnosed 15 months ago. He received chemotherapy (Cisplatin and Etoposide) and some thoracic radiation therapy. In the last two weeks the disease has recurred, the patient has lost weight and is experiencing general weakness, dyspnea, chronic cough and hemoptysis. His pain is not well controlled at this stage. The prognosis is poor, his current Palliative Performance Scale (PPS) is 50% (Cancer Care Ontario, 2005; Wilner & Arnold, 2006) and the doctor is transferring the patient from oncology to the palliative service. He wants to die at home; a plan for this has been established and is will be enacted by the palliative discharge team. In this scenario the patient is prepared to switch their resuscitation status to “Do Not Resuscitate (DNR)”, and declaring his spouse power of attorney and substitute decision maker. He is anxious about having a conversation about this change with his spouse. He has been married for 30 years and has 2 children and 3 grand-children that live out of town. Spouse is present in hospital, but not currently with patient. Part B: 55 year old male client is imminently dying of lung cancer with a PPS of 10%. He is married and spouse is at the bedside in the home. Client has 2 adult children and 3 grand-children who live out of town. One of which arrives at the home just after her/his father passes away. Nurses must provide comfort measures to the dying client and support the spouse during final breaths of life, in addition to breaking bad news to the child who arrives too late to say goodbye. EVIDENCE BASE / REFERENCES (APA Format) Canadian Association of Schools of Nursing (CASN) (2012). Palliative and end-of-life care: A faculty guide for nursing education. Ottawa: CASN. Canadian Association of Schools of Nursing (CASN) (2011) Palliative and end-of-life care entry-to-practice competencies and indicators for registered nurses. Ottawa: CASN Canadian Interprofessional Health Collaborative (2010). A national interprofessional competency framework. Retrieved Feb. 3, 2014 from http://www.cihc.ca/files/CIHC_IPCompetencies_Feb1210.pdf Canadian Nurses Association (2008). Position Statement. Providing nursing care at the end of life. Retrieved Feb 3, 2014, from https://www.cnaaiic.ca/~/media/cna/page%20content/pdf%20en/2013/07/26/10/43/ps96_end_of_life_e.pdf A classic in field. Canadian Patient Safety Institute (2008). The safety competencies. Retrieved Feb. 3, 2014 from http://www.patientsafetyinstitute.ca/English/toolsResources/safetyCompetencies/Documents/ Safety%20Competencies.pdf A classic in the Field. Cancer Care Ontario (2005). Edmonton Symptom Assessment System. Retrieved Feb 23, 2014 from https://www.cancercare.on.ca/common/pages/UserFile.aspx?fileId=13262 A classic in the Field. Cancer Care Ontario (2005). Palliative Performance Scale. Developed by the Victoria Hospice. Retrieved Feb 18, 2014 from https://www.cancercare.on.ca/toolbox/pallcaretools/ -A Classic College of Nurses of Ontario (2009). Practice guideline. Guiding decisions about end-of-life care, 2009. Toronto: College of Nurses of Ontario. A classic in the Field. CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) SECTION I ALL DATA IN THIS SCENARIO IS FICTICIOUS 3 College of Nurses of Ontario (2008). National competencies: in the context of entry-level Registered Nurse practice. Toronto: College of Nurses of Ontario. Retrieved Feb. 3, 2014 from http://www.cno.org/Global/docs/reg/41037_EntryToPracitic_final.pdf Frommelt, K. (1991). The effects of death education on nurses' attitudes toward caring for terminally ill persons and their families. American Journal of Hospice & Palliative Medicine, 8(5), 37. doi:10.1177/104990919100800509 A classic in the Field. Kissane, D., Clarke, D., & Street, A. (2001). Demoralization syndrome -- a relevant psychiatric diagnosis for palliative care. Journal Of Palliative Care, 17(1), 12-21. A classic in the Field. Jones, J. (2007). Do not resuscitate: reflections on an ethical dilemma. Nursing Standard, 21(46), 35-39. A classic in the Field. Murray, M.A., Miller, T., Fiset, V., O’Connor, A., & Jacobsen, M.J. (2004). Decision support: Helping patients and families to find balance at the end of life. International Journal of Palliative Nursing, 10(6): 270-277. A classic in the Field. Wilner, L., & Arnold, R. M. (2006). The Palliative Performance Scale #125. Journal Of Palliative Medicine, 9(4), 994. doi:10.1089/jpm.2006.9.994 A classic in the Field. CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) SECTION I ALL DATA IN THIS SCENARIO IS FICTICIOUS 4 SECTION II: CURRICULUM INTEGRATION A. SCENARIO LEARNING OBJECTIVES Do What Uses Demonstrates Demonstrates Identifies Competency CASN Competencies Uses