FOOD
Food Assistance Programs
Food Stamps/SNAP Applications
Commodity Supplemental Food Program (for seniors)
WIC Applications/Certification (for babies & pregnant women)
Food Vouchers (includes seasonal programs and
trustee assistance--usually only if no pantries available)
Meal Vouchers (limited counties only)
See also: EBT Card Services (for lost cards, account info, etc.)
Take Home Food
Food Pantries
Sack Lunches/Dinners (few resources)
Formula/Baby Food (few resources; see also Breastfeeding Support)
Sit-Down Meals
Soup Kitchens
Congregate Meals/Nutrition Sites (seniors; 24-hour reservations usually required)
After School Meal Programs
(youth; few resources)
Summer Food Service Programs (youth; seasonal)
Food Delivery
Home Delivered Meals (usually fee-based; may be restricted by age/disability)
Grocery Delivery (includes fee-based delivery of purchased items, and
free delivery of food pantry items)
Outside-the-Box Suggestions
Food Cooperatives (discounted bulk purchasing)
Mobile Markets (low-cost produce routes in areas with limited access to fresh produce)
Home Management Instruction (programs to help families eat on a budget)
Pet Food (for folks with pets)
Relates Issues
Food Complaints
Restaurant Complaints
Hunting Licenses
Fishing Licenses
Home Food Preservation
Food Safety Education
Food Production Support Services
Nutrition Education
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
DOMESTIC VIOLENCE issues
Crisis Services
911 Services (Contact dispatch if caller is in immediate danger.)
Sexual Assault Treatment (Centers of Hope also collect evidence for physical
domestic abuse cases)
Domestic Violence Shelters
Transportation for Endangered People
Domestic Violence Hotlines
Legal/Safety
Protective/Restraining Orders (assistance in filing orders)
Temporary Restraining Order Filing Office (self-filing, without assistance)
Domestic/Family Violence Legal Services (legal assistance for DV-related court cases)
General Crime Victim Assistance * Domestic Violence Issues (victim support services)
Confidential Address Protection Programs
Crime Notification Services
Crime Victim Accompaniment Services
General/After-Care
Case/Care Management * Domestic Violence Issues
Spouse/Domestic Partner Abuse Counseling
Domestic Violence Support Groups
Counseling for Children Affected by Domestic Violence
Foster Care/Temporary Shelter for Animals * Domestic Violence Issues
(Limited resources available; ask “Do you have friends or family you/your pets could stay with?)
Economic Self Sufficiency Programs * Domestic Violence Issues
Plastic/Reconstructive Surgery * Domestic Violence Issues
Dental Care * Domestic Violence Issues
Specialized Information and Referral * Domestic Violence Issues
Transitional Housing/Shelter
Family Permanent Supportive Housing (Marion County only)
For Batterers
Domestic Violence Intervention Programs
For Advocates
Public Awareness/Education * Domestic Violence Issues
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
ANIMAL issues
Abuse/Neglect/Distress
911 Services (Contact dispatch if an animal is in immediate danger or if an animal is
putting a person in immediate danger.)
Stray, Surrender, Adoption
Animal Lost and Found (READ TIP)
Animal Shelters (may accept owner-surrendered pets; treat as last resort.)
***Have you checked with friends, family, co-workers, congregation, etc. to find a
new home for the animal?***
Animal Control (report strays and other animal ordinance violations)
Feral Cat Management Programs (outdoor, free-roaming, stray cat management)
Animal Adoption
Pet Owner Resources
Specialized Information and Referral * Animal/Pet Issues
Pet Food
Neuter/Spay Services
Animal Licenses (only required in a few regions)
Pet Tracking Microchips
Foster Care/Temporary Shelter for Animals * Domestic Violence Issues (very limited
resources)
Pet Loss Support Groups
Well Animal Checkups
Animal Euthanasia Services (only for those who truly cannot afford to euthanize a sick
pet)
Emergency Veterinary Services (currently a locator for Marion County only; all others,
see directory assistance.)
