From User
jenniwheller
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Getting underway at #swconf and first topic is how
you get people talking on social tools...
Time
Thu, 24 May 2012
08:33:16
ClemSilverman
At #swconf this morning, will see how people view
impact of social media in the workplace
Thu, 24 May 2012
08:33:24
LumbreSon
first on the stage, Angela Ashenden @aashenden from
MWD advisors, talking about how to build a
collaborative culture #swconf
Thu, 24 May 2012
08:34:25
lesleywprice
#swconf is just starting @aashenden going to tell us
how to get your people talking
Thu, 24 May 2012
08:34:59
connectedchris
And away we go - Angel Ashden of MWD Advisors
taking the stage on 'How to get your People talking"
#swconf
Thu, 24 May 2012
08:35:08
LumbreSon
collaboration is working together to achieve a
common goal @aashenden #swconf
@aashendon, analyst at MWD advisors presenting at
#swconf
Better collaboration = better business: knowledge
sharing, innovation, supporting distributed teams and
building relationships #swconf
Thu, 24 May 2012
08:35:47
Thu, 24 May 2012
08:35:51
Thu, 24 May 2012
08:36:18
lesleywprice
#swconf better collaboration = better business people
don't have jobs for life collaboration great way to
share tacit knowledge
Thu, 24 May 2012
08:37:06
racheljacksonn
#swconf just beginning now with Angela Ashenden
Thu, 24 May 2012
08:37:28
jenniwheller
Social tools allow distributed teams to connect but
what about distributed teams that are customer
facing every day?#swconf
Thu, 24 May 2012
08:38:17
jenniwheller
Introducing social tools is one part of getting the
conversation going. You need to look at organisational
design as well #swconf
Thu, 24 May 2012
08:39:11
LumbreSon
what means improving collaboration:a flatter
organisation,a culture of sharing, and engaged and
connected workforce @aashenden #swconf
Thu, 24 May 2012
08:39:16
connectedchris
"Build a culture of sharing, trust, discussion, honest
and openness" - @aashenden #swconf
Thu, 24 May 2012
08:41:14
stephendale
jenniwheller
jenniwheller
Blockers to success: knowledge is power, habits are
hard to break, lack of time, what's in it for me,
collaboration tool fatigue #swconf
Thu, 24 May 2012
08:41:41
ros_sargent
Knowledge is power = blocker to collaboration = rings
very true #swconf
'better collaboration = better business' #swconf
Thu, 24 May 2012
08:42:05
Thu, 24 May 2012
08:42:38
Thu, 24 May 2012
08:42:50
mangotree_80
vicokezie
Flatter organisation, culture of sharing and engaged
workforce #swconf http://t.co/wFlcbGDE
LumbreSon
blockers to collaboration success: habits are hard to
Thu, 24 May 2012
break, such as using e-mail often as an internal comms 08:43:23
tool ... @aashenden #swconf
connectedchris
One for @davidchris: "Habits are hard to break, and
the biggest habit is email" - @aashenden #swconf
#swchat
Thu, 24 May 2012
08:43:24
stephendale
Collaboration blockers: knowledge is power, old
habits, wiifm, lack of time, tool fatigue via
@aashenden #swconf
Thu, 24 May 2012
08:44:04
lesleywprice
#swconf peeps here from different parts of org who
want to use collaborative tools ...they have exactly
same barriers as those in L&D!
Thu, 24 May 2012
08:44:10
jenniwheller
Do people still think they should get something for
using social tools in the workplace? #swconf
Thu, 24 May 2012
08:44:35
lizprc
@aashenden Collaboration problem - typically the
people who have the most to share have the least
time to share it. #swconf
Thu, 24 May 2012
08:44:47
LumbreSon
blockers to collaboration success: people who want to
share their knowledge don't have time to answer to
their peers...@aashenden #swconf
Thu, 24 May 2012
08:45:13
LumbreSon
senior and middle managers support are key to
collaboration tools success @aashenden #swconf
Thu, 24 May 2012
08:46:54
mangotree_80
viral adoption only works well in small groups, won't
succeed company-wide #swconf
Thu, 24 May 2012
08:46:59
KennyLowe
'Middle management often a major blocker to
implementing social collaboration' - oh god yes.
#swconf
Thu, 24 May 2012
08:47:35
priyabram
#swconf viral adoption in an enterprise only works
with leadership beating the drum about the value of
collaboration.
Thu, 24 May 2012
08:47:36
stephendale
Collaboration blockers: lack of top level support,
middle management blocking, poor education +
support, unmanaged expectations #swconf
Thu, 24 May 2012
08:47:54
LumbreSon
it is needed an ongoing process talking to employees
about what is in for them when using social
collaboration tools @aashenden #swconf
Thu, 24 May 2012
08:48:24
jenniwheller
@aashenden how long should it take from getting
investment to roll out to ensure engaged colleagues?
#swconf
Thu, 24 May 2012
08:48:30
connectedchris
Social and collaboration change is not a short-term
project, it's can take years - @aashden #swconf
Thu, 24 May 2012
08:49:11
vicokezie
Angela @mwdadvisors speaking at #swconf
http://t.co/TcBdYXD2
expectations need to be managed accurately. ROI
won't happen overnight #swconf
Thu, 24 May 2012
08:49:16
Thu, 24 May 2012
08:49:28
jenniwheller
Can you teach better collaboration? You can teach
how to use and nurture their collaborative nature
#swconf
Thu, 24 May 2012
08:49:54
connectedchris
We're asking "Can you teach better collaboration?"
@aashden - pointing to the need of better terms
#swconf
Thu, 24 May 2012
08:50:13
LumbreSon
you can teach people how to use new tools but you
have to nurture their collaborative nature
@aashenden #swconf
Thu, 24 May 2012
08:50:32
racheljacksonn
#swconf collaboration challenge - managing
expectations as collaboration projects are not short
term.
Thu, 24 May 2012
08:50:52
stephendale
You can teach people how to use new tools, but you
have to nurture their collaborative behaviour #swconf
Thu, 24 May 2012
08:51:47
iainadamsSBG
Some how I missed this conference
http://t.co/zxDjPKHP #swconf looks interesting should have paid more attention.
Thu, 24 May 2012
08:51:54
LumbreSon
Implementing collaboration is not about implementig
techonlogy @aashenden #swconf
Thu, 24 May 2012
08:52:26
mangotree_80
finntastico
Now @aashenden talking barriers to internal social
media adoption. Follow the conversation on Twitter
#SWCONF #yam #In http://t.co/8wTK8J49
Thu, 24 May 2012
08:52:27
lesleywprice
#swconf need both top down and bottom up
strategies to achieve effective implementation
Thu, 24 May 2012
08:52:37
jenniwheller
Creating a collaborative culture is not about
technology. The tools we have now enable us to have
conversations and share #swconf
Thu, 24 May 2012
08:52:51
LumbreSon
But new technologies help to implement that
collaborative culture... @aashenden #swconf
Thu, 24 May 2012
08:53:40
kat_carter
Don't teach or train, educate and familiarise #swconf
Thu, 24 May 2012
08:53:40
LumbreSon
new technologies help to give everyone a voice and to
make information accessible to the whole
organisation @aashenden #swconf
Thu, 24 May 2012
08:55:36
vicokezie
The role of technology - making it possible via
@aashenden #swconf
The project is not the implementation with
technology, the project is business change #swconf
Thu, 24 May 2012
08:56:24
Thu, 24 May 2012
08:56:46
LumbreSon
Technology pitfalls: The project is not the
implementation but the business process
@aashenden #swconf
Thu, 24 May 2012
08:56:49
LumbreSon
TEchnology pitfalls: avoid creating new silos of
information, don't replace email completely
@aashenden #swconf
Thu, 24 May 2012
08:57:52
connectedchris
Six common tech pitfalls from @aashden at #swconf
http://t.co/tIeUeUxi
Thu, 24 May 2012
08:58:16
LumbreSon
Technology pitfalls: this is not necessarily a 'cheap
option' @aashenden #swconf
Thu, 24 May 2012
08:58:31
colinfrankland
The process of establishing collaboration is education
not technology implementation. Perhaps it starts at
the point of recruitment? #swconf
Thu, 24 May 2012
08:58:42
jenniwheller
6 tech pitfalls: 1. Avoid creating silos of info 2.