requisite relational skills to support decision-making and negotiate modes of palliative and end-of-life care on an ongoing basis. With What requisite relational skills For What to support decision-making and negotiate modes of palliative and end-of-life care on an ongoing basis. knowledge of grief and bereavement Knowledge and skill in holistic, family-centred nursing care to support others from a crosscultural perspective. of persons at end-of-life who are experiencing pain and other symptoms. of palliative and end-of-life care services, resources and the settings in which they are available. the full range and continuum Demonstrated Attributes Align With Competency CASN Indicators of competencies Provides information and assurance to the patient and family members regarding comfort measures during the last hours/minutes of living, and documents the information provided. Communicates respectfully, empathetically and compassionately with the PEOL patient and family members. Invites, facilitates, negotiates, and respects the involvement of the patient and family members … in discussions about the plan of palliative and end-of-life care. CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Demonstrated Attributes Need Some Improvement To Align Demonstrated Attributes Need Major Improvement To Align Somewhat provides information and assurance Does not/ avoids providing information and assurance Somewhat communicates respectfully, empathetically, compassionately with patient and family Does not communicate respectfully, empathetically, compassionately with patient and/ or family Somewhat involves patient and family Does not involve patient and/or family 5 Demonstrates knowledge of grief and bereavement to support others from a crosscultural perspective. Communicates and documents decisions made by the patient and family members regarding their goals for palliative and end-of-life care. Somewhat communicates and documents decisions Does not communicate and/or does not document decisions Creates a safe, therapeutic environment to build patient and family members’ trust and facilitate palliative and end-of-life decision making. Accurately assesses and documents the patient’s and family members’ needs related to loss, grief and bereavement. Somewhat establishes safe environment Does not establish safe environment Identifies individuals experiencing, or at high risk of experiencing, a complicated and/or disenfranchised grief reaction, and discusses, documents and makes appropriate referrals. Demonstrates understanding of grief theories and their application to PEOLC. Demonstrates understanding of the common, normal manifestations of grief (emotional, physical, cognitive, behavioral). Demonstrates understanding in individual, social, cultural, and spiritual variables that affect grief. Provides guidance, support, and referrals to CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Somewhat assesses and documents need of patient and family related to loss, grief, and bereavement Does not assess and document need of patient and family related to loss, grief, and bereavement Somewhat identifies at risk individuals and discusses and documents and/or makes referrals Does not identify at risk individuals and only does some of discuss and/or document and/or make referrals Somewhat demonstrates understanding of grief theories Does not demonstrate understanding of grief theories Somewhat demonstrates understanding of common, normal manifestations of grief Somewhat demonstrates understanding of common, normal manifestations of grief Somewhat demonstrates understanding of multiple variables affecting grief Does not demonstrate understanding of multiple variables affecting grief Somewhat provides Does not provides guidance, 6 bereaved family members and documents such practice actions. Listens, affirms, and responds empathetically and compassionately to the patient and family members working through the tasks of grief and bereavement. Demonstrates knowledge and skill in holistic, family-centered nursing care of persons at endof-life who are experiencing pain and other symptoms. Develops the capacity to be in the presence of patient and family member’s suffering. Identifies gaps in knowledge, skills, and abilities as a first step in acquiring new knowledge, skills, and abilities for palliative end-of-life care (PEOLC). Demonstrates understanding of the concept of ‘total pain’ when caring for PEOL patients and their family members, total pain being inclusive of physical, emotional, spiritual, practical, psychological, and social elements. Applies principles of pain and other symptom management when caring for PEOL patients. Utilizes best practice