To be a leading consultancy company through quality products and services PROFILE OF OD MANAGEMENT SERVICES 1 1. Introduction OD management services was established in 2004 and provides a number of services that range from Leadership and management to training on strategic, operational plans and quality management systems to coaching and mentoring. OD management services through its associates and staff have also managed and implemented events such as stakeholder information sessions, career guidance and information sharing, skills development legislative information sharing amongst others. The company has many experiences and well qualified staff that customise management and training solutions to meet our client’s needs. We identify our clients skills development needs and package training solutions to meet their needs, in this way adding value to our customers. OD management services was created to develop, improve and sustain skills development to improve the levels of productivity in organisations and individuals. Thorough its events management, it is able to give clients peace of mind knowing that experienced staff are handling the planning and execution of successful events. 2. Vision To be a leader high quality training consultancy company through quality products and services. 3. Mission OD management services aim to inspire, uplift and provide the necessary tools for empowerment of the individual and the organisation to improve and enhance their productivity and capabilities. 4. Structure of the company OD Management services is a registered Close Corporation in and is solely owned by Dr Burton Malgas. 2 5. The companies areas of focus The customised management and training solutions the company produces is as a result of a specific training philosophy. In developing training material we work closely with the client to achieve appropriate interventions for the business of the organisation. OD Management Services (ODMS) is a consulting firm that specializes in performance measurement systems and has extensive experience with front‐end analysis, strategic development planning, and implementation of various performance interventions. The ODMS goal is to help organizations optimize goals to desired outcomes. Our team consists of accomplished professionals with advanced degrees in Workforce Education, Adult Education, and Educational Leadership. The ODMS team value all the core competencies associated with the Human Performance Improvement (HPI) Roles (Rothwell, 2000 as cited in Rothwell, Hohne, & King, 2007, p. 19), specifically as follow: Industry Awareness: Understanding the vision, strategy, goals, and culture of an industry, linking human performance improvement interventions to organizational goals. Systems Thinking and Understanding: Identifying inputs, throughputs, and outputs of a subsystem, system, supra‐system and applying that information to improve human performance. Performance Understanding: Distinguishing between activities and results; recognizing implications, outcomes, and consequences. Business Understanding: Demonstrating awareness of the inner workings of business functions and how business decisions affect financial or nonfinancial work results. Organization Understanding: Seeing organizations as dynamic, political, economic, and social systems that have multiple goals. Ability to see “Big Picture”: Looking beyond details to see overarching goals and results The customised management and training solutions the company produces is as a result of a specific training philosophy. In developing training material we work closely with the client to achieve appropriate interventions for the business of the organisation. Our products Check out the different types of products we offer. Services offered Management of curriculum, Development of school improvement plans, Monitoring and Evaluation, Managing change in curriculum. Adult Basic Education and training management. 3 Other services offered Mentoring and coaching, Skills Development Facilitation, Professional advisory services, events management services and project management services. Research Sector Skills Plans (SSPs) development, Qualitative and quantitative research, Impact evaluation services. Project management Project management services are offered to ensure successful implementation of projects in the entire project cycle. Programmes Teacher Development programmes, Executive Development Programmes, Adult Education practitioners development programmes, Early Childhood Development practitioner development programmes. Learnership services Learner recruitment and selection, Project management of learnerships, Monitoring, evaluation and auditing of learnerships Training Education Law, School Governing Body (SGB) training, School Management Team (SMT) training, Supply Chain Management (SCM) training Capacity building Management Development Workshops, Staff Development workshops, Capacity building of Employers, Training providers and Learners in Skills Development Legal services Dispute resolution, Mediation and arbitration services, legal