MSc. in Communications Software Management

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Godfrey Tan Jee Shing MSc

Nationality Singaporean

Highest Degree Masters of Science

Languages

Address

Telephone

English, Chinese & Basic Malay

2B Hong San Walk, #04-06, Palm Gardens, Singapore 689048

+65-98320744

Email godfrey_tan2001@yahoo.com

Professional Profile

Highly experienced Senior Manager/Technical Consultant with over 20 years in the communications.

Proven achievement in sales and product management / marketing and training.

Good communication and presentation skills.

Possess leadership and senior management skills.

Possess rare, wide-ranging experience and technical knowledge for IP, SS7 and analytics software in the networking industry.

Vast international/regional exposure and client-base in the telecoms industry across APAC.

Proven achievement to negotiate at CxO level.

Possess dual Masters of Science degrees with extensive training in technical and non-technical fields.

IEEE member and GSM Association account holder

Career Highlights

Saved a project for Verint in crisis in a very short time with newly acquired knowledge of ADSL.

 Designed Singapore’s Mobile Number Portability network and proposed associated IP & SS7 protocols.

First in Cisco APAC, to file a patent application for new method of soft-handoff between WLAN and mobile wireless networks for data access using SIM authentication (CPOL 186891).

Given Cisco’s Technology Leadership Program Award for outstanding contribution in 2002 for routing.

Only APAC engineer to contribute in Cisco’s Technology Leadership Program for GSM IP-RAN optimisation product development (MWR1900).

SS7-over-IP presentation video recorded in front of a live audience during Cisco Days marketing event at

Raffles City Convention Hall (2003). Also presented Sigtran to Vietnam’s Telecom Symposium (2004).

Developed financial model showing the CAPEX/OPEX benefits of deploying SS7oIP.

Recognised for technical contributions through significant financial awards in Cisco.

Secured data-clearing, analytics for roaming usage and fraud detection for Syniverse Technologies.

Successfully negotiated and secured major deals for Cisco and Syniverse Technologies.

Contributed technically to Lucent winning AAPT and OneTel contracts.

Published technical white paper for 3G Mobile Systems magazine.

Successfully negotiated and won the Ministry of Education, Singapore contract for exam registration by phone.

Successfully designed and implemented NetExpert network management software with analytics for fault management for TelecomAsia, Thailand and Bayantel, Philippines which are still in use today.

Technical Competencies

Project management and team leadership.

Cisco IOS configuration for Routing, Switching, GGSN, PDSN, Content Billing and Usage Analytics and

SS7-over-IP.

Knowledge in BGP, OSPF, Ethernet and network management.

Knowledge in IEEE 802.1x, DNS, DHCP, NAT, HTTP, Radius, VPN, SDH/PDH, DWDM, etc technologies.

Roaming settlement (Data Clearing) and billing and analytics for roaming and fraud.

VoIP, IMS Softswitch, SS7 signalling & VAS, Inter-standard CDMA and GSM/3GPP roaming software.

MMS and SMS Inter-working for inter-carrier connectivity.

Inter-carrier roaming over CRX/GRX/IPX for voice and mobile data.

CDMA/GSM/3GPP/ITU-T and IEEE 802.1x air interface technologies.

Curriculum Vitae Confidential 1

Godfrey Tan Jee Shing MSc

UNIX SVR4 & Solaris administration, C-language, basic SQL, html, javascript & CSS programming.

Curriculum Vitae Confidential 2

Godfrey Tan Jee Shing MSc

Employment History

Tru Pte Ltd (July 5, 2010 ~ Oct 4, 2011) – Technical Manager, GSM/3G

Provide technical consultancy for Tru’s MVNO implementation with mobile operators. Tru provides roaming at local rate services in launch countries with software based IP and SS7 technologies.

Experiences

Engage with mobile operators to integrate both networks for Truphone Local Anywhere service.

 Involved in Tru’s SMSC RFP evaluation and selection.

