DEFENSE LOGISTICS
INFORMATION SERVICE
June 2009
DOD EMALL
Supplier Training
GSA EXPO
Logistics Data & IT Solutions
Defense Logistics Information Service
Kathryn Hilbert
DOD EMALL
Hart-Dole-Inouye Federal Center
74 Washington Ave N Suite 7
(877)352-2255
Battle Creek, MI 49037-3084
FAX (269) 961-7758
www.dlis.dla.mil
EMAIL:emall.vendors@dla.mil
DOD EMALL
SUPPLIER TRAINING
VERSION 8.1.2
POINT, CLICK, and SHIP
DOD EMALL SUPPLIER
TRAINING COURSE PLAN
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DOD EMALL Facts
DOD EMALL Home Page General Information
How to Become a DOD EMALL Supplier
How to find Supplier’s Catalog
Other DOD EMALL Features
Your eCommerce Catalog
Maintaining Your eCommerce Catalog
Questions
DOD EMALL Facts
VERSION 8.1.2
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DOD EMALL Facts
Small Business Friendly
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1,694 Commercial Vendor Contracts hosted on DOD EMALL
1,030 of those are small businesses (SBA designated)
Additional catalogs added weekly
DOD EMALL Users
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41,000+ user accounts on the DOD EMALL
Adding about 300 new users a week
1,500,000 hits to the site a week
600+ Help desk calls per week
Users are DOD (All Services, National Guard, Reserves)
and other Federal Agencies (DHS, FBI, etc.)
DOD EMALL FACTS cont.
• Fiscal Year FY08
– $848 Million
• Sales for April 2009
– $53.9 Million
• Fiscal Year To Date
– $382.8 Million
• DOD EMALL has shown tremendous growth with
sales increases in FY02 of $14M to FY08 sales to
$848M.
DOD EMALL FACTS cont.
DOD EMALL FY09 Sales YTD by Service
ARMY
$62,425,203.35
16%
AIR FORCE
$52,610,286.54
14%
MNSTC-I
$4,986,700.23
1%
CLS
$63,111,067.42
16%
Other
$20,382,627.36
5%
DHS
$7,828,511.06
2%
DLA
$9,618,300.74
3%
NAVY
$127,938,449.21
34%
USMC
$33,888,695.70
9%
DOD EMALL FACTS cont.
Other
April Sales Breakout by Dollars
Vehicular Equipment Components
Manufacturing Components and Supplies
$20,000,000
Pumps and Compressors
$18,000,000
Medical Equipment and Accessories and
Supplies
$16,000,000
Electrical Wire and Power Distribution
Equipment
$14,000,000
Fuels, Lubricants, Oils, and Waxes
$12,000,000
Electrical and Electronic Equipment Components
$10,000,000
Hardware and Abrasives
Chemicals and Chemical Products
$8,000,000
Aircraft Components and Accessories
$6,000,000
Aircraft and Airframe Structural Components
$4,000,000
Information Technology Broadcasting and
Telecommunications
$2,000,000
Paper Materials and Products
$0
Office Equipment and Accessories and Supplies
ARMY
NAVY
USAF
USMC
CLS
Clothing, Individual Equipment, and Insignia
DOD EMALL
Home Page
General Information
VERSION 8.1.2
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Supplier’s
Corner
Marketing
Click on the
range of
alphabet you
wish to view.
Supplier’s
List
Ways to find
Suppliers
Welcome Page.
Learn more
about DOD
EMALL by
clicking on
various links
Find out what the specific
policies on purchasing on
the
DOD EMALL.
Find out if there are any
events that you are
interested in attending.
All the pertinent
information
about the event
is listed
How to Become a
DOD EMALL Supplier
VERSION 8.1.2
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How to Become a DOD EMALL
Supplier Cont.
• Send an email to emall.vendors@dla.mil and
provide the following information:
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Company name
Your name
Phone number
E-mail address you want the information sent to
Cage Code & DUNS#
Contract #
• You will be assigned a Supplier Account
Manager
How to Become a
DOD EMALL Supplier Cont.
• SAM will send out
– Supplier Worksheet
• A one page form asking for basic information about the company.
– Company name, address, Contract information, Point of Contact
(POC) information.
– Business Rules
• Three page document outlining all the rules of being a Supplier on
the DOD EMALL
– Information on how to receive your orders
• The SAM will send you information on the various ways you can
set up your company to receive orders.
– PGP, EDI, cXML
» SAM will explain in further detail
How to Become a
DOD EMALL Supplier Cont.