Sick Animal Care (Lower-cost veterinary services; currently a locator for Marion
County only; all others see directory assistance)
Critters
Pest Control Services (includes mouse, rat, and mosquito control information)
Dead Animal Pickup (usually on public property only)
Specialized Information and Referral * Animal/Pet Issues
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
PREGNANCY / NEW PARENT Issues
Crisis/Unplanned Pregnancies/Births
Family Planning (Read matchlist notes for Pregnancy Testing, Pregnancy Counseling,
Contraception, Abortion Services, etc.)
Crisis Pregnancy Hotlines (generally provide pro-life resources/support)
Maternity Homes
Relinquishment for Adoption (to give a baby/child)
Safe Havens for Abandoned Newborns (see TIP; search for fire stations, hospitals,
etc.)
Crisis Nurseries/Child Care (temporary, non-custodial care of children, babies)
Medical Resources for Pregnancy/New Parent
Family Planning (Read matchlist notes: Pregnancy Testing, Contraception, Abortion
Services, etc.)
Medicaid (low-income insurance for children and pregnant women)
Obstetrics/Gynecology (reproductive health care, prenatal care, and/or delivery)
Prenatal Care (special medical programs just for pregnant women)
Community Clinics (often include gynecological services)
Physician Referrals (some programs refer specifically to women’s care providers)
Prescription Drugs for Specific Health Conditions * Pregnant Women (prenatal
vitamins)
Medical Information Lines (questions about pregnancy, infant care)
Specialized Information and Referral * Parenting Issues
Specialized Information and Referral * Reproductive Issues
Nonmedical Resources for Pregnancy/New Parent
Case/Care Management * Pregnant Women (Includes Healthy Families programs)
Mentoring Programs * Pregnant Women
Childbirth Education * Pregnant Teens
Parenting Education
Pregnancy/Childbirth Support Groups
Parent Support Groups
School Based Teen Parent/Pregnant Teen Programs
Maternity Homes
Breastfeeding Support Programs
WIC Applications/Certification
Formula/Baby Food
Baby Clothing
Baby Furniture
Diapers
Child Support Petition Filing Office
Specialized Information and Referral * Parenting Issues
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
PHYSICAL DISABILITY issues
Common Target Terms:
* Disabilities Issues
* People with Disabilities
* Parents of Children with Disabilities
* Physical Disabilities
* Hearing Loss
* Visual Impairments
When searching
by Target Term,
remember to
SCROLL DOWN
the list of
taxonomy
results!
General Resources
Specialized Information and Referral * Disabilities Issues [or specific condition]
Case/Care Management * [Target Term]
Disease/Disability Information * [Target Term]
Income / Employment / Subsidies / Benefits
Social Security Income
Social Security Disability Insurance
Medicare
Through the Area Agency
State Medicaid Waiver Programs
on Aging and Disabilities
Attendant Subsidies
(such as CICOA or Area 7)
Family Caregiver Subsidies
Vocational Rehabilitation
First step for employment-related
funding and support
Supported Employment
Disability Related Center Based Employment
In-Home & Day Services
Home Delivered Meals
Homemaker Assistance
Yard Work
Errand Running/Shopping Assistance
Home Nursing
Home Health Aide Services
Personal Care
Adult Day Programs
Generally requires
Voc Rehab referral
We have limited resources here.
You may have to refer callers to:
Specialized Information and
Referral * Disabilities Issues
Generally provided by private
professionals and paid by insurance,
Medicaid Waiver, or other funding
source.
See Specialized Information and
Referral * Disabilities Issues for
Help Doing / Learning to Do Tasks for
Self agencies.
referral
Supported Living Services for Adults with Disabilities
Independent Living Skills Instruction
Orientation and Mobility Training
Connect2HelpTM Taxonomy Toolbox
(Continued)
10/23/13
PHYSICAL DISABILITY issues (continued)
Transportation
Disability Related Transportation
Parking Permits (Disability placards/disability plates)
Driver Training (For driver’s with disabilities)
Housing
Residential Placement Services for People with Disabilities (Supportive Housing Referrals)
Nursing Facility Referrals
Supportive Housing Expense Assistance
(Such as Medicaid Waiver program)
Housing Search Assistance (Indiana Housing Now provides accessibility search options)
Ramps & Other Remodeling to Make Home Accessible
Ramp Construction Services
Undesignated Home Barrier Removal Services
Undesignated Home Barrier Removal Grants / …Loans
Mobility/Communication/Assistive Technology Tools
Mobility Aids (Wheelchairs, walkers, etc.)