assessment tools for baseline and ongoing assessment of pain, including word descriptors, body maps, CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 support, and referrals to bereaved family members and /or does not document Demonstrates no elements of listening, affirming and responding compassionately Somewhat capable of being in presence of suffering with some discomfort displayed Somewhat able to identify gaps in knowledge, skills, and abilities Displays much discomfort/ not capable of being present for those suffering Unable to identify gaps in knowledge, skills, and abilities Somewhat able to adopt new knowledge about pain at end of life Unable to adopt new knowledge about pain at end of life Somewhat able to apply pain and symptom management knowledge Somewhat uses best practice and documents partly Unable to apply pain and symptom management knowledge Does not use best practice and/or does not document guidance, support, and referrals to bereaved family members and documents partly Demonstrates elements of listening, affirming and responding compassionately 7 PQRST, and documents pain assessments. Utilizes and documents evidence-informed nonpharmacological approaches to pain, including any potential adverse effects. Assesses and documents common non-pain symptoms at end-of-life. Understands causes of common non-pain symptoms at end-of-life. Identifies the full range and continuum of palliative and end-of-life care services, resources and the settings in which they are available. Utilizes and documents evidence-informed pharmacological approaches to alleviate pain, including intended effects, doses and routes of medication, and common side effects. Implements and documents evidenceinformed pharmacological and non-pharmacological approaches to non-pain symptoms at end-of-life. With compassion and empathy, initiates conversation with patient and family members about their goals of care. Provides available relevant information about resources to the PEOL patient and family members. CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Somewhat uses appropriate medication practice and /or documents only partly Somewhat uses nonpharmacological approaches and /or documents partly Somewhat assesses and/or partly documents common nonpain symptoms at end-of-life. Somewhat implements and/ or partly documents approaches to non-pain symptoms at end-of-life. Does not use appropriate medication practice and/or does not document Does not use nonpharmacological approaches to pain and/or does not document Does not assess and/or does not document common nonpain symptoms at end-of-life Does not implement and/ or document approaches to non-pain symptoms at endof-life. Initiates conversation, but compassion and empathy lacking Avoids conversation Somewhat provides information Does not provide information 8 C. PRE-SCENARIO LEARNER ACTIVITIES Knowledge Prerequisite Competencies Skills/ Attitudes Pain Assessment Pain assessment using PQRST Medication Administration Medication administration as per CNO guidelines Communicating with and supporting patient near time of death Stages of grieving Care of patients who are near death, facilitating communication of patient decision(s) to loved ones. Principles of therapeutic communication Resources/ supports regarding grieving Consent and end of life decision making Existential suffering, demoralization syndrome CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Willingness to connect patient and family to resources. As per CNO guidelines “Consent” and “Guiding decisions about end-of-life care” Open to listening and being with patient in crisis 9 SECTION III: SCENARIO SCRIPT A. Case summary Part A: Mr. Fischer is a 55-year-old patient with small cell lung cancer (SCLC). He was diagnosed 15 months ago. He received chemotherapy (Cisplatin and Etoposide) and some thoracic radiation therapy. In the last two weeks the disease has recurred, the patient has lost weight and is experiencing general weakness, dyspnea, chronic cough and hemoptysis. He was been readmitted to the oncology unit via ER yesterday. His pain was not well controlled overnight. The prognosis is poor, his current Palliative Performance Scale (PPS) is 50% (Cancer Care Ontario, 2005; Wilner & Arnold, 2006) and the doctor is transferring Mr. Fischer from oncology to the palliative service. He wants to die at home; a plan for this possiblility has been established by Mr. Fischer, his wife and the oncology team in consultation with palliative services while Mr. Fischer was an outpatient. It will be enacted by the palliative discharge team. In this scenario, the patient is prepared to switch their resuscitation status to “Do