Displaced Homemaker Program (DHP) MONITORING E-GUIDE Minnesota Department of Employment and Economic Development Workforce Development Division Workforce Systems Coordination Branch Technical Assistance and Support Unit Revised January 13, 2014 Page ii Displaced Homemaker Program Monitoring Guide TABLE OF CONTENTS Displaced Homemaker Program Compliance Review TABLE OF CONTENTS .................................................................................................. ii INTRODUCTION ..........................................................................................................1 REFERENCES ...............................................................................................................1 E-GUIDE INFORMATION .............................................................................................1 Major Revisions: ........................................................................................................ 1 GENERAL INFORMATION ............................................................................................1 Persons Interviewed .................................................................................................. 1 ONSITE REVIEW..........................................................................................................2 I. Administrative Review .......................................................................................2 A. Grantee ................................................................................................................ 2 B. Project Administration/Staffing Levels...................................................................... 4 C. Policies ................................................................................................................. 4 II. Program Compliance With Annual Plan ............................................................6 III Financial Reconciliation....................................................................................6 IV. Miscellaneous ...................................................................................................7 V. Plain Language ..................................................................................................7 VI. Participant Records ..........................................................................................7 Minnesota Department of Employment and Economic Development Displaced Homemaker Program Monitoring Guide page 1 INTRODUCTION This guide is designed to determine whether the Displaced Homemaker Program (DHP) provider (grantee) has developed and implemented a comprehensive set of plans, policies, and procedures to ensure that the criteria established for DHP enrollees are met and that administrative management requirements are met. REFERENCES The monitor will need copies of: Tennessen Warning E-GUIDE INFORMATION To avoid loss of input data, save this guide to your computer before entering information. Narrative fields will expand to accommodate input. Major Revisions: January 13, 2014 To eliminate duplication between guides, the following sections were moved from this guide to the Local Unified Plan/Annual Assessment: o Financial Management section o Property and Procurement section o Questions regarding grievances o Questions regarding data management GENERAL INFORMATION State Fiscal Year Grant Number Program Provider (Grantee) Funding Level Start/End Date(s) Date of Visit Monitored by Persons Interviewed Name Title 1. 2. 4. 5. 6. Minnesota Department of Employment and Economic Development Page 2 Displaced Homemaker Program Monitoring Guide ONSITE REVIEW I. Administrative Review A. Grantee 1. Are services provided or accessible to all counties in the service area? Yes No a. List itinerant offices and hours of staffing. Itinerant Offices Hours of Staffing 2. Are program components/services being provided in these areas? Career/Educational Counseling Yes No Intake/Orientation Yes No Job Development and Placement Yes No Job Search Strategies Yes No Life Skills Development Yes No Personal Counseling Yes No Personality Assessment Yes No Pre-Employment Preparation/Skills Yes No Referral to Skills Training/Higher Education Yes No Referrals for Supportive Services Yes No Support Services Yes No Vocational Assessment and Testing Yes No Monitor’s Notes: Minnesota Department of Employment and Economic Development Displaced Homemaker Program Monitoring Guide page 3 3. Are workshops or other activities being provided/planned which address each of the areas? Assertiveness and Communication Financial and Housing Counseling Financial Services/Time Management Goal Planning Health and Medical Services Job Search Job Seeking Skills/Resumes/Interviewing Skills Legal Information Parenting Sexism/Sexual Harassment Stress/Anger Management Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No No No No No No No No No No No a. If workshops are not being conducted, how are these topics being covered with clients? 4. What efforts have been made to recruit displaced homemakers from minority groups? 5. How are non-English speaking clients being served and recruited? 6. Discuss any problems the Grantee is having meeting the contract responsibilities and providing services. 