compliance services 4 6. Profile of Company members Managing member: Dr Burton Malgas Dr Burton Malgas has been in the Education and Training sector for many years and has accumulated vast amount of experience. He started off his career as a teacher and was promoted to an HOD, Principal and an IDSO in the Gauteng Department of Education. He joined the ETDP SETA as an HOD: Learnerships. Dr Malgas managed the development, promotion and implementation of Learnerships and skills Programme within the Higher Education, General Education and Further Education sub-sector and constituencies of the SETA, where the focus was Occupationally Directed ETD practice, as well as Trade Unions, political parties and libraries. He was promoted to Chief Operations Officer where his responsibilities included the development of the ETDP SETA business plan and DHET SLA together with the rest of the Senior Management Team. He ensured that the business plan was translated into operational plans and all targets are met. Other responsibilities included ensuring that the Quality Assurance function of the business plan and the SLA is implemented. He had to ensure that the SSP and research of ETD constituencies were updated and that WSPs were captured and analyzed. Other duties included overseeing the opening of SETA offices in all provinces, ensure effectiveness of provinces as delivery sites through increased stakeholder participation and implementation of programmes. He improved administration by ensuring that systems and processes in SETA skills development programmes are in place. Including Monitoring and Evaluation of programmes took place. 5 He was also a member of the ETDP SETA Board, EXCO, Audit Committee, Finance Committee and Board Chambers of Schooling, Higher Education and Research and was the Deputy Chairperson of the Management Committee of the Chamber Dr Malgas has served as a member of the following National Committees: Higher Education Quality Committee (HEQC): National Review of Professional and Academic Programmes in Education HEDCOM subcommittee on teacher education SAQA JIP Advisory Committee on Teacher Development Advisory Committee for FET Colleges He has also served on the committees that organized the Teacher Development Summit, the FET Summit and the SETA Summit and project managed the Teacher Development Summit and the FET Summit. Associate member: Dr Tony Khatle Dr Tony Khatle has completed his Doctoral Studies in Educational Management at the University of Johannesburg. He has extensive knowledge and experience in working with the private and public sector, corporate institutions, parastatals and NGO’s. He served as a CEO of APPETD from 2006 – 2010. He has acquired a strong background in the education and training field, international exposure in leadership management and lifelong learning. He has been to the following countries; England, Denmark, Israel and Australia to present in conferences on education and training strategies. He is currently involved in research, Monitoring and Evaluation for different NGO’s and parastatals. 6 Dr Tony Khatle has been involved in a number of activities including Capacity building projects with the Department of Labour (DoL) and Department of Higher Education (DHET) training private providers on different policy initiatives. He has been a consultant on various fields including the Further Education and Training and Higher Education sector. He has been a coordinator for UNISA A.B.E.T. He has accumulated vast experience wealth and expertise within the education, training and development sector. He is also a motivational speaker and has written a book entitled “From an ordinary clerk to a Chief Executive Officer” in 2008. Dr. Tony Khatle organized educational conferences for 5 years which involved international delegates from various countries in education and training. These conferences included exhibitions from members of the association displaying their educational programmes and courses. These were supported by the media and marketing organizations. The exhibition stalls increased yearly to accommodate the increasing number of delegates who attended the international conferences since 2006-2010. These were conducted in conjunction with a number of small companies who benefited as service providers. Tony Khatle is passionate about developing and empowering people to reach their full potential. Associate member: Dr Modise Manota Dr Modise Manota trained as a teacher and later became a principal of a secondary school in Soweto before becoming a director of a pilot youth development programme in Gauteng called Gauteng Youth College (GYC). At the end of the pilot he went on to work for Gauteng Department of Education as a Chief Education Specialist (CES) in the then Technical College Unit. There he was responsible for Organizational Support and Resourcing. During the merger process of FET colleges Modise was the chairperson of the Gauteng Provincial Merger Team (PMT). This is the team that was responsible for the management of the process in Gauteng. 