Not Resuscitate (DNR)”, and declaring his spouse power of attorney and substitute decision maker. He is anxious about having a conversation about this change with his spouse. B. Key contextual details 55 year old married man and father. The patient has lost weight and is experiencing general weakness, pain, dyspnea, chronic cough, hemoptysis over the last 2 weeks. Came into the hospital through emergency yesterday, admitted under oncology and is being transferred to palliative service with a plan to go home under community palliative care. Plan of treatment: o In process to transfer patient from oncology service to palliative care service and from hospital inpatient palliative service to home/community palliative care. This plan has been established and will be enacted by the palliative discharge team. The nursing student(s) do/does not need to undertake discharge planning responsibilities in this scenario. Rather, they need to be able to re-assure Mr. Fischer that there is a plan and his and his family’s needs will be met by the new team taking over his care. Mr. Fischer is ready to initiate “Do Not Resuscitate (DNR)” order and declare his spouse has power of attorney and substitute decision maker but is very anxious to have this discussion with spouse and team. Pain Currently has mild to moderate pain (4-5 on scale of ten) that would be ameliorated to 2-3 (but not relieved) by PRN morphine (if administered) and assisted repositioning (if offered). New order for Morphine 10 mg/mL infusion at 2.5 mg/hr with 1mg morphine q 30min for breakthrough pain is on chart but not yet established. Pain is located in the left thorax, ongoing, provoked by coughing, stabbing, does not radiate. It is independent of any feelings of nausea, shortness of breath, or decreased appetite, but Mr. Fischer does find it exhausting and the pain will be improved with reduction of anxiety through communication. Anxiety Ranging from 4-7 on 10 based on Edmonton Symptom Assessment System (ESAS). CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 10 Ameliorated by o using therapeutic communication skills (body language conveying listening, reflection, synthesis, reformulation, validation), o reviewing and reassuring Mr. Fischer of plan of care re: DNR, PoA, substitute decision maker. Shortness of breath Ranging from 2.5-8 on Edmonton Symptom Assessment System (ESAS). Ameliorated by assisted repositioning (if offered). C. Scenario Cast Patient/ Client High fidelity simulator Mid-level simulator Task trainer Hybrid (Blended simulator) X Standardized patient Brief Descriptor (Optional) Leads patient care Assists patient care Dying client Spouse Resource person Role Primary Nurse Secondary Nurse Mr Fischer Mrs. Fischer NP or MD D. Confederate/Actor (C/A) or Learner (L) Learner Learner Actor Not present Instructor Patient/Client Profile Last name: Fischer First name: Mark Gender: M or F Age: 55 Ht: 6 ft Wt: 150 Code Status: transition to DNR Spiritual Practice: Ethnicity: Primary Language spoken: Catholic Caucasian English and French 1. Past history small cell lung cancer (SCLC) diagnosed x 15 months received chemotherapy (Cisplatin and Etoposide) and some thoracic radiation therapy Was admitted to the oncology unit for cancer recurrence two weeks ago patient has lost weight and is experiencing general weakness, dyspnea, chronic cough and hemoptysis Primary Medical Diagnosis 2. Review of Systems CNS Cardiovascular Pulmonary Renal/Hepatic Gastrointestinal Endocrine small cell lung cancer (SCLC) diagnosed x 15 months; palliative GCS = 14-15 Within normal limits, adequate perfusion. Crackles, marked shortness of breath, increased respiratory rate. Within normal limits, continent Constipation secondary to opiod medications, bowel protocol in place n/a CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 11 Heme/Coag Musculoskeletal Integument n/a Weakness, primarily sitting or lying down. Pale, intact, good CMS to extremities, Braden score: Mild risk (17, points lost for mobility, activity, friction & shear due to weakness and mainly sitting or lying down). Developmental Hx n/a Mental Health/ Currently experiencing anxiety r/t major life transition, at risk for existential suffering, Psychiatric Hx demoralization syndrome. Social Hx No drug use; retired factory worker; smoked 1 pack/day for 30 years but stopped 5 years ago; married 30 years, 2 grown children and 3 grandchildren living at a distance. Alternative/ Complementary Medicine Hx n/a 3. Current medications Medication allergies: Food/other allergies: NKDA None Reaction: Reaction: n/a n/a Drug Morphine 10mg/mL [PPO for CADD pump:] [on chart but not yet established nor transcribed to MAR] morphine 1 