John J. Kramer 878 S. Dexter Street Apt. 701 Denver CO, 80246 724-600-9789 Johnny.Kramer13@gmail.com Education: University of Pittsburgh at Greensburg, Greensburg, PA Bachelor of Science in Business Management, Graduation Date: December 2013 Relevant Coursework: Globalization Public Speaking Marketing Information Systems Operations Management Financial Accounting Business Economics Management Science Managerial Accounting Senior Project, Created a Complete Business Plan for Westmoreland Cleanways Recycling Non-Profit S.W.O.T Analysis Existing Service Analysis Cost and Pricing Structure Implementation of New Marketing Outlet Choices Services Industry Trends Revenue Breakdown Employment/Payroll Projections Target Market Identification Financial Statements Target Market Trends Microsoft Office Suite Experience Word Excel Outlook Power Point Experience: Abie & Bimbos Pizza LLC, Greensburg, PA July 2013 to January 2014 Restaurant Manager Handled daily financial reports Responsible for incoming and outgoing inventory Oversaw social media and physical marketing Oversaw employees daily and weekly duties Created weekly work schedules Managed all customer service issues Responsible for acquisition and hiring of new employees Rodney’s Restaurant and Lounge, Irwin, PA Take-out Manager June 2012 to July 2013 Handled physical count on incoming inventory Oversaw the daily duties of other employees Handled customer questions on products and catering services Abie & Bimbos Pizza, Greensburg, PA July 2010 to June 2012 Cashier Handled customer questions about products and history Handled cash transactions Helped customers with concerns and found corrective actions Assisted customers on the telephone with food and delivery orders