Bill Sorel
Project Management
Portfolio
Founder and Senior Advisor of
TriQuest LLC
Who Am I?
Experience exceptional results from a professional
trainer, project manager, facilitator, and consultant
with over 20 years experience developing
thousands of people across the United States with
the U. S. Postal Service. Complemented with a
B.S. in Business Administration and an M.S. in
Business with a concentration in Organizational
Development, Bill Sorel’s track record includes the
guiding, developing, facilitating and leading of
successful teams like yours. His company, TriQuest,
specializes in work with groups focused on
continuous process improvement, learning skills,
and organizational development.
Take a look at some of Bill’s many successes.
Centralized Attendance Control
As project manager, Bill Sorel of TriQuest organized, installed, and
managed a centralized attendance control office that was staffed
24/7, 365 days a year using a computerized attendance
management system. Bill’s office handled call-ins for six plants and
eleven large post offices that, in total, employed almost 4000
employees. Bill trained all management employees on use of the
system, communicated the new call-in process to all employees,
managed Family medical Leave Act (FMLA) requests, and actively
worked with supervisors to manage leave abuse. In 2004, Sorel
transitioned his operation to a new, national automated call-in
process entitled electronic Resource Management System (eRMS), a
process still in use today.
Strategic Planning - Northeast Area
The executive staff enlisted Bill Sorel of TriQuest to develop strategic plans to improve
organizational performance across the seven state region. He coordinated this effort in
five sites across the Northeast Area with multiple teams of union, management
association, and operations leadership. After organizing the selection of skilled
facilitators, Bill developed and delivered a three-day problem solving and planning tools
training class. He also directed and implemented plans for the session in New York
where he coached facilitators, consulted with team leadership, and intervened to resolve
conflict. Sorel then coordinated an area-wide leadership proposal review, prioritization,
and implementation. Teams produced over 100 proposals and were instrumental in
improvements to wide-ranging operational efficiency, customer satisfaction, and
employee participation. Most of the proposals were adopted or revised and implemented
as the Northeast Area strategic plan.
Supervisor Development
Leadership required an objective process to develop
and train supervisor candidates. Bill Sorel of TriQuest
led a team in the creation of a program to select,
develop, and place supervisory candidates throughout
the district. Sorel led and facilitated the plan
development, consulted with leadership and
functional experts, negotiated key program tenets
with management and stakeholders, and
communicated the pilot process to management and
interested employees. The program became the
template for a widely acclaimed national effort, the
Associate Supervisor Program. This process greatly
improved the quality of supervisor candidates.
Volunteer Activity
It is important to
give back to our
community and
Bill Sorel of
TriQuest used his
knowledge and
skills to
successfully
facilitate a
summer
recreation
committee and
provide training
to not-for-profit
organizations.
United Way
Recreation Committee
Town of New Scotland
Degree &
Certifications