Course Syllabus: LBSC 680 – Spring 2013
University of Maryland
College of Information Studies
LBSC 680
Section 0101
Principles of Records and Information Management
Mike Miller, PhD, CA, CRM
Home: 301-879-0029
Cell: 301-651-3510
E-mail: mikemiller47@verizon.net
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Class Time: Tuesday, 5:30-8:15 pm
Classroom: 0115 HBK 0105
Please put LBSC 680 in the subject line of course-related email messages.
Every attempt will be made to respond to student emails within 24 hours (excluding
weekends).
Office Hours: By appointment
Course Overview
Principles and practices of managing records in the context of information management programs in
government, corporate and other institutional settings. Includes records life cycle management (creation,
administration, appraisal, and retention and disposition of records) legal requirements, technology, and
access.
Course Objectives
Upon successful completion of the course, students will:
 Understand the role of records in society
 Understand the history, principles, and methods of creating and maintaining organizational
records
 Know how to develop, maintain, and evaluate a records management program
Class Structure
Most weeks, the class will consist of a lecture and discussion of the readings, led by the instructor. As
appropriate, lectures may be supplemented by in-class exercises, guest lecturers, and video presentations.
Course Requirements
Assignments
1. Class Participation
2. Records management presentation (one
presentation per student)
3. Records definition paper
4. Managing your own records
5. Case study
Value
10%
10%
Due
Weekly
As assigned
20%
20%
40%
Due February 26
Due April 9
Due May 14
1. Class Participation (10%) Due weekly:
Students will attend each session and contribute to class discussions of the relevant assigned readings
and/or to discussions on the Discussion Forums in ELMS/Canvas. Forum questions will be provided on a
weekly basis, although students are encouraged to raise issues of their own.
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
2. Records Management Readings Report or Records Management in the News Report
(10%) Choose on or the other. Due on assigned date:
Once during the term, each student is required to write a brief (2 page) report on one of the two topics
listed above and do a 10 minute in-class presentation, and lead a brief discussion of the material. Written
report should be submitted no later than the Monday before the class at which it will be presented.
Records Management Readings Report
Once during the term, each student may choose to write a brief (2 page) report on an unassigned records
management book chapter or article that relates to the readings for that week, do a 10 minute in-class
presentation on the article/book chapter, and lead a brief discussion of the material. Written report should
be submitted no later than the Monday before the class at which it will be presented.
The report/presentation should accomplish the following things:
 Summarize the article/report
 Discuss the major points/thesis
 Relate the article/chapter to the assigned readings. Does it expand on the readings, cover points
that the readings miss, contradict one or more of the assigned readings, etc.
 Conclusion – what is the value for records managers?
 Lead discussion of one or two questions
 Respond to any questions
The report/presentation will be evaluated on the presenter’s ability to:
 summarize the article/chapter clearly and concisely within the allotted time
 link the article/chapter to the assigned readings
 demonstrate an understanding of records management issues involved, and
 respond to questions from the class.
Records Management in the News Report
Once during the term, each student may choose to write a brief (2 page) report on a news story that
involves the management or mismanagement of records. The news story should be related to the topics of
the week’s lecture. In addition, the student will do a 10 minute in-class presentation on the news story
chapter, and lead a brief discussion of the material. Written report should be submitted no later than the
Monday before the class at which it will be presented.
The report/presentation should accomplish the following things:
 Summarize the news story
 Discuss the major points/lessons
 Relate the news story to the lecture or assigned readings. Does it exemplify something in the
readings, bring out additional points, cover points that the readings miss, contradict one or more
of the assigned readings, etc.
 Conclusion – what is the value/lesson for records managers?
 Lead discussion of one or two questions
 Respond to any questions
The report/presentation will be evaluated on the presenter’s ability to:
 summarize the news story clearly and concisely within the allotted time
 link the news story to the assigned readings and/or lecture
 demonstrate an understanding of records management issues involved, and
 respond to questions from the class.
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
3. Record Definition (20%) Due by midnight February 26
Description of paper (Assignment 1) can be found on ELMS/Canvas under Assignments.
4. Managing Your Personal Records Due by midnight April 9
Description of paper (Assignment 2) can be found on ELMS/Canvas under Assignments.
5. Final Paper (40%) Due by 9:00pm May 14
Description of paper (Assignment 3) can be found on ELMS/Canvas under Assignments.