 Involved in Tru’s core IP & SS7 network elements and software RFP evaluation and selection.

Engage in mobile number portability and IP & SS7 network integration tests with porting analytics.

Engaged with CSL, HK and Optus, Australia during implementation and country rollout.

Engaged with China Unicom; TATA, India; Digi, Malaysia for 3G & IP network design.

Involved with network engineering in London and Portugal for TruWorld product definition and TSAN rollout.

 Involved in Blackberry and Tru’s IP Interconnect implementation.

 Provide support for Tru’s data-centre setup for core 3G mobile infrastructure and international VoIP links.

SingTel (Nov 12, 2009 ~ June 6, 2010) – Technical Solution Consultant

Provide technical solution consultancy on a wide range of SingTel products and services which encompasses

Mobile Wireless, International & Domestic IP services, SIP Trunking, Managed Security, Satellite,

Blackberry and Microsoft Exchange, et al to support Solution and Account Managers.

Experiences

Engage with a government body for SMS and/or USSD services for nationwide broadcast.

Engage with a local bank for managed security services.

Engage with a customer for Blackberry infrastructure with active-standby architecture.

Provide RFI responses for SIP trunking and international IP services.

Headhunted by Tru Pte Ltd.

Roamware (Jun 23, 2008 ~ Nov 30, 2008) – Technical Account Manager, APAC

Provide pre-sales and post-sales technical consultancy, project implementation management and account management for software based SS7-VAS to mobile operators in APAC.

Experiences

Project managed software implementation of Short Codes, Smart Call Assistant and Prepaid Local

Number for inbound roamers in VMS, Vietnam.

Successfully proposed USSD Content Push to inbound roamers to Starhub.

 Left because of Roamware’s financial difficulties.

Verint Systems (Sep 3, 2007 ~ Mar 31, 2008) - Senior Manager

Provide post-sales implementation support, team management (4 direct reports), technical consulting and maintenance support for software based legal intercept analytics for Singapore government.

Experiences

Saved a Verint project in crisis in a very short time with newly acquired knowledge of customer’s ATM &

IP ADSL network by identifying the links that carries bi-directional traffic, otherwise, implementation

 would fail (Dec 4, 2007).

Provided technical and financial analysis for customer retention activities during this crisis.

Left because of job expectations mismatch.

Syniverse Technologies (Jan 13, 2006 ~ Mar 8, 2007) – Manager (Regional), Technical Consulting

Provide pre-sales and post-sales consultancy to operators in the South Asia Pacific and Pacific Islands for

Data-Clearing and EDT; inter-standard roaming; signalling conversion (SCCP Gateway); number portability; mobile data; ENUM; Operator ID for CDMA SMS outbound roamers; GRX/CRX/IPX interconnect; analytics for roaming usage and fraud detection; implementation support and guidance; advise account manager on pricing options; track network outage and resolutions. Left because of Syniverse financial difficulties.

Curriculum Vitae Confidential 3

Godfrey Tan Jee Shing MSc

Experiences

Mobile Number Portability o Designed IP/MPLS network and number portability SS7 design for Singapore’s number portability initiative and winning the contract from inception to product launch which includes porting analytics software. o Provide competitive analysis and demand generation in preparation for product launch worldwide starting from Malaysia and Singapore. Recent win in India (2009). o Advised Malaysia’s MCMC and operators on implementation, network architecture and signalling.

Data Clearing o Provided pre-sales engagement to win contract with True Move (Thailand) over from MACH. Key win feature was real-time reporting and graphical generation. o Provided pre-sales engagement to AIS (Thailand), Smart (Philippines), Globe (Philippines) and

CURE (Philippines). o Supported AP POP set-up initiative in Singapore.

Signalling and IP Networks o Represented Syniverse at GSMA IMS, Open Connectivity and IPX forums in Singapore (2006). o Participated in TATA’s UniRoam (ITU to ANSI) inter-standard roaming implementation and tests. o Resolved crisis situations for S-Telecom’s network outage and operators to re-route traffic during the

Taiwan undersea quake (2006). o Designed Bakrie Telecom’s Sigtran, CRX and EDT network.