Technology must not be only focus 3. Viral adoption
strategy is not enough #swconf
Thu, 24 May 2012
08:59:14
richardcoope
Attending the Social Workplace Conference today
focusing on the role of social media in the workplace
#swconf http://t.co/HMdiTxBN
Thu, 24 May 2012
08:59:53
jenniwheller
LumbreSon
Use senior level communications, evangelists to
promote your new collaboration tools @aashenden
#swconf
Thu, 24 May 2012
09:00:21
lesleywprice
#swconf identity resistance and understand it ....like
that one better than banging head again brick wall :-)
Thu, 24 May 2012
09:00:25
kat_carter
Document your strategy but be prepared for it to
constantly change #swconf
It seems some still seem to think that social is cheap,
quick and easy both in internal and external comms
#swconf
Thu, 24 May 2012
09:00:51
Thu, 24 May 2012
09:00:56
LumbreSon
It is important to identify resistance to new
collaboration tools and understand it @aashenden
#swconf
Thu, 24 May 2012
09:00:58
jenniwheller
4. Not the cheap option 5. Avoid too much too soon 6.
You don't need to replace email completely #swconf
Thu, 24 May 2012
09:01:03
stephendale
"you don't have to replace email completely" I've
never understood why email is seen as a problem? It
does what it says on the tin. #swconf
Thu, 24 May 2012
09:01:07
KennyLowe
#swconf social tools often not integrated with existing
systems and processes - true, but we see getting them
integrated as key. #mangoapps
Thu, 24 May 2012
09:01:24
priyabram
#swconf actively identify resistance and understand it
jenniwheller
Next up, enterprise social network with lexisnexis
#swconf
#swconf good luck to Laurie Hibbs not getting
distracted by the twitter feed behind him while talking
:) http://t.co/ksrtvfWj
Thu, 24 May 2012
09:01:45
Thu, 24 May 2012
09:04:12
Thu, 24 May 2012
09:04:57
connectedchris
KennyLowe
LumbreSon
next speaker on the stage Laurie Hibbs, from
@LexisNexis talking about the collaboration
challenges at his organisation #swconf
Thu, 24 May 2012
09:05:05
connectedchris
Laurie Hibbs of LexisNexis taking the stage on their
social media comms journey #swconf
Thu, 24 May 2012
09:05:18
lesleywprice
#swconf next up Laurie Hibbs from LexisNexis talking
about how they implemented a collaborative strategy
Thu, 24 May 2012
09:06:13
vicokezie
Via @aasheden RT @priyabram: #swconf actively
identify resistance and understand it
Thu, 24 May 2012
09:06:35
jenniwheller
Collaboration tools introduced to meet the speed of
the business as email wasn't working #swconf
Thu, 24 May 2012
09:06:45
brightsolid_tec
Great first session by @aashenden at #swconf now for
Laurie hibbs of @lexisnexis
looking forward to catching up with the threads from
both #IoICConf and #swconf today
Thu, 24 May 2012
09:07:07
Thu, 24 May 2012
09:07:35
stephendale
Yammer used to break down internal barriers and
segment messages at Lexis Nexis via Laurie Hibbs
#swconf
Thu, 24 May 2012
09:07:53
connectedchris
Email is push. Social tools are about pull - pulling
relevant information to you - Laurie Hibbs #swconf
Thu, 24 May 2012
09:08:04
LumbreSon
Using yammer to change the traditional top-down
way of information at @LexisNexis Laurie Hibbs
#swconf
Thu, 24 May 2012
09:08:26
jenniwheller
Social tools simply allow dialogue across the business.
Let's not over complicate what they help us achieve
#swconf
Thu, 24 May 2012
09:08:34
vicokezie
Laurie Hibbs at LexisNexis at #swconf
http://t.co/W1qVJKEz
"The Internet is about free love" - Laurie Hibbs
#swconf
You need some control in social tools but don't make
them corporate #swconf
Social is about balancing the free love with control
and the needs of the organisation - Laurie Hibbs,
LexisNexis #swconf
Thu, 24 May 2012
09:08:48
Thu, 24 May 2012
09:10:24
Thu, 24 May 2012
09:11:22
Thu, 24 May 2012
09:11:35
richardcoope
Good to see evidence of segmenting internal
audiences & targetted comms strategy for
internal audience from Laurie Hibbs,Lexis Nexis
#swconf
Thu, 24 May 2012
09:11:42
KennyLowe
#swconf social collaboration tools should not feel
'corporate', can't be too anarchic either though balance is key.
Thu, 24 May 2012
09:13:00
LumbreSon
Communications campaign to launch the new social
tool was important @LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:13:13
jenniwheller
Tool was used in the business already so the launch
was about getting people to the conversation #swconf
Thu, 24 May 2012
09:13:26
connectedchris
You can't tech it, you have to allow individual's to pull
the learning. Voluntary support is needed. #Swconf
Thu, 24 May 2012
09:14:14
zoemounsey
connectedchris
jenniwheller
connectedchris
LumbreSon
Drop-In sessions to explain employees how to use
Yammer, helping to its adoption @LexisNexis Laurie
Hibbs #swconf
Thu, 24 May 2012
09:14:25
richardcoope
Laurie Hibbs shares clearly how to launch an internal
social media campaign.'Your 8 steps to yammerdise' nice touch for guidelines. #swconf
Thu, 24 May 2012
09:15:49
jenniwheller
Talking about the importance of knowing your
audience in social tools and making sure you say the
right thing in the right place #swconf
Thu, 24 May 2012
09:15:54
LumbreSon
Educate people early on how to use Yammer, creating
a guide @LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:16:16
stephendale
Social network adoption: strike the right balance
between freedom of choice and management
direction. Culture is key. #swconf
Thu, 24 May 2012
09:16:23
jenniwheller
Relevance of content is still important when all
colleagues can add content #swconf
If people want to waste time, they will. Social tools do
not encourage it #swconf
Social media is often seen as wasting time. People will
only find other ways of wasting time. Social media is
just an alternative #swconf
Thu, 24 May 2012
09:16:31
Thu, 24 May 2012
09:17:28
Thu, 24 May 2012
09:17:43
LumbreSon
If people want to waste time, they will find any way to
waste it, not necessarily with social media tools
@LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:17:43
lesleywprice
#swconf culture of the organisation affects adoption
rates ..
