The Tools To Better Manage Disruptions “RIIA is where you learn about and deal with our industry’s disruptions before others even know about them.” Balance Sheet Specific Products Client Relationship Risk Management Allocation Cash Flows & Life-Cycle Profile Retirement Risk Profile The executive knowledge, producer training and consumer research needed to manage through disruptions in the retirement markets Comprehensive Data RIIA Market Insight Program Advisory Board Strategic Direction & Guidance, Component Integration, Special Research Projects Partner Firms – Brightworks Partners, Cannex, Ernst & Young, Gallant Consulting, Healthview Services, Sagence Group Morningstar Insured Income Portfolio Strategic Business Insights Healthcare Profiles Unmanaged Income Portfolio Investment Analysis RMI 360 View of the Market Financial Profiles Spending Profiles Equity Income Portfolio Current Demand Wealthy Retired Affluent Retired Mass Market Retired Wealthy Pre-Retired Affluent Pre- Retired Mass Market Pre- Retired Wealthy Builders Affluent Builders Mass Market Builders Future Financials Future Demand Product Sales & Channels Distribution Insurers Contracts Depository Trust & Clearing Corporation (The RIIA Views) Future Spending Future Healthcare Profiles Price Waterhouse RIIA Market Insight Program Featured Partner for Today’s Presentation DTCC Insurance & Retirement Services • DTCC, which through its subsidiaries provides clearing, settlement and information services is: • Industry owned • Operates at-cost • Settles the vast majority of securities transactions in the US ($1.7 quadrillion in 2011) • I&RS processed over $156 billion in annuity inflows and out flows in 2011 • Launched Analytic Reporting for Annuities in June 2011 • Analytic Reporting is an online information solution aggregating transaction data Cutting Edge Tracking Of Annuity Flows Key Metrics Inflows Outflows Net flows Transactions Group, Sort, Slice and Calculate Market Share by Combinations of: Distributors • • Firms Financial Professionals Channel Type Carriers • Firms Competitor Set Contract Entities Contracts • Products Account Type Product Type • • • Owner Annuitant Financial Professionals Geography Distribution Channel Classification RIIA views of DTCC data use the following channel definitions: Channel Independent Wirehouse Regional Insurance Bank Other Characteristics Advisors Examples •Comprised of large, & small broker-dealers •Independent Contractors •LPL •NFP •National network •Self-clearing, NYC-based •Employees of the B/D •Merrill Lynch •Wells Fargo •Primarily regional •Some Investment banking •Employees of the B/D •CBIZ •Edward Jones •Life insurers •National network •Career agent employees & some contractors •AXA Network •Mass Mutual •Retail banks, thrifts, etc. •Brokerage services •Employees & TPMs •First Tennessee •HSBC •Clearing & other platforms •Fidelity •Pershing 2011 Annuity Flows by Channel In 2011, The RIIA Independent channel accounts for almost a third (28%) of the $90.2 Billion DTCC Annuity inflows 2011 Annuity Inflows ($MM) in RIIA Defined Distribution Channels In flows 28% Independent 18% Wirehouse 24,989 16,224 14% Regional 8% Ins 14% Bank 17% Others TOTAL 13,006 7,493 12,968 15,522 90,205 -10,473 -13,485 -66,216 Out flows -14,290 -12,805 -11,039 4,123 Net flows 10,699 3,419 1,967 3,370 2,495 2,037 23,989 43% 21% 15% 45% 19% 13% 27% Net flow as % of In flow But the Independent channel accounts for almost half (45%) of the total net flows in DTCC’s non-captive channel transactions 2011 Annuity Flows by Type & Channel Looking at major product types, we see the Independent channel doing well in both Variable and Fixed Annuity product types… 2011 Flows ($MM) Independent Inflows Outflows All Netflows Net % of Inflow Inflows Variable Outflows Products Netflows Net % of Inflow Inflows Fixed Outflows Products Netflows Net % of Inflow 24,989 -14,290 10,699 43% 20,326 -10,677 9,649 47% 1,887 -1,548 339 18% 18% Distributor A: 98% Wirehs Regional 16,224 -12,805 3,419 21% 10,119 -8,117 2,002 20% 463 -1,942 -1,479 -320% 13,006 -11,039 1,967 15% 10,143 -8,195 1,948 19% 683 -1,602 -919 -135% Ins Bank 7,493 -4,123 3,370 45% 5,707 -2,806 2,901 51% 135 -239 -104 -77% 12,968 -10,473 2,495 19% 6,643 -3,825 2,818 42% 5,322 -5,996 -674 -13% Distributor B: 17% Others 15,522 -13,485 2,037 13% 10,768 -8,394 2,374 22% 2,795 -3,451 -656 -23% All 90,205 -66,216 23,989 27% 63,707 -42,014 21,693 34% 11,284 -14,777 -3,493 -31% Distributor C: -79% But performance of individual firms within a channel varies greatly Inflows by Account Type 65% 60% 55% 50% 45% 40% 35% 30% Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr Qualified Non-qualified Source: DTCC Analytic Reporting for Annuities Net flows ($B) Retention by Account Type (Q1 2012) 5 Retaining assets 4 IRA 3 2 1 Other qualified 0 Losing assets -1 Non-qualified -2 0 1 2 3 4 5 6 7 8 9 10 11 Inflows ($B) Source: DTCC Analytic Reporting for Annuities Annuity Cash Flows by Geography Sales territory Total DTCC processed zip codes My inflows ($M) inflows ($M) My market share 01222 1.12 5.62 19.93% 02169 0.90 3.20 28.13% 02333 0.79 3.11 25.40% 02026 0.54 1.54 35.06% 02062 0.32 1.42 22.54% 02021 0.26 0.98 26.53% Total 3.93 15.87 24.76% My sales territory Variable annuities Fixed annuities Group annuities Total DTCC processed My inflows ($M) inflows ($M) My market share 2.55 10.32 24.76% 0.98 3.17 30.95% 0.39 2.38 16.51% Annuity Cash Flows by Geography • Create custom sales territories • Benchmark performance in your territories against the aggregate of transactions processed by DTCC I&RS • Focus and re-focus sales and marketing activity • Evaluate the impact of sales and marketing programs • Determine relative success – did you outperform the aggregate Benefits of processing through DTCC I&RS • Over 124 carriers and 128 distributors, including the major clearing firms, process annuity and other insurance transactions through DTCC • Standards for processing transactions, commissions, positions and applications • Efficiencies • Transactions • Paying commissions • Collecting commissions • Driving additional value by delivering information services to support members business management and decision making process RIIA Market Insight Program Benefits • RIIA – Join us to direct a program of combined research and databases designed to present members with a “View Across the Silos” for the retirement income market • DTCC - Gain insight that will enable financial services firms to improve their business and use Analytic Reporting to monitor results relative to the market and segments of the market • Sagence - Work with a unique advisory firm specializing in helping organizations drive their businesses with information and insight RIIA Membership RIIA Member Non-RIIA Member DTCC Analytic DTCC Analytic Reporting RIIA Advisory RIIA RMJ Reporting Advisory Board Seat Advertisment Subscription Panel Seat