Information & Insights Group Wellness in the Workplace National Survey Results Prepared for: Oxford Health Plans, Inc. January 2001 1 Table of Contents Page Introduction 4 Methodology 4 Summary of Key Findings 5 Detailed Findings I. Signs of Job-Related Stress 8 II. Job Demands Take Away From Personal Time 9 III. Workplace Safety Measures vs. Risk 10 IV. Loss of Work Productivity Due to Illness 11 V. Workplace Pain or Discomfort 12 VI. Physical Disorders Brought on by the Workplace 13 VII. Employer Pressure in Medical Situations 14 VIII. Paid Personal Time to Go to the Doctor 15 IX. TAD or Modified Work Duties After an Illness or Injury 16 X. Healthy Eating in the Workplace 17 XI. Drinking After Working Hours 18 XII. Companies Encouraging Their Workers to Exercise 19 XIII. Use of Unconventional Methods for Managing Employee Stress 20 2 Table of Contents (continued) Page XIV. Work Schedule Flexibility 21 XV. Being Valued in the Workplace 22 XVI. Workplace Experiences: Men vs. Women 23 XVII. Workplace Experiences: Older vs. Younger Workers 29 XIII. Workplace Experiences: High Salary vs. Low Salary Workers XIV. Workplace Experiences: Blue Collar vs. White Collar Workers 35 49 Appendix Reliability of Survey Percentages 57 Sampling Tolerances When Comparing Two Samples 58 Personal Demographics of Samples 59 Employment Demographics of Samples 61 3 Introduction In late August 2000, Oxford Health Plans, Inc., sponsored a nationwide survey. The goal of the survey was to determine how the modern-day work environment affects the health and quality of the lives of American workers. A related objective was to assess how the work environment supports employees’ wellness efforts. Survey results were independently collected and tabulated through Central Marketing, Inc., of New York City. Magnet Communications of New York City, an agency working with Oxford Health Plans, had the responsibility of analyzing and articulating those results, which are the subject of this report. Methodology Results of this national study were obtained by contacting 632 working adults who consider themselves the head of their household. The working sample of 632 respondents was designed to ensure proper representation of telephone households by region and by metropolitan and nonmetropolitan areas. Interviews, which were conducted from August 17 through September 1, 2000, were administered by professionally-trained staff using the CATI (Computer Assisted Telephone Interview) system. The average interview was 15 minutes in length. Phone numbers were dialed electronically in a randomized sequence. For sample reliability information, refer to the Appendix of this report. 4 Summary of Key Findings Survey results suggest that a significant proportion of the American workforce feels disenfranchised and is working under circumstances that are less than healthy. • • • • Close to one in five American workers (18 percent) report company management doesn’t care about them. Close to one in five American workers (18 percent) report being too busy at work to take vacation time owed. One in five American workers (21 percent) report missing family events due to work, a problem more men (24 percent) face than women (17 percent). Close to one in five American workers (17 percent) report loss of sleep due to work, a condition that afflicts younger workers (23 percent) far more often than older workers (11 percent), who, in general, appear to be more adept at handling the pressures and demands of the workplace. Similar numbers of American workers also report having employers who make it difficult for them to attend medical appointments or to take care of medical emergencies. • • • Close to one in five American workers (17 percent) report management policies make it difficult for them to take time off or to leave work in emergency situations. Close to one in five American workers (19 percent) report the need to show up for work even if ill or injured. Close to one in five American workers (17 percent) report not feeling free to attend medical appointments during working hours, and when they do, two out of five (41 percent) report a loss in pay, which is even more typical (50 percent) for those on the lower-end of the pay scale. A significant minority of blue collar workers report working conditions that cause them to feel some physical pain or discomfort. • Overall, one-third of American workers (33 percent) report that, by the end of the workday, they experience some form of physical pain or discomfort one or more times per week, an occurrence more familiar to blue collar workers(46 percent) than to white collar workers (32 percent). – Reports of high risk of personal injury on the job are three-and-a-half times higher among blue collar workers (33 percent) than among white collar workers (9 percent). 5 Summary of Key Findings (continued) Organizations are apparently trying to improve the quality of employee well-being in terms of compensatory time options. • • One in two American workers (55 percent) report that, if ill or injured, they have the option of returning to work under what is known as TAD (Transitional Alternative Duty). One in two American workers (48 percent) report they have the option of working flex time. In addition: • • • One in four American workers (29 percent) report the offer of healthy foods in the workplace. Close to one in five American workers (18 percent) report an on-premise work-out or exercise facility at their place of employment. One in ten American workers (13 percent) report a room reserved in their company for employees who feel the need to meditate during working hours. 6 Detailed Findings A third of American workers describe their workday as non-stop. I. Signs of Job-Related Stress: Total Workers • • • • One in three American workers report having no down time at work; the same number report they generally work and eat lunch at the same time. One in three American workers report never leaving the building during the workday. One in five American workers report working in a job that is making them feel old beyond their years. Close to one in five American workers report losing sleep at night because of work. Accurately Describes 34% Once I'm at work , I have no down time I generally work and eat lunch at the same time 32% From the time I arrive at work until I leave to go home, I never leave the building 32% My job mak es me feel older than I am My work often causes me to lose sleep at night 19% 17% 8 About a fifth of American workers say work is so busy they have to forego vacations. II. Job Demands Take Away From Personal Time: Total Workers • • • One in three American workers report that family and friends think they are workaholics. One in five American workers report missing personal family activities due to work. Close to one in five American workers report being too busy at work to take vacation time owed. Accurately Describes 32% My family and friends think I'm a work aholic I often miss personal family activities due to my job 21% I am unable to use up my vacation time due to demands at work My company's management only