Thu, 24 May 2012
09:17:44
lplatebigcheese
Great advice from Laurie Hibbs on how to encourage
employees in a balanced way to adopt social tools
#swconf http://t.co/fwfM5m2U
Thu, 24 May 2012
09:17:50
jenniwheller
Only using yammer for positive news and
conversations... is that the right thing to do? #swconf
Thu, 24 May 2012
09:19:49
LumbreSon
Using Yammer to post jobs offers, posting breaking
business news... @LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:20:01
colinfrankland
LexisNexis drives successful ESNing by establishing
structure, terms of use, tone of voice and practical
business applications #swconf
Thu, 24 May 2012
09:20:27
jenniwheller
connectedchris
lesleywprice
#swconf set up groups that talk about specific topics
...LexisNexis have 'water cooler' group to allow talk
about lighthearted topics
Thu, 24 May 2012
09:20:49
davidchris
definitely! RT @connectedchris: One for @davidchris:
"Habits are hard to break, and the biggest habit is
email" - @aashenden #swconf #swchat
Thu, 24 May 2012
09:20:54
jenniwheller
Created the phantom, a false account to oversee the
content and answer questions people might not be
comfortable asking someone else #swconf
Thu, 24 May 2012
09:21:37
aashenden
Fantastic case study from LexisNexis' Laurie Hibbs
#swconf
Thu, 24 May 2012
09:22:13
connectedchris
I like the idea of having groups on social networks
dedicated to the water cooler chats #swconf
Thu, 24 May 2012
09:22:19
LumbreSon
Executive sponsorship of Yammer was key to its
adoption @LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:22:44
KennyLowe
#swconf interesting point from Laurie Hibbs sometimes he had to *CENSORED* to have his social
network gain traction.
Thu, 24 May 2012
09:25:08
leeprovoost
On my way to #SWCONF for #socbiz strategy panel.
Lovely weather in London, luckily not as warm as
Berlin - @dachisgroup_eu
Thu, 24 May 2012
09:25:10
LumbreSon
Yammer is the best way to collaboration @LexisNexis
Laurie Hibbs #swconf
More evidence from LexisNexis that adoption of social
tech is not generation related #swconf
Thu, 24 May 2012
09:25:38
Thu, 24 May 2012
09:25:40
mangotree_80
lexisnexis- some members of the exec have almost
stopped using email & use yammer for
leadership discussions instead #swconf
Thu, 24 May 2012
09:25:43
vicokezie
Laurie talking bout phase 1 of their hammer adoption
#swconf http://t.co/78IFNVnS
Thu, 24 May 2012
09:27:19
vicokezie
Laurie at LexisNexis talkin about Yammer groups
#swconf http://t.co/onhTxHbS
Thu, 24 May 2012
09:29:18
richardcoope
Impressive case study on internal engagement for the
adoption of #Yammer from Laurie Hibbs at LexisNexis
(smart & well considered) #swconf
Thu, 24 May 2012
09:29:35
LumbreSon
Still in phase one, difficult make people to use
Yammer in the right way @LexisNexis Laurie Hibbs
#swconf
Thu, 24 May 2012
09:29:45
connectedchris
LumbreSon
Organisations' mobile devices matters: Blackberry
sucks for using Yammer Laurie Hibbs #swconf
Thu, 24 May 2012
09:30:35
connectedchris
Blackberry sucks for Yammer .... Join the iClub!
#swconf
#swconf lexisnexis - leadership team posting was key
for adoption
Nice to hear positive and negative learnings about
yammer. Not great if your corporate mobile is
blackberry #swconf
Thu, 24 May 2012
09:30:52
Thu, 24 May 2012
09:30:58
Thu, 24 May 2012
09:31:15
davidchris
leadership lead by example - nice RT @mangotree_80:
#swconf lexisnexis - leadership team posting was key
for adoption
Thu, 24 May 2012
09:31:27
davidchris
@jenniwheller blackberry? who are they again?
#swconf
Thu, 24 May 2012
09:32:00
LumbreSon
Yammer adoption requires a dedicated "guiding hand"
(constantly) @LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:33:15
davidchris
really wish I could be there today at the awesome
conference #swconf - great speakers lined up. Enjoy
everyone!
Thu, 24 May 2012
09:33:36
aashenden
#swconf cultural cringe is an issue in the uk for social
sw adoption
In internal social comms you need a dedicated guiding
hide constantly. It's not resource free. #swconf
Thu, 24 May 2012
09:33:44
Thu, 24 May 2012
09:33:46
1,300 employees using Yammer since its launching
@LexisNexis Laurie Hibbs #swconf
#swconf lexisnexis - some people put off yammer as
found notifications distracting. If did it again, would
recommend web client not desktop
Thu, 24 May 2012
09:34:26
Thu, 24 May 2012
09:34:28
RupertLB
Great Yammer case study from laurie Hibbs at
#swconf esp. re importance of using groups well much more key than other oft-quoted issues
Thu, 24 May 2012
09:34:50
LumbreSon
For every product launch, a Yammer group is set up
@LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:35:13
lizprc
Nice @Yammer case study from Laurie Hibbs
@lexisnexis #swconf
Thu, 24 May 2012
09:36:06
LumbreSon
A 10% reduction of email thanks to Yammer use
@LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:36:07
connectedchris
Defining ROI for internal social tools is difficult but
seeing impressive results at LexisNexis #swconf
Thu, 24 May 2012
09:36:10
mangotree_80
jenniwheller
connectedchris
LumbreSon
mangotree_80
LumbreSon
All internal comms now are Yammered as first choice
@LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
09:36:38
mangotree_80
#swconf lexisnexis- emails reduced by 10% since
introduction of yammer
Lexis Nexis have seen email reduction of 10% since
introduction of Yammer. Laurie Hibbs at #swconf
Thu, 24 May 2012
09:37:19
Thu, 24 May 2012
09:37:31
Replacing email with social networks - is this the
future of internal comms? #SWCONF
*Hits Like button* RT @stephendale: Lexis Nexis have
seen email reduction of 10% since introduction of
Yammer. Laurie Hibbs at #swconf
Thu, 24 May 2012
09:38:34
Thu, 24 May 2012
09:39:08
lesleywprice
#swconf find some unique content that is of interest
to audience and only publish on yammer to help drive
traffic
Thu, 24 May 2012
09:39:39
mangotree_80
lexisnexis - we only post news in yammer & email
a link if it's something everyone needs to know
#swconf
Thu, 24 May 2012
09:41:00
mangotree_80
lexisnexis- self moderation is one of first signs people
are really engaging #swconf
#swconf Laurie Hibbs managing a social network takes
time it won't just happen so needs to be part of
somebody's job...good point!!
Thu, 24 May 2012
09:44:07
Thu, 24 May 2012
09:47:08
LumbreSon
time for a coffee break here at #swconf afterwards Liz
Pearce @lizprc from LiquidPlanner
Thu, 24 May 2012
09:52:27
MarilynFarrugia
Social media in an organisation requires a guiding
hand. At #swconf to support my guidance.
Thu, 24 May 2012
10:06:06
crexia
Crexia Blog: How to get your people talking: Building a
social, collaborative culture #SWCONF 2012: The
opening ... http://t.co/k86CTIDX
Thu, 24 May 2012
10:14:20
jenniwheller
Returning after a quick break and looking forward to
hearing about the 5 laws of social project
management and collaboration #swconf
Thu, 24 May 2012
10:23:23
jenniwheller
Traditional project management now needs to be
social project management #swconf
Thu, 24 May 2012
10:25:24
lesleywprice
Next up at #swconf social project management
Thu, 24 May 2012
10:25:56
stephendale
JenSingh87
connectedchris
lesleywprice
LumbreSon
turn for Liz Pearce @lizprc from LiquidPlanner at
#swconf talking about social project management and
collaboration
Thu, 24 May 2012
10:26:25
finntastico
Loved the talk by Laurie Hibbs from LexisNexis. Key
quote: 'Get the balance right between control and
anarchy with your social tool' #SWCONF
Thu, 24 May 2012
10:28:17
richardcoope
Interesting article in #CorpComs magazine on
'Collaborative Workforces' . Worth reading for
everyone attending #swconf http://t.co/9p7ou6G0
Thu, 24 May 2012
10:28:20
connectedchris
Liz Pearce @ up now from LiquidPlanner at #swconf
on social project management
Thu, 24 May 2012
10:28:21
lesleywprice
#swconf @lizprc going to contrast old school vs new
school collaboration old school = meetings new school
= online
Thu, 24 May 2012
10:29:23
jenniwheller
People are not all in one place. Project plans and
details need to be available anytime, anywhere and by
anyone. #swconf
Thu, 24 May 2012
10:29:44
LumbreSon
in social project management everyone of the team is
participating in the plan @lizprc LiquidPlanner at
#swconf
Thu, 24 May 2012
10:29:53
connectedchris
Some key learnings from the first couple of sessions
this morning at #Swconf: http://t.co/rWMunF6A
Thu, 24 May 2012
10:32:06
KennyLowe
#swconf social project management - devolve
traditional ownership from PM to team, empower
staff with more knowledge and dynamic control.