7 In 2002, Modise joined the National Business Initiative (NBI) as a senior manager for the College Collaboration Fund (CCF) programme. This was a programme initiated by the Department of Education and funded by the National Business Initiative (NBI) to further support the merger process. One of the activities in this programme was the one where lecturers from the different FETCs in South Africa were placed in colleges across the UK. Each lecturer was to spend a period of three months at a particular institution focusing on a selected topic. Modise’s role was the management of the programme. This involved planning, organizing, leading and supporting. Modise later went on to work for the Danish International Development Agency (DANIDA) as a Technical Advisor for the North West Province. His work involved supporting the development of FET colleges in the North West province. At that stage these newlyestablished institutions still needed a lot of support in a variety of areas. Some of these areas included, strategic leadership, development of policy and systems, professional staff development and others. After working for five years in the North West province, Modise joined the American Council on Education as a Chief of Party (Manager) to lead a team on the implementation of the concept of Student Support Services (SSS) in twelve FET colleges across three provinces; Limpopo (7), Mpumalanga (3) and Northern Cape (2) FET colleges. His main role was project management, which also included stakeholder management. He worked mainly with partners from the U.S. These included Bronx Community College in New York, Jobs for the Future and YouthBuild International. Some of the major activities the programme organized included education tour by 12 FETC principals to the U.S., which was later followed by another for a group of 30. This programme was also the brainchild of the Department of Higher Education and Training and funded by the United States Agency for International Development (USAID). In addition to the above, Modise has been running his own consultancy, doing work, mainly in FET colleges and schools around the country. Some of the work done was in the training of middle managers at Vuselela, Orbit, Taletso, Ekurhuleni West, Tshwane North and Mthashana FET colleges. He has also done the training of Student Representatives Councils (SRCs) at Orbit, Taletso, Northern Cape Urban and South West Gauteng FET Colleges. Modise has also done the orientation of newly-appointed middle managers and lecturers at Orbit FET college. 8 In 2008 Modise did a management and leadership training for 24 school principals in the Bojanala District of the North West province. In addition, Modise has done motivation sessions for students and staff at Taletso FET College and for the UNISA staff that had reached retirement age in September 2011. Modise has also delivered papers at various conferences and summits around the country. Topics covered included the role of FET/VET in the economy, Student/Learner Support and the management of FET colleges. In 2007 Dr Manota organised a successful HIV/AIDS campaign for FET Colleges in the North West province. The campaign involved all three FET Colleges in the North West province. The event was organized as a sports day featuring soccer, netball and tennis. Teams from various colleges were transported to Taung campus of Vuselela FET College. A total of eleven college campuses with 1 500 students took part in the event. The Taung campus is situated in a deep rural area in the North West province and was chosen specifically for the purpose of exposing these communities to a number of development activities. The logistics that went with organizing this campaign in Taung were enormous. Firstly, a suitable venue with the necessary facilities had to be sought. These facilities needed to be prepared as well and with the help of the community we managed to get the necessary help. We then had to communicate with the local authorities, which included the chiefs, organise buses to ferry students, catering, the public address system and other important things to make the event successful. The event attracted a huge number of people from surrounding rural communities and in the end it went exceptionally well with students arriving back at their colleges safely. Modise Manota holds the following qualifications: 1. 2. 3. 4. 5. A PhD in Educational Leadership from the University of Johannesburg. An MEd from the University of Johannesburg. A BEd from UNISA. A BA from UNISA A Certificate in Project Management from the University of Western Cape. 6. A teacher’s diploma from Soweto College of Education. 