promotes people who are in the habit of work ing late 18% 14% 9 The majority of American workers credit their companies with good safety measures. III. Workplace Safety Measures vs. Risk: Total Workers • Three in four American workers report that safety measures in their company are “extremely/very good,” yet for nearly one in five American workers, the risk of personal injury on the job is “extremely/very high.” Rated Extremely/Very Good: Top Two Boxes Safety measures tak en by employer to minimize risk of injury are extremely/very good My risk of personal injury while on the job is extremely/very high 75% 16% 10 One in ten American workers’ job performance is affected by health problems. IV. Loss of Work Productivity Due to Illness: Total Workers • • One in ten American workers report the loss of ten or more work days per year due to a personal health condition or the health condition of a family member. Close to one in ten American workers report that their job performance is restricted by poor health or a disability at least one day a week. Accurately Describes I miss ten or more work days a year due to a health condition of mine, my children, my companion, or one or both of my parents At least one day a week , my ability to perform my job fully is restricted due to my personal health or disability condition 10% 7% 11 A third of American workers suffer physical discomfort due to working conditions. V. Those Who Suffer With Workplace Pain or Discomfort: Total Workers • One in three American workers report that, at least once a week, they are in physical pain or discomfort because of their working conditions. – For 15 percent of American workers, pain or discomfort during working hours occurs three or more times a week. Experience Some Form of Physical Pain or Discomfort by the End of the Workday One or more times a week Three or more times a week 33% 15% 12 Exhaustion is a common complaint of American workers. VI. Those Who Suffer Physical Disorders Brought on by the Workplace: Total Workers • • • Six in ten American workers report that, at least one or more times a week, they end their workday feeling drained. One in two American workers report that, at least one or more times a week, they end their workday feeling sluggish. To a lesser extent: – two in five American workers report having eye strain and eye fatigue – one in three American workers report having foot pain from standing most of the day – one in four American workers report having back pain – one in four American workers report having headaches – one in four American workers report having leg cramps and soreness Experience One or More Times a Week 60% Feel drained 49% Feel sluggish 41% Eyes feel strained and tired 33% Feet ache from having to stand most of the day 28% Have a back ache 27% Have a headache 25% Legs hurt or cramp from having to stand all day Have muscle strain 23% Hands and wrists are sore and cramped 23% Stomach in k nots 14% 13 A fifth of American workers feel restricted by their job when they have to attend to medical problems. VII. Employer Pressures in Medical Situations: Total Workers • • • • Close to one in five American workers report that company policies make it difficult for them and their co-workers to take time off from work to attend medical appointments. Close to one in five American workers report that their company policies make it difficult for them and their co-workers to leave work in an emergency situation. One in ten American workers report that their company policies make it difficult for them and their co-workers to return to work after work-related injuries or illnesses. Close to one in five American workers report the need to show up for work even if ill or injured. Accurately Describes The corporate culture at my company is such that you feel you have to attend work even when you're injured or ill 19% My company's management makes it difficult for me & co-workers to take time off to attend medical appointments 17% The corporate culture at my company makes it difficult to take off time or leave work in an emergency 17% My company makes it difficult for me & coworkers to return to work after a work-related injury or illness My co-workers and I know that if one of us were to become seriously ill we'd lose our job or be demoted My co-workers and I know that if one of us takes time off to care for a sick family member, we'll lose our job or be demoted 15% 8% 7% 14 Two-fifths of American workers are financially penalized if absent from work due to a medical appointment. VIII. Paid Personal Time to Go to the Doctor: Total Workers • Two in five American workers report a loss of pay for time taken away from work to attend medical appointments. Paid Personal Time to Go to the Doctor 56% Receive 83% Participate Go Without Pay 41% 15 One in two American workers are secure in knowing that, if faced with a medical problem, they can return to work under TAD employee status. IX. TAD or Modified Work Duties After an Illness or Injury: Total Workers • One in two American workers report that employees in their company who have been ill or injured are encouraged to return to work under what’s known as TAD (Transitional Alternative Duty). – Half of those who report this practice at their company have themselves been TAD employees. Allows TAD or Modified Duties to Encourage Employees to Return to Work After Injury or Illness Allow For Participate 55% 55% 16 When available, most American workers choose healthy lunchhour food selections. X. Healthy Eating in the Workplace: Total Workers • Three in ten American workers report the availability of healthy foods at work; of those workers eighty-four percent choose to consume such food. 29% Healthy lunch/ Offer dinner Participate in a healthy lunch/dinner The corporate culture at my company makes it hard for me to maintain special dietary needs or a healthy diet 14% 84% Accurately Describes 17 According to American workers, acceptance on the job doesn’t require after-hours social drinking with co-workers. XI. Drinking After Working Hours: Total Workers • Only one in twenty American workers report having to socialize with co-workers over drinks in order to fit in with the company’s corporate culture. The Corporate Culture in My Company is Such That, if You Don't Go Out for a Drink With Your Co-Workers, You Feel Left Out 5% Accurately describes Inaccurately describes 86% 8% Non-committal 2% Don’t know/no answer 18 As a fitness incentive, one-fifth of American workers have access to on-the-job-site gyms. XII. Companies Encouraging Their Workers to Exercise: Total Workers • One in three American workers report that their company encourages them and coworkers to be in good physical condition. – With one-third of companies being so inclined, close to one in five American workers report having access to an exercise facility either at their place of employment or through a company-paid health club membership program. The corporate culture at my company encourages me & co-workers to get fit and to stay in shape Membership to a fitness club Accurately Describes Sponsor Belong 35% 18% 72% 