Thu, 24 May 2012
10:32:14
jenniwheller
Are we integrating social project management with
social tools that encourage best practise and
dialogue? #swconf
Thu, 24 May 2012
10:32:33
JimAnning
@jenniwheller couldn't agree more re Social Project
Management ... thats why we built Milestone Planner
#swconf
Thu, 24 May 2012
10:32:47
lesleywprice
#swconf liking slides that @lizprc is using...very
effective style...will 'magpie' idea :-)
Thu, 24 May 2012
10:33:08
jenniwheller
Tip 1. Move from centralised to distributed updates:
let people update on what they're doing rather than
feeding into one person #swconf
Thu, 24 May 2012
10:34:30
jenniwheller
Tip 2 cut the middle man out of the process: one tool
and one place for everyone to see everything #swconf
Thu, 24 May 2012
10:36:14
LumbreSon
Tips to move from traditional to social project
management:Cut the middle man from work
distribution @lizprc #swconf
Thu, 24 May 2012
10:37:34
lesleywprice
#swconf tip 3 keep the plan in the same place as
collaboration takes place
keep the plan in the same place than social
collaboration @lizprc #swconf
RT @jenniwheller: People are not all in one place.
Project plans and details need to be available anytime,
anywhere and by anyone. #swconf
Thu, 24 May 2012
10:38:06
Thu, 24 May 2012
10:38:18
Thu, 24 May 2012
10:38:54
jenniwheller
Tip 3 keep the plan and the social collaboration in the
same place #swconf
Thu, 24 May 2012
10:38:55
connectedchris
The most important thing for your workers is to know
what they need to do and how to do it - empower
them with social PM #swconf
Thu, 24 May 2012
10:39:58
jenniwheller
Tip 4 focus on project management habits. 40% of
what we do each day is habit #swconf
RT @jenniwheller: Tip 4 focus on project management
habits. 40% of what we do each day is habit #swconf
Thu, 24 May 2012
10:40:09
Thu, 24 May 2012
10:41:15
vicokezie
Project teams always have habits, and 40% of what
people do is based on these habits via @lizprc
#swconf
Thu, 24 May 2012
10:41:49
lesleywprice
#swconf recommended book Power of Habits Charles
Duhigg http://t.co/VgAKSoOe
Social project management system provides
transparent project data, which could be a keystone
habit via @lizprc #swconf
Thu, 24 May 2012
10:41:51
Thu, 24 May 2012
10:42:48
LumbreSon
Transparency on your projects can be a kind of
keystone habit @lizprc #swconf
Thu, 24 May 2012
10:42:59
connectedchris
Develop key stone habits - those that create a ripple
effect of other positive habits - @lizprc #swconf
Thu, 24 May 2012
10:43:30
richardcoope
'The laws of habit'.Think about cues, reward systems,
proof points & key habits to ensure smooth
adoption of social principles #swconf
Thu, 24 May 2012
10:43:55
jenniwheller
Tip 5 never waste a good crisis. Its a great time to
make a change #swconf
Thu, 24 May 2012
10:44:59
LumbreSon
another tip, never waste a good crisis (it's a great time
to make a change) @lizprc #swconf
Thu, 24 May 2012
10:45:09
LumbreSon
stephendale
LumbreSon
vicokezie
connectedchris
Favourite tip -> Tip 5: Never waste a crisis - great
time for change via @lizprc #swconf
The 5 tips of social project management in a nutshell
#swconf http://t.co/i6iBnejn
#swconf tip 5 never waste a good crisis ...use a crisis
to help drive changing the way you do things ...like
that one :-)
Thu, 24 May 2012
10:46:43
Thu, 24 May 2012
10:47:44
Thu, 24 May 2012
10:47:53
richardcoope
How to get your people talking: building a social,
collaborative culture #swconf : The opening ... (via
@crexia) http://t.co/wkyGECS6
Thu, 24 May 2012
10:49:01
jenniwheller
Now time for a panel discussion on the challenges to
developing an enterprise social business strategy
#swconf
Thu, 24 May 2012
10:52:45
KennyLowe
#swconf panelists take the stage to discuss strategy
for implementing a social business.
http://t.co/UAOzwoG8
Thu, 24 May 2012
10:53:07
LumbreSon
time for the Panel about challenges to develop an
enterprise social business strategy #swconf
Thu, 24 May 2012
10:53:42
connectedchris
Next up at #Swconf - panel on the 'Challenges to
Developing an Ent Social Business Strat'
http://t.co/LeqVIUry
Thu, 24 May 2012
10:55:36
kat_carter
Define your requirements before deciding on your
platform. Makes sense! #swconf
Thu, 24 May 2012
10:56:04
jenniwheller
We underestimate the effort involved in business
change for social working. We focus too much on the
tools out there #swconf
Thu, 24 May 2012
10:58:44
connectedchris
Great to hear more people seeing social as a
fundamental business change rather than a tech
change at #swconf
Thu, 24 May 2012
10:59:01
LumbreSon
make understand orgs the use of sm as a business
change,not underestimating the efforts required for
its implementation @leeprovoost #swconf
Thu, 24 May 2012
10:59:56
finntastico
Good question to #SWCONF panel from the audience:
"We often talk what we need to do after launching a
social tool but what about before?"
Thu, 24 May 2012
11:03:34
LumbreSon
look at what things are stopping communication in
your organisation and how social media could
improve it #swconf
Thu, 24 May 2012
11:04:18
jenniwheller
lesleywprice
lizprc
@LumbreSon @connectedchris @vicokezie
@lesleywprice @ClemSilverman @jenniwheller
thanks for the tweets! #swconf
Thu, 24 May 2012
11:04:52
connectedchris
Orgs need to break down their aspirations to become
a social business in to realistic steps and pinpoint
levers for change #swconf
Thu, 24 May 2012
11:04:56
sworobec85
@jenniwheller: We underestimate the effort involved
in business change for social working. We focus too
much on the tools out there #swconf
Thu, 24 May 2012
11:05:01
KennyLowe
#swconf define requirements, then choose product,
then show people how it helps specific pain points.
Don't change for the sake of changing.
