Stress Management Study Guide Exam #2 (Chap. 4-7) Lazarus idea of stress as a function of….. What are interventions What is cognitive appraisal Know the Stress Model o Life Situation-Perceived as stressful (cognitive appraisal) -emotional arousal-physiological arousal-consequence Roadblocks- different types of roadblocks and how they are used Fight or Flight Distress and Eustress What is the Goal of Stress Management Meaning of Intrapersonal and Interpersonal Physiological reactions to stress What is and are Sympathomimetics and pseudostressors Noise- when impacts the body and white noise What is a mantra Hassles vs Major life event Assertive/non-assertive/aggressive behavior Verbal vs. Non-Verbal communication, “I” statements DESC model Active and reflective listening Time Management- ABC lists, prioritizing, time assessment, delegating Emotional and social support Perceptions- cognitive interpretation of events Locus of Control---- Internal vs. External Hardiness- the 3 C’s Selective awareness, Attitude of Gratitude, Humor, Personality types Coping with Anxiety- ABCDE technique