18% On-premise work-out or Have exercise facility Participate 72% 19 One in ten American workers have access to an on-site meditation room. XIII. Use of Unconventional Methods for Managing Employee Stress: Total Workers • • • Thirteen percent of American workers report their employer provides a meditation room for employees, half of whom report meditating in the workplace. Fifteen percent of American workers report their employer allows pets in the workplace, half of whom report bringing their pets to the workplace. Six percent of American workers report their employer pays for employee massages, sixty percent of whom report having massages in the workplace. Allow pets on the premises Allow 15% Bring A room for meditation Have 13% Participate Massage therapy 52% 55% Have 6% Participate 60% 20 When given the option, eight out of ten American workers prefer work hours other than the regular shift. XIV. Work Schedule Flexibility: Total Workers • • Nearly one in two American workers report having the option of working hours other than “typical” business hours, 81 percent of whom report working flex time. Nearly one in three American workers report having the option of occasionally working from home, 78 percent of whom report taking advantage of this option. Employees can work flex time 48% Allow Participate Employees can occasionally work from home Allow 81% 31% Participate 78% 21 Overall, most American workers concede they are treated fairly by their employer. XV. Being Valued in the Workplace: Total Workers • • • Close to two in three American workers report company management respects them and their co-workers. Similarly, six in ten American workers report company management cares for them and their co-workers. Of the remaining workers: – Close to one in five American workers characterize company management as uncaring. – Sixteen percent of American workers characterize company management as disrespectful. Management is respectful of employees 64% Accurate Inaccurate Non-committal 16% 20% 60% Accurate Management cares about employees Inaccurate Non-committal 18% 22% 22 Men and women report very similar experiences in the workplace, though men are more likely to be at risk of injury in their jobs. XVI. Workplace Experiences: How They Differ for Men and Women Men are more likely than women to report: • a high risk of job-related injury; 2 times higher than women • the need to socialize with co-workers over drinks; 2 times higher than women • having to miss family activities due to work; 41 percent higher than women Women are more likely than men to report: • usage of paid personal time from work to attend medical appointments; 11 percent higher than men • • • respectful treatment from management; 13 percent higher than men an incidence of headaches at the end of their workday; 36 percent higher than men participation in employer-offered massage therapy; 2 times higher than men 23 I. Signs of Job-Related Stress Accurately Describes: Top Two Boxes Male A % Once I’m at work I have no down time 34 I generally work and eat lunch at the same 30 time From the time I arrive at work until I leave to 25 go home, I never leave the building My job makes me feel older than I am 20 My work often causes me to lose sleep at 19 night II. Job Demands Take Away From Personal Time Accurately Describes: Top Two Boxes Male A % My family and friends think I’m a workaholic 34 I often miss personal family activities due to my 24B job I am unable to use up my vacation time due to 19 demands at work My company’s management only promotes 16 people who are in the habit of working late III. Workplace Safety Measures vs. Risk Rated Extremely/Very: Top Two Boxes Male A % Safety measures taken by my employer to 74 minimize risk of injury are extremely/very good My risk of personal injury while on the job is 19B extremely/very high Female B % 35 35 40A 19 14 Female B % 29 17 16 12 Female B % 77 10 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 24 IV. Loss of Work Productivity Due to Illness Accurately Describes: Top Two Boxes Male A % I miss 10 or more work days a year due to a health 9 condition of mine, my children, my companion, or one or both of my parents At least one day a week, my ability to perform my 7 job fully is restricted due to my personal health or disability condition V. Workplace Pain or Discomfort Male A % Experience some form of physical pain or discomfort by the end of the workday one or more times a week 35 three or more times a week 15 Female B % 13 7 Female B % 30 15 VI. Physical Disorders Brought On by the Workplace Suffer One or More Times a Week Male Female A B % % By the end of the workday, I feel drained 59 61 By the end of the workday, I feel sluggish 49 50 By the end of the workday, my eyes feel strained 41 39 and tired By the end of the workday, my feet ache from 35 30 having to stand most of the day By the end of the workday, I have a backache 28 29 By the end of the workday, I have a headache 22 30A By the end of the workday, my legs hurt or cramp 25 25 from having to stand most of the day By the end of the workday, I have muscle strain 25 20 By the end of the workday, my hands and wrists 24 20 are sore and/or cramped By the end of the workday, my stomach is in 11 18A knots Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 25 VII. Employer Pressures in Medical Situations Accurately Describes: Top Two Boxes Male A % The corporate culture at my company is such that 18 you feel you have to attend work even when you’re injured or ill My company’s management makes it difficult for 19 me and co-workers to take time off to attend medical appointments The corporate culture at my company makes it 17 difficult to take off time or leave work in an emergency My company makes it difficult for me and co16 workers to return to work after a work-related injury or illness My co-workers and I know that if one of us were to 9 become seriously ill, we’d lose our job or be demoted My co-workers and I know that if one of us takes 8 time off to care for a sick family member, we’ll lose our job or be demoted Receive Participate VIII. Paid Personal Time to Go to the Doctor Male A % 55 79 Go without pay Female B % 20 15 17 13 7 6 Female B % 57 88A 42 38 IX. Allows TAD or Modified Duties to Encourage Employees to Return to Work After Injury or Illness Male Female A B % % Allow for Participate 53 59 58 51 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 26 X. Healthy Eating in the Workplace Male A % Female B % Offer Participate 27 84 31 85 The corporate culture at my company makes it hard for me to maintain special dietary needs or a healthy diet: Accurately describes/Top two boxes 15 14 XI. Drinking After Working Hours The Corporate Culture in My Company is Such That if You Don’t Go Out For a Drink With Your Co-workers, You Feel Left Out Male Female A B % % Accurately describes Inaccurately describes Non-committal Don’t know/no answer 7B 83 8 2 3 88 8 1 XII. Companies Encouraging Their Workers to Exercise Male Female A B % % The corporate culture at my company encourages me and co-workers to get fit and to stay in shape: Accurately describes/Top two boxes 35 35 Sponsor membership to a fitness club Belong 16 50 14 62 Have on-premise work-out or exercise facility Participate 18 70 18 76 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 27 XIII. Use of Unconventional Methods for Managing Employee Stress Male Female A B % % Allow pets on the premises Bring pets to work 15 55 15 49 Have a room for meditation Participate 11 53 16 57 Have message therapy Participate 6 41 7 83A Male A % Female B % Allow employees to work flex time Participate 50 79 45 84 Allow employees to occasionally work from home Participate 29 77 34 78 XIV. Work Schedule Flexibility XV. Being Valued in the Workplace Accurately Describes: Top Two Boxes Male A % My company’s management treats me and coworkers with respect My company’s management cares about me and my co-workers Female B % 61 69B 60 60 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 28 Younger workers (18 to 34) claim more mistreatment (perceived or real) on the part of management than older workers (55+). They also exhibit more job-related behavior that can lead to poor health. XVII. Workplace Experiences: How They Differ for Older and Younger Workers Relative to older workers, younger workers in their late teens to mid-30s are more likely to report: • • • • a loss of sleep due to work; 2 times higher than workers age 50 or older eating lunch and working at the same time; 46 percent higher than workers age 50 or older work causing them to miss family activities; two times higher than workers age 50 or older going without pay to attend medical appoints; 50 percent higher than workers age 50 or older • not taking earned vacation days because of work demands; 80 percent higher than workers age 50 or older • • a high risk of injury on the job; two times higher than workers age 50 or older feeling physical pain or discomfort at the end of the workday; 67 percent higher than workers 50 or older In contrast to older workers, younger workers are less likely to report: • • management treats them with respect; 23 percent lower than workers age 50 or older management cares about them as individuals; 19 percent lower than workers age 50 or older 29 I. Signs of Job-Related Stress Accurately Describes: Top Two Boxes 18 to 35 to 34 44 A B % % Once I’m at work, I have no down time 34 37 I generally work and eat lunch at the same 38D 35 time From the time I arrive at work until I leave to 29 33 go home, I never leave the building My job makes me feel older than I am 27CD 22D BD My work often causes me to lose sleep at 23 14 night 45 to 54 C % 37 29 55 Plus D % 29 26 32 34 16D 16 6 11 II. Job Demands Take Away From Personal Time Accurately Describes: Top Two Boxes 18 to 35 to 45 to 34 44 54 A B C % % % My family and friends think I’m a workaholic I often miss personal family activities due to my job I am unable to use up my vacation time due to demands at work My company’s management only promotes people who are in the habit of working late 55 Plus D % 31 25D 31 24D 35 21D 28 10 18D 19D 22D 10 16D 15 14 8 45 to 54 C % 77 55 Plus D % 84 15 9 III. Workplace Safety Measures vs. Risk Rated Extremely/Very: Top Two Boxes 18 to 35 to 34 44 A B % % Safety measures taken by my employer to 70D 76 minimize risk of injury are extremely/very good My risk of personal injury while on the job is 21D 15 extremely/very high Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 30 IV. Loss of Work Productivity Due to Illness Accurately Describes: Top Two Boxes 18 to 35 to 34 44 A B % % I miss 10 or more workdays a year due to a 9 10 health condition of mine, my children, my companion, or one or both of my parents At least one day a week, my ability to perform 6 5 my job fully is restricted due to my personal health or disability condition V. Workplace Pain or Discomfort 18 to 34 A % Experience some form of physical pain or discomfort by the end of the workday one or more times a week 40BD three or more times a week 18B 45 to 54 C % 10 55 Plus D % 15 10 7 35 to 44 B % 45 to 54 C % 55 Plus D % 29 10 34 19B 24 12 VI. Physical Disorders Brought On by the Workplace Suffer One or More Times a Week 18 to 35 to 45 to 34 44 54 A B C % % % By the end of the workday, I feel drained 65D 61D 61D By the end of the workday, I feel sluggish 61DC 52D 43 D By the end of the workday, my eyes feel 43 40 46D strained and tired By the end of the workday, my feet ache from 43D 26 34 having to stand most of the day By the end of the workday, I have a backache 35D 25D 31D D By the end of the workday, I have a headache 34 25 25D By the end of the workday, my legs hurt or 31BC 18 18 cramp from having to stand most of the day By the end of the workday, I have muscle strain 29D 24D 22D D By the end of the workday, my hands and wrists 25 23 27D are sore and/or cramped By the end of the workday, my stomach is in 16 12 12 knots 55 Plus D % 47 35 31 24 20 12 29BC Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 13 14 16 31 VI. Employer Pressures in Medical Situations Accurately Describes: Top Two Boxes 18 to 35 to 34 44 A B % % The corporate culture at my company is such 20 20 that you feel you have to attend work even when you’re injured or ill My company’s management makes it difficult 17 17 for me and co-workers to take time off to attend medical appointments The corporate culture at my company makes it 18 20 difficult to take off time or leave work in an emergency My company makes it difficult for me and co11 19A workers to return to work after a work-related injury or illness My co-workers and I know that if one of us were 7 9 to become seriously ill, we’d lose our job or be demoted My co-workers and I know that if one of us 6 7 takes time off to care for a sick family member, we’ll lose our job or be demoted Receive Participate Go without pay VIII. Paid Personal Time to Go to the Doctor 18 to 35 to 34 44 A B % % 52 52 80 78 45D 43D 45 to 54 C % 19 55 Plus D % 12 20 13 15 14 13 18 10 9 6 12 45 to 54 C % 57 88 55 Plus D % 65AB 86 40 30 IX. Allows TAD or Modified Duties to Encourage Employees to Return to Work After Injury or Illness 18 to 35 to 45 to 55 34 44 54 Plus A B C D % % % % Allow for 56 54 59 52 Participate 50 50 60 63 Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 32 Offer Participate X. Healthy Eating in the Workplace 18 to 35 to 34 44 A B % % 35B 23 88D 91D The corporate culture at my company makes it hard for me to maintain special dietary needs or a healthy diet: Accurately describes/Top two boxes 15 14 45 to 54 C % 28 80 55 Plus D % 28 70 15 12 XI. Drinking After Working Hours The Corporate Culture in My Company is Such That if You Don’t Go Out For a Drink With Your Co-workers, You Feel Left Out 18 to 35 to 45 to 55 34 44 54 Plus A B C D % % % % Accurately describes Inaccurately describes Non-committal Don’t know/no answer 6 85 7 2 4 87 7 1 6 82 10 1 XII. Companies Encouraging Their Workers to Exercise 18 to 35 to 45 to 34 44 54 A B C % % % The corporate culture at my company encourages me and co-workers to get fit and to stay in shape: Accurately describes/Top two boxes 1 92 6 -- 55 Plus D % 33 35 34 42 Sponsor membership to a