Thu, 24 May 2012
11:05:25
jenniwheller
Social tools need to enable spontaneous collaboration
#swconf
@lizprc no problem! Some great presentations and
discussions here today at #swconf
Thu, 24 May 2012
11:05:37
Thu, 24 May 2012
11:07:02
jenniwheller
we all understand we need to share our knowledge,
helping the culture of businesses change needs to
move up the agenda #swconf
Thu, 24 May 2012
11:09:53
connectedchris
Key message coming out here email isn't all bad, it's
the way we use it that's the problem #swconf
Thu, 24 May 2012
11:10:05
richardcoope
RY & #Yammer just developed 'Top10 rules for
creating a conversation culture' for Enterprise Social
Networking.Feel free to chat at #swconf
Thu, 24 May 2012
11:11:04
lesleywprice
@lizprc pleasure tks for interesting presentation
#swconf
Thu, 24 May 2012
11:11:04
stephendale
Refreshing view from @leeprovoost - there is nothing
wrong with using email, but it's not the best tool for
collaboration. #swconf
Thu, 24 May 2012
11:11:06
LumbreSon
Email is not the best conversation tool but it's the only
one many organisations have got @leeprovoost
#swconf
Thu, 24 May 2012
11:11:33
joiningdots
RT @stephendale: Refreshing view from
@leeprovoost - nothing wrong with using email, but
it's not best tool for collaboration. #swconf < +1
Thu, 24 May 2012
11:12:51
connectedchris
@stephendale yes, liking @leeprovoost's views - very
realistic, clearly knowledgable and really stripping the
hype out! #swconf
Thu, 24 May 2012
11:13:38
connectedchris
lesleywprice
#swconf so many parallels between trying to
implement social collaboration and trying to
implement informal learning
Thu, 24 May 2012
11:14:04
jmilleruk
@lizprc Interesting presentation Liz. I'm curious what
affect Social PM will have on PMI and Prince2?
#swconf
Thu, 24 May 2012
11:15:02
crexia
Crexia Blog: Social Project Management (like
there’s any other kind) #SWCONF 2012:
Presentation by Liz Pearce, C... http://t.co/cSsRpMvI
Thu, 24 May 2012
11:16:02
AlanPelzSharpe
#SWCONF "Social media in the home is very different
to social media in the workplace..."
#swconf in a bunker, can't we all take this discussion
to the park? - social working is best in the sun
#stillaschoolboy
Thu, 24 May 2012
11:16:18
Thu, 24 May 2012
11:18:01
dbmcnz
Interesting article relevant to #SWCONF discussion on
collaboration http://t.co/s827skjW
Thu, 24 May 2012
11:18:41
connectedchris
Not being social is less about the internal organisation
and often more about the external environment @leeprovoost #swconf
Thu, 24 May 2012
11:20:27
connectedchris
Angel Ashenden @aashenden bringing us back to the
why question - so, so important! #swconf
Thu, 24 May 2012
11:21:46
stephenwrks
@ #swconf in #socbiz strategy session. stuck on old
chestnut-email. Persistent shareable knowledge in
social tools made but wither strategy?
Thu, 24 May 2012
11:22:27
lizprc
@jmilleruk I think the core principles will still apply,
but it may be tough to give up 100% control in the
project env! #swconf
Thu, 24 May 2012
11:23:34
richardcoope
'Clarifying the meaning of collaboration'. Interesting
article from @dbmcnz relevant to current #swconf
discussion: http://t.co/hZa9KDqt
Thu, 24 May 2012
11:24:08
LumbreSon
you really need much flatter organisations to welcome
the use of internal social media tools and see their
benefits, heard at #swconf
Thu, 24 May 2012
11:24:35
connectedchris
Interesting point from the audience that we often
overlook: how do we bring external and internal social
media together? #swconf
Thu, 24 May 2012
11:27:57
LumbreSon
mobile workers really feel part of the organisation
when using internal social media tools #swconf
Thu, 24 May 2012
11:28:45
ClemSilverman
connectedchris
More golden nuggets from @leeprovoost - still some
orgs are broadcasting rather than engaging with
customers through social media #swconf
Thu, 24 May 2012
11:31:29
LumbreSon
break for lunch, (maybe under the sun!?) at #swconf,
next talk from Priya Banati, Collaboration strategy
lead at Accenture UK
Thu, 24 May 2012
11:33:53
fionacoach
Grand! Don't waste a crisis...>>@jenniwheller:
The 5 tips of social project management in a nutshell
#swconf http://t.co/1Fu2REYe―
Thu, 24 May 2012
11:37:49
crexia
Crexia Blog: Enterprise Social Network: Collaboration
and Employee Engagement #SWCONF 2012:
Presentation by Laur... http://t.co/niGXegZ2
Thu, 24 May 2012
11:47:36
feelingbookish
@Kidd_Richard UK experience: RT @LumbreSon All
internal comms now are Yammered as first choice
@LexisNexis Laurie Hibbs #swconf
Thu, 24 May 2012
11:48:08
bigdragazzo
Enter comms weapons specialist RT:
@connectedchris: In internal social comms, need
dedicated guiding constantly. Not resource free.
#swconf
Thu, 24 May 2012
12:00:50
aashenden
About to begin the afternoon sessions at #swconf,
with Priya Banati and @alanps #collaboration
Thu, 24 May 2012
12:28:17
jenniwheller
Social learning at accenture taking to the stage for the
first afternoon session #swconf
#swconf afternoon starting with Priya Banati talking
about social collaboration at Accenture
Thu, 24 May 2012
12:33:42
Thu, 24 May 2012
12:34:38
LumbreSon
lovely sunny break! now, Priya Banati, from Accenture
UK talking about social collaboration and learning
sharing in organisations #swconf
Thu, 24 May 2012
12:34:48
connectedchris
Nice lunch and now taking the stage is Priya Banati,
Collab Strategy Lead at Accenture #swconf
http://t.co/vzcbXiF8
Thu, 24 May 2012
12:36:22
lesleywprice
#swconf at Accenture collaboration and sharing is very
closely linked to learning in the organisation
Thu, 24 May 2012
12:39:06
jenniwheller
Culture of the organisation high on the agenda for
people to explore when creating a social workplace
#swconf
Thu, 24 May 2012
12:39:48
lesleywprice
richardcoope
Now Priya Banati from #Accenture on collaboration,
knowledge sharing & 'facilitating purposeful
activity' at #swconf http://t.co/HvD0oiNG
Thu, 24 May 2012
12:40:40
jenniwheller
ROI should stand for return in involvement when
looking at social tools in the workplace #swconf
Thu, 24 May 2012
12:40:56
LumbreSon
how do you measure the internal collaboration tools
success?? it isn't return on investment but return on
involvement, heard at #swconf
Thu, 24 May 2012
12:41:08
connectedchris
Social learning @AccentureUK is driven by improving
quality, mastering skills and building better
relationships - Priya Banati #swconf
Thu, 24 May 2012
12:44:03
lesleywprice
#swconf accenture want to enable their people to
learn from each other and bring the best of accenture
to their clients
Thu, 24 May 2012
12:44:24
jenniwheller
For social learning we want them to connect,
contribute and cultivate #swconf
Accenture discussion on Social collaboration strategy
is a very aligned with their social learning mission
#swconf http://t.co/TTGpgvPs
Thu, 24 May 2012
12:44:35
Thu, 24 May 2012
12:45:42
LumbreSon
Ensure that you enable senior managers to
communicate why you need to use these social
collaboration tools Priya Banati #swconf
Thu, 24 May 2012
12:48:34
connectedchris
There a difference between Twitter and Facebook and
what you do in an org. Individual vs collective effort.