Requirements for Written Work
Quality of Writing
Excellent written communication skills are essential to the provision of information in professional
contexts. Written work will therefore be graded on the quality of writing as well as on its content and
evidence of critical analysis. The mark for work that is not well written, clearly organized, and
grammatically correct will be reduced accordingly.
Formatting(Additional guidelines are provided for each written assignment.)
 Double spaced, in Times New Roman 12 point type, with 1 inch margins all around (note that
MS Word does not default to 1” margins. You may need to adjust your margins to meet this
requirement.
 Number the pages.
 A title page should include the title of the paper, your name, the course and semester/year, and the
University of Maryland honor pledge and student signature. The title page does not count toward
the page count.
 Include a list of sources consulted. List of sources does not count toward page count.
 Cite sources in conformity with the most recent edition of Turabian, using either notesbibliography style or in-text citations–reference list style. See examples at
http://www.press.uchicago.edu/books/turabian/turabian_citationguide.html
 Number the pages, and staple them together. Please do not submit your assignments in a binder or
folder. Final paper should be submitted via ELMS/Canvas.
Submission:
 Please submit Assignments 3-5 through ELMS/Canvas.
 Please provide a hard copy of Assignments 2-4.
Grades
A letter grade for each assignment, and for the course, will be assigned in accordance with University and
iSchool guidelines:
 A=Excellent (90-100); B=Satisfactory (80-89); C=Barely Adequate (70-79); D/F=Failure (<70).
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Plus and minus grades will be awarded as appropriate.
Extensions
Late submissions of written assignments will carry a penalty unless prior arrangements are made with the
instructor. If an extension is granted, the work must be submitted within the extension period to avoid
grade penalties. Unexcused delays in submission of the assignment will result in a reduction of the grade
by one category for each day the paper is late; e.g., a paper that would have received a B+ if submitted on
time will receive a B if it is submitted a day late, a B- if it is two days late, and so on.
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Attendance
Attendance in class is expected. If you are unable to attend class for reasons of illness, religious
observance, participation in University activities at the request of University authorities, or compelling
absences beyond the your control, please let the instructor know (prior to class for non-emergencies).
Classroom Environment
The classroom environment should be professional and respectful. This includes:
 Punctual arrival at classes contributes to the smooth operation of the class and the quality of the
learning experience. Late arrivals, early departures, and wandering in and out of the classroom
are disruptive and distracting. If you know you will be unavoidably detained or must leave early,
please let the instructor know in advance.
 Please turn off or mute all phones and other communication devices during each class session. If
you use your laptop in the classroom, limit the usage of the computer to course-related reasons
(e.g., taking notes).
Academic Integrity
The University of Maryland, College Park has a nationally recognized Code of Academic Integrity,
administered by the Student Honor Council. This Code sets standards for academic integrity at Maryland
for all undergraduate and graduate students. As a student, you are responsible for upholding these
standards for this course. The Code of Academic Integrity strictly prohibits students from cheating on
exams, plagiarizing, submitting the same paper for credit in two courses without authorization, buying
papers, submitting fraudulent documents, and forging signatures. It is very important for you to be aware
of the consequences of academic dishonesty. Instances of any suspected academic dishonesty will be
reported and handled according to University policy and procedures. For more information on the Code,
visit http://www.shc.umd.edu.
The University of Maryland Honor Pledge reads: I pledge on my honor that I have not given or received
any unauthorized assistance on this assignment/examination. The pledge statement should be
handwritten and signed on the front cover of all papers, projects, or other academic assignments
submitted for evaluation in this course.
Plagiarism is of particular concern in the networked digital environment. Students must write their essays
and assignments in their own words. Whenever students take an idea or a passage of text from another
author, they must acknowledge their source both by using quotation marks where appropriate and by
proper referencing using footnotes or in-text citations. For further information about proper citation of
sources, consult the UMD Libraries website at http://www.lib.umd.edu/guides/honesty.html and
http://www.lib.umd.edu/PUBSERV/citations/index.html.
Students with Disabilities
Students with disabilities who require academic accommodations must inform the instructor of their
needs and provide written documentation about the appropriate academic accommodations from
Disability Support Services Office ( (http://www.counseling.umd.edu/DSS/) at the beginning of the
semester.