mg/mL [PPO for CADD pump: not yet transcribed to MAR] Morphine Sulfate 1 mg/mL Dose [2.5 mg/h] Route Frequency [SC [continuous] infusion] Reason [Ongoing pain] 1 mg [SC or IV] [q 30min PRN] [breakthrough pain] 1 mg SC q 2h PRN For pain Lorazepam 2 mg/mL 2 mg PO q 6h PRN For anxiety, agitation Haloperidol 1mg/mL 1 mg SC q 8h PRN For nausea Prochlorperazine Glycopyrrolate 10 mg 0.2 mg IV or PO SC q 4h PRN q 4h PRN For nausea For secretions 4. Laboratory, Diagnostic Study Results: Not applicable Na: Ca: Hgb: PT ABG-pH: VDRL: K: Mg: Hct: PTT paO2: GBS: Cl: Phos: Plt: INR paCO2: Herpes: CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 HCO3: Glucose: WBC: Troponin: HCO3/BE: HIV: BUN: Cr: HgA1C: ABO Blood Type: BNP: SaO2: Cxr: EKG 12 E. Baseline Simulator/Standardized Patient State (This may vary from the baseline data provided to learners) 1. Initial physical appearance Gender: Male Attire: Hospital gown, pajama pants, socks Alterations in appearance (moulage): Make up to show pallor, sunken cheeks, tired eyes. X ID band present, accurate ID band present, inaccurate ID band absent or not applicable Allergy band present, accurate Allergy band inaccurate Allergy band absent or N/A 2. Initial Vital Signs Monitor display in simulation action room: X No monitor display Monitor on, but no data displayed Monitor on, standard display Vital sign information to be given in response to assessment by student(s): BP: Slightly low: 105 to HR: High range of RR: Slightly higher than T: 36.1 – 37.1 SpO²: 95110 systolic on 75 to 80 normal: 82 (asleep) normal: 20-26 rpm, degC 98% diastolic to 98 (awake, irregular rhythm & anxious) depth, labored speech CVP: n/a PAS: n/a PAD: n/a PCWP: n/a CO: AIRWAY: patent, ETC0²: FHR: Lungs: Left: crackles Right: crackles Symptoms: Occasional cough Sounds/mechanics Heart: Sounds: Within normal limits ECG rhythm: Sinus Other: Bowel sounds: Slightly quiet LLQ (r/t constipation Other: GCS=15, MMS= 29, PERRLB, secondary to opiod treatment, lack of CMS adequate to all extremities, no bowel protocol ordered) signs of dehydration. 3. Initial Intravenous line set up IV #1 Site: Fluid type: L DW5/0.45% NS Main X hand Piggyback 4. Initial Non-invasive monitors set up Initial rate: 50mL/h NIBP n/a ECG First lead: n/a Pulse oximeter x Temp monitor/type n/a 5. Initial Hemodynamic monitors set up A-line Site: n/a Catheter/tubing Patency (Y/N) 6. Other monitors/devices n/a Foley catheter Amount: n/a Epidural catheter n/a Fetal Heart rate monitor/tocometer Infusion pump: CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 IV patent Yes ECG Second lead: n/a Other: CVP Site: n/a PAC Site: n/a Appearance of urine: Pump settings: Internal External 13 Environment, Equipment, Essential props Recommend standardized set ups for each commonly simulated environment 1. Scenario setting: (example: patient room, home, ED, lobby) Patient hospital room, start of day shift, receives report from o/n nurse. 2. Equipment, supplies, monitors (In simulation action room or available in adjacent core storage rooms) Foley catheter kit Straight cath. kit x Bedpan/ Urinal Feeding pump Pressure bag x IV Infusion pump ETT suction catheters x Oral suction catheters x Nasogastric tube Defibrillator PCA infusion pump X IV fluid Type: Code Cart Epidural infusion pump IV fluid additives: 12-lead ECG Central line Insertion Kit D5 45% N/S 3. Respiratory therapy equipment/devices X Nasal cannula Face tent BVM/Ambu bag Nebulizer tx kit X Simple Face Mask Non re-breather mask Flowmeters (extra supply) 4. Documentation and Order Forms x Health Care x Med Admin Provider orders Record x Progress Notes x Graphic record x History & Physical Lab Results Anesthesia/PACU record Standing (protocol) orders Code Record ED Record Medication Transfer orders ICU flow sheet reconciliation Nurses’ Notes Dx test reports Prenatal record Other: Preprinted orders CADD pump, DNR status indicators for chart, Edmonton symptom assessment flow sheet, Social history/palliative plan of care record for going home (initiated) Pain flow sheet 5. Medications (to be available in sim action room) # Medication Concentration Route # SC 1 2 Morphine 1 mg/mL Sulfate PO 1 2 Lorazepam 2 mg/mL 1 x Incentive spirometer Wall suction Chest tube kit Chest tube equip Dressing ∆ equipment Blood product ABO Type: # of units: Prochlorperazine 5 mg/mL IV/PO CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Medication Haloperidol Concentration Route 1mg/mL SC Glycopyrrolate 0.2 mg/mL SC 14 CASE FLOW / TRIGGERS/ SCENARIO DEVELOPMENT STATES Initiation of Scenario : You are a 55 year old male who has been battling cancer over the past 15 months and now are at the end of life. You have a wife and 2 children