7. Does the Grantee need any technical assistance from the State? Yes No Yes No Yes No a. If so, in what area? 8. Does the Grantee have any funding for advertising? a. If yes, how are these used? 9. Do you partner with a WorkForce Center? Minnesota Department of Employment and Economic Development Page 4 Displaced Homemaker Program Monitoring Guide 10. Has the Grantee completed self-assessments of its office and sub sites for program, structural and communication accessibility to persons with disabilities? a. If no, is the Grantee implementing its plan to achieve accessibility? Yes No Yes No 11. What are some additional activities being undertaken in this program (i.e., clothes closets, computer classes onsite, coordination with another agency on a project, etc.)? 12. Is information/material on non-traditional employment for women available to participants? Yes No Monitor’s Notes: B. Project Administration/Staffing Levels Staff Positions Titles Position % of Time DHP % % % % % % % % % Are staff job vacancies listed with Job Service? Yes No Monitor’s Notes: C. Policies 1. Does the Grantee have written personnel policies that govern areas of personnel operation, expense reimbursement, travel, and support services? Yes a. When were they last updated? Minnesota Department of Employment and Economic Development No Displaced Homemaker Program Monitoring Guide page 5 2. How is it assured that program funds are not used for political or religious activities or lobbying? (Certain non-profits may use a percentage of their grants for lobbying.) a. If program funds are used, how much has been spent and for what activity? 4. Minnesota Government Data Practices Act a. Does the Grantee have a data practices policy, adopted by the governing body? Yes No Yes No Yes No b. Who is the principal data official? c. How is data on individuals safeguarded? d. How are referrals between the Grantee and another agency handled? e. Does the Grantee have a Tennessen Warning? 1. Is a copy given to participants? Monitor will obtain a copy of the Tennessen Warning. Monitor’s Notes: Minnesota Department of Employment and Economic Development Page 6 Displaced Homemaker Program Monitoring Guide II. Program Compliance With Annual Plan Please compare planned performance to actual performance. Plan: Quarter or Date Comparing Actual to: Actual: WF1 Report Date Outcomes Plan Actual Entered Employment Remedial Education Certificate/Degree Program Other Successful Completions New Enrollments Monitor’s Notes: III Financial Reconciliation Monitor will conduct a financial reconciliation with the Grantee’s fiscal staff. Minnesota’s Office of Grants Management (OGM) policy 08-10 requires one financial reconciliation (can be more than one depending on findings) for a grant award over $50,000. Financial Reconciliation process includes but is not limited to: Program Monitor will select the Financial Status Report (FSR) or Invoice for a specified time period in advance of the on-site review The Grantee will be notified of the selected time period prior to the on-site review Cost categories on FSR/Invoice will be compared to service provider’s financial transaction report. Program Monitor may request/obtain supporting documentation for each cost category to trace back to initial invoice. For Grantees that submit FSRs or Cash Advance Payment Requests (CAPR): The CAPR will be compared to actual expenditures for the reporting period The FSR will be compared to Reimbursement Payment Request for the reporting period Differences between expenditures and payments received for the same given period will be identified. Monitor’s Notes: Minnesota Department of Employment and Economic Development Displaced Homemaker Program Monitoring Guide page 7 IV. Miscellaneous 1. How does the Grantee assist voters to register to vote? 2. Does the Grantee assist clients with obtaining the Earned Income Credit and/or have this information available for clients? Yes No V. Plain Language Has the Grantee used the Flesch scale to determine whether written materials regarding eligibility and benefits and materials used in training are written at the 7th grade reading level? Yes No VI. Participant Records File Review 1. Review 20 percent of participant files for eligibility and documentation of services provided. The required participation file information for all program operators is: * DHP - One WF1 Enrollment/Eligibility Criteria * DHP - Three Client Action Plan (or substitute) * Case Notes * Copy of grievance procedure and Tennessen Warning given to client or note they were given a. Are these four documents in the file? Yes No b. Are they complete? Yes No c. Are they up-to-date? Yes No 2. Has the Client Action Plan, or the substitute employment development plan, been updated within three months? Yes No 3. Could a replacement Counselor follow the progress and activity? Yes No 4. Are any participants enrolled in excess of the one-year eligibility guidelines? Yes No Yes No a. Was a waiver obtained from WDD? 5. How many files were reviewed? 6. List the number of files of participants who appear NOT to be eligible. Minnesota Department of Employment and Economic Development Page 8 Displaced Homemaker Program Monitoring Guide 7. List the number of files of participants whose files lacked required and/or adequate documentation. 8. How many non-State-eligible participants does the program serve on a fee for service basis? a. Is there clear separation of costs? Monitor’s Notes: Minnesota Department of Employment and Economic Development Yes No Prepared by: Department of Employment and Economic Development Workforce Development Division – Workforce Systems Coordination Branch Fiscal/Technical Assistance and Support Unit 332 Minnesota Street, Suite E200 St. Paul, Minnesota 55101 Shelley Landgraf, Director Fiscal/Technical Assistance and Support Unit Phone: 651 296 - 3505 Shelley.Landgraf@state.mn.us http://www.deed.state.mn.us