fitness club Belong 16 75BC 16 32 16 52 11 58 Have on-premise work-out or exercise facility Participate 22 81BD 17 58 20 81BD 14 53 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 33 XIII. Use of Unconventional Methods for Managing Employee Stress 18 to 35 to 45 to 55 34 44 54 Plus A B C D % % % % Allow pets on the premises Bring pets to work 17 50 14 59 12 53 17 50 Have a room for meditation Participate 15B 53 7 45 15B 50 16B 71 Have message therapy Participate 8 60B 6 20 7 100ABD 4 50 XIV. Work Schedule Flexibility 18 to 35 to 34 44 A B % % 45 to 54 C % 55 Plus D % Allow employees to work flex time Participate 53 83 48 77 43 86 47 75 Allow employees to occasionally work from home Participate 28 75 38AC 71 26 79 34 92AB 45 to 54 C % 55 Plus D % XV. Being Valued in the Workplace Accurately Describes: Top Two Boxes 18 to 35 to 34 44 A B % % My company’s management treats me and co-workers with respect My company’s management cares about me and my co-workers 60 62 63 78ABC 56 59 58 69A Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 34 Workers without college degrees have more healthcare-related problems in the workplace than workers who have undergraduate or graduate degrees. They also report more mistreatment on the part of management and a greater likelihood of conflict between work and family obligations. XVIII. Workplace Experiences: How They Differ for College-Educated and Non-CollegeEducated Workers Compared to workers with college degrees, non-college grads (high school or less) are more likely to report: • • • • missing family activities due to work; 53 percent higher than college grads missing 10 or more days of work a year due to a health condition of theirs or a family member; 2½ times higher than college grads having a high risk of injury on the job; 2 times higher than college grads having problems on the job maintaining special dietary needs; 2 times higher than college grads • having some type of physical pain or discomfort at the end of the workday; 58 percent higher than college grads • • having the threat of demotion or loss of a job if they need to take care of a sick family member; 60 percent higher than college grads having difficulty attending medical appointments during work hours; 2 times higher than college grads • having difficulty taking time off or leaving work in an emergency; 2 times higher than college grads • having difficulty returning to work after a work-related injury or illness; 73 percent higher than college grads • Relative to college grads, they (high school or less) are less likely to report: • • • • paid personal time to go to doctors appointments; 38 percent lower than college grads the offer of flex time; 31 percent lower than college grads respectful treatment from management; 23 percent lower than college grads a management that cares about them; 20 percent lower than college grads 35 I. Signs of Job-Related Stress Accurately Describes: Top Two Boxes Voc/ HS or Some Less Col A B % % Once I’m at work, I have no down time 28 34 I generally work and eat lunch at the same 30 37 time From the time I arrive at work until I leave to 30 32 go home, I never leave the building My job makes me feel older than I am 21 21 My work often causes me to lose sleep at 18 19 night Col Grad C % 42C 33 Mas/ Doc D % 38 26 32 35 18 15 15 13 II. Job Demands Take Away From Personal Time Accurately Describes: Top Two Boxes Voc/ HS or Some Col Less Col Grad A B C % % % My family and friends think I’m a workaholic I often miss personal family activities due to my job I am unable to use up my vacation time due to demands at work My company’s management only promotes people who are in the habit of working late Mas/ Doc D % 31 23C 31 27CD 32 15 33 14 20 18 15 20 17 13 14 9 III. Workplace Safety Measures vs. Risk Rated Extremely/Very: Top Two Boxes Voc/ HS or Some Col Less Col Grad A B C % % % Safety measures taken by my employer to 74 77 74 minimize risk of injury are extremely/very good My risk of personal injury while on the job is 20CD 20CD 10 extremely/very high Mas/ Doc D % 77 6 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 36 IV. Loss of Work Productivity Due to Illness Accurately Describes: Top Two Boxes Voc/ HS or Some Less Col A B % % I miss 10 or more work days a year due to a 16CD 11 health condition of mine, my children, my companion, or one or both of my parents At least one day a week, my ability to perform 9 8 my job fully is restricted due to my personal health or disability condition Col Grad C % 6 Mas/ Doc D % 5 5 4 HS or Less A % Voc/ Some Col B % Col Grad C % Mas/ Doc D % 38C 21BCD 34C 13 24 11 32 12 V. Workplace Pain or Discomfort Experience some form of physical pain or discomfort by the end of the workday one or more times a week three or more times a week Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 37 VI. Physical Disorders Brought On By the Workplace Suffer One or More Times a Week Voc/ HS or Some Col Less Col Grad A B C % % % By the end of the workday, I feel drained 60 58 57 By the end of the workday, I feel sluggish 50 53 47 By the end of the workday, my eyes feel strained 41 42 39 and tired By the end of the workday, my feet ache from 45BCD 32 23 having to stand most of the day By the end of the workday, I have a backache 34D 30D 26D By the end of the workday, I have a headache 24 27 25 By the end of the workday, my legs hurt or 34CD 27C 17 cramp from having to stand most of the day By the end of the workday, I have muscle strain 31BCD 21 18 CD D By the end of the workday, my hands and wrists 29 25 18 are sore and/or cramped By the end of the workday, my stomach is in 16D 16D 13 knots Mas/ Doc D % 72ABC 47 41 28 16 26 20 17 11 8 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 38 VII. Employer Pressures in Medical Situations Accurately Describes: Top Two Boxes Voc/ HS or Some Less Col A B % % The corporate culture at my company is such 21 21 that you feel you have to attend work even when you’re injured or ill My company’s management makes it difficult 22C 18 for me and co-workers to take time off to attend medical appointments The corporate culture at my company makes it 22CD 23C difficult to take off time or leave work in an emergency My company makes it difficult for me and co19C 12 workers to return to work after a work-related injury or illness My co-workers and I know that if one of us 10 11 were to become seriously ill, we’d lose our job or be demoted My co-workers and I know that if one of us 8D 10D takes time off to care for a sick family member, we’ll lose our job or be demoted VIII. Paid Personal Time to Go to the Doctor Voc/ HS or Some Less Col A B % % Receive 43 50 Participate 82 81 Col Grad C % 17 Mas/ Doc D % 15 11 18 10 9 11 17 5 5 5 2 Col Grad C % 69AB 82 Go without pay 53CD 47CD 28 IX. Allows TAD or Modified Duties to Encourage Employees to Return to Work After Injury or Illness Voc/ HS or Some Col Less Col Grad A B C % % % Allow for 53 59D 61D Participate 60 57 48 Mas/ Doc D % 71AB 87 23 Mas/ Doc D % 44 54 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 39 Offer Participate X. Healthy Eating in the Workplace Voc/ HS or Some Less Col A B % % 28 25 84 80 The corporate culture at my company makes it hard for me to maintain special dietary needs or a healthy diet: Accurately describes/Top two boxes 21CD 14 Col Grad C % 30 86 Mas/ Doc D % 37B 87 9 11 XI. Drinking After Working Hours The Corporate Culture in My Company is Such That if You Don’t Go Out For a Drink With Your Co-workers, You Feel Left Out Voc/ HS or Some Col Mas/ Less Col Grad Doc A B C D % % % % Accurately describes Inaccurately describes Non-committal Don’t know/no answer 4 85 9 2 4 88 6 2 5 84 8 2 XII. Companies Encouraging Their Workers to Exercise Voc/ HS or Some Col Less Col Grad A B C % % % 6 86 8 -- Mas/ Doc D % The corporate culture at my company encourages me and co-workers to get fit and to stay in shape: Accurately describes/Top two boxes 39 32 33 39 Sponsor membership to a fitness club Belong 14 59 16 50 15 60 18 47 Have on-premise work-out or exercise facility Participate 16 75 16 72 18 66 31ABC 77 Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 40 XIII. Use of Unconventional Methods for Managing Employee Stress Voc/ HS or Some Col Mas/ Less Col Grad Doc A B C D % % % % Allow pets on the premises Bring pets to work 13 50 13 52 19 52 15 62 Have a room for meditation Participate 9 67D 17A 61 13 48 14 33 Have message therapy Participate 6 64 5 60 9 60 5 50 HS or Less A % Voc/ Some Col B % Col Grad C % Mas/ Doc D % Allow employees to work flex time Participate 41 81 45 83 59AB 77 49 85 Allow employees to occasionally work from home Participate 16 66 29 77 44AB 78 46AB 87 Col Grad C % Mas/ Doc D % XIV. Work Schedule Flexibility XV. Being Valued in the Workplace Accurately Describes: Top Two Boxes Voc/ HS or Some Less Col A B % % My company’s management treats me and co-workers with respect My company’s management cares about me and my co-workers 55 62 71A 77AB 53 56 66A 70AB Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 41 Lower-end salary workers (under $35,000) are more likely than those who command higher salaries to report a health condition interfering with their work performance. XIX. Workplace Experiences: How They Differ for High-Salary and Low-Salary Workers Lower-end salary workers (under $35,000) are more likely than those who command higher salaries to report a health condition interfering with their work performance. Compared to other salary ranges, workers earning under $35,000 are more likely to report: • missing 10 or more days of work a year due to a health condition of theirs or a family member; 2 times higher than workers who earn $55,000 or more • not being able to perform their job fully on one or more days a week because of poor health or a disability; 4 times higher than workers who earn $75,000 or more Ironically, workers who earn the least who are the most likely to report a deduction in pay for attending medical appointments during working hours. • Only 44 percent of workers who earn under $35,000 a year report receiving paid personal time to attend medical appointments, compared to the 63 to 57 percent of workers whose annual salaries exceed $35,000. Note: Workers on the highest end of the pay scale ($75,000 plus) are the least likely to report the necessity of working when injured or ill. However, they’re also the most likely to have the option of working from home or on flex time. 42 I. Signs of Job-Related Stress Accurately Describes: Top Two Boxes $35K to $35K $55K A B % % Once I’m at work, I have no down time 27 37A I generally work and eat lunch at the same 31 34 time From the time I arrive at work until I leave to 37D 32 go home, I never leave the building My job makes me feel older than I am 24D 23D My work often causes me to lose sleep at 22 17 night $55K to $75K C % 44A 35 $75K Plus D % 37 33 27 25 18 20 10 14 II. Job Demands Take Away From Personal Time Accurately Describes: Top Two Boxes $35K $55K to to $35K $55K $75K A B C % % % My family and friends think I’m a workaholic I often miss personal family activities due to my job I am unable to use up my vacation time due to demands at work My company’s management only promotes people who are in the habit of working late $75K Plus D % 31 27B 30 16 33 22 34 22 21 14 17 21 15 11 17 12 III. Workplace Safety Measures vs. Risk Rated Extremely/Very: Top Two Boxes $35K $55K to to $35K $55K $75K A B C % % % Safety measures taken by my employer to 74 74 73 minimize risk of injury are extremely/very good My risk of personal injury while on the job is 15 20D 20D extremely/very high $75K Plus D % 80 9 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 43 IV. Loss of Work Productivity Due to Illness Accurately Describes: Top Two Boxes $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % I miss 10 or more work days a year due to a 15CD 12 6 6 health condition of mine, my children, my companion, or one or both of my parents At least one day a week, my ability to perform 12CD 9D 4 3 my job fully is restricted due to my personal health or disability condition V. Workplace Pain or Discomfort $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % Experience some form of physical pain or discomfort by the end of the workday One or more times a week Three or more times a week 38 16 37 17 28 14 28 12 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 44 VI. Physical Disorders Brought On By the Workplace Suffer One or More Times a Week $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % By the end of the workday, I feel drained 64 66 55 55 By the end of the workday, I feel sluggish 51 52 44 55 By the end of the workday, my eyes feel 42 46 37 40 strained and tired By the end of the workday, my feet ache from 45BCD 32 23 28 having to stand most of the day By the end of the workday, I have a backache 32 38CD 23 23 By the end of the workday, I have a headache 30 26 27 21 By the end of the workday, my legs hurt or 35CD 30CD 17 15 cramp from having to stand most of the day By the end of the workday, I have muscle 29CD 27CD 16 16 D strain 25 27 21 17 By the end of the workday, my hands and wrists are sore and/or cramped 14D 18D 14 7 By the end of the workday, my stomach is in knots Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 45 Accurately Describes: Top Two Boxes $35K to $35K $55K A B % % The corporate culture at my company is such 22D 21D that you feel you have to attend work even when you’re injured or ill My company’s management makes it difficult 20 16 for me and co-workers to take time off to attend medical appointments The corporate culture at my company makes it 18 21 difficult to take off time or leave work in an emergency My company makes it difficult for me and co14 15 workers to return to work after a work-related injury or illness My co-workers and I know that if one of us 7 7 were to become seriously ill we’d lose our job or be demoted My co-workers and I know that if one of us 7 7 takes time off to care for a sick family member we’ll lose our job or be demoted Receive Participate Go without pay $55K to $75K C % 21D $75K Plus D % 10 17 14 19 12 17 15 11 9 7 5 VIII. Paid Personal Time to Go to the Doctor $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % 44 57A 63A 63A 82 80 82 86 50CD 41 34 34 IX. Allows TAD or Modified Duties to Encourage Employees to Return to Work After Injury or Illness $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % Allow for 49 58 55 59 Participate 58 57 43 50 Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 46 Offer Participate X. Healthy Eating in the Workplace $35K $55K to to $35K $55K $75K A B C % % % 30 30 28 86 79 79 $75K Plus D % 28 94B The corporate culture at my company makes it hard for me to maintain special dietary needs or a healthy diet: Accurately describes/Top two boxes 19 13 14 13 XI. Drinking After Working Hours The Corporate Culture in My Company is Such That if You Don’t Go Out For a Drink With Your Co-workers, You Feel Left Out $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % Accurately describes 6 5 6 Inaccurately describes 86 85 83 Non-committal 7 7 9 Don’t know/no answer 1 3 2 XII. Companies Encouraging Their Workers to Exercise $35K $55K to to $35K $55K $75K A B C % % % 3 88 8 -- $75K Plus D % The corporate culture at my company encourages me and co-workers to get fit and to stay in shape: Accurately describes/Top two boxes 35 35 36 40 Sponsor membership to a fitness club Belong 16 58 16 43 10 50 20C 57 Have on-premise work-out or exercise facility Participate 17 71 17 67 13 85 26D 67 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 47 XIII. Use of Unconventional Methods for Managing Employee Stress $35K $55K to to $75K $35K $55K $75K Plus A B C D % % % % Allow pets on the premises Bring pets to work 16 52 13 48 11 45 20 57 Have a room for meditation Participate 13 67 14 48 11 64 15 47 Have message therapy Participate 5 67 4 57 8 75D 8 33 XIV. Work Schedule Flexibility $35K A % $35K $55K to to $55K $75K B C % % $75K Plus D % Allow employees to work flex time Participate 42 87C 42 84 51 72 66ABC 79 Allow employees to occasionally work from home Participate 22 78 26 83 31 71 53ABC 77 XV. Being Valued in the Workplace Accurately Describes: Top Two Boxes $35K $55K to to $35K $55K $75K A B C % % % My company’s management treats me and co-workers with respect My company’s management cares about me and my co-workers $75K Plus D % 62 56 65 76AB 55 52 65B 73AB Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 48 Even though white collar workers and blue collar workers share many common experiences in the workplace, blue collar workers report many more physical demands and pressures that lead to illness and injury. They also report having less flexibility in terms of work hours and working off-premise. XIX. Workplace Experiences: How They Differ for Blue Collar and White Collar Workers Compared to their white collar counterparts (those not in management posts), blue collar workers are more likely to report: • • loss of night time sleep due to work; 69 percent higher than white collar workers job demands making them feel older than they are; 2 times higher than white collar workers • having difficulty maintaining healthy eating habits in the workplace; 91 percent higher than white collar workers • job demands making it impossible for them to take all of their earned vacation time; • 75 percent higher than white collar workers • • a high risk of personal injury on the job; 3½ times higher than white collar workers having pain or discomfort at the end of the workday; 44 percent higher than white collar workers • having difficulty getting time off to attend doctor appointments; 69 percent higher than white collar workers • having to show up for work even when ill or injured; 73 percent higher than white collar workers In contrast to the blue collar workers, conditions, white collar workers are more likely to report: • • • management treats them with respect; 38 percent higher than blue collar workers management cares about them as individuals; 29 percent higher than blue collar workers having paid personal time to attend doctor appointments; 66 percent higher than blue collar workers • • the offer of flex time; 74 percent higher than blue collar workers the option of occasionally working from home; 4 times higher than blue collar workers 49 I. Signs of Job-Related Stress Accurately Describes: Top Two Boxes Other Prof/ White Man Col A B % % Once I’m at work, I have no down time 43BC 29 I generally work and eat lunch at the same time 36 27 From the time I arrive at work until I leave to go 34D 35D home, I never leave the building My job makes me feel older than I am 19 13 My work often causes me to lose sleep at night 19 13 Blue Col C % 31 29 33 Tech D % 31 31 20 27B 22BD 18 11 II. Job Demands Take Away From Personal Time Accurately Describes: Top Two Boxes Other Prof/ White Blue Man Col Col Tech A B C D % % % % My family and friends think I’m a workaholic I often miss personal family activities due to my job I am unable to use up my vacation time due to demands at work My company’s management only promotes people who are in the habit of working late 26 21 19D 27 16 12D 35 24 21DB 38 18 4 11 12 19A 24 III. Workplace Safety Measures vs. Risk Rated Extremely/Very: Top Two Boxes Other Prof/ White Blue Man Col Col A B C % % % Safety measures taken by my employer to 76 79 71 minimize risk of injury are extremely/very good My risk of personal injury while on the job is 7 9 33ABD extremely/very high Tech D % 76 18 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 50 IV. Loss of Work Productivity Due to Illness Accurately Describes: Top Two Boxes Other Prof/ White Man Col A B % % I miss 10 or more work days a year due to a 7 13D health condition of mine, my children, my companion, or one or both of my parents At least one day a week, my ability to perform my 3C 6 job fully is restricted due to my personal health or disability condition V. Workplace Pain or Discomfort Other Prof/ White Man Col A B % % Experience some form of physical pain or discomfort by the end of the workday one or more times a week 21 32A three or more times a week 9 11 Blue Col C % 12D Tech D % 4 11 4 Blue Col C % Tech D % 46ABD 29ABD 29 11 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 51 VI. Physical Disorders Brought On By the Workplace Suffer One or More Times a Week Other Prof/ White Blue Man Col Col A B C % % % By the end of the workday, I feel drained 64 56 63 By the end of the workday, I feel sluggish 47 46 54 By the end of the workday, my eyes feel 39 47 39 strained and tired By the end of the workday, my feet ache from 26 23 51BC having to stand most of the day By the end of the workday, I have a backache 23 22 42ABD By the end of the workday, I have a headache 21 26 28 By the end of the workday, my legs hurt or 17 19 39ABD cramp from having to stand most of the day By the end of the workday, I have muscle 17 17 36AB strain 13 18 39ABC By the end of the workday, my hands and wrists are sore and/or cramped 9 19A 14 By the end of the workday, my stomach is in knots Tech D % 60 58 49 23 21 31 18 24 24 13 Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 52 VII. Employer Pressures in Medical Situations Accurately Describes: Top Two Boxes Other Prof/ White Blue Man Col Col A B C % % % The corporate