#swconf
Thu, 24 May 2012
12:49:21
richardcoope
Clear Accenture social learning strategy focussed on
'Connect, Contribute,Cultivate' driving business
outcomes #swconf http://t.co/IGwtAN2x
Thu, 24 May 2012
12:49:29
KennyLowe
Sharing and Collaboration - The Power Behind
Accenture's One Network #swconf
http://t.co/4kZgHHCo
Thu, 24 May 2012
12:51:32
LumbreSon
the important of knowledge sharing in Accenture
http://t.co/DUH0ze96 Priya Banati #swconf
Thu, 24 May 2012
12:51:52
connectedchris
Being shown Accenture's video on sharing and
collaboration: connect, contribute, cultivate:
http://t.co/pwvFi5cI #swconf
Thu, 24 May 2012
12:52:30
vicokezie
lesleywprice
mentioned this earlier Priya Banati liked it &
mentioned in her session ROI should stand for return
in involvement via @kategraham23 #swconf
Thu, 24 May 2012
12:53:33
richardcoope
Interesting & clear animation explaining
Accenture's approach to Social Learning. Worth
watching #swconf : http://t.co/M1oGZkul
Thu, 24 May 2012
12:53:46
lizprc
How does collaboration and sharing tie into your core
values? For for thought from Priya Banati #swconf
Thu, 24 May 2012
12:53:50
jenniwheller
http://t.co/JFPgVwiW accenture employee video on
what social tools will do for the company #swconf
Thu, 24 May 2012
12:54:14
AlanPelzSharpe
#swconf "We have SharePoint but its sort of entering
it's teenage years now - and like regular teenagers we
have the most problems with it"
Thu, 24 May 2012
12:54:49
connectedchris
Conversations that demonstrate expertise happen in
emails and phone calls where others can't see and
locate knowledge - Priya Banati #swconf
Thu, 24 May 2012
12:56:30
MrsHelenT
Like your thinking RT “@jenniwheller: ROI should
stand for return in involvement when looking at social
tools in the workplace #swconf―
Thu, 24 May 2012
12:56:57
LumbreSon
moving from a reactive to a proactive way of
communication boosting knowledge sharing Priya
Banati #swconf
Thu, 24 May 2012
12:57:06
AlanPelzSharpe
#swconf "Typically we have those that share, those
that excessively share and those that are bottlenecks"
Thu, 24 May 2012
12:58:31
richardcoope
'Move from reactive to proactive collaboration'.
Accenture's clear journey towards 'collective
brainpower' #swconf http://t.co/JHdpso4w
Thu, 24 May 2012
13:00:20
connectedchris
There's a need to educate managers what it means to
be a business sponsor in a collaborative environment Priya Banati #swconf
Thu, 24 May 2012
13:01:22
LumbreSon
middle managers weren't convinced of using these
collaboration tools because they thought they
wouldn't be recognized for doing it #swconf
Thu, 24 May 2012
13:02:00
vicokezie
Collaboration has to be based on business needs and
objectives, not just collaborating or building
communities without any relevance #swconf
Thu, 24 May 2012
13:03:39
LumbreSon
Collective stewardship: need a group of people to run
the social collaboration tools and encourage others to
use them Priya Banati #swconf
Thu, 24 May 2012
13:05:43
kat_carter
Value of collaboration comes from tying it into your
firms strategy/goals #swconf
What good looks like: community as a vehicle for
targeted collaboration, amplified access to expertise...
Priya Banati #swconf
Thu, 24 May 2012
13:07:11
Thu, 24 May 2012
13:08:52
LumbreSon
...What good looks like: assured answers, recognized
contributors... Priya Banati #swconf
Thu, 24 May 2012
13:09:36
jenniwheller
If you are put into a community by the centre you
won't engage. People have to want to take part
#swconf
Thu, 24 May 2012
13:09:44
connectedchris
What does a good community look like? Like this:
#swconf http://t.co/uMpLDEG2
#swconf Priya Banati what good looks like = rich, open
and enduring engagement
it's about taking the conversations you are having with
your peers in a day-to- day basis and share it with
your community #swconf
Thu, 24 May 2012
13:09:56
Thu, 24 May 2012
13:10:13
Thu, 24 May 2012
13:11:11
#swconf "It's only a question if you ask it out loud" oldie but goodie
What does a good community activity at Accenture
look like? It looks a lot like this (via @connectedchris)
#swconf : http://t.co/PYUyssKY
Thu, 24 May 2012
13:12:05
Thu, 24 May 2012
13:12:43
connectedchris
"We will never be at a stage where everybody is
actively engaged, it's just not what we do" - Priya
Banati #swconf
Thu, 24 May 2012
13:13:05
vicokezie
What good employee community looks like? Slide
from Accenture on rich, open and enduring
engagement #swconf http://t.co/LNfx3C2G
Thu, 24 May 2012
13:13:31
lesleywprice
#swconf need to accept that not everybody will be
actively engaged so set realistic expectations....
Thu, 24 May 2012
13:14:09
lesleywprice
#swconf Priya Banati says lurkers are ok ...lurking is
passive learning ...Ooohh like that one
Thu, 24 May 2012
13:15:29
LumbreSon
lesleywprice
LumbreSon
AlanPelzSharpe
richardcoope
jenniwheller
Next up... why IT and social collaboration projects fail
#swconf
next on the stage @AlanPelzSharpe talking about why
IT and social collaboration projects fail #swconf
interesting!
Thu, 24 May 2012
13:21:39
Thu, 24 May 2012
13:22:06
lesleywprice
#swconf what does success in a community look like
..Accenture like to see 10% actively engaged 40% of
community are connected to activity.
Thu, 24 May 2012
13:23:16
richardcoope
'Confessions from an internal communicator'.
Interesting personal blog from @jenniwheller
.Relevant content for #swconf http://t.co/iljTXlqG
Thu, 24 May 2012
13:23:20
connectedchris
Now we're off with @AlanPelzSharpe on 'Why IT and
Social Collaboration Projects #Fail' at #swconf
Thu, 24 May 2012
13:23:25
vicokezie
Alan Peltz Sharpe talking about why IT and
collaboration fails #swconf @alanps
http://t.co/U1awvRhv
Thu, 24 May 2012
13:25:08
connectedchris
Ha! -> "The private sector are good at telling you
they're good at stuff when they're actually not" @AlanPelzSharpe #swconf
Thu, 24 May 2012
13:25:09
jenniwheller
68% of all IT projects fail #swconf what if this was the
same for other industries?!
Thu, 24 May 2012
13:27:28
LumbreSon
OMG! 68% of IT projects fail or fall shor expectations...
@AlanPelzSharpe #swconf
The bigger the project the less likely it is to succeed.
Anything over $10m is always challenged or fails
#swconf
Thu, 24 May 2012
13:28:01
Thu, 24 May 2012
13:29:56
richardcoope
Chuckle...68% of IT run projects fail (Standish Group
Chaos Survey).Level of fail rate would be unacceptable
in any other industry #swconf
Thu, 24 May 2012
13:31:21
connectedchris
Scary facts from @AlanPelzSharpe: 68% of IT projects
fail and the bigger they get, the greater the rate of
failure #swconf
Thu, 24 May 2012
13:31:25
lesleywprice
MT@LumbreSon 68% of IT projects fail or fall short of
expect. @AlanPelzSharpe #swconf< not surprised
look at all big public sector failures!
Thu, 24 May 2012
13:32:35
stephendale
Why IT and Social Collaboration projects fail. No
business case, fantasy ROI @alanpelzsharp at #swconf
Thu, 24 May 2012
13:32:38
jenniwheller
ROI is fantasy... we cannot see into the future #swconf
#controversial
Thu, 24 May 2012
13:33:02
LumbreSon
jenniwheller
LumbreSon
be honest of how many resources you're gonna need
to set up your IT project #swconf
#swconf reasons for failure business case usually
written after decision has been made and predicted
ROI is a work of fiction
Thu, 24 May 2012
13:34:58
Thu, 24 May 2012
13:35:40
connectedchris
Hard truths today! RT @jenniwheller: ROI is fantasy...
we cannot see into the future #swconf #controversial
Thu, 24 May 2012
13:36:49
jenniwheller
Rationale for social tools come from the centre
wanting people to share, even though people don't
want to = failure #swconf
Thu, 24 May 2012
13:38:32
tallpaul75
Or recently refreshed brand promise? ;) RT
@kat_carter: Value of collaboration comes from tying
it into your firms strategy/goals #swconf
Thu, 24 May 2012
13:41:11
connectedchris
"If you don't know what your company does now, you
can't fix it" - @AlanPelzSharpe #swconf
Thu, 24 May 2012
13:42:05
LumbreSon
you should choose the right IT product for your
business, thinking about your specific needs
@alanpelzsharp #swconf
Thu, 24 May 2012
13:43:10
richardcoope
Internal social projects need clear strategy to start
with. Identify 'where are we?','where should we be?'