ages 25 and 27 (and 3 grandchildren). You are very sad and know that you are dying. You are worried about your family and how they will cope when you die. You are very tired of the interventions and would like to have a DNR order (do not resuscitate) but you are worried your wife is not ready for this or will not support that choice. You want clarification about the DNR order and what that means. You want to talk to the nurse and ask what you should do and how to talk to your wife. You become easily fatigued and have difficulty breathing. Your name is Mark Fischer. STATE / PATIENT STATUS DESIRED LEARNER ACTIONS & TRIGGERS TO MOVE TO NEXT STATE 1. Baseline From the start and throughout: easily fatigued difficulty breathing/ out of breath voice: soft and raspy Anxiety develops: fidgety, sighing, worried look, slightly inattentive to nurse Actor: You have difficulty breathing (out of breath) say “Hi. I am feeling not too bad this morning” when the nurse asks you. You are soft spoken and quiet. “The pain was bad last night”. Learner Actions Appropriate approach & safety introduces self & colleague, washes hands, provides for privacy, verifies pt identity Asks pt how he is feeling, how was pain o/n, assesses pain using OPQRST, explores Pain overnight was upper left side treatment options thorax (chest and back), stabbing, Asks about shortness of continuous and exhausting and at breath, assesses, offers 8-9/10. Shortness of breath is repositioning helped by repositioning. Begins head to toe and vital sign assessments You answer the questions that the At some point should ask nurse will ask you. Hold your about patient appearing concern about the DNR status until anxious. the nurse asks you why you are If student does not ask anxious/upset. about anxiety, actor will proceed to section 2 after Triggers: If the nurse does not ask ca. 5 minutes you what is in your mind after 5 Primary delegates appropriately to minutes you can go to Section 2. secondary nurse. CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Debriefing Points: What were the key assessment and interventions in this situation? What was the priority? What influenced your actions during the scenario? How did you divide up what needed to be done? 15 STATE / PATIENT STATUS DESIRED ACTIONS & TRIGGERS TO MOVE TO NEXT STATE Part 2. Operator/Actor Anxious Afraid Therapeutic communication: “Can I talk to you about something that has been bothering Shows active listening me?” through body language (arms uncrossed, leaning twds pt, eye level, looks at “I think I am close to the end and I patient) am not sure how to tell my family this.” Uses techniques of communication such as reflection, synthesis, “I don’t want anything done to reformulation, validation. prolong all of this...I just want to go peacefully but I am also scared Validates patient’s concerns of how painful this might be” & experiences Reassures and “The doctor talked about this creates/reviews plan possibility and we made a plan at Explores stages of grief of the beginning, but I can’t believe it patient and his perception is happening to me” of his wife’s grieving. Restates and clarifies “My wife will need to make ambiguous statements to decisions for me, but I don’t know obtain clear information. if she is ready for me to be dying” Provides accurate information about DNR, Triggers: PoA, substitute decision making as per CNO Practice Either nurse asking you what is on Guidelines, assigned journal your mind or by 4-5 minutes articles. You are anxious, afraid of suffering if you decide for the DNR. Teary CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Learner Actions: Debriefing Points: How did you let the patient know you were listening? Do you think the patient felt heard/understood? How did you assess what the patient already knew? How did your pre-reading of CNO guidelines and journal articles help you with the factual information the patient needed? 16 STATE / PATIENT STATUS Part 3. DESIRED ACTIONS & TRIGGERS TO MOVE TO NEXT STATE Operator/Actor: Learner Actions: Concerned, anxious, tearful You are anxious because you think your wife/husband will not agree with your decision. It is not easy for you to open to the nurse. Weary Restrained/Taciturn/ Withdrawn “I don’t think my wife is okay with that (DNR order) She wants everything done. How can I tell her I don’t want that?” “I just can’t do this anymore. I am so tired.” “I want them to be okay, but I am afraid they won’t be, especially my kids…” “I don’t want to drag them down” Triggers: 6-7 min CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Explores/assesses the possibility of existential suffering, depression, panic attack, demoralization syndrome Provides reassurance Offers links to assistance/resources available in hospital &/or community Debriefing Points: Are you comfortable with silence/ with being present for the patient in this scenario? What members of the interprofessional team (in hospital or in the community) might be well prepared to deal with this depth of suffering? 