culture at my company is such 16 15 26ABD that you feel you have to attend work even when you’re injured or ill My company’s management makes it difficult 13 13 22AB for me and co-workers to take time off to attend medical appointments The corporate culture at my company makes it 10 20A 21A difficult to take off time or leave work in an emergency My company makes it difficult for me and co13 12 17 workers to return to work after a work-related injury or illness My co-workers and I know that if one of us 8 9 7 were to become seriously ill, we’d lose our job or be demoted My co-workers and I know that if one of us 5 7 8 takes time off to care for a sick family member, we’ll lose our job or be demoted VIII. Paid Personal Time to Go to the Doctor Other Prof/ White Blue Man Col Col A B C % % % Receive 70C 63C 38 Participate 85D 87D 81 Go without pay 27 32 60ABD IX. Allows TAD or Modified Duties to Encourage Employees to Return to Work After Injury or Illness Other Prof/ White Blue Man Col Col A B C % % % Allow for 53 61 55 Participate 50 52 59 Tech D % 12 14 24A 17 12 10 Tech D % 67C 67 31 Tech D % 60 41 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 53 Offer Participate X. Healthy Eating in the Workplace Other Prof/ White Man Col A B % % 35BC 24 83 85 The corporate culture at my company makes it hard for me to maintain special dietary needs or a healthy diet: Accurately describes/Top two boxes 14 11 Blue Col C % 24 78 Tech D % 33 80 21BD 10 XI. Drinking After Working Hours The Corporate Culture in My Company is Such That if You Don’t Go Out For a Drink With Your Co-workers, You Feel Left Out Other Prof/ White Blue Man Col Col Tech A B C D % % % % Accurately describes Inaccurately describes Non-committal Don’t know/no answer 7D 85 8 1 4 85 9 3 5 85 9 1 XII. Companies Encouraging Their Workers to Exercise Other Prof/ White Blue Man Col Col A B C % % % -90 5 5 Tech D % The corporate culture at my company encourages me and co-workers to get fit and to stay in shape: Accurately describes/Top two boxes 34 37 32 43 Sponsor Membership to a fitness club Belong 19C 60 13 56 10 38 33BC 40 Have on-premise work-out or exercise facility Participate 24C 76 18 56 15 84B 20 56 Letters in superscript indicate significant differences between letterassigned groups at the .95 level of confidence. 54 XIII. Use of Unconventional Methods for Managing Employee Stress Other Prof/ White Blue Man Col Col Tech A B C D % % % % Allow pets on the premises Bring pets to work 17C 56 17C 33 9 60 9 25 Have a room for meditation Participate 15 46 11 53 10 56 7 33 10BD 72CD 4 67D 5 33D 2 -- Prof/ Man A % Other White Col B % Blue Col C % Tech D % Allow employees to work flex time Participate 57C 82 54C 75 31 82 60C 78 Allow employees to occasionally work from home Participate 46C 81C 36C 72 9 50 40C 67 Blue Col C % Tech D % Have message therapy Participate XIV. Work Schedule Flexibility XV. Being Valued in the Workplace Accurately Describes: Top Two Boxes Other Prof/ White Man Col A B % % My company’s management treats me and co-workers with respect My company’s management cares about me and my co-workers 71C 72C 52 57 67C 66C 51 52 Letters in superscript indicate significant differences between letter-assigned groups at the .95 level of confidence. 55 Appendix Reliability of Survey Percentages Results of any sample are subject to sampling variations. The magnitude of the variation is measurable and is affected by the number of interviews and the level of the percentages expressing the results. The table below shows the possible sample variation that applies to percentage results reported in this sample. The chances are 95 in 100 that a survey result does not vary, plus or minus, by more than the indicated number of percentage points from the result that would be obtained if interviews had been conducted with all persons in the universe represented by the sample. Approximate Sampling Tolerances Applicable to Percentages at or Near These Levels Size of Sample on Which Survey Results are Based 600 interviews 400 interviews 300 interviews 250 interviews 200 interviews 100 interviews 10% or 90% 20% or 80% 30% or 70% 2% 3% 3% 4% 4% 6% 3% 4% 5% 5% 6% 8% 4% 4% 5% 6% 6% 9% 40% or 60% 50% 4% 5% 6% 6% 7% 10% 4% 5% 6% 6% 7% 10% 57 Sampling Tolerances When Comparing Two Samples Tolerances are also involved in the comparison of results from independent parts of any one survey and in the comparison of results between two independent surveys. A difference must be of at least a certain number of percentage points to be considered statistically significant. The table below is a guide to the sampling tolerances in percentage points applicable to such comparisons, based on a 95% confidence level. Differences Required for Significance at or Near These Percentage Levels Size of Samples Compared 600 and 600 600 and 400 400 and 300 300 and 300 300 and 200 200 and 200 200 and 150 150 and 150 150 and 100 100 and 100 10% or 90% 20% or 80% 30% or 70% 4% 4% 5% 5% 5% 6% 6% 7% 8% 8% 5% 5% 6% 7% 7% 8% 8% 9% 10% 11% 5% 6% 7% 7% 8% 9% 9% 10% 12% 13% 40% or 60% 50% 6% 6% 8% 8% 9% 9% 9% 10% 13% 14% 6% 6% 8% 8% 9% 10% 10% 10% 14% 14% 58 Personal Demographics of Samples National (632) % Gender Male Female 52 48 Age 18 – 24 25 – 34 35 – 44 45 – 54 55 – 64 65 – 74 75 or older Refused 9 23 26 28 11 1 1 1 Marital Status Married/co-habitating Single Widowed Separated Divorced Refused 55 31 1 2 8 2 Education Grade school or less Some high school Graduated high school Vocational or trade school Some college College graduate Some graduate school Masters Professional degree Doctorate Refused * 2 21 5 21 26 5 13 3 1 1 59 Personal Demographics of Samples Continued National (632) % H.H. Annual Income (before taxes) Under $25,000 $25,000 - $34,999 $35,000 - $44,999 $45,000 - $54,999 $55,000 - $74,999 $75,000 - $99,999 $100,000 - $149,999 $150,000 or more Refused 7 14 13 13 15 9 9 4 16 60 Employment Demographics of Samples National (632) % Occupational/Job Title Blue Collar Worker, Patrol Officer Account Executive, Account Coordinator Manager, Project Manager Teacher Supervisor, Assistant Manager, Foreman Director, Department Head Secretary, Administrative Assistant, Clerk Technician Sales, Real Estate Broker Owner, Self-employed, Freelancer Engineer, Systems Analyst Corporate Head, President, CEO Accountant, Auditor Social Service Worker Other Refused 24 10 9 9 6 5 5 5 5 5 3 2 2 2 6 3 Employer’s Primary Business Manufacturing Education/Child Care Retail Trade Business Services Uniformed Services Transportation Public, Government Administration Food Service Communications Wholesale Trade Professional Services Software Other Refused 13 13 11 9 4 3 3 3 2 2 2 2 21 1 Type of Employment Full-time Part-time Modified Duties Refused 85 13 1 1 Avg. number of workdays per week Avg. number of hours per workday 5 8.2 61 Employment Demographics of Sample Continued Avg. years working for current employer National (632) % 8.8 Employer Size (number of employees) Less than 5 5-9 10 - 24 25 - 49 50 - 99 100 - 499 500 - 999 1,000 and over Don’t know/no answer 12 5 6 6 7 16 7 31 9 Self-employed Telecommute 16 20 62