9 Associate: Dr Mahomed Hoosen Abbas Rasool Dr Mahomed Hoosen Abbas Rasool has served as an MD for MANCOSA (Management College of Southern Africa) from 2008 to 2012. He provided strategic leadership and managed all operations within MANCOSA which had 6 000 students and annual turnover of R85 million. Including the overall management of all the national offices in South Africa, Namibia, Botswana, Swaziland, Lesotho, Zimbabwe, Mozambique, Kenya, Zambia, Malawi and Mauritius, Represented MANCOSA at forums with the following professional associations partners: International Labour Organization – International Training School (ILO-ITS), Ed Universal, European Foundation for Management Development (EFMD), African Association of Business Schools (AABS), Human Resource Development Network (HRDN), South African Business Schools Association (SABSA), Business Schools Partnership Network (BSPN), South African Board of Personnel Practice (SABPP), National Association of Distance Learning Organizations (NADEOSA), Association of Private Providers of Education and Training (APPETD) and various Sector Education and Training Authorities (SETAs). Dr Rasool developed a five year Sector Skills Plan and an Annual Strategic Plan for the CFTLSeta and the sector in compliance with the Department of Labour requirements. He advised SETA Council on strategic skills development interventions that are needed in the sector. He advised national government departments (Departments of Labour, Public Works, Education, Science and Technology and Trade and Industry), employer associations, trade unions and provincial government departments on skills development issues for the sector. He made public presentations to stakeholders and government on SETA activities. Also, wrote articles for periodicals and gave comments to the media on strategic skill development issues affecting the sector. He conducted research and analysis on the state of the sector and relate these to skills development. He managed the research activities of the SETA. INVOLVEMENT & PARTICIPATION On the Panel of Experts for the DHET sector skills plan evaluation team. 10 Member of the Human Capital Development Committee of the Department of Trade and Industry. Member of Project Team for the HSRC Project on labour market information systems. Member of the ILO-ITC Learning Link. Member of the HRD Network (community of HR practice). Associate member: Dr John Mbuya Dr John Chibaya Mbuya graduated from De Montfort University (UK) with an MBA and a PhD in Holistic Risk Management from University of Johannesburg. He is a seasoned corporate banker, University Professor in Dubai, part-time HIV /AIDS counsellor in Gauteng South Africa, Women and Child Abuse activist in African and the Mid East. John has performed many varied roles ranging from financial accountant to risk management. As well as having considerable practical experience he is also a member of various institutions and an advisory committee member of many financial institutions in Southern Africa. He is the Executive Director of Ascendancy Risk Management, a training company in South Africa and Managing Director of International Risk Management in Dubai. Dr John Chibaya Mbuya is global player, an international authority, author turnaround specialist, strategist, and lecturer in risk management financial management and strategic management and is regarded as having pioneered many of the systems, procedures and training programmes which companies can put into place to handle the risk aspects of their businesses. Dr John has written and published over 40 books and these can be found on www.amazon.com. 11 Associate member: Ms Cavil Anderson Understanding how adults learn and building that learning into training and development programmes using multidisciplinary theories and strategies form the basis of Cavil Anderson’s experience in Workplace Learning and Development. Mrs Anderson has been a human resources, project manager and organizational development practitioner for more than fifteen years. Her contributions and leadership has been in crafting strategic visions and interventions to achieve business goals. She offers a unique blend of executive acumen, curriculum/material design and development; train the trainers and Organization Development solutions. Mrs Anderson has developed strong credibility with various departments of education, the non-profit and university sector for leadership, management and operational improvements. With a focus on strategic solutions analysis to further business goals in the education sector, Mrs Anderson has directed various community projects funded by USAID and administered by higher education. Cavil Anderson directed the project development unit at the Management of Schools Training Programme, where she was instrumental in the development of a national school governance/ethics project. She was awarded an international scholarship to the Netherlands for outstanding performance. Another highlight in her career was the Kathorus Project where the management teams of one hundred and twenty schools were trained on applying organization development solutions as a tool for sustainable improvement. This intervention lead to significant improved performance of eighty percent of the schools and Mrs Anderson was awarded Premier status and another scholarship to the University of Connecticut, Hartford, USA. As Project Manager, Cavil Anderson was instrumental in developing a quality assurance unit and international benchmarked the operations in the