Weekly Topics
Week
Date
Topic
Document Date – 01/30/13
Assignments Due
Page 4
Course Syllabus: LBSC 680 – Spring 2013
1
01/29
2
3
4
5
02/05
02/12
02/19
02/26
Introduction to Course; Introduction to Records
Management
RM Concepts and the Organizational Context
Filing Systems
RM Policies; the Records Inventory
Records Creation and Capture
6
7
8
9
10
03/05
03/12
03/26
04/02
04/09
Records Maintenance and Use
Records Schedule Development
Records Retention Decisions
Inactive Records Management
Managing Records to Ensure Access
11
12
13
14
04/16
04/23
04/30
05/07
15
05/14
RM Technology
RM Programs in Practice - Theory
RM Programs in Practice – Case Studies
Emerging Records Management Trends and the Records
Management Profession
Exam week –Final paper due
Presentation (See #2)
Presentation (See #2)
Presentation (See #2)
Records Definition Paper
Presentation (See #2)
Presentation (See #2)
Presentation (See #2)
Presentation (See #2)
Managing Records Paper
Presentation (See #2)
Presentation (See #2)
Presentation (See #2)
Final Paper due
Readings
Required readings are assigned for each week; their location (e.g., e-reserve) is indicated in the syllabus.
Access to e-reserves is through your ELMS account (www.elms.umd.edu). For further information, see
http://www.lib.umd.edu/PUBSERV/RESERVE/student.html. Additional readings and other materials
may be distributed during the semester. Students are expected to read the assigned readings and
participate in class discussions.
The following publications will be used as the textbooks for the course:
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Shepherd, Elizabeth, and Geoffrey Yeo. Managing Records: A Handbook of Principles and
Practice. London: Facet, 2003. Available from the University Book Center, or from the SAA
(www.archivists.org).
International Standard Organization (ISO). TC 46/SC 11. ISO 15489-1:2001 Information and
documentation. Records management. Part 1: General. Copy available on ELMS/Canvas under
Basic Course Documents.
Pearce-Moses, Richard. A Glossary of Archival and Records Terminology. Chicago: SAA, 2005,
available at (http://www.archivists.org/glossary/index.asp)
National Archives of Australia. Designing and Implementing Recordkeeping Systems (DIRKS)
Manual. Canberra: NAA, 2001, revised 2003. Copy available on ELMS/Canvas under Basic
Course Documents.
Key journals:
Many of the readings will be from records managment journals, primarily ARMA’s Informaiton
Management Journal (under various names – see below). Whereas the texts and lectures will focus on
theory, the readings are generally applications of theory to specific situations or problems.
Information Management – Abbreviated as IMJ in the Readings Listing.
 previous title (1999-2008) Information Management Journal
 previous title (1990-99) Records Management Quarterly
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Records Management Journal
Records and Information Management Report (ceased publication Dec. 2007)
 2004-2007 available online; earlier issues available at McKeldin
Readings for Each Class:
Unless otherwise noted readings are available through UMD Libraries’ Research Port.
Week 1: 29 January
Introduction to Course; Introduction to Records Management
Text: Shepherd & Yeo, pp. xi-xiv and Chapter 1 (pp. 1-29).
International Standard Organization (ISO). TC 46/SC 11. ISO 15489-1:2001 Information and
documentation. Records management. Part 1: General. (Copy available on ELMS/Canvas under Basic
Course Documents.)
Week 2: 05 February
RM Concepts and the Organizational Context
Shepherd & Yeo, Chapter 2 (pp. 30-48).
Gatewood, Brent et al. Drawing a New Battle Plan for Conquering Key Information Risks. IMJ 46:2
(Mar/Apr 2012), 35-39.
Lemieux “Two Approaches to Managing Information Risks.” IMJ 38:5 (Sept/Oct 2004), 56-62.
Willis, Anthony. “Corporate Governance and Management of Information and Records,” Records
Management Journal 15:2 (2005) 86-97.
Week 3: 12 February
Filing Systems
Shepherd & Yeo, pp. 49-65 and Chapter 3 (pp. 72-100)
Bruno, Denise and Richmond, Heather. “The Truth About Taxonomies.” IMJ 37:2 (Mar/Apr 2003), 4453.
National Archives of Australia. Overview of Classification Tools for Records Management. (Canberra:
NAA, 2003) (Copy available on ELMS/Canvas.)