Assistive Technology Information / Assistive Technology Training
Evaluation for Assistive Technology
Hearing Augmentation Aids
Speech Aids
Service Animals
Assessment / Education / Therapy
Early Intervention for Children with Disabilities/Delays (First Steps programs)
Special Education (Includes physical disabilities such as blind/deaf)
[Aquatic, Art, Autism, Equestrian] ____ Therapy
Questions/Problems With Accessing Services (Education, Housing, etc.)
Protection and Advocacy for Individuals with Disabilities (Disability-related benefits
assistance)
Disability Rights Groups
Student Disability Services
Accessibility Related Standards/Legislation Compliance
Discrimination Assistance
Emotional/Social Support
Disability Related Counseling
Health/Disability Related Support Groups (With or without target term)
Parent Support Groups * [Target Term]
Peer to Peer Networking * [Target Term]
Mentoring Programs * [Target Term]
Physical Fitness * Physical Disabilities
Recreation Activities/Sports * [Target Term] (People with; Children and Youth with)
Reading Services for People with Disabilities
Friendly Telephoning / Friendly Visiting
Therapeutic Camps
Respite Care
Connect2HelpTM Taxonomy Toolbox
10/23/13
DEVELOPMENTAL (INTELLECTUAL) DISABILITY issues
Common Target Terms:
* Disabilities Issues
* People with Disabilities
* Parents of Children with Disabilities
* Developmental Disabilities
* Special Education Issues
General Resources
Specialized Information and Referral * [Target Term]
Case/Care Management * [Target Term]
Disease/Disability Information * [Target Term]
When searching
by Target Term,
remember to
SCROLL DOWN
the list of
taxonomy
results!
Income / Employment / Subsidies / Benefits
Social Security Income
Social Security Disability Insurance
Through the Bureau of
Developmental Disabilities
(BDDS)
State Medicaid Waiver Programs
Attendant Subsidies
Family Caregiver Subsidies
Vocational Rehabilitation
First step for employment-related
funding and support
Supported Employment
Disability Center Based Employment
Generally requires
Voc Rehab referral
In-Home & Day Services
Home Delivered Meals
Homemaker Assistance
Yard Work
Errand Running/Shopping Assistance
Home Nursing
Home Health Aide Services
Personal Care
Adult Day Programs
Developmental Disabilities Day Habilitation
We have limited resources here.
You may have to refer callers to:
Specialized Information and
Referral * Disabilities Issues
Generally provided by private
professionals and paid by insurance,
Medicaid Waiver, or other funding
source.
See Specialized Information and
Referral * Disabilities Issues for
Help Doing / Learning to Do Tasks for Self
referral agencies.
Supported Living Services for Adults with Disabilities
Independent Living Skills Instruction
Transportation
Disability Related Transportation
(Continued)
Connect2HelpTM Taxonomy Toolbox
10/23/13
DEVELOPMENTAL (INTELLECTIUAL) DISABILITY issues (continued)
Housing
Residential Placement Services for People with Disabilities (Supportive Housing Referrals)
Nursing Facility Referrals
Supportive Housing Expense Assistance
(Such as Medicaid Waiver program)
Communication/Assistive Technology Tools
Assistive Technology Equipment Provision Options (Computer aids, adaptive toys, etc.)