Cisco Systems (USA) Pte Ltd (Apr 2000 ~ Dec 28, 2005) - Consulting Systems Engineer (Regional) – SP

AP Wireless, Singapore

Responsible for pre-sales engagements of IP Transfer Point (ITP); IP/GSM RAN Aggregation; Cisco Mobile

Exchange (CMX, CSG/SSG) for content billing and usage analytics; PDSN/GGSN IP packet gateways for

GSM and CDMA networks; Public Wireless LAN; Class 4 VoIP; account planning, solution design, customer presentations, RFP responses, training, competitive analysis and troubleshooting expertise for post-sales field deployments. Provide IP/MPLS and Ethernet solution design for telecom and enterprise core networks.

Experiences

Successfully completed a POC trial in Smartone, HK leading to winning the SS7oIP contract.

 Successfully troubleshoot a problem with Telkomsel’s Commverse SMSC connection to ITP leading to several more sales (2004) during a scheduled presentation to the CTO.

Successfully completed a POC trial with Xener VoIP Softswitch at PT. Telkom, RISTI, Bandung,

Indonesia.

Worked closely with LogicaCMG, eServGlobal, et al for sigtran based solutions during pre-sales phase.

Participated in several design review meetings with Indosat, Indonesia (Jul 2003) to win the Sigtran contract against competitors e.g. Huawei, with X.25oIP and IP/MPLS core.

Designed Sigtran and IP/MPLS core network for Excelcomindo, Indonesia, (Aug 2003).

Presented Sigtran and ITP to Sri Lankan mobile operators, Vietnam Telecom Symposium and during

Cisco Days with live video recording at Raffles Hotel auditorium.

Provided design for content billing (CSG) in Cisco 7600 to win the Starhub contract.

Trained Datacraft in ITP, SS7 and Sigtran with 3.5 days hands-on course.

Taught content billing concept and Content Billing Engine (CSG) to Siemens, Singapore.

Taught customer engineers in PDSN technology in Solan, Himachal Pradash, India in 3 days course.

Provided Radius training for Cisco internal.

Lucent Technologies Pte Ltd (Jun 1997 ~ Mar 2000) - Technical Consultant (Regional), Network Planning

& Design – Mobile Wireless

Provide pre-sales and post-sales design and implementation plan for CDMA and GSM networks roll-outs. In addition, develop technical white papers and training materials for Bell-Labs.

Experiences

CDMA, GSM, SDH/PDH, DWDM, IP & Network Management o Designed an integrated voice, data, SS7 & IP network for AAPT’s CDMA RFP, Australia. Won the

US$400M contract over 3 years (Feb 15, 2000).

Curriculum Vitae Confidential 4

Godfrey Tan Jee Shing MSc o Designed IP network for OneTel’s, Australia GSM RFP. Won the US$500M contract. o Project managed the timely delivery of equipment and interface with customer for regular milestone updates for AAPT network deployment. o Designed SDH/PDH network for Hutchison Telecom, Australia’s fixed wireless CDMA RFP. o Designed GSM network for JT Mobile, India and CDMA network for CAT, Thailand.

Training and Publication o Published internal paper entitled 3G Mobile Systems. o Produced training package on access technology for AriaWest, Indonesia.

SoftLabs Pte Ltd (Aug 1994 ~ May 1997) - Project Manager, Network Integration

Provide post-sales project management, customer interface and training for on-site implementation of IP networks and network management software and fault management analytics.

Experiences

Periphonics Interactive Voice Response System o Ministry of Education o CitiBank Asia Pacific Technology Services

Designed IP Network for Trisilco-Folec Malaysia Sdn Bhd

NetExpert Switch Network Management o International Communications Corporation, Philippines o TelecomAsia, Public Co. Ltd. Thailand

Solaris and Informix RDBMS system administration

Tandem Computers Singapore (Mar 1993 ~ Aug 1994) - Support Engineer

Provide implementation, training and pre-sales consultancy to local and regional clients.

