Mission, Vision, Values Bylaws, Articles of Incorporation Fiduciary Responsibilities Medical Staff Structure and Responsibilities 5% of the Exam 10 Questions “Board of Trustees” “Board of Directors “Governing Board” “Operating Board” Etc. Obligations of the Board: Duty of Care Duty of Loyalty Duty of Disclosure Law of Obedience Confidentiality Business Judgment Rule (All were established by case law over time) Functions of the Board: Appoint/terminate the CEO Succession planning for the CEO Establish Mission, Vision, Values of the HCO Approve long-range plans and annual budget Ensure quality of medical care Monitor performance against plans Approve Medical Staff bylaws Engage and align operational and physician leaders Assess and develop itself Structure of the Board: Chair Vice Chair Members Physicians CEO Term Limits Strategies for Staffing a Board: “Functional” “Diversification” “Representative” “Passion” Matrix of any above combinations Board Committees (6 Most Common): Executive Strategic Planning Finance Quality Audit Governance (aka Nominating or Bylaws) Executive Committee Primary job is CEO Evaluation Should be used sparingly Could have the power to act autonomously Strategic Planning Committee Program and building planning 3-5 year Strategic Plan Finance Committee Budget review and approval Investment philosophies Quality Committee Enforce benchmarks May oversee physician selection Audit Committee Engages outside auditors to certify financial statements MUST BE SEPARATE FROM FINANCE COMMITTEE! Governance Committee Board member recruitment, education, evaluation Selection of Members: Appointed by Chair with concurrence of Executive or Governance Committee CEO can recruit if board relationship is good Medical staff elect physician representatives CEO’s role: Inform board of everything on time Help recruit new members Ensure members stay involved Assure board does not “manage” Actuate board retreats Board Warning Signs: No job descriptions Specialized knowledge sought by the HCO Special interests Pride and emotional connection Poor orientation Board is giving management information Crisis meetings Meetings are becoming more frequent Board Risks: NFP-affiliated board members Paying members “Disqualified Persons” as outlined by the IRS www.IRS.gov/charitiesandnonprofits Employing revenue-based compensation Board members participating in inside deals Sarbanes-Oxley (Public Company Accounting Reform and Investor Protection) Act Mandated: External auditors certify financial reports Management must file internal control report CEO/CFO certification of all financial statements Audit Committee is independent of Finance Committee Auditor partnership should rotate every 3-5 years Audit fees must be disclosed (criminal implications) Auditors cannot serve as consultants to the HCO Performance bonuses forfeited if financial statements are restated Audit Committee must have financial experts Code of ethics for Senior Leaders Board holds ultimate authority for the HCO Medical Staff Structure ▪ ▪ ▪ ▪ CMO, Chief-of-Staff Chief of Surgery Chief of Medicine Chairs, Medical Directors Senior Leadership Structure ▪ ▪ ▪ ▪ ▪ Usually led by CEO and/or President COO CNO CFO CIO Challenges: Physician-Executive alignment Service Line models Prioritizing resources Delineating authority NFP vs. FP organization Physician employment The Duty of Loyalty requires that: A. Board members disclose all of their assets before becoming a member B. Board members belong to as few HCOs as possible C. Board members refrain from conflicts of interest D. Board members serve out their entire term The Chairman of the Board is elected by: A. The Senior Management Team B. The Executive Committee of the Board C. The Medical Staff in concert with the Executive Committee of the Board D. The entire board The CEO of an HCO reports to: A. The board chair B. The Executive Committee of the board C. The entire board D. The Governance Committee of the board A member of an HCO Board also serves as the Medical Director of a competing HCO. Which of these is applicable to the situation? A. Duty of Loyalty B. Duty of Care C. Business Judgment Rule D. Confidentiality A danger in having a Board that is too large is: A. The Board can never have a quorum B. The board will not be able to elect a chair C. There will be too many committees D. The Executive Committee will make all of the important decisions In a dispute between two staff physicians, the primary role of the CEO is to: A. Ask a representative of the Board to mediate B. Avoid involvement in physician disputes C. Meet with both parties as soon as the problem is identified D. Request the appropriate chief(s) of service to investigate and report back The CEO’s relationship with the Board should be one in which the CEO: A. minimizes Board involvement in any operational issues B. Draws upon skills of Board members in facilitating appropriate discussion and decision making C. Identifies those topics with which the board should involve itself D. Serve as the functionary for implementing decisions made by the Board The most important responsibility of the CIO in an HCO is: A. Evaluating computer hardware, software, and communications B. Supporting the executive team with effective strategic planning and management information C. Develop request proposals for computer software D. Supervising systems analysts and programmers to ensure they are meeting the HCO’s needs The first role of the governing body (Board) is to: A. Manage inputs of the HCO to achieve the outputs (goals) B. Recruit members who understand health services C. Set objectives and develop policy to guide the HCO in achieving its mission D. Develop the operating plan and monitor departmental performance Internal members of the HCO’s governing body: A. Serve ad hoc and rarely vote B. Are kept to a minimum due to concerns over confidentiality C. Often include the CEO, Medical Director, and CFO D. Often include the Executive Staff in planning and information management The role of the Board for a NFP HCO includes all of the following except: A. Delineating clinical privileges B. Ensuring quality care is delivered C. Overseeing day-to-day operations D. Setting broad institutional policy The main role of the board is to: A. Select the CEO B. Oversee operations C. Set institutional policy D. Running the HCO in the absence of the CEO Which of the following is a key responsibility of a governing board? A. Recruit and select the CEO B. Operationalize the Strategic Plan C. Assist the CEO with evaluating the senior management team D. Develop a physician recruitment plan The Board can terminate the privileges of any member of the medical/professional staff: A. Only after a peer review has been performed and the peer group recommends termination B. At any time, if it follows its own adopted procedures C. Only if termination is recommended by the medical executive committee D. Only if approved by the CMO (or equivalent) What is the right size for a Board? 7 10 15 25 50 85 100 Do you put donors on the Board because of their financial contributions? Yes No