Service Animals
Assessment / Education / Therapy
Developmental Assessment
Early Intervention for Children with Disabilities/Delays (First Steps programs)
Special Education
Autism Therapy
[Aquatic, Art, Autism, Equestrian] ____ Therapy
Questions/Problems With Accessing Services/Benefits
Protection and Advocacy for Individuals with Disabilities
Disability Rights Groups
Student Disability Services
Accessibility Related Standards/Legislation Compliance
Discrimination Assistance
Emotional/Social Support
Disability Related Counseling
Health/Disability Related Support Groups (With or without target term)
Parent Support Groups * Parents of Children With Disabilities
Therapeutic Camps
Peer to Peer Networking * [Target Term]
Mentoring Programs * [Target Term]
Recreation Activities/Sports * [Target Term] (People with; Children and Youth with)
Reading Services for People with Disabilities
Friendly Telephoning
Friendly Visiting
Respite Care
Connect2HelpTM Taxonomy Toolbox
10/23/13
HOUSING issues
Case/Care Management * Homelessness Issues
Specialized Information and Referral * Homelessness Issues
Temporary/Crisis
Homeless Shelters
Maternity Homes
Transitional Housing/Shelter
Runaway/Youth Shelters
Homeless Shelters * Cold Weather Shelters/Warming Centers
Domestic Violence Shelters
Crisis Nurseries/Child Care
Transitional Residential Substance Abuse Services (“Sober living” housing)
Home Purchase/Rental
Housing Search Assistance
Public Housing
Subsidized Home Purchase
Housing Counseling
Section 8 Housing Choice Vouchers (wait lists closed in most, but NOT ALL, counties)
Senior Housing Information and Referral
Veteran Home Loans
Family Permanent Supportive Housing (Limited resources in database; check eligibility)
Homeless Permanent Supportive Housing (Limited resources in database; check eligibility)
Payment Assistance
Rent Payment Assistance
Rental Deposit Assistance
Mortgage Payment Assistance
Mortgage Delinquency and Default Counseling
Home Problems/Repair/Modification
General Legal Aid (assistance with eviction, landlord/tenant disputes, etc.)
Home Sanitation (includes rental property health/safety complaints)
Housing Complaints (includes housing discrimination)
Home Rehabilitation Programs
Home Maintenance and Minor Repair Services (Usually for seniors/disabilities)
Ramp Construction Services
Undesignated Home Barrier Removal Services
Undesignated Home Barrier Removal Grants / Loans
“Agencies In Charge”
Housing Authorities
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
TRANSPORTATION issues
Public Transportation
Local Bus Services (scheduled routes, open to all, not available in all communities)
General Paratransit/Community Ride Programs (appointment-based, curb-to-curb
service open to all)
Long Distance Transportation (airports, trains, Greyhound)
Transportation for Special Populations/Needs (Medical, Senior, Disabilities)
Disability Related Transportation (wheelchair accessible, disability discounts, etc.)
Senior Ride Programs
Medical Appointments Transportation (doctor’s appointments; disease specific,
Medicaid)
Mercy Transportation (long-distance flights/rides for specialized treatment)
Transportation for Endangered People (domestic violence/runaway situations)
Transportation Expense Assistance
Transportation Expense Assistance (usually to get to job only)
Transportation Passes (discounted rides for the public and special programs that give
free passes for newly employed, seniors, persons w/
disabilities, etc.)
Automobiles (car loans, donated cars)
Automotive Repair (programs offering free/discounted services)
Miscellaneous
Local Bicycle Transportation
Student Transportation Services (school buses)
Ride Sharing Programs
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
TROUBLED YOUTH / PARENTING issues
Information / Referral
Child Abuse Hotlines (includes support for at-risk parents)
Runaway/Homeless Youth Hotlines
Specialized Information and Referral * Parenting Issues
Specialized Information and Referral * Youth Issues
Specialized Information and Referral * Children and Youth with Emotional Disturbance
Specialized Information and Referral * Children and Youth with Disabilities
Counseling / Support
Family Preservation Programs
Case/Care Management * Parents
* Pregnant Women
Case/Care Management * Children and Youth with Emotional Disturbances
* Children and Youth with Disabilities
Adolescent/Youth Counseling
Parent Counseling
Parent Support Groups
Parenting Education
Peer to Peer Networking * Parents of Children with Disabilities
Mentoring Programs
Youth Enrichment Programs
Intervention / Residential and Nonresidential Programming
Family Preservation Programs
Juvenile Delinquency Prevention (includes a residential program)
Mentoring Programs
Runaway/Youth Shelters
Crisis Nurseries/Child Care
Community Service Work Programs * Suspended/Expelled Students
NOTES:
Connect2Help does not list commercial, boot-camp-style programs. Some
agencies under “Specialized Information and Referral * Parenting Issues”
may have information about these programs.