Experiences

IP Network using UB Networks Dragon Switch and AccessOne Hub o Government Savings Bank o Singapore Telecoms X.400 service

 Implemented Lotus Notes in Singapore for UB’s worldwide communications network.

Designed IP network for Royal Malaysian Air Force and University of Malaya in Sarawak.

 Trained Proctor and Gamble, Thailand on UB’s NetDirector NM software.

Qualifications

1993 - MSc. in Communications Software Management.- University of Essex

1992 - Postgraduate Diploma in Telecommunications Software - ICIS

1988 - MSc. in Engineering Science - University of Mississippi

1985 - BSc. in Electrical Engineering - University of Mississippi

1981 - Singapore-Cambridge GCE ‘A’ Levels - National Junior College

Awards

Sep 2002 - TLP Award for Outstanding Performance – Cisco Systems, Inc

Training and Certification

Jul 2008 - SS7 VAS - Roamware

Dec 5~8, 2006 - Analyzer - Syniverse Technologies

Jun 2005 - PDSN & HA Configuration - Cisco Systems, Inc.

Mar 2005 - Public Wireless LAN - Amsterdam, Cisco Systems, Inc

Sep 2004 - CSG Configuration - Cisco Systems, Inc.

Jul 2004 - CMX Configuration - Cisco Systems, Inc.

Mar 2004 - GGSN Configuration - Cisco Systems

Feb 2004 - The Executive Conversation - Executive Conversation Inc

Aug 2003 - Financial Analysis - Michael Woatich

Oct 2003 - Sales Strategy and Team Account Planning - Holden Associates

Curriculum Vitae Confidential 5

Godfrey Tan Jee Shing MSc

Jul 2003 - Advanced Consultative Selling Skills - Rogen

Jul 2002 - Presentation Excellence - Rogen

Oct 2002 - MGX ATM Enhance Switching Course - Global Knowledge

Sep 2002 - IP Transfer Point (SS7oIP) Expertise - Cisco

Jun 2002 - PGW220 Softswitch/H.323 - Cisco

May 2002 - MGX ATM Concentrator Course - Global Knowledge

Jan 2002 - Building Scalable Cisco Networks (BSCN) - Global Knowledge

Nov 2000 - Interconnecting Cisco Networked Devices (ICND) - Training - Partners

Jun 2000 - GNET01 – OMC - G Operations (GSM) - HK, Motorola

Aug 1999 - LTD312LE: Signalling System No. 7 - Lucent Technologies (LPC)

Sep 1998 - Understanding CDMA - Lucent Technologies

Jun 1998 - 5ESS - 2000 Switch MSC System Introduction - Lucent Technologies

Apr 1998 - GSM System Introduction - Lucent Technologies

Nov 1997 - ATM Technology and Applications - Lucent Technologies (LPC)

Nov 1997 - Basic Traffic Theory and Trunk Engineering - Lucent Technologies

Nov 1997 - SDH/SONET - Lucent Technologies (LPC)

Nov 1997 - 5ESS - 2000 Switch Characteristics and Applications - Lucent Technologies

Apr 1997 - HP OEMF/FMP Administrator’s Training - Hewlett - Packard SNO.

Aug 1994 - NetExpert Rule Development - Objective Systems Integrators Inc, USA.