Sabourin, Paul. “Constructing a Function-Based Records Classification System: Business Activity
Structure Classification System.” Archivaria 51 (Spring 2001): 137-54. (online e-Archivaria site)
van Houton, Gerry. “Drafting a Function-Based File Classification Plan.” IMJ 44:4 (Jul/Aug 2010), 3135.
Week 4: 19 February
RM Policy; the Records Inventory
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Standards and Guidelines
Shepherd & Yeo, Chapter 2 (pp. 49-71) and appendix B.
Hofman, Hans. “Standards: Not ‘One Size Fits All’.” IMJ 40:3 (May-June 2006): 36-45.
Jones, Virginia. “Standards for Establishing Records and Information Management Programs.” IMJ 46:4
(Jul/Aug 2012), pp. 38-43.
Records Inventory
Shepherd & Yeo, pp. 66-70.
National Archives of Australia. Designing and Implementing Recordkeeping Systems (DIRKS) Manual
(Canberra: NAA, 2001, revised 2003), Steps A – E. (Copy available on ELMS/Canvas.)
National Archives and Records Administration. “Records Disposition Functions.” In Disposition of
Federal Records: A Records Management Handbook (Washington, DC: NARA, 2000), Chapters 2 & 3.
http://www.archives.gov/records-mgmt/publications/disposition-of-federal-records/
Week 5: 26 February
Records Creation and Capture
Shepherd & Yeo, Chapter 4 (pp. 101-145)
ICA: “Principles and Functional Requirements for Records in Electronic Office Environments – Module 1”
(Copy available on ELMS/Canvas.)
InterPARES 1 Project Documentation: Authenticity Requirements. (Copy available on ELMS/Canvas.)
Anne J. Guilliland. “Setting the Stage.” in Introduction to Metadata Murtha Baca, ed. The
Getty Research Institute: Third Edition, 2008 (Copy available on ELMS/Canvas.)
Week 6: 05 March
Records Maintenance and Use
Shepherd & Yeo, pp. 173-5, 184-201 and Chapter 7 (pp. 216-38)
Balachandran, Bobby. “5 Steps to Compliance: Building an Automated Data Map.” IMJ 43: 6 (nov/Dec
2009, 40-44.
Balough, Ann. “Storing Active Paper Records: Equipment and Supply Considerations.” Records and
Information Management Report 15:9 (November 1999): 1-14. (e-reserve).
Cogar, Rae N. “Legal 101 for RIM Professionals.” IMJ 39/6 (Nov/Dec 2005), 49-56.
Montana, John C. The End of the Ostrich Defense.” IMJ 39:1 (Jan/Feb 2005), 26-34.
Tuemmler, Brian. “Network Shared Drives: “How to Clean Up Files for Better Information
Management.” IMJ 46:1 (Jan/Fed 2012), 28-30.
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Week 7: 12 March
Records Schedule Development
Shepherd & Yeo – nothing this week
ARMA International. Developing a Records Retention Program (Copy available on ELMS/Canvas.)
Eastwood, Terry. “The Retention Schedule in the Integrated Management of Records.” Archivum 39
(1992): 52-56. (e-reserve).
Fischer, Laurie. “Condition Critical: Developing Records Retention Schedules.” IMJ 40:1 (Jan/Feb
2006), 26-34.
Luellig, Lorrie. “A New Game Plan for Building a Retention Strategy that Works.” IMJ 45/1 (Jan/Feb
2012), 31-34.
National Archives and Records Administration. “Records Identification and Scheduling: An Overview,”
in Disposition of Federal Records: A Records Management Handbook (Washington, DC: NARA, 2000),
Chapter 5. http://www.archives.gov/records-mgmt/publications/disposition-of-federal-records/
Trimming Your Big Bucket List. http://www.arma.org/Publications/HotTopic/index.cfm Select:
Trimming Your Bucket List
Torres, Tina. “Creating a Process-Focused Retention Schedule.” IMJ 40:5 (Sept/Oct 2006), 62-69.
Week 8: 26 March
Records Retention Decisions
Shepherd & Yeo, Chapter 5 (pp. 146-72).
Miller, Michael. “Assessing the Need: What Information and Activities Should We Preserve?” Paper
prepared for the “Documenting the Digital Age” Conference, 1997. (Copy Available on ELMS/Canvas.)