Parents cannot self-refer to juvenile detention. Placement is determined by
the courts after an arrest.
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
MONEY / DEBT / BILL PAYMENT issues
“How do you usually pay your bills?”
“Do you have friends, family, congregation, etc. who could help with a loan?”
“What is your long-term plan?”
Financial Assistance Programs
(NOTE: It is rare for a program to just give money or pay bills for someone;
usually, a person must have a relationship with that agency, participate in an
ongoing program, or be able to demonstrate a special circumstance or
unforeseen crisis.)
Rent Payment Assistance
Gas Service Payment Assistance
Electric Service Payment Assistance
Heating Fuel Payment
Mortgage Payment Assistance
Water Service Payment Assistance
Utility Deposit Assistance
Rental Deposit Assistance
Telephone Service Payment Assistance
Transportation Expense Assistance
Automotive Repair
Incidental Medical Expense Assistance * [Target Term] (NOT for medical bills)
Eye Care Expense Assistance
Prescription Expense Assistance
Medical Care Expense Assistance
Substance Abuse Treatment Expense Assistance
Burial/Cremation Expense Assistance
Personal Loans
Undesignated Temporary Financial Assistance
Post Disaster Cash Grants
Disaster Claims Information
Income - Employment
Comprehensive Job Assistance Centers
Job Search/Placement
Prejob Guidance
Job Fairs
Job Banks
Youth Employment Programs
Senior Community Service Employment Programs
Employment Transition Counseling
Displaced Homemaker Employment Programs
Job Retraining
Ex-Offender Employment Programs
(Continued)
Connect2HelpTM Taxonomy Toolbox
10/23/13
MONEY / DEBT / BILL PAYMENT issues (continued)
Income - Alternative
Unemployment Insurance
Child Support Petition Filing Offices
Child Support Assistance/Enforcement
TANF Applications
Social Security Disability Insurance
SSI (Supplemental Security Income)
Social Security Retirement Benefits
Expense Reduction
Food Pantries
Food Stamps
Child Care Expense Assistance Applications
General Clothing Provision
School Clothing
WIC Applications/Certification
Debt Management / Budgeting
Housing Counseling
Mortgage Delinquency and Default Counseling
Personal Financial Counseling
Credit Counseling
Bankruptcy Assistance
Financial Management Workshops
Home Management Instruction
Connect2HelpTM Taxonomy Toolbox
10/23/13
SENIOR / OLDER ADULT issues
Common Target Terms:
Older Adults
Older Adult/Aging Issues
Hearing Loss
Visual Impairments
General Resources
Specialized Information and Referral * Older Adult/Aging Issues
Case/Care Management * Older Adults
Senior Centers
Adult Protective Services (for reporting abuse/neglect, including self-neglect)
Food
Congregate Meals
Home Delivered Meals
Meal Vouchers * Older Adults (sometimes available)
Transportation
Senior Ride Programs
Transportation Passes
Disability Related Transportation
Driving Safety Education (including AARP driver safety classes)
Housing
Senior Housing Information and Referral
Nursing Facility Referrals
Long Term Care Options Counseling
Long Term Care Ombudsman Programs
Supportive Housing Expense Assistance
(Such as State Medicaid Waiver program)
Ramps & Home Ac cessib ility
Ramp Construction Services
Undesignated Home Barrier Removal Services
Undesignated Home Barrier Removal Grants / …Loans
Mobility/Communication
Mobility Aids (Wheelchairs, walkers, etc.)