Centre for Course Design and Development at University of South Africa. Mrs Anderson also served as Coordinator for Training and Development at Kutztown University, Human Resources. In this role, she provided management oversight to departmental development services, career development programmes, a comprehensive 12 training programme, and co-directed a leadership project. She coordinated HRs participation in cross functional operations with other administrative departments. Mrs Anderson established a training council representing all stakeholders to achieve the university’s strategic objectives. Ms Anderson earned a Masters degree in Education Management/OD, a four year Teacher Diploma, and two international scholarships, in Education Management. Most recent research interest of Cavil Anderson has been the impact of organizational structure and practices on learning in the workplace. She is currently owner and director of the Center for Organization and Human Development (COHD). Mrs Anderson is currently enrolled as a third year Workforce Education and Development PhD student with the State University of Pennsylvania. Associate member: Dr Ntlantla Josiah Sebele Dr Ntlantla Sebele began his career as a teacher at a high school and taught mathematics and physical science. He later joined a Technical College as a Lecturer where he lectured in Mathematics, Quantity surveying and Building administration amongst other subjects. In 1998 he joined the Lehurutshe College of Education where he lectured Civil engineering subjects, Education and Technology Education. He later joined the Gauteng Department of Education as an Education specialist in Technical subjects. He was employed at GDE for 4years before joining Umalusi as a Manager: Vocational Education and Training where he developed assessment frameworks, policies, approved learning programmes, exam results and liaised with other ETQAs. He was a member of the Quality promotions council, internal reference group for TELP, member of the SAQA ETQA forum and a member of the FETC (Vocational) National Task Team. Dr Sebele has occupied numerous positions which include owning and managing NJS Job Solutions, a Deputy Chief Education Specialist in Research Coordination at GDE, a Deputy Director for Research at SAQA and a Senior Project Manager for Teacher Development at Matthew Goniwe School of Leadership and Governance. 13 Dr Sebele’s qualifications include a PHD in Education, Law and Policy at the University of Pretoria titled “The relationship between government policy and management practices at Further Education and Training Colleges”, a Masters degree Technology at Technikon SA, a national Higher Diploma in Post School Education amongst others. Dr Sebele’s interest is in entrepreneurship, vocational training and addressing the issue of unemployment, especially youth unemployment. Associate: Raphael Kamanga Raphael is a business and technology strategist who provides expertise in business and organizational transformation mostly through the use of Information and Communication Technology (ICT). He has over 17 years experience in ICT. He has worked as an executive for leading South African companies for over 7 years. Raphael has guided businesses in the strategic use of ICT to ensure innovation, efficiency, cost benefits and revenue generation. Raphael offers the following skills and experience at a senior level: Business Business Strategy Business Development Management Business Processes Management Financial Management Vendor and 3rd party Management Operations Management Risk Management Products and Services Management Corporate Governance (King 3) Information & Communication Technology Business – ICT alignment Business and Infrastructure Solutions Enterprise Architecture-Togaf Solution Architecture 14 ICT Research & Development (R&D) ICT Strategy formulation ICT Governance- Cobit, ITIL, Price ll, PMBok, ICT related legislation and regulations compliance- ECT, ECA, Interception Act, Technology and Business relationships in the ICT market The above is not an exhaustive list of his skills. From a work experience perspective, Raphael has worked for 8 different companies and has filled roles ranging from Systems Support Engineer to Chief Information Officer (CIO) of a large South African multinational, namely the Bidvest Group. In his role as CIO of Bidvest Network Solutions (BNS), he was instrumental in establishing a data centre environment which offered hosted services to subsidiary companies in the group. Rather than having these businesses spend money, time and effort in establishing their own ICT infrastructure and processes. Raphael worked together with them to understand their business operations, their markets, and presented them with the business case to use BNS’s established and robust ICT infrastructure. This allowed the group companies to benefit through economies of scale, synergies and proven standards. As part of this process Raphael also became involved in procurement and vendor management for the infrastructure and licensing requirements for the group. One