HIGH PERFORMANCE
MANAGEMENT CONFERENCE
PROJECT MANAGEMENT
What is a Project?
A temporary
endeavor undertaken
to create a unique
product, service, or
result.
Source: Project Management Institute (PMI).
What is a Project?
• Temporary
– Has a definite beginning and ending point
• Unique
– Is not routine; the product or service is distinguishable in
some way from other similar products or services
• Team
– Is accomplished by a team of people assembled for the
duration of project who don’t usually work together
New Prescription
Drug
Building Home,
Road, etc.
Staging Concert or
Musical
Implementing New
Process or Software
Growing Profession
2010 to 2020
• Aerospace & Defense
• Construction &
Engineering
• Financial Services
• Information Technology
• Pharmaceuticals
• Telecommunications
• Utilities
• Web/Internet/Software
•
•
•
•
•
•
•
•
Business Services
Healthcare
Manufacturing
Construction &
Engineering
Financial Services
Information Technology
Utilities
Oil & Gas
Almost 6.2
million U.S. jobs
by 2020
+12%
Prior to 2010
What is
Project
Management?
Project Management…
The application of knowledge, skills, and techniques to execute
projects effectively and efficiently.
Technical Management
Change Management
People Management
Project Management Requires…
All the skills of a High Performing Leader to
complete tasks.
Technical Tasks
Team Tasks
Organizational Tasks
• Evaluate scope and
requirements
• Assemble and motivate
a project team
• Identify and set
expectations with
stakeholders
• Manage issues and risks
• Create and maintain a
project plan
• Create and manage a
project budget
• Identify and lead
change efforts
• Communicate internally
and externally
Technical
Management
Initiating
• Define scope and
timeline of project
• Set goals
• Define necessary
resources/team
• Identify success
criteria
Initiating
Planning
Executing
Controlling
Closing
Technical
Management
Planning
•
•
•
•
Assemble the
team
Determine roles
and
responsibilities
Schedule tasks
Identify internal
and external
stakeholders
Initiating
Planning
Executing
Controlling
Closing
Technical
Management
Executing
•
•
Track progress
against plan
Manage the
project constraints
of quality, time,
and cost
Initiating
Planning
Executing
Controlling
Closing
Technical
Management
Controlling
• Monitor issues and
risks
• Manage schedule
and budget
• Prevent scope
creep
Initiating
Planning
Executing
Controlling
Closing
Technical
Management
Closing
• Assure proper
implementation
and closure
• Promote
continuous learning
• Identify best
practices
Initiating
Planning
Executing
Controlling
Closing
Best Practices of
Technical
Management
•
Don’t underestimate
the importance of
planning
•
Manage the
constraints
Spend 25% – 35% in the beginning,
Planning
Source: Project Management Institute (PMI).
Pick Any Two…
Time/
Schedule
Quality
Cost
Pick Any Two…
Faster
+
Better
=
More Expensive
Faster
+
Cheaper
=
Lower Quality
Better
+
Cheaper
=
More Time
“
You can make some people happy,
all of the time, or all of the people
happy some of the time, but you
can't make all the people happy,
all the time.
”
Jim Kouzes, co-author of The Leadership Challenge.
Best Practices of
Team
Management
•
Don’t underestimate
the importance of
building trust
•
Manage team
performance
Trust Improves Performance
•
•
•
•
•
•
•
•
•
Be honest
Take responsibility
Admit mistakes
Acknowledge weaknesses
Follow through
Be fair
Ask for help
Tap into others’ expertise
Be unguarded and genuine
High Trust
↑ 276%
Source: Building the High-Trust Organization by
Pamela S Shockley-Zalabak, Sherwyn
Morreale, Michael Hackman
“
If you don’t believe in the
messenger, you won’t
believe the message.
”
Jim Kouzes, co-author of The Leadership Challenge.
Team Performance
High
Team Performance
PROJECT COMPLETION
Low
Time
2
Expected Team Performance
High
Performance
DEADLINE
Low
Time
2
Actual Team Performance
High
Performance
DEADLINE
Low
Time
2
Team Performance
High
DEADLINE
Team Performance
50% Complete
Low
Time
2
Best Practices of
Organizational
Management
•
Don’t underestimate
the need to
communicate
•
Manage the change
AND the project
Communication is Key
• Create communication
plans
• Communicate more
frequently
• Communicate with more
people
• Tailor communications to
different stakeholder
groups
1 in 5 Projects is
Unsuccessful Due
to Ineffective
Communication
Unsuccessful
Projects
Successful
Projects
©2013 Project Management Institute, Inc. The Essential Role of
Communications, May 2013.
Manage the Change!
UNMANAGED CHANGE
End
Functional
Start
Dysfunctional
Dysfunctional
Time to Adapt
MANAGED CHANGE
End
Functional
Start
Dysfunctional
Dysfunctional
Time to Adapt
Skills for the Future
• Virtual teams – managing
across distances
• Global teams –
communicating with different
cultures / languages
• Business and strategy –
aligning projects with
strategy
Application Activity
• Let’s look at the Project
Management Planner