12 Functions of Food
Service
Menu Planning

Select food & beverages that will
meet customers needs and make a
profit
Production
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Make food & beverages
Make sure food is ready when
needed & looks attractive
Avoid waste
Retain nutrients
Ensure that food is safe and
wholesome
Service

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Serve food to customers
Make sure servers are trained in the
style of service the business uses
Make sure that servers and
employees practice good customer
service
Purchasing & Receiving

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Buy the right quality & quantity of food at
the best price
Make sure food & supplies arrive when
needed
Make sure food is stored properly once
received
Establish good relationships with reliable
suppliers
Inventory
Food Safety & Sanitation

Make sure that procedures are
followed to ensure that all food &
beverage products are safe to eat
Management

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Oversees all functions of the
business
Develop marketing plans
Advertise
Sell the food & beverage services
Human Resources

Manage all employee issues,
including pay, benefits, hiring,
firing & training
Accounting

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Keep track of all the money that
flows into and out of the business
Monitor costs
If costs are running too high, let
management know so costs can be
controlled
Security

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Make sure the workplace is safe
and meets all government safety
requirements
Make sure that plans are in place
in case of emergencies
Safety & Emergency
Procedures


Make sure the workplace is safe
and meets all government safety
requirements
Make sure that plans are in
place in case of emergencies
Engineering & Maintenance

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Make sure that all equipment,
plumbing, electricity and building
facilities are working properly
Make sure building, furniture, floors
and all public areas are clean