National Archives of Australia. “Decision tree for sentencing records.” (Canberra: NAA, n.d.). (Copy
Available on ELMS/Canvas.)
National Archives of Australia. “Why Records Are Kept.” Second edition 2003. (Copy available on
ELMS/Canvas.)
National Archives and Records Administration. Appraisal Policy . (Copy available on ELMS/Canvas.)
National Archives and Records Administration. “Record Values and Schedule Instructions.” In
Disposition of Federal Records: A Records Management Handbook (Washington, DC, 2000), chapter 4,
http://www.archives.gov/records-mgmt/publications/disposition-of-federal-records/
Week 9: 02 April
Inactive Records Management
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Tour of the Washington National Records Center (to be confirmed)
Shepherd & Yeo, pp. 175-184, 243-4.
Deserno, Ineke, and Donna Kynaston. “A Records Management Program that Works for Archives.” IMJ
39:3 (May-June 2005), 60-62.
Farber, Michael J., “Selecting an Offsite Commercial Records Center.” Records Management Quarterly
31:1 (January 1997): 28-32. (Available through UMD Libraries’ Research Port).
Kingsley, Lawrence. “8 Tips for Raising Data From the Dead.” IMJ (46:4 (Jul/Aug 2012), 30-33.
Martins, Christine. “The Dos and Don’ts of Records Storage Contracts.” IMJ 36:4 (July 2002), 50-58.
Murchison, R. Scott. “Unified Archiving: Friend or Foe of the Principles.” IMJ 46:6 (Nov/Dec 2012 ),
32-35.
The National Archives (UK). Digital Continuity an Introduction to the Wider Context. (Copy available
on ELMS/Canvas. 46/6)
Week 10: 09 April
Managing Records to Ensure Access
Shepherd & Yeo, pp. 194-215 and Chapter 7, pp. 239-45.
Andolsen, Alan A. “The Pillars of Vital Records Protection.” IMJ 42:2 (Mar/Apr 2008), 28-32. (
California Records and Information Management. State of California Vital Records Protection and
Disaster Recovery Handbook. . (Copy available on ELMS/Canvas.)
Jones, Virginia A., and Kris E. Keyes. “How to Develop an Emergency Management Plan.” IMJ 42:2
(Mar/Apr 2008), 52-56.
Rotvold, Glenda. “How to Create a Security Culture in Your Organization.” IMJ 42:6 (Nov/Dec 2008),
32-38.
Sitton, Judy Vasek. “When the Right to Know and the Right to Privacy Collide.” IMJ 40:5 (Sept/Oct
2006), 76-80.
Swartz, Nikki. “Protecting Information from Insiders.” IMJ 41:3 (May/June 2007), 20-24.
Week 11: 16 April
RM Technology
Shepherd & Yeo, pp. 190-94 (media conversion)
Bailey, Steve. “Forget Electronic Records Management, It’s Automated Records Management That We
Desperately Need.” Records Management Journal 19:2 (2009) 91-97. (Available through UMD
Libraries’ Research Port)
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Corrigan, Michael and J. Timothy Sprehe. “Cleaning Up Your Information Wasteland.” IMJ 44:3
(May/June 2010), 26-30.
Emery. “Beyond Features and Functions: Evaluating ERM Software.” IMJ 41/1 (Jan-Feb 2007), 28-34.
Empel, Sofia. “How to Evaluate New Technologies for RIM Impact.” IMJ: Nov/Dec 2012 (46/6), 3640.
Lubbes, R. Kirk. “So You Want to Implement Automatic Categorization?” IMJ 37:2 (Mar/Apr 2003),
60-69.
Phillips, John T. “Selecting software for managing physical & electronic records.” IMJ 43:3 (May/June
2009), 40-44.
Porter-Roth, Bud. “Digital Conversion Projects: A Decision Making Checklist.” IMJ 41:2 (Mar/Apr
2007), 58-63.
Wilkins, Linda; Paula M.C. Swatman; and Duncan Holt. “Achieved and tangible benefits: lessons learned
from a landmark EDRMS implementation.” Records Management Journal 19:1 (2009): 37-53. (Available
through UMD Libraries’ Research Port)
Week 12: 23 April
RM Programs in Practice - Theory
Shepherd & Yeo, Chapter 8 (pp.246-69).