& 'how do we get there?' #swconf
Thu, 24 May 2012
13:44:42
smunko
How to get your people talking: Building a social,
collaborative culture - The opening at #swconf in
London http://t.co/khe8oxAh via @crexia
Thu, 24 May 2012
13:44:56
lesleywprice
#swconf u need to understand where now & find
the right product for ur needs just because its in
Gartners top quadrant means its right for u
Thu, 24 May 2012
13:45:04
LumbreSon
the leader in the market doesn't have to be the IT
solution that you need at your business
@alanpelzsharp #swconf
Thu, 24 May 2012
13:46:05
jenniwheller
People only really budget for the software, not the
added extras and resource to tailor the product to
your needs #swconf
Thu, 24 May 2012
13:46:30
jenniwheller
Existing internal networks are not designed for social
tools so make sure you budget to upgrade these
#swconf
Thu, 24 May 2012
13:48:12
lesleywprice
LumbreSon
the software won't configurate itself and users won't
be trained themselves, fails when calculating the
budget for your IT solution #swconf
Thu, 24 May 2012
13:48:54
smunko
Challenges to being an Enterprise Social Business
http://t.co/yGOkOxaa #SWCONF
Unless your changing how your business operates,
there is no point in doing the project to bring social
tools in #swconf
Thu, 24 May 2012
13:48:57
Thu, 24 May 2012
13:50:03
lesleywprice
#swconf @alanpelzsharpe talking about budgets being
insufficient because of things people forget about <
I call it Total Cost of Ownership
Thu, 24 May 2012
13:50:20
LumbreSon
training and education are key to IT projects success
#swconf
Thu, 24 May 2012
13:52:35
connectedchris
Big bang roll outs almost always go... Well.. Big bang.
Incremental is the only approach - @AlanPelzSharpe
#swconf
Thu, 24 May 2012
13:53:12
lesleywprice
#swconf big bang projects almost always fail much
better to have incremental growth and look for wins
along the way
Thu, 24 May 2012
13:54:08
jenniwheller
Have different measures of success for different
stakeholders. Success is different for every
department #swconf
Thu, 24 May 2012
13:54:54
stephenwrks
Accenture's social learning mission at #swconf - pretty
cool thinking #image #socbiz http://t.co/ak9Uugce
Thu, 24 May 2012
13:55:04
lesleywprice
#swconf know your stakeholders success will look
different to different groups..find out what their
success criteria are
Thu, 24 May 2012
13:56:07
KennyLowe
#swconf KISFFS - hah!
richardcoope
'Launch under the radar'.Avoid big bang for launch of
internal social channels.Quick wins & proof
points build sustainable advocacy #swconf
Thu, 24 May 2012
13:56:31
Thu, 24 May 2012
13:56:47
lesleywprice
#swconf @alanpelzsharpe has new take on KISS
....KISFFS ....love it...going to use that one :-)
Thu, 24 May 2012
13:57:54
connectedchris
Some top tips to avoid the #fail from
@AlanPelzSharpe at #swconf http://t.co/Sl9qfx1Q
Thu, 24 May 2012
13:58:22
LumbreSon
idea repeated several times today:you can't expect
that everybody uses social media tools,always some
of them will be reluctant #swconf
Thu, 24 May 2012
13:58:54
jenniwheller
andyjb
#swconf if you think success is a good learning
opportunity try failure
Not mentioned re why projects fail - vendor hype and
snake-oil salesmen! Public sector have been suckered
over past 20 yrs #swconf
Thu, 24 May 2012
14:00:01
Thu, 24 May 2012
14:03:13
jensschroeter
I'm just about to start my presentation at #swconf in 5
minutes. It's a shame doing it remotely instead of
being in London #badback :(
Thu, 24 May 2012
14:28:11
aashenden
@neilwd no not a typo! "Cultural cringe" - a good way
of describing our rather british way of resisting
enthusiasm I thought! #swconf
Thu, 24 May 2012
14:28:15
smunko
See also blogpost http://t.co/Vj7glaPN RT
@jenniwheller The 5 tips of social project
management in a nutshell #swconf
http://t.co/hWtZ4yBO
Thu, 24 May 2012
14:28:47
connectedchris
Jens Schroeter - Sn Consultant at Siemens beamed in
to #swconf from Munich http://t.co/y0Qilb3D
Thu, 24 May 2012
14:36:47
lesleywprice
#swconf Jens Schroter talking about Work Env of
Future at Siemens
#swconf Siemens asked employees about how they
used SoMe, how could SoMe be used in org and if
SoMe would give org competitive advantage
Thu, 24 May 2012
14:48:11
Thu, 24 May 2012
14:52:01
Looking at the evolution if social intranets from
sodexo #swconf
well, passing to Rita Chambers from Sodexo talking
about it's social Intranet #swconf
Thu, 24 May 2012
14:57:04
Thu, 24 May 2012
14:58:33
connectedchris
Next up Rita Chambers, eComms Manager at Sodexo
on Evolution of Social Intranets #swconf
http://t.co/MTgqLG54
Thu, 24 May 2012
14:59:23
lesleywprice
#swconf Rita Chambers of Speedo talking about
evolution of their social intranet usability testing to
improve engagement
Thu, 24 May 2012
15:00:01
lesleywprice
#swconf their intranet was huge and difficult to find
anything. Rita, e-coms manager used to be call not so
easy info lady lol!!
Thu, 24 May 2012
15:02:48
LumbreSon
Rita Chambers promoted the new Intranet site to
increase its awareness among employees #swconf
Thu, 24 May 2012
15:05:59
lesleywprice
#swconf redesign not simple...large three year
project..had very strict guidelines so as look and feel
was same and navigation was easy
Thu, 24 May 2012
15:06:43
stephendale
lesleywprice
jenniwheller
LumbreSon
davidchris
@aashenden hope you get better soon...take it easy
#swconf
90 % to go ;-) RT @Yammer RT @stephendale Lexis
Nexis have seen email reduction of 10% since
introduction of Yammer. Laurie Hibbs at #swconf
Thu, 24 May 2012
15:07:02
Thu, 24 May 2012
15:08:15
LumbreSon
key objectives of the new Intranet project: make it
user-friendly and intuitive navegation, provide social
collaboration tools... #swconf
Thu, 24 May 2012
15:08:23
lesleywprice
#swconf new site had employee toolkit so all apps
people needed are in one place
Building a global tool must consider so many things,
don't underestimate translation! #swconf
Thu, 24 May 2012
15:08:24
Thu, 24 May 2012
15:08:45
connectedchris
Key point being made here for global companies on
the need to understand language cultures in other
countries in design #swconf
Thu, 24 May 2012
15:09:23
connectedchris
Also key theme coming through - user data is
important. Use it. Improve it. #swconf
Sodexo intranet has two search boxes instead of one
and users like it better #surprising #swconf
Thu, 24 May 2012
15:12:41
Thu, 24 May 2012
15:13:13
LumbreSon
Sodexo found fundamental to include a good search
engine on the social Intranet #swconf
Thu, 24 May 2012
15:13:19
connectedchris
Common language so, so important. That is all.