17 STATE / PATIENT STATUS Part 4. DESIRED ACTIONS & TRIGGERS TO MOVE TO NEXT STATE Operator/Actor: Learner Actions: “Can you talk to her and tell her what I want?” Assures patient that they will be present as support for his conversation with his wife “She might understand better from you.” Triggers: 6-10 minutes Stock phrases can be used throughout: “I am not sure why this happened to me.” “This is not what I expected.” “Can I ask: will I be in a lot of pain? (If this wasn’t addressed elsewhere) Scenario End Point: 20 minutes has passed or student & patient have exhausted the conversation. Suggestions to decrease complexity: Suggestions to increase complexity: CADD pump set up CSA REV template (12/15/08; 5/09; 12/09; 4/11; 1/14) Revised COUPN January 2014 Debriefing Points Let’s discuss options for supporting this patient. 18 APPENDIX A: HEALTH CARE PROVIDER ORDERS Patient Name: Mark Fischer Diagnosis: SCLC DOB/DDN: 1958-10-01 Age: 56 Weight: 69 kg MR#: 24516789 Room: 20 No Known Allergies Allergies & Sensitivities Date Time HEALTH CARE PROVIDER ORDERS AND SIGNATURE Yesterday 1000 Lorazepam 2mg PO q 6h PRN if anxious Morphine sulfate 1mg SC q 2h PRN for pain Prochorperazine 10 mg IV/PO q 4h PRN for nausea Haloperidol 1 mg SC/PO q 8h for nausea IV: D5W + 0.45NS at 50cc/h AAT, DAT F. Quirran, MD R2 Today 0800 Sub-Q set for PRN and PCA pain [Affix label or stamp here] Transcribed by (initials & signature): NB NB NB NB NB NB Nathan Benoit, RN CD CD Morphine 10mg/mL by SC infusion via CADD pump at rate of 2.5 mg/h CD Morphine 1 mg q 30min for breakthrough pain CD Discontinue previous morphine order F. Quirran, MD R2 Carole Deno RN *Ideally, the orders for today would be done on a PPO See section 4, “Environment, Equipment, Props” on pg 12 CSA REV template (12/15/08; 5/09; 12/09; 4/11) Revised COUPN January 2014 19 APPENDIX B: Digital images of manikin and/or scenario milieu Insert digital photo here Insertdigital digitalphoto photohere of initial Insert scenario set up here Insert digital photo here Insert digital photo here CSA REV template (12/15/08; 5/09; 12/09; 4/11) Revised COUPN January 2014 20 APPENDIX C: DEBRIEFING GUIDE General Debriefing Plan With Video Individual Group Debriefing Guide Debriefing Materials Objectives Debriefing Points Culture Without Video QSEN CPSI Competencies to consider for debriefing scenarios Teamwork/Collaboration Identify safety risk Communication Issues in environment Respond to safety risk Sample Questions for Debriefing Interprofessional Competencies to consider for debriefing scenarios Role Clarification Interprofessional Teamwork Functioning Patient/Family /Client ? Community Collaborative Leadership centred care Interprofessional Communication Sample Questions for Debriefing General questions: • What was the key assessment and interventions in this situation? What was the priority? What influenced your actions during the scenario? • How do you think the simulation went? Were you comfortable in this role? Why or why not? • What were your favorite and least favorite aspects of the simulation? • What were some of your successes? What made you effective? Your difficulties? How could you become more effective? Give me specific examples. Additional questions: • What information did you have about this case? • Was the student assessing knowledge of the disease state? Was the student assess the knowledge of prognosis CSA REV template (12/15/08; 5/09; 12/09; 4/11) Revised COUPN January 2014 21 • Was the patient's pain well controlled, by the nursing interventions? What are non-pharmaceutical techniques we could use to help control pain? How and when should we re-evaluate the patient's pain? • What type of questions should we ask pt to assess her pain with the use of the PQRST (Provoke = what causes the pain? Quality = is it dull, sharp, crushing, stabbing or burning? Radiates = where does the pain radiate? Severity = how severe is the pain on a scale of 1 to 10? Time = time pain started?) • What kind of teaching needs to be done? In summary (closing) : These are the things you identified as going well, and these are the things you told me you need to work on... The take home points include.... and finally I saw vast improvement in these areas... What worked well:… Even better if:… CSA REV template (12/15/08; 5/09; 12/09; 4/11) Revised COUPN January 2014