Hearing Augmentation Aids
Speech Aids
Low Vision Aids
Mental & Physical Health & Enrichment
Activities of Daily Life Assessment (required for nursing home placement)
Geriatric Counseling; Geriatric Psychiatry
Senior Hospital Membership Programs
Independent Living Skills Instruction * Older Adults
Medical Equipment/Supplies (includes incontinence supplies)
RSVP (senior volunteering program)
Friendly Visiting
Friendly Telephoning
Senior Centers / Social Clubs/Events * Older Adults
Widow/Widower Support Groups
Connect2HelpTM Taxonomy Toolbox
(Continued)
10/23/13
SENIOR / OLDER ADULT issues (continued)
In-Home Assistance
Personal care and attendant services are usually paid by private or public insurance
(such as Medicaid Waiver). We do not list private, for-profit agencies that provide
these services for fixed fees or insurance reimbursement. Callers should contact
their insurance providers, their local Area on Aging (Specialized Information and
Referral * Older Adults), or directory assistance for commercial listings.
A few nonprofit and faith-based organizations offer light in-home assistance to
eligible persons on a free (usually volunteer-dependent) or sliding-scale basis:
Homemaker Assistance
Yard Work
Errand Running/Shopping Assistance
Home Maintenance and Minor Repair Services
Daily Money Management
Employment / Stipend
Senior Community Service Employment Programs
Foster Grandparent Program
Benefits / Legal Issues
Medicare Information/Counseling (includes the SHIP program)
Social Security Retirement Insurance
Social Security Survivors Insurance
Medicare
State Medicaid Waiver Programs
General Legal Aid * Older Adults
Will Preparation Assistance
Advance Medical Directives (End of life plans)
Pension Benefits Assistance
General Benefits Assistance
Veteran Benefits Assistance
Discount Programs * Older Adults (includes AARP)
Connect2HelpTM Taxonomy Toolbox
10/23/13
HEALTH CARE & INSURANCE issues
Types of Facilities
Community Clinics (#1 resource for uninsured callers in need of low-cost treatment)
Hospitals
Emergency Room Care
Urgent Care Centers (lower cost than ER, and walk-in service)
Mobile Health Care
Veteran Outpatient Clinics
Insurance
Medicaid Applications
Medicaid Information/Counseling
Medicare
Medicare Information/Counseling
State/Local Health Insurance Programs (Health Indiana Plan; Wishard Health Advantage)
State/Local Health Insurance Information/Counseling
Health Insurance Marketplaces
Affordable Care Act Information/Counseling
General Health Insurance Information/Counseling
Expense Assistance (Other Than Insurance)
Medical Care Expense Assistance (with or without condition-specific target term)
Medical Equipment/Supplies
Incidental Medical Expense Assistance (usually with condition-specific target term)
Prescription Expense Assistance
Prescription Drug Patient Assistance Programs
Prescription Drug Discount Cards
Prescription Drugs for Specific Health Conditions (e.g. insulin and prenatal vitamins)
Health Insurance Premium Assistance
Patient Financial Services Offices
Specific Types of Care
**See also Community Clinics for many of the following services**
Dental Care
Emergency Room Care
Eye Care
Family Planning (includes pregnancy testing, contraception, pregnancy counseling,
and abortion services)
Obstetrics/Gynecology (includes low-cost annual exams for women)
Prenatal Care (see also “Obstetrics/Gynecology”)
Sexual Assault Treatment (Centers of Hope)
Sexually Transmitted Disease Treatment
Weight Management
Well Baby Care
(Continued)
Connect2HelpTM Taxonomy Toolbox
10/23/13
HEALTH CARE issues (continued)
Immunizations/Vaccinations
Childhood Immunizations
Adolescent/Adult Immunizations