ARMA. “GARP: A Tool to Drive Internal Auditing.” IMJ 46/2 ( Mar/Apr 2012), 22-26.
Barnes, Nancy Dupre et al. “Driving Quality Improvements Through Audits.” IMJ 46/1 (Jan/Feb 2012),
40-43.
CGOC Council. Information Governance Benchmark Report in Global 1000 Companies. (Copy available
on ELMS/Canvas.)
Crockett, Margaret, and Foster, Janet. “Using ISO 15489 as an Audit Tool.” IMJ38:4 (Jul/Aug 2004), 4653.
Dearstyne, Bruce W. “The Art of Managing RIM Programs.” IMJ 42:4 (Jul/Aug 2008), 41-46.
Streck, Helen. “Audit to Ensure RIM Program Health, Growth.” IMJ 46:2 (Mar/Arp 2012), 40-42.
Taking a Closer Look: Generally Accepted Recordkeeping Principles
http://www.arma.org/Publications/HotTopic/index.cfm
Taylor, Sheila, and Gregg Astoorian. “Marketing Strategy for Records and Information Management
Programs.” Records and Information Management Report 19:1 (January 2003): 1-14. (e-reserve).
Whan, Charity. Leveraging GARP to Ensure Employee Engagement.” IMJ 45/6 (Nov/Dec 2011), 3235.
Document Date – 01/30/13
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Course Syllabus: LBSC 680 – Spring 2013
Week 13: 30 April
RM Programs in Practice – Case Studies
ARMA. “Principles for Managing Web-Based Information.” IMJ 46/5 (Sept/Oct), 30-36.
Goodall, Jannette. “Paving a Career Path to Increase RM Staff and Ensure Program Success.” IMJ 46/5
(Sept/Oct 2012), 27-29.
Lee, Christopher. "Guerilla Electronic Records Management: Lessons Learned." Records and
Information Management Report: Issues in Information Technology Vol 18, No 5, May 2002. (BB)
Sprehe and McClure. “ Lifting the Burden.” IMJ 39/4 (Jul-Aug 2005), 47-52.
Young, Jeanne. “Records Management on a Shoestring: Three Case Studies.” IMJ 39/1 (Jan/Feb 2005).
Week 14: May 7
Emerging Trends in Records Management & The RM Profession
Shepherd & Yeo, Appendix C
Hill, Brian. “Forrester Research/ARMA International Survey.” IMJ 46/5 (Sept/Oct 2012), 20-23.
Lederman, Paula F. “Getting Buy-In for Your Information Governance Program.” IMJ 46/4 (Jul/Aug
2012), 34-37.
Pulzello, Fred. “Dodd-Frank Act Puts Focus on Information Governance.” IMJ 45/6 (Nov/Dec 2011),
42-45.
Schute, William. “Information Governance Takes Center Stage in 2013: Spotlight Shines on Information
Pros.” IMJ 46/6 (Nov/Dec 2012), 22-26.
ARMA International. “Code of Professional Responsibility.” Available at:
http://www.arma.org/about/overview/ethics.cfm.
Dearstyne, Bruce. “Groundbreaking Trends: The Foundation for Meeting Information Challenges and
Opportunities.” IMJ 44/2 (M/A 2010, 27-32.
Dearstyne, Bruce W. “Managing Records and Information Programs.” IMJ 44:5 (Sept/Oct 2010): 42-46.
Dearstyne, Bruce W. “Smoothing the Turbulence: Project Management Strategies for the Changing
Workplace. IMJ 46/2 (Mar/Apr2012), 28-33.
Dearstyne, Bruce W. “Wellsprings of Change for RIM.” IMJ 42:1 (Jan/Feb 2008): 43-50.
Institute of Certified Records Managers. “Code of Ethics.” http://www.icrm.org/about/code-of-ethics/
(Copy available on ELMS/Canvas.)
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Course Syllabus: LBSC 680 – Spring 2013
Scanlan, Kathryn A. ARMA and SAA: The History and Heart of Professional Friction. AA 74/2
(Fall/Winter 2011), pp.428-450. (EJP)
Williams, Caroline. “The research imperative and the responsible recordkeeping professional.” Records
Management Journal 17:3 (2007): 150-156. (Available through UMD Libraries’ Research Port)
14 May: Final Paper due 9:00 pm
Document Date – 01/30/13
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