Aug 1994 - Unix SVR4 Administration - Tandem Computers

Jun 1993 - Relational Database Design - Tandem Computers

Jan 1994 - New Hire/Product Sales - Ungermann - Bass Plc, Australia

Jan 1992 - C Language; UNIX; Software Development; Project Management; Telecom Technologies; et al. -

Information Communications Institute of Singapore

May 1991 - Design for Engineering Experiment - Electronics Industries Training Centre

Mar 1991 - Statistical Quality Control - Hewlett - Packard

Other Trainings

Feb 2004 - The Executive Conversation - Executive Conversation Inc

Aug 2003 - Financial Analysis - Michael Woatich

Oct 2003 - Sales Strategy and Team Account Planning - Holden Associates

Jul 2003 - Advanced Consultative Selling Skills - Rogen

Jul 2002 - Presentation Excellence – Rogen

Curriculum Vitae Confidential 6

Godfrey Tan Jee Shing MSc

Appendix – Project Management Credentials

MSc. in Communications Software Management – Software development and project management

Lucent Technologies Pte Ltd (Jun 1997 ~ Mar 2000) - Technical Consultant (Regional), Network Planning

& Design – Mobile Wireless

AAPT CDMA Network Deployment o Designed an integrated voice, data, SS7 and transmission network for AAPT’s CDMA RFP,

Australia. Won the US$400M contract over 3 years (Feb 15, 2000). Project managed the timely delivery of equipment and interface with customer for regular milestone updates for AAPT network deployment.

SoftLabs Pte Ltd - Project Manager, Network Integration

Periphonics Interactive Voice Response System o Ministry of Education (Nov 1996 ~ Feb 1997) managing two developers for:

­ General enquiries and results of postings for Pre-U1 and joint admissions (Nov 1996 ~ Dec 1996).

Project cost S$30,000 excluding equipment and software.

­ Exam registration by phone (Jan 1997 ~ Feb 1997). Project cost S$27,000 excluding equipment and software. o CitiBank Asia Pacific Technology Services (Nov 1996 ~ Feb 1997) costing S$30,000 managing two developers.

IP Network for Trisilco-Folec Malaysia Sdn Bhd (Oct 1996 ~ Jan 1997) o Project cost S$60,000. o Design and install LAN networks with 3COM hubs in two campus wide buildings and an FDDI network with Cisco 4500 routers using TCP/IP and SPX/IPX. o Project manage the installation of CAT5 UTP cable, HP LS NetServer, Novell 4.1, Groupwise 4, equipment racks, UPS and power cables, etc.

NetExpert Switch Network Management o International Communications Corporation, Philippines (Nov 1995 ~ Apr 1996)

­ Project cost US$4,000,000 managing ten developers and three customer engineers over 6 months in Ortegas, Philippines.

­ Network manage Nortel DMS 100/200/300, Alcatel 1000S12 switches, and, Nortel, Fujitsu fiber transmission equipment. Related equipment includes Sun SparcServer 1000/2000 with Oracle

7.1 RDBMS and Sparc 5 workstations. Also assisted in connecting to switches and fiber equipment using BayNetworks routers.

­ Conducted NetExpert rule development training to customer. o TelecomAsia, Public Co. Ltd. Thailand (Dec 1994 ~ Oct 1995)

­ Project cost of US$3,000,000 managing four developers and three customer engineers over 11 months in Bangkok, Thailand.

­ Network manage AT&T 5ESS, NEC NEAX61E and Siemens EWSD switches. Related equipment includes Sun SparcServer 1000/2000 with Informix 5.0 RDBMS and Sparc 5/20 workstations.

­ Designed network with Cisco 2500 routers with Interprise software for protocol translation between X.25 and TCP/IP and vice versa. Also assisted in connecting to switches over X.25.

­ Conducted NetExpert rule development training to customer.

Tandem Computers Singapore - IP Network o Government Savings Bank, Thailand with UB’s AccessOne Hub with 1 Supervisor card, 1 FDDI and

3 Ethernet modules over FDDI. o Singapore Telecoms X.400 service using Tandem SS20 UNIX server, OST X.25 PAD, HP 10BaseT hubs, AT&T structured cabling, Motorola’s modem pools and OSIware’s X.400/X.50 software.

 Lotus Notes in Singapore for UB’s worldwide communications network.

Curriculum Vitae Confidential 7

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