Flu Vaccines
HPV Immunizations
Travel Immunizations
Medical Records (for immunization history)
Screening, Testing, Exams
Sports Participation Physical Examinations (also known as “School Physicals”)
Employment Physical Examinations (we list low-cost options only; see also “Urgent
Care”)
Child Abuse Medical Evaluations
Elder Abuse Medical Evaluations
Eye Screening
Foot Screening
Hearing Screening (or, if deafness is suspected: Audiological Evaluations)
Hepatitis Testing
Blood Pressure Screening
Diabetes Screening
Sickle Cell Screening
Tuberculosis Screening
Breast Examinations
Mammograms
Pap Tests (for cancer screening only; for full exams, see “Obstetrics/Gynecology”)
Prostatic Specific Antigen Blood Tests (Prostate exams; limited availability)
Colorectal Cancer Detection (Limited availability)
Sexually Transmitted Disease Screening
HIV Testing
Family Planning (for pregnancy testing)
Lead Poisoning Screening
Information/Referral /Education
Medical Information Lines
Physician Referrals
Dental Care Referrals
Disease/Disability Information (with condition-specific target term)
Specialized Information and Referral (with health target term)
Diabetes Management Clinics (does not include treatment services)
Medical Records
General Health Education Programs (often for groups, not individuals)
Miscellaneous
Communicable Disease Control
Medical Respite Facilities/Beds for Homeless People (Marion County only)
Mercy Transportation / Patient/Family Housing (long-distance transport & housing)
Medical Transportation
Personal Health Care Advocate Services
Case/Care Management (with condition-specific target term)
Connect2HelpTM Taxonomy Toolbox
10/23/13
MENTAL HEALTH issues
See also: “Substance Abuse/Addiction Issues”
Intervention, Evaluation & Treatment
Outpatient Mental Health Facilities
[#1 resource; includes all community mental health facilities]
Mental Health Hotlines
Suicide Prevention Hotlines
Helplines/Warmlines
Psychiatric Emergency Room Care
Mental Health Expense Assistance
Mental Health Evaluation
Counseling
General Counseling Services (Includes individual, family, and group counseling)
Adolescent/Youth Counseling
Psychiatric Disorder Counseling
Pastoral Counseling (faith-based)
Bereavement Counseling
(see also Bereaved Child, Bereaved Parent, General Bereavement Support Groups)
Geriatric Counseling
Marriage Counseling
Parent Counseling
Premarital Counseling
Perinatal/Postpartum Depression Counseling
Crime Victim/Witness Counseling
Sexual Assault Counseling
Spouse/Domestic Partner Abuse Counseling
Child Abuse Counseling
Counseling for Children Affected by Domestic Violence
Cultural Transition Counseling
Ex-Offender Counseling
Sex Offender Counseling
Veteran Reintegration Counseling
Gambling Counseling/Treatment
Runaway/Homeless Youth Counseling
Caregiver Counseling
Health Problems Counseling
Disability Related Counseling
Support Groups, Advocac y & Referral
Specialized Information and Referral * Mental Health Issues
General Mental Health Education/Information
Mental Health Related Support Groups
***Other Support Groups
Severe, Persistent Disorders (Referral Generall y Required)
Inpatient Mental Health Facilities
Psychiatric Rehabilitation
Home Based Mental Health Services
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
SUBSTANCE ABUSE / ADDICTION issues
Referrals, Intervention & Expense Assistance
Substance Abuse Hotlines
Specialized Information and Referral * Substance Abuse Issues
Substance Abuse Treatment Expense Assistance
Assessment and Treatment
General Assessment for Substance Abuse (The following taxonomies generally
require this assessment first; start here!)