#swconf
User tracking and feedback essential for ongoing
development #swconf
Thu, 24 May 2012
15:18:00
Thu, 24 May 2012
15:19:13
LumbreSon
"A social workplace means providing a professional
environment that enables our employees to become
social individuals" Sodexho at #swconf
Thu, 24 May 2012
15:23:16
connectedchris
"A social workplace is a professional environment that Thu, 24 May 2012
enables employees to become social individuals" - Rita 15:23:23
Chambers, Sodexo #swconf
LumbreSon
enabling employees to collaborate will allow them to
innovate, Sodexho #swconf
Thu, 24 May 2012
15:24:43
Squizme
its all about #social engagement and if you are not
thinking this < prepare for failure #swconf
Thu, 24 May 2012
15:24:55
davidchris
jenniwheller
Luke_Oatham
nickpwatson
LumbreSon
people are reducing their emails and sharing their
documents on Jive, it is changing the way that we
work, Rita Chambers at #swconf
Thu, 24 May 2012
15:30:48
LumbreSon
now social panel about 7 habits of an open and
socially collaborative business #swconf
Panel discussion now on 7 habits of an open and
socially collaborative business... wonder what the 7
will be? #swconf
Thu, 24 May 2012
15:33:45
Thu, 24 May 2012
15:34:02
Panel session just starting with Justin Hunt, Leon
Benjamin and Del Green #swconf
Last session now - Panel on Open and Socially
Collaborative Business chaired by Justin Hunt #swconf
http://t.co/FxamQvZz
Thu, 24 May 2012
15:34:19
Thu, 24 May 2012
15:34:36
connectedchris
"The one thing that social business is not about is
technology" - Leon Benjamin of @virginmedia
#swconf
Thu, 24 May 2012
15:36:29
KennyLowe
Give people permission to be social, innovative difficult for many senior management types. #swconf
#clingingtothepast
Thu, 24 May 2012
15:37:14
LumbreSon
it's not about technology, culture really matters. 2
important things: giving people permission to use
social tools...#swconf
Thu, 24 May 2012
15:38:13
LumbreSon
...and don't add more tools if they aren't totally
necessary Leon Benjamin from Virgin Media at
#swconf
Thu, 24 May 2012
15:38:55
richardcoope
Wise advice from Leon Benjamin (int comms manager
at Virgin Media) 'Don't add a social channel unless you
subtract from other tools' #swconf
Thu, 24 May 2012
15:39:46
jenniwheller
If you throw a tool out there with little support it will
be chaos years down the line #swconf
Thu, 24 May 2012
15:40:02
jenniwheller
Not getting many habits out of the panel...... #swconf
Thu, 24 May 2012
15:41:06
lesleywprice
#swconf Del Green talking about how they use Jive at
Bupa have it hosted to avoid firewall issues
Thu, 24 May 2012
15:41:45
connectedchris
The power of video: "Video makes us feel strong and
connected" - Leon Benjamin #swconf
Thu, 24 May 2012
15:44:34
KennyLowe
'We had people literally crawling over broken glass to
get to this technology'. They make you work for it at
Virgin Media! #swconf
Thu, 24 May 2012
15:44:54
jenniwheller
stephendale
connectedchris
LumbreSon
#swconf delegates, here my guest post for Crexia blog
about the use of social media tools for internal
collaboration http://t.co/iShdgXoe
Thu, 24 May 2012
15:46:00
jenniwheller
Please can we talk 7 habits, not how they launched a
tool in the business #swconf
'Setting the right context'. Here's how AngloAmerican
launched their social channels (internally &amp;
externally) #swconf http://t.co/bjSrGXNE
Thu, 24 May 2012
15:48:01
Thu, 24 May 2012
15:50:36
lesleywprice
#swconf Del Green Virgin need to take risk and be
prepared to fail...provide education and support to
users and communicate!
Thu, 24 May 2012
15:55:52
LumbreSon
finally the 7 habits! education about how to use the
tools and what they are for is one of them @digi_DEL
#swconf
Thu, 24 May 2012
15:56:01
KennyLowe
BUPA implemented social anarchically, Virgin Media
taking far more structured approach. Ideal way is
structured anarchy IMHO #swconf
Thu, 24 May 2012
15:58:45
connectedchris
"You know you're in a community of practice when it
changes your practice" - Leon Benjamin #swconf
Thu, 24 May 2012
15:58:52
LumbreSon
it's all about practice, you need to have a purpose,
find your superconnectors within the organisation
Leon Benjamin, from Virgin #swconf
Thu, 24 May 2012
15:58:52
lesleywprice
#swconf Del Green ...find your biggest challengers if
you can turn them round they can be your biggest
evangelicalists
Thu, 24 May 2012
16:00:05
stephendale
A community must have a purpose via Leon Benjamin
#swconf (100% agree! )
Thu, 24 May 2012
16:00:29
lesleywprice
#swconf Leon Benjamin Virgin .. you know you have a
successful community of practice when people start
changing their practice
Thu, 24 May 2012
16:01:18
connectedchris
Lesson for many things in life! RT @stephendale: A
community must have a purpose via Leon Benjamin
#swconf (100% agree! )
Thu, 24 May 2012
16:02:51
Luke_Oatham
First time I've heard security mentioned today!
#swconf
Thu, 24 May 2012
16:04:29
KennyLowe
EU Safe Harbour regulations somewhat being
sidestepped by the sounds of it! Very, very important
consideration. #swconf
Thu, 24 May 2012
16:05:56
connectedchris
Talking of pen-testing at #swconf @tmacuk would be
happy!
Thu, 24 May 2012
16:06:16
richardcoope
RadleyYeldar
Struggling with enterprise social media? Here are
@RadleyYeldar &amp; #yammer 'Top 10 rules for
creating a conversation culture': #swconf
Thu, 24 May 2012
16:08:54
richardcoope
Here are @radleyyeldar & #yammer 'Top 10 rules for
creating a conversation culture'. Worth reading
#swconf http://t.co/bJ3k1fd1
Thu, 24 May 2012
16:09:58
lesleywprice
#swconf questions been asked around security
particularly with system that Bupa uses as its
hosted..lots of testing done to ensure its safe
Thu, 24 May 2012
16:10:40
crexia
Crexia Blog: Evolution of Social Intranets: Using
usability testing to enhance collaboration #SWCONF:
Presentati... http://t.co/l8aJ3Qdq
Thu, 24 May 2012
17:02:56
crexia
Crexia Blog: Why IT and Social Collaboration Projects
Fail #SWCONF 2012: Presentation by Alan Pelz-Sharpe
at Soc... http://t.co/bYhnNMQi
Thu, 24 May 2012
17:02:56
liquidplanner
Just put up more pictures of our time at #swconf on
the LiquidPlanner Google+ page: http://t.co/XpTyVznE
Thu, 24 May 2012
19:09:47
SimonCarswell
Some interesting presentations at #SWCONF today.
Reassuring to hear I'm not alone in the issues I face.
Thu, 24 May 2012
19:32:30
connectedchris
@richardcoope Hi Richard, hope you had a good day
today at #swconf. Thanks for following.
Thu, 24 May 2012
20:41:15
lesleywprice
@tomspiglanin: @FionaQuigs was really good
event...OMG!! We need to be doing more joining up
with general collaboration in orgs #swconf
Thu, 24 May 2012
22:11:06
jenniwheller
Still loving this take away from yesterday's #swconf:
The project is not the implementation with
technology, the project is business change
Fri, 25 May 2012
09:25:33
aashenden
Overview of my pres from #SWCONF 2012 &gt; How
to get your people talking: Building a social,
collaborative culture http://t.co/vLwFHxZV
Fri, 25 May 2012
09:55:29
smunko
Why IT and Social Collaboration Projects Fail
#SWCONF 2012 http://t.co/e4P39gji via @crexia
Fri, 25 May 2012
10:04:50