Grow Your Business
with the Mitel Applications Suite
PSG Networks
Mitel Business Partner
Key Challenges
• Less Diversified
• Accessibility
• Maintain Profitability with
Fewer Resources
• High Degree of
Responsiveness
Staffing
• Sharing intelligence
in a dispersed
organization
• Peak calling times
Financial
• Overhead reduction
Business
Communication
Operations
• Business continuity
• Calls to sales
• After hours
messaging
• Sales & customer
service
Customer
Focus
• Advertising
Effectiveness
• Service
quality
Consolidate, simplify,
standardize,
protect and automate
•Your
Relationship
building
IT infrastructure
• Personalization
Mitel | Confidential
3/18/2016
slide 2
Mitel Applications Suite
(Release 1.2)
Mitel Speech
Auto Attendant
Mitel
Teleworker
Mitel
Unified
Communicator
Mobile
Mitel
NuPoint
Unified
MessagingTM
Mitel Audio
& Web Conferencing
Mitel | Confidential
3/18/2016
slide 3
Mitel Application Suite Value Add
Increased
generation
decreased
reduced
costs
Mitel | Confidential
3/18/2016
slide 4
Mitel Applications Suite: Tailored to Your Needs
MAS Multi-App Base
(FULL)
MAS Messaging &
Conferencing
MAS Mobility
• NuPoint Messenger
• NuPoint Messenger
• Teleworker
• Speech Enabled
Auto Attendant
• Speech Enabled
Auto Attendant
• Unified
Communicator
Mobile
• Audio and Web
Conferencing
• Unified
Communicator
Mobile
MAS AWC Single App
• Audio and Web
Conferencing
• Audio and Web
Conferencing
• Teleworker
Mitel | Confidential
3/18/2016
slide 5
Why Mitel Application Suite ?
Competitive Differentiation
Small
20 - 249
Medium
250 - 499
Mid-Market
500 - 999
 Offer full set of UC applications on a single server
 Consistent integrated administration
 Consolidated end-user portal
 Software only solution
Mitel | Confidential
3/18/2016
slide 6
Customized to Fit Your Needs
Customer Service / Office Administrator
Multiple support roles, main customer service
and access point to the business
Senior Executive
Constantly on the go, work 24x7,
require immediate access to corporate,
customer, supplier information
IT Manager
Multiple technology hats –
voice and data, requires easy
to install and manage
solutions, do more with less
Knowledge Worker /
Manager
Remote / Home Office
Multi-tasking, work from home
after hours to support global
requirements.
Sales / On-site Service & Support
Need to work both inside, or outside of the
corporate network (customer site, supplier
office, warehouse)
Mitel | Confidential
3/18/2016
slide 7
Mitel Unified Communicator Mobile
 Seamless twinning of office
desktop phone with mobile, home
phones or any other number
 Extends a range of common PBX
features to twinned mobile
 Access company directory, on-net
dialing, business features from
your mobile device
Mitel | Confidential
3/18/2016
slide 8
Mitel Speech Auto Attendant
 Facilitate 24 x 7 access
to information
 Improve productivity
 Improves return on investment
 A professional first point of contact
with a consistent user experience
Mitel | Confidential
3/18/2016
slide 9
Mitel Teleworker
 Extend employee availability
and company accessibility
 Reduce mobile and long
distance phone charges
for teleworkers
 Secure
Mitel | Confidential
3/18/2016
slide 10
Mitel Audio and Web Conferencing
 Reduce travel time
and expenses
 Eliminate costly hosted
services expenses
 Share sensitive information
in a secure workspace
 Track and bill client calls
Mitel | Confidential
3/18/2016
slide 11
Simplified Administration
 Single web-based console
– Consolidated system configuration
and administration
– Shared common data elements
 Manage all applications, users
and end points
– exception Mitel Audio and Web
Conferencing
 Standard user templates enable
quick user setup
Mitel | Confidential
3/18/2016
slide 12
Mitel Application Suite
Software Assurance
 End to end Software Assurance Coverage for MAS 1.2 for 3300 ICP
and 5000 CP deployments
 Upgrade from MAS 1.1. to 1.2, 13 months of free SWA coverage
included
 Simplified access to the latest software updates, new functionality,
and regional access to technical assistance as applicable
 Strengthen the value of the investment in a Mitel Unified
Communications Solution with a focus on generating financial,
operational and strategic returns.
Mitel Software Assurance
Lifecycle Cost Certainty, Service Improvement & Continued UC Evolution
Mitel | Confidential
3/18/2016
slide 14
Mitel: Enabling Business Success
 Expand Business Capabilities
 Save Money
 Reduce On-going
Management Costs
 Enhance Customer Service
 Increase Productivity
Solutions that tie ROI to Concrete Results
Mitel | Confidential
3/18/2016
slide 15
Thank you
The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel®
employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel reseller, you are not the intended recipient of this information and are not
invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to
protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.