Comprehensive Outpatient Substance Abuse (also called “IOP/Intensive Outpatient”)
Detoxification
Inpatient Substance Abuse Treatment Facilities
Methadone Maintenance
Suboxone/Subutex Maintenance Treatment
Residential Substance Abuse Treatment Facilities (No private, full-fee facilities listed)
Substance Abuse Counseling
Ongoing Support and Housing
Transitional Residential Substance Abuse Services (also called “Sober Living”)
Case/Care Management * Substance Abusers
Alcohol Dependency Support Groups
Drug Dependency Support Groups
Education and Family Resources
Families/Friends of Drug Abusers Support Groups
Adult Children of Alcoholics Support Groups
Families/Friends of Alcoholics Support Groups
Substance Abuse Education/Prevention
Other Addictions
Gambling Addiction Hotlines
Gambling Addiction Prevention Programs
Gambling Counseling/Treatment
Gambling Support Groups
Sexual/Love Addiction Support Groups
General Addictions/Dependencies Support Groups
Weight Related Support Groups
Codependents Anonymous Support Groups
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
COMPLAINTS
General Consumer Complaints
General Consumer Complaints
General Government Complaints/Ombudsmen
Government Complaints/Ombudsman Offices
Specific Agenc y/Program/Product Complaints
Adult Residential Facility Complaints
Alcoholic Beverages Complaints
Antitrust Complaints (includes “gas price gouging”)
Bank/Savings and Loans Complaints
Body Artist Complaints
Broadcast Interference Complaints
Charitable Organization Complaints
Child Care Complaints
Child Care Expense Assistance Appeals/Complaints
Drug Complaints
Finance Company Complaints
Food Complaints
Food Stamps/SNAP Appeals/Complaints
Funeral Director Complaints
General Relief Appeals/Complaints (complaints about township trustee)
Health Facility Complaints
Home Health Care Complaints
Housing Complaints
Home Sanitation
Insurance Complaints
Judge Complaints
Law Enforcement Complaints
Lawyer Complaints
Medicaid Appeals/Complaints
Mental Health Facility Complaints
Practitioner Complaints
Radio Complaints
Restaurant Complaints
School Complaints
Substance Abuse Service Provider Complaints
TANF Appeals/Complaints
Television Complaints
Utility Company Complaints
WIC Appeals/Complaints
Connect2HelpTM Taxonomy Toolbox
10/23/13
Connect2HelpTM Taxonomy Toolbox
10/23/13
LEGAL issues
Legal Consultation, Representation, and/or Mediation
General Legal Aid (pro-bono/free legal counseling and/or representation, usually for
non-criminal cases only; usually with income guidelines)
Lawyer Referral Services (full-fee lawyers, for those not eligible for pro-bono legal aid)
Legal Information Lines (consultation only, no representation)
General Legal Aid * Mediation (conflict resolution assistance without going to court)
Non-English Speakers and Immigration Issues
General Legal Aid (use “Spanish speaking” filter or look for matchlist note)
Immigration/Naturalization Legal Services
Domestic Violence Legal Issues
Protective/Restraining Orders (assistance in filing orders)
Temporary Restraining Order Filing Office (self-filing, without assistance)
Domestic/Family Violence Legal Services (legal assistance for DV-related court cases)
General Crime Victim Assistance * Domestic Violence Issues (victim support services)
Confidential Address Protection Programs
Crime Notification Services
Crime Victim Accompaniment Services
Disability-Related Legal Issues
Protection and Advocacy for Individuals with Disabilities
Guardianship Assistance
Durable Power of Attorney for Asset Management
Aging, End-of-Life, and Estate -Planning Issues
General Legal Aid * Older Adults
Guardianship Assistance
Advance Medical Directives
Will Preparation Assistance
Pension Benefits Assistance
Employment-Related Legal Issues
Labor and Employment Law
Labor Standards and Practices
Tax Issues
General Legal Aid * Tax Issues
Federal Income Tax Information (Look for phone numbers for “Taxpayer Advocate Service” )
Expungement
Criminal Record Expungement Petition Filing Offices (read *TIP)
General Legal Aid (expungement is NOT a criminal case; it’s a civil case to seal a
criminal record)
Continued.
Connect2HelpTM Taxonomy Toolbox
10/23/13
LEGAL issues (continued)
Legal Information, Self -Filing, Forms, and Other Issues
Court Records
Criminal History Records
Driver License Reinstatement Assistance
Name Change Assistance
Child Support Assistance/Enforcement
Adoption Petition Filing Offices
Probate Petition Filing Offices
Divorce Petition Filing Offices
Marriage Licenses
Legal Information Lines
Special Libraries * Legal Issues
Courts
State Trial Courts (includes county-wide criminal and civil courts, juvenile courts,
family courts, and small claims courts)
State Tax Court
Federal Courts
Legal System Complaints
Law Enforcement Complaints
Lawyer Complaints
Judge Complaints (ethics violations only)
Connect2HelpTM Taxonomy Toolbox
10/23/13