of the strategic initiatives that Raphael undertook was to define the convergence strategy for the group. This was prompted by the deregulation of the telecoms industry in South Africa. He was required to attend workshops and colloquiums with the ministry of Telecommunications and other prominent industry players. Raphael introduced ITIL, a service management best practice, within Bidvest. He ensured that both he and his staff became ITIL certified. In terms of ICT governance, Raphael was instrumental in establishing the Electronic Communication policy for Bidvest. It defined the appropriate use of ICT within the group. The move from Bidvest to Business Connexion (BCX) was due to the acquisition of Bidvest’s ICT business by BCX. At BCX, he was asked to head-up products and services in Communications/Convergence division. BCX wanted to expand their market into convergence and hosted services, hence the acquisition of Bidvest’s ICT business. Raphael was tasked with defining the new division’s products and services from scratch. This included developing pricing and costing models for the various offerings. The new unit combined BCX’s Security, Datacentre, MPLS VPN, and Network management services. The role required him to carry out constant market research in order to offer products and services that would be competitive and viable. Input was required from the various stakeholders; clients, business managers, product managers, services teams, business development executives and many others to ensure competitive offerings into the market. 15 Consultant: Jeremy Goldstone Jeremy Goldstone is an Advocate of the High Court of South Africa and a member of the KwazuluNatal Bar. He started his career as a teacher and was promoted to HOD and Principal in the KZN Department of Education. He has accumulated a vast amount of experience in the area of Education Management. He has served as a Regional Office bearer of SADTU in the Durban North Region. He also served on the Provincial Executive Committee of SADTU as a representative to the KZN Education Labour Relations Council. He was part of a KZN delegation that conducted a study on Teacher Training in Sheffield, England. He has a keen legal sense and knowledge of legislation and processes within the Education arena. 16 Project Administrator: Vincent Dube Kehla Vincent Dube is a project administrator at OD Management Services. He studied Operations Management (Management Services) up to second level and got an internship at Ekurhuleni south district and later was absorbed by Gauteng Department of education in the human resource development unit at the Ekurhuleni south district also as a Data Capture intern where he accumulated a vast knowledge of culture and procedures of the GDE. His key role was to compile submissions for procurement of the developmental workshops as well as to collect and capture data for the annual training report and the workplace skills plan. He was also a junior administrator of bursaries for both CS educators and PS staff in school and office based. His strong points include business management, organisational effectiveness. He has completed courses in information and records management and professional report writing amongst others. Research undertaken by members Human rights in Education: A case study – Qualitative research 1997 Management of district support for higher school productivity 2003 Innovative Presentation at 2011 AHARD Conference – Comparison of global trends in workforce education and development: A perspective of seven developing countries 2011 Paper presentation at AHARD Conference - Comparison of Global Trends in Workforce Education and Development: A perspective of Seven Developing Countries 2011 Paper presentation at Penn State Student Conference - Beyond Turf and Territory: A Boundaryless Administration for Higher Education 2010 Organization Development : A Tool for Sustainable Improvement 2000 17 The relationship between government policy and management practices at Further Education and Training Colleges 2008 The role and functions of a tutor within the Integrated Learner Centred Distance Education model for Technikon South Africa Report to the ministerial task team on recognition of prior learning: Research to determine the extent of SETA involvement in RPL activities. 2012 Gauteng Department of Education School Governing Body election 2012 report. 7. Compliance with Legislation OD Management Services is a registered company registration no: 2004/066272/23, and possesses all the necessary tax clearance, etc. 8. Ownership and bee status OD Management Services is wholly owned by Dr Burton Malgas and Dr Andriena Malgas. Dr B Malgas is black male and Historically Disadvantaged Individual (HDI). Dr A Malgas is black female who is a Historically Disadvantaged Individual (HDI). 9. Contact Info Contact Method Physical Address: 6 Sabie Sands 86 Webber Road Lambton Germiston 1401 Telephone: 011 8277545 Fax: 086 231 3685 Mobile: 083 647 9470 E-mail: odmanagementservices@boma.co.za Web address: www.odmanagementservices.wozaonline.co.za 18