ISyE859 – Graduate Seminar – Special Topics in Human Factors Engineering
Topic: Cognitive Engineering Methods and Models
Tuesday – 2:15-5:15pm
3127 ME Building
Instructor: John D. Lee, Ph.D.
Department of Industrial and Systems Engineering
email: jdlee@engr.wisc.edu
The objective of this graduate seminar is to review methods and models for the analysis,
design, and evaluation of human-technology systems in which people operate on work
domains through a technological intermediary. Examples include vehicle automation,
remotely piloted vehicles, virtual intensive care units, and telehealth. Topics will include:
statistical and analytical modeling approaches, ethnographic and experimental methods,
and theoretical frameworks to guide analysis, design, and evaluation of systems involving
humans and automation. The seminar will be organized around a set of readings that will
be presented by groups of students and discussed in class.
Objectives
By the end of this course you will:
 Think differently about socio-technical systems
 See different perspectives of human-technology interaction
 Compare contrasting viewpoints to find value in each
 Use matlab to view complex data
The class will be discussion-oriented and will work to apply information from the papers
to target domains to solve societies significant problems:
 Distance learning and the role of social networks
 Driving safety, particularly distraction
 Managing semi-autonomous systems at a distance
 Healthcare—costs, patient benefit, and caregiver satisfaction
Grading will be based on class participation and a final paper. Students interested in
taking the seminar for 1 credit will be graded only on class participation.
Summary presentations
Overview of each paper—their contributions, perspective, and limitations
Comparison of the two papers—their conflicts and complementarity
Application examples to analysis, design, and evaluation of a target domain
Identify two or three papers I should have assigned
Papers
Proposal consisting of a 2 page annotated outline due 11/20/09.
Final paper due 12/17/09. Papers should be in APA format with and a maximum
of 10 pages of single-spaced 12 point.
1
1
2
Date
9/8
9/15
3
9/22
4
9/29
5
10/6
6
10/13
7
10/20
8
10/27
9
11/3
10
11/10
11
11/17
12
11/24
13
12/1
14
12/8
15
12/15
Topic
Introductions, course overview, assignments
Definitions of Cognitive Engineering
(Norman, 1986; Woods & Roth, 1988)
Accident Investigation and Learning from Failures
(Dekker, 2002; Wiegmann & Shappell, 2001)
Analysis of Cognitive Tasks and Work
(Kilgore, St-Cyr, & Jamieson, 2009; Militello & Hutton, 1998)
Embodied Cognition and Cognitive Artifacts
(Clark, 1999; Nemeth, O’Connor, Klock, & Cook, 2005)
Simulation and Microworlds
(Agutter, et al., 2003; Brehmer, 2005)
Modeling Judgment and Decisions
(Gigerenzer & Goldstein, 1996; Rothrock & Kirlik, 2003)
Modeling Emotion and Affect
(Lee, 2006) (Busemyer,2008)
Modeling Cognitive Control and Adaptation
(Guastello & Guastello, 1998)
Data Mining, Exploratory Data Analysis, and Matlab
??
Situation Awareness
(Endsley, 1995; Flach, 1995)
Automation Architectures
(Degani, Shafto, & Kirlik, 1997; Parasuraman & Miller, 2004)
Ecological Interface Design
(Guerlain, Jamieson, Bullemer, & Blair, 2002; Vicente & Rasmussen,
1992)
Sonification and Multimodal Interface
(Ferris & Sarter, 2008; Watson & Sanderson, 2007)
Presentations
2
Readings
Agutter, J., Drews, F., Syroid, N., Westneskow, D., Albert, R., Strayer, D., et al. (2003). Evaluation of
graphic cardiovascular display in a high-fidelity simulator. Anesthesia & Analgesia, 97(5),
1403-1413.
Brehmer, B. (2005). Micro-worlds and the circular relation between people and their environment.
Theoretical Issues in Ergonomics Science, 6(1), 73-93.
Clark, A. (1999). An embodied cognitive science? Trends in Cognitive Sciences, 3(9), 345-351.
Degani, A., Shafto, M., & Kirlik, A. (1997). Modes in human-machine systems: Review, classification,
and application. (submitted for publication).
Dekker, S. (2002). Reconstructing human contributions to accidents: the new view on error and
performance. Journal of Safety Research, 33(3), 371-385.
Endsley, M. R. (1995). Towards a theory of situation awareness in dynamic systems. Human Factors,
37(1), 32-64.
Ferris, T. K., & Sarter, N. B. (2008). Cross-modal links among vision, audition, and touch in complex
environments. Human Factors, 50(1), 17-26.
Flach, J. M. (1995). Situation Awareness - Proceed with Caution. Human Factors, 37(1), 149-157.
Gigerenzer, G., & Goldstein, D. G. (1996). Reasoning the fast and frugal way: Models of bounded
rationality. Psychological Review, 103(4), 650-669.
Guastello, S., & Guastello, D. (1998). Origins of coordination and team effectiveness: A perspective
from game theory and nonlinear dynamics. Journal of Applied Psychology, 83 (3), 423-437.
Guerlain, S. A., Jamieson, G. A., Bullemer, P., & Blair, R. (2002). The MPC elucidator: A case study in the
design for human- automation interaction. IEEE Transactions On Systems Man and
Cybernetics Part a-Systems and Humans, 32(1), 25-40.
Kilgore, R. M., St-Cyr, O., & Jamieson, G. A. (2009). From work domains to worker competencies: A
five-phase CWA. In A. M. Bisantz & C. M. Burns (Eds.), Applications of Cognitive Work Analysis.
Boca Raton, FL: CRC Press.
Lee, J. D. (2006). Affect, attention, and automation. In A. Kramer, D. Wiegmann & A. Kirlik (Eds.),
Attention: From Theory to Practice. New York: Oxford University Press.
Militello, L. G., & Hutton, R. J. B. (1998). Applied cognitive task analysis (ACTA): A practioner's toolkit
for understanding cognitve task demands. Ergonomics, 41(11), 1618-1641.
Nemeth, C., O’Connor, M., Klock, P., & Cook, R. (2005). Cognitive artifacts’ implications for health care
information technology: Revealing how practitioners create and share their understanding
of daily work. Advances in Patient Safety: From Research to Implementation, 2, 279-292.
Norman, D. A. (1986). Cognitive engineering. In D. A. Norman & S. W. Draper (Eds.), User centered
system design (pp. 31-61). Hillsdale, NJ: Lawrence Erlbaum Associates.
Parasuraman, R., & Miller, C. A. (2004). Trust and etiquette in high-criticality automated systems.
Communications of the ACM, 47(4), 51-55.
Rothrock, L., & Kirlik, A. (2003). Inferring rule-based strategies in dynamic judgment tasks: toward a
noncompensatory formulation of the lens model. IEEE Transactions on Systems, Man and
Cybernetics, Part A, 33 (1), 58-72.
Vicente, K. J., & Rasmussen, J. (1992). Ecological interface design: Theoretical foundations. IEEE
Transactions on Systems, Man, and Cybernetics, SCM-22(4), 589-606.
Watson, M. O., & Sanderson, P. M. (2007). Designing for attention with sound: Challenges and
extensions to ecological interface design. Human Factors, 49(2), 331-346.
Wiegmann, D., & Shappell, S. (2001). Human error analysis of commercial aviation accidents:
Application of the Human Factors Analysis and Classification System (HFACS). Aviation,
Space, and Environmental Medicine, 72(11), 1006-1016.
Woods, D. D., & Roth, E. M. (1988). Cognitive engineering: Human problem solving with tools. Human
Factors, 30(4), 415-430.
3