Project Title Charlotte Small Business Development and Capital Investment for Low Income Citizens Project Aims This project has four distinct aims. They are to: 1. Assess the needs of current and prospective small business owners in low income areas of Charlotte; 2. Offer training in small business protocols and capital investment for low income areas of Charlotte; 3. Help prospective business owners find capital needed to start their business; 4. Expand our network and influence to help develop business throughout the greater Charlotte area Project Background Majority of small businesses that fail, do so because of lack of planning and knowledge to succeed. Our firm is established in financial services and provides services to low income areas of Charlotte. We provide them training and financial services for free or connect them with affordable services, in order to ensure their future success in Charlotte. Our project will be to expand the number of small businesses and prospective small business owners we serve. Project Rationale Charlotte has a significant low income population that consists of skilled workers whose industries have left the area. Through local advertising we plan to reach these people as well as other potential small business owners and provide them with the need opportunities for training to start their own business. By performing research of the specific market of the charlotte area we will facilitate those needs for business growth to the potential business owner. Our program will specifically target low income areas of Charlotte, however everyone benefits from a Project Methodology and Timeline This project will be completed in four phases. The phases are: 1. 2. 3. 4. Assessing needs of current and future business owners in Charlotte Acquiring the personnel and assets necessary to meet our clients’ needs Establish new partnerships with other firms in Charlotte who provide similar services to ours Marketing to proper market segment, and providing the services to our new clients During Phase One (April-June 2012), the project team will meet regularly to assess the current state of businesses in Charlotte. We will do this using our assets already in place and our combined 60 years of business experience in Charlotte. We will determine whether the most benefit will be achieved through education of prospective and current business owners, networking, or assistance in capital investment, business law. 1 During Phase Two (July 2012 – October 2012) the project team will look into acquiring the services of subject matter experts in the areas we want to focus on the most. We will look into possibly hiring the following experts: 1. Business Attorneys 2. Social Media in Business Experts 3. Market Forecasting Experts 4. Project Managers Some of the experts which we will ask to speak will be able to offer time as part of their occupational pro bono hours that they are required to complete. The other subject matter experts that we will be utilizing we will be supplying an honorarium for their time. Phase Three (July 2012 – October 2012) will be conducted simultaneously with phase two. We will partner with area companies and educational facilities that provide similar services in order to provide the most benefit to Charlotte businesses as possible. We will exchange our experts and the assets we have with the other facilities in order to maximize efficiency. If another company is already providing a service, we will utilize them instead of saturating the market by providing the same service in the same area. Phase Four (November 2012 – March 2013). The quantitative data will be analyzed using Survey Monkey for surveys and SPSS for focus groups (if necessary). The qualitative data will be analyzed using Nvivo software. Project Team and Team Management Ms. Pamela Richardson-Nowak (Project Leader) Brief Bio – related to project Terre Lucas – BEST Coordinator Brief Bio – related to project Dr. Sarah Minslow Sarah Minslow graduated with her PhD in English from the University of Newcastle in Australia in 2010. She worked in the Centre for Teaching and Learning as the Teaching and Learning Grants and Awards Officer for two years. While there, Dr. Minslow led a project team at the University of Newcastle to create support resources for first generation students. Her team held focus groups and conducted online surveys with first generation students to assess what they wanted their external support networks to know about their university experience and how they need to be supported. The team, led by Dr. Minslow, created a zip card of information and an enrolment day session for friends and family for first generation students. Dr. Minslow will provide advice on the methodology of this project, which will borrow from the previously completed one. She will help design the surveys, hold focus groups, and analyze the data. 2 Budget Item Amount Research Assistant Catering Gift Cards Survey Development Nvivo data analysis Resource Development Costs Dissemination costs Conference Attendance On-costs In-kind Justification 3