• Catalog Template
– This is an excel document created for suppliers to list the items they
will sell on DOD EMALL
• It contains nine mandatory data elements for Suppliers to complete
– Vendor Part Number - Internal reference number, can be the same as OEM
Part Number
– Product Name - Clear unabbreviated item name
– Product Description - Detailed information about the product
– Price - FOB Destination
– Unit of Issue - DLA Standard Unit of Issue Codes
– Quantity Per Unit of Issue - Items Per Unit of Issue
– Manufacturer Name
– Manufacturer Part Number
– Days After receipt of Order (ARO)
DOD EMALL Accommodates:
REGIONAL PRICING
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48 State Pricing (CONUS)
Different prices for each zone you define.
Alaska / Hawaii
Outside the 50 States is OCONUS
TIERED PRICING
• Pricing discounts for quantity purchases
– 1-25
– 26-50
– 51-100
REGIONAL VENDORS
• Local Vendors with Local access
– Sell to a specific base at discounted price.
Information Icons
Pictures with Meanings and a Pop Up Box to
Explain
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Small Business
Environmentally Preferred item
JWOD/AbilityOne
MSDS exists for the item
Supplier Certified NSN
There’s a Picture!
Payment Methods Accepted by Each Catalog
Add items to a Cart
Additional Discounts available depending on location
Sale Icon
United Nations Standard
Products and Services Code
• The UNSPSC (United Nations Standard Products and
Services Code) allows companies to consistently classify the
products and services they buy and sell.
• The UNSPSC is a hierarchical set of product categories.
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Hierarchy: Category Name (Code)
• Segment-Family-Class-Commodity
• Why is the UNSPSC important?
– It provides a free open standard set of guidelines and parameters whereby,
an organization can group like products.
– This can prove useful for analysis, organizing, finding items, and ordering
products.
• For more information, please visit: http://www.unspsc.org
Benefits of Being on the
DOD EMALL
• Government wide visibility of your company and
products
• You can use the DOD EMALL logo to promote your
business
• Benefits small, large, minority owned, veteran and
woman owned businesses
• Multiple payment options
– Government Purchase Card (GPC)
– MILSTRIP and FEDSTRIP
– Corporate Credit Cards for Government contractors
Benefits of Being on the
DOD EMALL cont.
• AbilityOne / JWOD, UNICOR, and “Green”
products identified or highlighted
• Quick and easy search by
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National Stock Number (NSN)
Products name
Catalog or manufacturer part number
Keyword
Product characteristics
How to find
Supplier’s Catalog
VERSION 8.1.2
POINT, CLICK, and SHIP
Go to Shop
and Catalog
Search
Please notice you
are now logged in.
Click on Alphabetic
Select from the list.
Select from second
screen of Alphabetic
drill down.
Select the company
name.
Search results are now
restricted to one
specific catalog.
Other DOD EMALL
Features
VERSION 8.1.2
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Your eCommerce
Catalog
VERSION 8.1.2
POINT, CLICK, and SHIP
Data Quality
• What does data quality mean to customers?
– Customer expectations are difficult to control and
impossible to turn off
– Avoid misunderstandings
– Avoid misrepresentation
– Avoid frayed nerves
– Avoid lost customer loyalty
Bad Description and No Image
Data Quality
• What does data quality mean to you?
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Customer satisfaction
Customer loyalty
Avoid costly returns
Greatest impact to your profits
Great Description and Image
Data Quality
• What do customers want?
– What do you want?
Maintaining Your
eCommerce Catalog
VERSION 8.1.2
POINT, CLICK, and SHIP
Centralized Catalog Hosting System
• What is CCHS
– An online site where the DOD EMALL hosted catalogs
are stored.
– You will be responsible for maintaining your catalog
data.
– Add images
– Post items on sale
– Add tiered pricing
– Change your welcome page at will
Centralized Catalog Hosting System
• CCHS Features
– SAM Review
• Statistics of file show the numbers
– Catalog Download at the push of a button
• A .csv files sent to POC email
• Each line identified
– Contracting Officer Review
– File Separation
• Deletes in Separate Mod to Approve Quickly
• Updates and Added Items in Separate Mod
– System Checks in Place
• Automatic check for $0.00 priced items
• Automatic check against the 9 elements of data
Centralized Catalog Hosting System
• CCHS Features
– System Sends Error Files
• Two error files sent to supplier
– Three Types of File Modifications
• Delete
• Modification
• Replace
– Manual Changes
• Supplier can make small number of changes
CCHS Supplier Web Entry
SAM & Contracting Officer Review
Catalog Maintenance History
Questions?
emall.vendors@dla.mil